Langley Haven Dementia Care Home

30 Rambler Lane, Slough SL3 7RR
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8.6 62 Reviews
  • Langley Haven Dementia Care Home, Slough
Langley Haven Care Home aims to provide the highest quality of holistic residential care within a homely and family environment.

The home offers a full range of facilities and services which include: 24-hour care provided by trained staff, 33 en-suite single bedrooms and 1 double room, 1 assisted bathroom and 3 wet rooms. The home consists of a lounge with a TV and music centre, a quiet area, a dining room, and a garden.

Visiting professionals such as doctors, nurses, district nurses and a chiropodist will be available, as well as weekly visits by a hairdresser. An in-house chef also provides home cooked meals incorporating dietary needs.

A range of activities are provided by various entertainment companies that are both stimulating and enjoyable. Daily activities are offered by an activities coordinator who will also assist with any activities you enjoy doing or wish to continue with.

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Care Provided by Langley Haven Dementia Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Langley Haven Care Home Ltd
  • Person in charge
  • Uddhav Bhatta (Manager)
  • Admission Criteria
    • Local authority referral, private enquiries
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Langley Haven Dementia Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,500
    • Self-Funded Residential Dementia Care £1,300 – £1,500
    • RESPITE Self-Funded Residential Care £1,300 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,500

  • The weekly fee includes:
    •   Room and full board
    •   Food and Beverages
    •   Personal care
    •   Laundry, excluding dry cleaning.


    The following items and any other personal costs will be charged to the resident at cost:
    •   Newspapers and magazines (apart from those for general use in the home)
    •   Outings
    •   Hairdressing
    •   Chiropody
    •   Escort services will be charged at £10 /hr if a staff member accompanies a resident to the hospital or other venue for an appointment.
  • (these prices are only a guideline, please contact Langley Haven Dementia Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Due to the current situation with COVID-19, visits do need to be booked in advance as the home needs to manage the number of visitors to residents in order to maintain a safe environment and adhere to infection prevention control measures
    As part of this the home requires to see proof of a registered negative lateral flow test taken on the day of the visit or alternatively visitors will need to take an LFT on site, which will take 30 minutes.
    Please note this is being reviewed on a regular basis.


  • Parking

  • Langley Haven Care Home has a private car park at the front of the building. Please note this can become busy during the day. On street parking however this cannot be guaranteed.


    All parking is at the owners own risk.


Langley Haven Dementia Care Home Reviews (62)

Total of 62, showing 1-20
8.6

Langley Haven Dementia Care Home has a Review Score of 8.6 (8.612) out of 10, based on 3 reviews in the last 2 years. Over all time Langley Haven Dementia Care Home has 62 reviews.

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Review from Joy A (Daughter of Resident) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank you all enough for the respite care you have given to my mother. you have cared and looked after her so well in the four weeks that she has stayed with you. My family also want to thank you for the extra support that was needed through a fairly difficult period in our lives. I am sure
in mum's own little way she will remember you too. Thank you again.

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Review from V H (Son of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is excellent. The staff are very attentive and give a very homely feeling. the team are involved in making all the residents feel at home. All the staff have been amazing.

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Review from Rachel N (Daughter of Resident) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean and organised, but homely. The staff are very helpful and friendly.
I am very happy that my mum is being cared for and although she is very confused sometimes, routine seems to help.
Thank you.

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Review from R F (Regular Volunteer) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have been visiting the resident for ten years. This home is friendly and compassionate and there is always a pleasant atmosphere when we go. They care about their residents and they are always pleased to see their visitors.

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Review from Teresa H (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a nice place, clean people, looks clean it doesn't smell it's fresh. Lovely garden beautiful.

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Review from Penny J (Granddaughter of Resident) published on 12 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since first viewing Langley Haven Dementia Care Home I have never been disappointed with the consistent love and care I witness the staff offer to both residents and visitors, the entertainment offered, food and the list goes on. They are always updating us on the medical updates of our loved one and
always have time for us. We love watching their activities via Facebook, birthday celebrations, special dates for different religions, how they let us video call, send us messages of love on special days, share our Facebook pictures with out loved one, talk and chat and let us know what our loved one was talking about, I can't fault this loving home, over worked under paid with so much love under one roof x Thank you will never be enough x

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Review from Beryl L (Wife of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my opinion everything is excellent.

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Review from Teresa H (Wife of Resident) published on 3 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Langley Haven Dementia Care Home is caring - supporting and always there to listen. It's like going to a family home.

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Review from J G (Daughter of Resident) published on 18 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a permanent, resident in Langley Haven for over 5 years. I say permanent as she stayed on several occasions prior when I needed respite.


I find the Management and all staff members to be very professional and caring.


The facilities are of an excellent standard and continue

to improve.


My mother is very happy and loves everyone, which in turn, makes me happy .


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Review from R B (Brother of Resident) published on 17 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with Langley Haven, my brother is well cared for by the staff and the management are very professional in their work.

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Review from Ian M (Son of Resident) published on 16 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been at Langley Haven for five years. From day one I have always been made very welcome and kept well informed - through Covid they made every effort for me to be able to see mum, even if only as a window visit.


I work away from home and even when turning up for a surprise visit mum

has always been well presented and looking happy - and this goes for the home and staff as well.


Langley Haven has always been extremely good for lots of daily activities and day trips - and with Covid lessening it is nice to see the outings returning.


We looked at several homes for mum and I am pleased to say that I think we chose well as Langley Haven has surpassed all expectations and I would highly recommend.


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Review from W C (Son of Resident) published on 11 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the occasions of visiting my mother, she always seems very happy. The staff are always very helpful. I enjoy the entertainment as much as my mother does. She is always clean and dressed well and the food always smells and looks tasty. A good place for my Mum to be.

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Review from K M (Daughter-in-law of Resident) published on 11 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Langley Haven is such a wonderful and caring place to be from the second you enter the building until the second you leave. You feel surrounded by love and happiness. It is truly a special place to be. The activities coordinator is out of this world. She works so hard on continually having new and exciting
activities for the residents. She is an absolute joy to know and makes the world a better place by being in it!

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Review from S S (Daughter of Resident) published on 24 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Haven is a happy and busy place. So much going on every day to keep the residents occupied and interested.
The staff are genuinely caring and considerate and it feels like one big family.
Despite the emotional difficulties of visiting a loved one and seeing them struggle in a very different environment,
it is made as pleasant as possible for both residents and families.

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Review from L S (Daughter of Resident) published on 24 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff very pleasant and friendly, they show a lot of patience.
I have visited the care home on two occasions when a wedding anniversary was celebrated and a Mexican themed afternoon was enjoyed by the residents.

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Review from G B (Daughter of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Haven is a friendly and caring home where the staff take time with the residents. There is a lot of effort that goes into making sure that there are activities for the residents to do each day.

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Review from D M (Son of Resident) published on 16 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I initially visited here with my sister looking for somewhere our Alzheimer's suffering mother could live. We are so glad we picked here, compared to others we visited it seemed streets ahead. It was difficult for mother and us but staff at the home were very welcoming and nothing was too much trouble
for them. One stand out thing was the daily entertainment brilliantly organised by them. So inventive and creative with ideas to stimulate residents.

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Review from Karen M (Mother-in-law of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always greeted with a smile by the staff! The activity carer works very hard, creates a terrific atmosphere in whatever the residents are doing. I enjoy the activities whenever I am in attendance. The food looks appetising and I am always offered drinks. All the staff, in general, are aware of
each residents needs. They deal with them quietly and with a lot of patience. It is always a pleasure to come to Langley Haven.

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Review from D S (Daughter of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first visit to Langley Haven when I was selecting a care home for my father, was greeted by one of the duty nurses with a warm smile. Being sat down to talk to the manager at the home who came across extremely caring and listened to my concerns of letting dad "go" and have others look after him.
The manager made me feel completely relaxed and at ease with placing dad into their care home.

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Review from Graham C (Son-in-law of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the care provided by all staff as very good. Equally, one member of staff, in particular, I feel does an excellent job.

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Current Review Score: 8.6 (8.612)

Overview of Review Score

The Review Score of 8.6 (8.612) out of 10 for Langley Haven Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.933 for Langley Haven Dementia Care Home is calculated as follows: ( (28 Excellents x 5) + (2 Goods x 4) ) ÷ 30 Ratings = 4.933

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.679 Points relating to the number of positive Reviews for Langley Haven Dementia Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 3 Positive Reviews ÷ 7 = 0.429

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Apr 2020

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (6)

Uddhav

Uddhav Bhatta

Job Title: Registered Manager

Joined: 2019

Samjhana (Sam)

Samjhana (Sam) Sharma

Job Title: Deputy Manager

Joined: 2014

Irina

Irina Stanciu

Job Title: Senior carer

Joined: 2016

Andreea

Andreea Trandafir

Job Title: Senior carer

Joined: 2016

Sabrina

Sabrina Elliot

Job Title: Senior carer

Joined: 2018

Janis

Janis Mateo

Job Title: Weekend Chef

Joined: 2014

Frequently Asked Questions about Langley Haven Dementia Care Home

What types of Care is Langley Haven Dementia Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Langley Haven Dementia Care Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Langley Haven Dementia Care Home have?

There are 33 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Langley Haven Dementia Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Langley Haven Dementia Care Home to the centre of Slough?

0.8 mile(s) as the crow flies, distance by road may be significantly further.