Clara Court

21 Courthouse Road, Maidenhead SL6 6JE
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9.8 174 Reviews
  • Clara Court, Maidenhead
Clara Court is a welcoming 'outstanding'-rated care home (March 2019) where a passionate and highly trained team provides quality residential, dementia and respite care for older people.

The purpose-built home has its own hair salon, café and a vintage-themed lounge, plus other shared lounges and activity spaces.

The positive, caring team cherishes and supports each resident like a member of their own family. Each member of the team is supported to fulfil their potential and to spend quality time with residents. The result is happy and fulfilled residents and colleagues who feel valued and give their all.

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Care Provided by Clara Court

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 76 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Gladys Chironga (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (76)
    • Single Rooms with ensuite Wet Room (76)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Clara Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,795
    • Self-Funded Residential Dementia Care from £1,885
    • RESPITE Self-Funded Residential Care from £2,005
    • RESPITE Self-Funded Residential Dementia Care from £2,095

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
    care and support required by each individual. Premium rooms normally require an additional charge.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Clara Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Clara Court Reviews (174)

Total of 174, showing 1-20
9.8

Clara Court has a Review Score of 9.8 (9.827) out of 10, based on 19 reviews in the last 2 years. Over all time Clara Court has 174 reviews.

Overall Experience

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Date Published

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Review from Sharon S (Daughter of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has recently joined the care home, we were welcomed at the door by the manager and 3 members of staff, everything was explained to us, we had a show around, its so lovely and clean. The manager and all her staff are amazing, we had so many questions, they were all answered, very professional
and families are welcome to visit at any time. The staff encourage my dad out to the other areas, he can be quite stubborn, all the staff are patient, kind and caring. He has settled so well and as a family we are happy that my dad is safe and well cared for, peace of mind for us. Thank you all so much.

Reply from Fiona Madder, Home Manager at Clara Court

Thank you very much for taking the time to leave us feedback about your experience.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.


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Review from M G (Granddaughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan joined Clara Court late last year. My family and I were very concerned for her welfare living alone, with a recent diagnosis of Lewy Body Dementia, she now needed to have access to 24/7 help if needed, which my family and I was unable to provide independently.
Clara Court was highly recommended
and my family and I cannot be happier with the care and treatment provided for my nan.
Upon entering the home, we are always greeted by reception, management, all care, laundry and kitchen staff.
My nan recently had a fall and we were informed immediately and kept up to date with progress every hour, the care and treatment not only to my nan, but to all the other residents is exceptional. All the staff go above and beyond to facilitate the resident along with their loved once when visiting, even offering my 6 year old son drinks and snacks which he will kindly accept without hesitation Thank you!

Reply from Fiona Madder, Home Manager at Clara Court

Thank you very much for taking the time to leave us feedback about your experience.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.


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Review from M W (Friend of Resident) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Clara Court is that they are excellent at looking after my friend who has been there for a few years now.
They meet his dementia requirements in such a way that he is in fact in better health than when first admitted there a few years ago.

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Review from G P (Son of Resident) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is very content living at Clara Court. The staff are kind and very competent.
They keep us well informed and even look after us when we visit.
They handle all his day to day needs and are quick to call in the doctor if any of his ongoing medical issues arise.
I am happy that it is both a good
and safe environment for my dad's care and happiness.

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Review from Avril C (Friend of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found it very cosy and friendly.

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Review from Alan B (Friend of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very friendly and caring, nothing too much for them, always available to answer questions.

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Review from J S (Daughter of Resident) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are brilliant so welcoming and friendly. The care they give each person is wonderful, very kind and reassuring. I am kept well informed of any problems or health issues that arise. My family that visit have commented how lovely the rooms are and they had enjoyed their visit.

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Review from Tim A (Brother of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Clara Court is always attentive and helpful.
I particularly enjoyed the sports day, it was good to see other residents and relatives together.
It was well organised and good fun!

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Review from L L (Daughter of Resident) published on 22 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager at this care home is amazing, she goes above and beyond, as does her staff to ensure the residents and their families are happy and that their home is a comfortable, friendly, and safe place to be. I have a deep respect for all of the carers here who all work hard and sometimes in difficult
circumstances. The food always looks and smells good, there are always lovely cakes, etc. available for all which is a nice touch. The rooms and communal areas are always clean and welcoming.

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Review from Vicki T (Daughter of Resident) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing care home. Mum has dementia and was well cared for here. The staff were very friendly and patient with her. The time Mum spent for respite she felt safe and comfortable at Clara Court, they had so much patience with her which is hard to find. Would highly recommend Clara Court, if you’ve
not used them before you won’t be disappointed.

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Review from G S (Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a very nice place and the staff are very kind. Activities are good and organised every day.

Reply from Reviews Team, Reviews Team at Clara Court

Thank you very much for taking the time to leave us feedback about your experience.
At Clara Court Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks the Care UK team.


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Review from M M (Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff is very good and helpful. The food is good and it's a safe place. A particular member of staff is very good.

Reply from Emma Clarke, Reviews Team at Clara Court

Thank you very much for taking the time to leave us feedback about your experience.
At Clara Court Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks the Care UK team.


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Review from E B (Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have a wonderful time, staff are also wonderful. Well looked after and do activities I love.

Reply from Kaylie Jennings, Reviews Team at Clara Court

Thank you very much for taking the time to leave us feedback about your experience.
At Clara Court Care, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from C L (Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very helpful and the food is lovely. I enjoy all the activities.

Reply from Kaylie Jennings, Reviews Team at Clara Court

Thank you very much for taking the time to leave us feedback about your experience.
At Clara Court, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from E M (Resident) published on 12 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I go out with my daughter I usually see a carer with a lovely smile on my way down to the first door and there going out or returning I am greeted with great kindness whatever the weather - makes such a difference. I am delighted that the manager has allowed me to have some of my own paintings
displayed on my walls and some of my favourite books. This I feel is a very well-run and caring home and all who work at Clara Court are happy being there. I love garden wildlife, birds and wild flowers and I am most fortunate to e able to see the birds from my window and the flowers when I go for a walk in my chair or with my frame. Thank you Clara Court.

Reply from Kaylie Jennings, Reviews Team at Clara Court

Thank you very much for taking the time to leave us feedback about your experience. At Clara Court, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many Thanks, Clara Court team


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Review from Richard E (Resident) published on 12 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very caring. Immediate attention when required.

Reply from Kaylie Jennings, Reviews Team at Clara Court

Thank you very much for taking the time to leave us feedback about your experience. At Clara Court, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many Thanks, Clara Court team


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Review from Vanda R (Daughter of Resident) published on 17 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Clare Court for 3.5 years. She settled quickly that's to the care and professionalism of the management and team. She is happy and very well looked after. I have no hesitation in recommending Clara Court for the excellent care they give.

Reply from Carmen Haines, Reviews Team at Clara Court

Thank you very much for taking the time to leave us feedback about your experience. At Clara Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the following web page; https://www.careuk.com/company/contact/feedback. Thank you for your time, and we look forward to hearing from you. Many thanks, the Care UK team.


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Review from Stephen T (Son of Resident) published on 2 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father arrived at Clara Court Care Home on the 7th of March straight from hospital and, within a few days, we saw such a vast improvement in Dad. The caring team has been wonderful in helping Dad settle into his new environment. He is such a happy man and at 102, that's all we can ask for. The team
at Clara Court will always have my gratitude for the superb care they give my dad.

Reply from Carmen Haines, Reviews Team at Clara Court

Hi Stephen, thank you very much for taking the time to leave us feedback about your experience. At Clara Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the following web page; https://www.careuk.com/company/contact/feedback. Thank you for your time, and we look forward to hearing from you. Many thanks, the Care UK team


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Review from Susan B (Wife of Resident) published on 14 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent 12 days here as a respite resident. He was so well cared for and all staff were so kind and engaged with him. My husband has dementia. When I collected him he said he enjoyed 'his holiday' and would like to come again! A really positive experience.

Reply from Carmen Haines, Reviews Team at Clara Court

Hi Susan, thank you very much for taking the time to leave us feedback about your experience. At Clara Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks the Care UK team


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Review from Phyl H (Daughter of Resident) published on 21 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Clara Court Care Home for over four years. It is a wonderful home. Quiet, peaceful, a lovely garden for residents to enjoy and plenty of in-house activities. Mum had a lovely room which looked out onto the garden. Staff are so caring. They treated Mum with the utmost dignity
and respect, getting to know and understand her during the time she was there. We were always greeted by our first names when we visited and were always given as much time as we needed to talk about concerns or discuss Mum's condition. Additionally, we were always contacted if Mum was unwell or needed specific care or attention. We could not have asked for more and would recommend Clara Court to anyone looking for a safe and secure environment for an elderly loved one. Clara Court is a very well-run care home, fully deserving of its 'outstanding' CQC rating.

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Current Review Score: 9.8 (9.827)

Overview of Review Score

The Review Score of 9.8 (9.827) out of 10 for Clara Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.827 for Clara Court is calculated as follows: ( (189 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 225 Ratings = 4.827

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clara Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Mar 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (89)

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Meet the Team (1)

Gladys

Gladys Chironga

Job Title: Home Manager

I’ve been at Clara Court since 2009, when I joined the team as a care assistant. I joined because Care UK has a clear vision for older people’s care which I believe in. I’m also passionate about providing high quality care and I want to make a difference to the lives of the people we care for.


Another rewarding part of my role is empowering colleagues to ensure that residents live their lives in the way they want. I enjoy engaging and motivating colleagues and seeing them develop and succeed.


Each day is different in this role. I enjoy having the chance to continue learning and developing my skills, and I love spending time with residents, supporting them to continue to live happy and fulfilling lives.


Frequently Asked Questions about Clara Court

What types of Care is Clara Court registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Clara Court provide?

Own GP if required is an additional type of care provided.

How many Rooms does Clara Court have?

There are 76 Single Rooms.

What are the Facilities & Services at Clara Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Clara Court to the centre of Maidenhead?

1.2 mile(s) as the crow flies, distance by road may be significantly further.