Forget me not Residential Home

151 Burnham Lane, LOCATED in Leaholme Gardens, Slough SL1 6LD
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8.9 53 Reviews
  • Forget me not Residential Home, Slough
Forget Me Not is a small, friendly and family-run home. Located in a quiet cul-de-sac in a leafy residential village of Burnham, the home is in the heart of the community. Residents can enjoy nearby local amenities including Burnham park, library and shops, as well as transport links into central Slough.

The team treat every resident as ‘one of their own’, with each being a valued part of the Forget Me Not family. They have a wide range of knowledge and expertise and are committed to providing superb care with sensitivity, respect and compassion. They also have close relationships with residents’ families, who are encouraged to share their feedback and be involved in their loved ones’ care.

Day to day life at Forget Me Not is packed with activities, from pursuing hobbies and keeping fit to parties. The home has regular visits from the community from yoga sessions to therapy animals. Fresh and nutritious food is prepared in the home’s chef; they get to know each resident’s favourite dishes so there is something for everyone and any dietary requirements can be catered for.

Forget Me Not was awarded overall ‘Good’ by the CQC at its most recent inspection (August 2019) with ‘Outstanding’ in Responding.

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Care Provided by Forget me not Residential Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 16 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Forget Me Not Residential Home Ltd
  • Person in charge
  • Vaida Elliott (Manager)
  • Admission Criteria
    • Upon Assessment
    • Ages 60+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Forget me not Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,350
    • Self-Funded Residential Dementia Care £1,200 – £1,550
    • RESPITE Self-Funded Residential Care £1,300 – £1,550
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,550

  • Fees are dependent on size and location of room and the amount of assistance required. Fee will be provided after an assessment of needs.
  • (these prices are only a guideline, please contact Forget me not Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors respectfully asked to not visit before 8am and after 10pm for resident's privacy and rest.


  • Parking

  • Parking available at the home or on quiet cul de sac


Forget me not Residential Home Reviews (53)

Total of 53, showing 21-40
8.9

Forget me not Residential Home has a Review Score of 8.9 (8.900) out of 10, based on 5 reviews in the last 2 years. Over all time Forget me not Residential Home has 53 reviews.

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Review from Alec M (Husband of Resident) published on 31 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Small and very friendly, in a nice position for a walk in the park. Amazing staff, who all try their hardest to please even the most difficult 'guests'. My wife was one of the more disruptive residents, but she was treated with respect even when she was infuriating!

Reply from Tania Pell, Director at Forget me not Residential Home

Alec, thank you so much for your kind words, it is very much appreciated by all the staff at Forget me not.


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Review from Jamie C (Grandson of Resident) published on 19 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandad slipped away last night. I thank this care home for giving him probably some of his best loving years here. A massive, special mention to 2 members of staff in particular that took time out of their day after work to visit him in the hospital. The hospital nurses also spoke very highly of
this care home. The staff there thought it was a new care home and were wondering why it was rapidly getting popular. My guess...genuine compassion from the lovely ladies that work there.


(Side note) when my mum went to see him after a few days of him being there. She was worried he wouldn’t like it or adjust. There he was sat watching the news, reading his paper with a Gin and Tonic! If this place is still open in a few decades time. Sign me up.


Reply from Tania Pell, Proprietor at Forget me not Residential Home

Thank you SOOOOO very much for your kind words. We will be sure to pass them on to all of the staff. Please accept our condolences, your Grandad will be sorely missed by us all in the Forget me not family.


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Review from Darren L (Son of Resident) published on 17 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my mother out of another home due to bad care and moved my mother into Forget Me Not where she is very happy. Staff are absolutely fantastic and the manager is very professional. If my mother needs anything, they will always contact us. We are very happy with my mother now living at Forget
Me Not Residential Home.

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Review from S F (Son of Resident) published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in to Forget Me Not very well. We are very impressed with all aspects of mums care. She is well looked after, well fed and the staff are all very attentive to everyone's needs. The accommodations are great and the food fantastic.

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Review from Katie P (Granddaughter of Resident) published on 3 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is very happy at Forget Me Not Residential Home, she spent a long time on her own at home, now she is with others and enjoys activities that are put on. My grandmother has benefited from being at Forget Me Not, she is well cared for by the wonderful staff, management are so very approachable,
nothing is too much trouble for any of them. The food is excellent, my grandmother's room has all her own things in. Very happy with everything about Forget Me Not Residential Home.

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Review from Rachel M (Friend of Resident) published on 31 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Come to visit a family friend and found the home very clean and tidy. The staff were all friendly and helpful. I met both the manager and deputy manager, who were both very professional. I had a look round the home whilst on my visit and the rooms looked lovely with many having views of lovely flowers
outside the windows.

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Review from Maxine H (Daughter of Resident) published on 31 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring and cosy. A real home from home. Perfect for my mum.

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Review from Ethel P (Niece of Resident) published on 31 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is very happy at Forget Me Not. The staff are very friendly and can't help him enough. When he first came to the home he was withdrawn, since being at Forget Me Not he is now joining in with activities and chatting with other residents in the home; I've not seen him so happy in a long time.
His appetite has improved and he likes all the food that is put in front of him and at long last, his weight is gaining and he is a lot happier in himself. He seems to be a different man. Thanks to all the staff at Forget Me Not.

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Review from Andrew G (Son of Resident) published on 31 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy that my father is at Forget Me Not Residential Home. All staff and management are fantastic, they go way, way above their duties and far beyond to ensure my dad is looked after. We can't stress enough that staff and management go above and do everything, not just for our dad, all the residents
at the home.

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Review from Jo L (Daughter-in-law of Resident) published on 3 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is amazing, clean staff, clean home, happy residents, and very friendly. Always activities going on. They are good in their report. I think a mistake was made it should have been excellent.

Reply from Tania Pell, Proprietor at Forget me not Residential Home

Thank you so much Jo, your comments are really important to us. The staff employed are genuinely caring and compassionate people. We are proud of the OUTSTANDING care and support they give each and every resident.


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Review from Joshua F (Grandson of Resident) published on 10 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is excellent. Such a duty of care to all residents and they keep them active with constant activities. This is so key, to keep all the residents laughing and mobile. It also acts as an educational aspect for those who want to learn something new or for those who perhaps forget things
regularly. Lovely ladies, good meals, the best care home I’ve witnessed.

Reply from Tania Pell, Proprietor at Forget me not Residential Home

Thank you so much for your kind words, Josh. Your kind words will be relayed to the staff, who are always conscientious and genuinely want to provide a comfortable and happy home for the Forget me not family.


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Review from Anna C (Niece of Resident) published on 26 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting several homes we were delighted to find this one - which is a 'home'.
My aunt is so happy and well cared for, the staff are friendly, professional and always willing to go the extra mile to make sure the residents are happy.
We are so happy our aunt is so comfortable, happy and well
cared for.

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Review from Michelle C (Daughter of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been here for 3.5years and I have always been extremely happy with his care.
The staff are fantastic and I totally trust them with my dad's care.
I can honestly day that if ever I was to need to go into a care home, I hope it is this one.

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Review from Wendy C (Daughter of Resident) published on 30 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always friendly and always finding crafts and celebrations to keep the resident's minds busy. Lovely garden, really nice food, plus constant care and loads of cakes!! No-one misses out at Easter, Christmas and birthdays.

Reply from Tania Pell, Proprietor at Forget me not Residential Home

Thank you so much Wendy for your kind words. Our staff and management do everything in their power to make the residents as comfortable and happy as possible. They really do care.


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Review from Michelle D (Relative of Resident) published on 19 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love Forget Me Not Care Home, the staff have always been welcoming, friendly and the care is exceptional towards my nan.

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Review from Douglas W (Friend of Resident) published on 11 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home very clean. Staff very nice. Food very nice. Very nice home.

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Review from P S (Daughter of Resident) published on 22 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good experience. Mum has settled in better than the family hoped she would. The staff are all very good and we would recommend it. Mum is not that keen on mixing in the lounge, but she has engages more than we though she would. She is happy here and that makes us happy. She is very happy and loves
her room looking out onto the garden.

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Review from Malcolm H (Grandson of Resident) published on 10 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I were very upset when we were told my grandmother had to go into a care home. We phoned Forget Me Not and spoke to the manager who was very understanding and took the time to go through everything with us in great detail, the staff were all very helpful and caring, nothing seemed too
much trouble.
Since my grandmother has been at Forget Me Not she has now got back that sparkle in her eye and is enjoying her final days. Therefore I will take this opportunity to say a great heart felt thank you to the manager and all the staff.

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Review from Danny M (Son of Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has always received the greatest of care at Forget Me Not Home. It has been a god send to find somewhere so caring and meeting all dads care/medical needs. Dad really enjoys living here which is a great of our minds.

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Review from J S (Friend of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are friendly and helpful. Manager is at hand when needed.

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Current Review Score: 8.9 (8.900)

Overview of Review Score

The Review Score of 8.9 (8.900) out of 10 for Forget me not Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.400 for Forget me not Residential Home is calculated as follows: ( (29 Excellents x 5) + (26 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 60 Ratings = 4.4

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Forget me not Residential Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (3)

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Marina Morgan

Job Title: Registered Manager

Joined: 2012

Registered Manager


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Kathie Clark

Job Title: Registered Manager

Joined: 2012

Registered Manager


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Amy Vincent

Job Title: Head of Care

Joined: 2019

Head of Care