Langley Haven Dementia Care Home

30 Rambler Lane, Slough SL3 7RR
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8.6 62 Reviews
  • Langley Haven Dementia Care Home, Slough
Langley Haven Care Home aims to provide the highest quality of holistic residential care within a homely and family environment.

The home offers a full range of facilities and services which include: 24-hour care provided by trained staff, 33 en-suite single bedrooms and 1 double room, 1 assisted bathroom and 3 wet rooms. The home consists of a lounge with a TV and music centre, a quiet area, a dining room, and a garden.

Visiting professionals such as doctors, nurses, district nurses and a chiropodist will be available, as well as weekly visits by a hairdresser. An in-house chef also provides home cooked meals incorporating dietary needs.

A range of activities are provided by various entertainment companies that are both stimulating and enjoyable. Daily activities are offered by an activities coordinator who will also assist with any activities you enjoy doing or wish to continue with.

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Care Provided by Langley Haven Dementia Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Langley Haven Care Home Ltd
  • Person in charge
  • Uddhav Bhatta (Manager)
  • Admission Criteria
    • Local authority referral, private enquiries
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Langley Haven Dementia Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,500
    • Self-Funded Residential Dementia Care £1,300 – £1,500
    • RESPITE Self-Funded Residential Care £1,300 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,500

  • The weekly fee includes:
    •   Room and full board
    •   Food and Beverages
    •   Personal care
    •   Laundry, excluding dry cleaning.


    The following items and any other personal costs will be charged to the resident at cost:
    •   Newspapers and magazines (apart from those for general use in the home)
    •   Outings
    •   Hairdressing
    •   Chiropody
    •   Escort services will be charged at £10 /hr if a staff member accompanies a resident to the hospital or other venue for an appointment.
  • (these prices are only a guideline, please contact Langley Haven Dementia Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Due to the current situation with COVID-19, visits do need to be booked in advance as the home needs to manage the number of visitors to residents in order to maintain a safe environment and adhere to infection prevention control measures
    As part of this the home requires to see proof of a registered negative lateral flow test taken on the day of the visit or alternatively visitors will need to take an LFT on site, which will take 30 minutes.
    Please note this is being reviewed on a regular basis.


  • Parking

  • Langley Haven Care Home has a private car park at the front of the building. Please note this can become busy during the day. On street parking however this cannot be guaranteed.


    All parking is at the owners own risk.


Langley Haven Dementia Care Home Reviews (62)

Total of 62, showing 21-40
8.6

Langley Haven Dementia Care Home has a Review Score of 8.6 (8.612) out of 10, based on 3 reviews in the last 2 years. Over all time Langley Haven Dementia Care Home has 62 reviews.

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Review from Gareth C (Son of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my parents into Langley Haven just over a year ago as fathers dementia had worsened and he shares a twin room with my mother who is of sound mind.
The home have done a great job of looking after both their needs. We are especially pleased with the number and variety of activities the home
organises. They also look after both parents' medicines and hospital visits very well.

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Review from Cheryl C (Daughter-in-law of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful and happy. Always willing to help and take good care of residents. There are plenty of wide-ranging and varied activities organised.

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Review from L C (Daughter of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Over the months our mother has been here, we have felt glad that we chose Langley Haven. It helped what was a huge decision more acceptable.
Without the amazing activities lady, it would be a different story. The care is great, the carers are lovely but the activities make it a life, not just an existence.
More needs to be done when activity lady is not here.
Communication could be better, change in manager has made this worse. Big staff changes. Staff friendly and welcoming.

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Review from Craig M (Son of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the last month, my mother has been bed-ridden, following a head injury fall and several periods in hosptial. In her current state, staff attend to her regularly and with respect. All care about her and are patient and courteous. (No records are kept of visits and actions).
Prior to being bed-ridden,
she enjoyed varied activities and was immersed in day to day life.
All in all, level and standard of care is very good, with keen, attentive and understanding staff.
Little evidence of higher management (seen by me once in circa 25 visits).

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Review from Josephine S (Daughter of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Recently I have noticed the home smells of urine as you come in and the large lounge as well. It always used to smell nice but not recently.
I have mentioned this to the manager, especially as we have to pay £100 a week more, we don't want to see a drop in standard.

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Review from S W (Daughter of Resident) published on 6 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are kind and caring and do their best to look after mum. She is safe and well-fed, the food is home-cooked and good. There are plenty of activities, visits from outsiders such as school children and occasional outings.

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Review from M A (Daughter of Resident) published on 6 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are attentive and good-humoured despite the challenges. They are very hard working. Staff know mum's likes and dislikes and endeavour to provide what she needs - in the face of some physical resistance.
Activities are of a good standard, lots of variety indoors and out. Small and large groups.
Birthdays celebrated in style.

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Review from Heather C (Friend of Resident) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit an elderly friend here every two to three weeks and I can see such a difference in her well being and care. The staff are very attentive and helpful with her personal issues and I can always see such a good and happy demeanour every time I visit. The staff of all categories are excellent, the
living conditions are warm and comfortable and clean, and there is always so much activity with interaction going on. I'm so glad my friend is here at Langley Haven as I think she would have faded away by now.

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Review from K B (Granddaughter of Resident) published on 9 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When you arrive at Langley Haven you receive such a warm reception, there is always a smile on all the staff members faces. The home is exceptionally clean and tidy and a welcoming comfortable environment to visit my grandparents within. Nothing seems too much trouble and they go to great lengths to
entertain and occupy the residents. When I visited it was for a Christmas party that they had put on for the residents, my grandparents had a lovely time, especially as so much thought and planning had gone into it. To know that they are someone where so much thought has been put into providing the best care and stimulation for them is greatly comforting particularly when they are at a point in their lives of great vulnerability.

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Review from M S (Resident) assisted by family/friend published on 5 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very lucky to have found Langley Haven Care Home. The staff are always helpful, kind and caring towards me.


I really enjoy all the outings we have and the staff work very hard for us.


It really is a home from home - thank you.


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Review from Sahib H (Regular Volunteer) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the course of my volunteering for nearly a year at Langley Haven, it has taught me new skills, such as organising, communicating with the staff (who are really friendly and extremely supportive) and also the elders. Langley Haven has amazing facilities such as it's main hall/room which is very
spacious.
The staff members are relentless in terms of commitment towards their work and I really recommend anyone visiting Langley Haven because it's just simply outstanding.

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Review from Kerry-Ann M (Daughter-in-law of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a truly fantastic care home. From the second you walk in you are in such a caring atmosphere! It really does feel like a big family!


The care staff are wonderful and very understanding of the residents' needs and wants. The entertainment co-ordinator is fantastic - she has such good ideas

on outings - always puts such effort into the residents' birthdays and makes them feel very special - so lucky to have her at Langley Haven!


The cleaning staff and maintenance work so hard as well!


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Review from Marion F (Friend of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When and if I need residential care, I hope the Langley Haven will have a room for me, as the Haven is run like home from home and has been for the past three years I have been coming (every week).
For the home to have an entertainment coordinator who has the ability to involve the residents in a wide
range of activities inside and outside the Haven is invaluable.

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Review from Chris B (Son of Resident) published on 13 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home. Engaged, caring staff. Good food. High standards of cleanliness. Exceptionally good social/stimulation programme - particularly for residents suffering with dementia.
I was so pleased with the way the home looked after my father. We were happy for my mother to become a resident
there as well.

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Review from Rowena P (Granddaughter of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very welcoming and include you in mealtimes. We were invited to have Christmas dinner which was lovely. All meals are freshly prepared. Staff go beyond expectations and regular visits/trips out are arranged. Entertainment is very good. Cannot fault the staff.


Senior members of staff

were very helpful upon my grandmother's recent death. I will definitely be recommending the home to friends. I hope it is still around should I ever need it!

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Review from Fatima P (Regular Volunteer) published on 23 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been volunteering at Langley Haven for two months now every Sunday. Each week there is a fun and interactive activity planned for us volunteers to carry out. The staff are very friendly and approachable as they tend to the resident's needs. It is a loving care home with friendly residents.

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Review from R B (Regular Volunteer) published on 19 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff who are very kind and helpful. Facilities are all very good and residents are well looked after. The environment is welcoming and peaceful.

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Review from Victoria C (Regular Volunteer) published on 17 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very accommodating staff.
Lots of activities.
Bright and happy atmosphere
Music and books available.

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Review from Wendy J (Regular Volunteer) published on 2 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Langley Haven Care Home is an excellent care home which provides the best possible care for their residents. The staff are caring, friendly and love to interact with their residents. They're always smiling! The facilities are amazing and are kept to such high standards as well as the engaging activities
that are organised on a daily basis.

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Review from Mausam M (Regular Volunteer) published on 2 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Langley Haven is such a lovely and bubbling place with various exciting activities taking place. Everyone is always smiling and they are always happy to help whenever. I feel such joy seeing all the residents content and happy every time I come over to volunteer.

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Current Review Score: 8.6 (8.612)

Overview of Review Score

The Review Score of 8.6 (8.612) out of 10 for Langley Haven Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.933 for Langley Haven Dementia Care Home is calculated as follows: ( (28 Excellents x 5) + (2 Goods x 4) ) ÷ 30 Ratings = 4.933

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.679 Points relating to the number of positive Reviews for Langley Haven Dementia Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 3 Positive Reviews ÷ 7 = 0.429

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Apr 2020

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (10)

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Meet the Team (6)

Uddhav

Uddhav Bhatta

Job Title: Registered Manager

Joined: 2019

Samjhana (Sam)

Samjhana (Sam) Sharma

Job Title: Deputy Manager

Joined: 2014

Irina

Irina Stanciu

Job Title: Senior carer

Joined: 2016

Andreea

Andreea Trandafir

Job Title: Senior carer

Joined: 2016

Sabrina

Sabrina Elliot

Job Title: Senior carer

Joined: 2018

Janis

Janis Mateo

Job Title: Weekend Chef

Joined: 2014