Forget me not Residential Home

151 Burnham Lane, LOCATED in Leaholme Gardens, Slough SL1 6LD
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8.9 53 Reviews
  • Forget me not Residential Home, Slough
Forget Me Not is a small, friendly and family-run home. Located in a quiet cul-de-sac in a leafy residential village of Burnham, the home is in the heart of the community. Residents can enjoy nearby local amenities including Burnham park, library and shops, as well as transport links into central Slough.

The team treat every resident as ‘one of their own’, with each being a valued part of the Forget Me Not family. They have a wide range of knowledge and expertise and are committed to providing superb care with sensitivity, respect and compassion. They also have close relationships with residents’ families, who are encouraged to share their feedback and be involved in their loved ones’ care.

Day to day life at Forget Me Not is packed with activities, from pursuing hobbies and keeping fit to parties. The home has regular visits from the community from yoga sessions to therapy animals. Fresh and nutritious food is prepared in the home’s chef; they get to know each resident’s favourite dishes so there is something for everyone and any dietary requirements can be catered for.

Forget Me Not was awarded overall ‘Good’ by the CQC at its most recent inspection (August 2019) with ‘Outstanding’ in Responding.

Care Provided by Forget me not Residential Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 16 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Forget Me Not Residential Home Ltd
  • Person in charge
  • Vaida Elliott (Manager)
  • Admission Criteria
    • Upon Assessment
    • Ages 60+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Forget me not Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,350
    • Self-Funded Residential Dementia Care £1,200 – £1,550
    • RESPITE Self-Funded Residential Care £1,300 – £1,550
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,550
  • Fees are dependent on size and location of room and the amount of assistance required. Fee will be provided after an assessment of needs.


  • (these prices are only a guideline, please contact Forget me not Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors respectfully asked to not visit before 8am and after 10pm for resident's privacy and rest.


  • Parking
  • Parking available at the home or on quiet cul de sac


Forget me not Residential Home Reviews (53)

Total of 53, showing 41-53
8.9

Forget me not Residential Home has a Review Score of 8.9 (8.900) out of 10, based on 5 reviews in the last 2 years. Over all time Forget me not Residential Home has 53 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Forget Me Not have been very supportive on my dad's transition to the home. They look after him extremely well. The home itself is very friendly and dad's room is light, bright and clean. They also support us as well as dad and I am pleased with his care.

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Overall Experience  Overall Experience 5.0 out of 5

So glad my friend was put in Forget Me Not home, it is a magic secret place, that I never new existed.

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Overall Experience  Overall Experience 5.0 out of 5

Warm reception every time we visit. The staff are great with mum she loves staying here, it's like her own little family.

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Overall Experience  Overall Experience 5.0 out of 5

Forget Me Not is a great place. My mum has been there for about three years. I have noticed a great change in her since being there, she laughs a lot and joins in their activities, where before she came there she did not do a lot. If my mum has any concerns they have been dealt with straight away. Her
room is lovely and bright and always clean. In the summer she gets to go on trips and she thoroughly enjoys them. I would recommend Forget Me Not.

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Overall Experience  Overall Experience 5.0 out of 5

A very happy place to come. Staff, residents, management always helpful,caring and kind.

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Overall Experience  Overall Experience 5.0 out of 5

My wife and I are the opinion that our relative is in the best place and receiving the best care possible. The contact is also of highest quality and the management team are first class.

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Overall Experience  Overall Experience 5.0 out of 5

Since arriving at Forget Me Not my dad has settled in and is very happy. The manager and all the staff are very happy to help. When I first came to look at the home the manager and deputy manager made us feel at home and very relaxed. The manager sat down and explained to the family in great detail
everything there was to know regarding finances, contracts etc. We were very new to this and found this home to be everything we were looking for and never thought we would find. Forget Me Not is not just a care home, it has now became our dads home and our second home.

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Overall Experience  Overall Experience 4.0 out of 5

The care provided by all the staff is excellent they are all so caring and do a wonderful job sometimes in very difficult circumstances. Nothing is ever too much trouble and my mum and all the residents are cared for with love and dignity. I would highly recommend this home to anyone looking for a care
home for a relative.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is on her final days of her life, I could not be happier with the care my mum is receiving from all the staff, especially the manager who keeps me updated every day with my mum's care.
I feel happy knowing my mum is safe and well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

I came into Forget me not Residential Home for a party. I found it to be very pleasant, all the staff were lovely. All the staff went out of their way to help all.

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Overall Experience  Overall Experience 5.0 out of 5

A very caring home. My mother has been well looked after and cared for very very well, nothing is too much trouble and all the staff are very helpful and kind. My mother is a completely different and happier person since she came to Forget me not in July 2013.

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Overall Experience  Overall Experience 5.0 out of 5

I attended a Xmas party at Forget me not Residential Home. The staff were extremely helpful. All the staff were very friendly and having lots of fun with the residents and dancing with them. There were lots of happy faces making the Xmas a very happy environment. Couldn't have picked a better place
to put my mum.

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Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care afforded to my father. He is treated with the utmost dignity and he always appears content. The staff and residents also like to have fun with regular activities and entertainment.

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Current Review Score: 8.9 (8.900)

Overview of Review Score

The Review Score of 8.9 (8.900) out of 10 for Forget me not Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.400 for Forget me not Residential Home is calculated as follows: ( (29 Excellents x 5) + (26 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 60 Ratings = 4.4

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Forget me not Residential Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (3)

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Marina Morgan

Job Title: Registered Manager

Joined: 2012

Registered Manager


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Kathie Clark

Job Title: Registered Manager

Joined: 2012

Registered Manager


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Amy Vincent

Job Title: Head of Care

Joined: 2019

Head of Care