Clara Court

21 Courthouse Road, Maidenhead SL6 6JE
Submit a Review
9.8 174 Reviews
  • Clara Court, Maidenhead
Clara Court is a welcoming 'outstanding'-rated care home (March 2019) where a passionate and highly trained team provides quality residential, dementia and respite care for older people.

The purpose-built home has its own hair salon, café and a vintage-themed lounge, plus other shared lounges and activity spaces.

The positive, caring team cherishes and supports each resident like a member of their own family. Each member of the team is supported to fulfil their potential and to spend quality time with residents. The result is happy and fulfilled residents and colleagues who feel valued and give their all.

Show Clara Court on the Map

Care Provided by Clara Court

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 76 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Gladys Chironga (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (76)
    • Single Rooms with ensuite Wet Room (76)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Clara Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,795
    • Self-Funded Residential Dementia Care from £1,885
    • RESPITE Self-Funded Residential Care from £2,005
    • RESPITE Self-Funded Residential Dementia Care from £2,095

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
    care and support required by each individual. Premium rooms normally require an additional charge.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Clara Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Clara Court Reviews (174)

Total of 174, showing 21-40
9.8

Clara Court has a Review Score of 9.8 (9.827) out of 10, based on 19 reviews in the last 2 years. Over all time Clara Court has 174 reviews.

Overall Experience

  • 163
  • 11
  • 0
  • 0
  • 0

Date Published

174
7
10
19
155

Review from Irene J (Daughter of Resident) published on 6 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the four and a half years that my mum was a resident at Clara Court Care Home in Maidenhead, we have received excellent service.
The staff always went above and beyond to help both my mother and us as a family.
I cannot recommend them highly enough. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane R (Daughter of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent six years living and being cared for at Clara Court Care Home. Throughout that time she received the utmost care and attention to her needs. Staff were always unfailingly cheery and welcoming, even in the most difficult circumstances.
Mum enjoyed mealtimes, especially the puddings!
The food was varied and of good quality.
I was always made to feel part of the Clara Court family and there was genuine sadness and great sense of loss amongst everyone when my mother passed away.
I would wholeheartedly recommend Clara Court to anyone looking for a home for an elderly relative, especially if they have dementia. Staff are highly experienced in dealing with this disease and always treat residents with the utmost dignity and respect.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian W (Son of Resident) published on 18 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I attended a Jubilee party at Clara Court Care Home and had a lovely afternoon. The staff were happy and attentive to residents and families. There was lots of food and entertainment, such as a singer and quiz and a petting zoo. Please pass our thanks on to all staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann C (Sister of Resident) published on 4 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit my brother I am greeted with a warm smile as I go through the door; in fact, everybody I meet as I walk to my brother's room smile and say hello. My brother is very well cared for, saying the food is wonderful and the staff very caring. He loves staying at Clara Court Care Home and
I was always greeted so warmly that I loved going to visit him.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marlyn P (Daughter of Resident) published on 4 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the beginning of my mum's stay, I have received, and Mum, the staff's full attention and support.
The staff are very conscientious and helpful under very difficult times due to Covid restrictions.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jeff K (Resident) published on 27 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good management and staff, well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jill R (Daughter of Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely impressed how the manager and deputy run the home. Very organised pre-respite, during respite and post. All staff spoke to were excellent. Mum had an eye infection and they phone pre doctor and after.
If Mum had ever had to go in permanently I would choose this home and recommend to
anyone. Also future respite. Mum returned happy. This is her second visit.
Love this care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Partner of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial assessment at home for my partner, the respect and care has been second to none. Whenever making a call or visiting there is always a welcoming voice. The manager is always open to conversation as are all the staff. Now having Covid test before visits, they are managed by the helpful
and very friendly receptionist, who goes out of her way to help both residents and relatives. Noticeable when she's away.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracy C (Daughter of Resident) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff go above and beyond to help with your needs. Mum genuinely looks content and well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dee A (Daughter of Resident) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Clara Court since leaving the hospital. The manager and staff have made my mum and myself very welcome, they have dealt with us both very professionally and very caringly, all our anxieties have been resolved and my mum appears very happy at Clara Court. Special thanks to one member
of the admin team who is an asset to the home. Well done Clara Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M M (Daughter of Resident) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her amazing team have supported mum and the family with kindness through a challenging time. Mum has now been in Clara Court for a few weeks and with her mid-stage Alzheimer’s the team have done an outstanding job in supporting and settling her in. They have gone to great lengths to
make the garden visits work well for everyone. We are so pleased we were lucky enough to find such an outstanding home for mum. These carers are stars.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jennifer M (Daughter of Resident) published on 4 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited unannounced to check suitability for my Mum. Everyone was in a meeting but still took me to see a respite room. All were very pleasant and the aura of Clara Court was good. Mum stayed three weeks and her care was exemplary. The staff from cleaners, handyman, cooks and nursing staff alike were
all very caring and circumspect. The team is very well led by its manager.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S S (Son of Resident) published on 17 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Clara Court is exceptional, and they looked after my father for six years, and I could not fault this home. The staff were all so friendly and bent over backwards to help. They were very patient with my father, who was not always that easy to deal with.
I would highly recommend Clara Court
to anyone, and I would like to thank the staff who are amazing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K R (Daughter-in-law of Resident) published on 7 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An emergency admission was arranged for my mother in law. Everybody was very helpful and efficient and showed great kindness towards the whole family. They were understanding and really accommodating regarding the family needs. Would recommend them to anybody.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicola A (Daughter of Resident) published on 3 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After an initial stay for respite care, my mum became a permanent resident in April 2019. She has a lovely big room which is light and airy - and ensuite, and a number of great activities are hosted onsite that she can join in with if she wishes to. The staff are always welcoming (we visit regularly
and are always offered refreshments) and we couldn't be happier with how Mum is cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan W (Daughter of Resident) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The only thing Mum mentioned (in a negative way) was the fact she said it was 'always cold' and she cannot chew because she has no bottom dentures since her stroke and she found the food hard.

Reply from Samantha Debenham, Personal Assistant at Clara Court

Thank you for taking the time to submit your review, we were so happy to see your excellent scores for the home in every category. I understand you have spoken to the home manager at Clara Court in regards to the food in the home which is made daily by our chef-led team. All our menus are planned with feedback from residents with plenty of choice and variety every day and we will, of course, ensure that, when your mother joins us for her next stay, we have included some her favourites on the menu. We have also spoken with the chef who will prepare ingredients so they are served softer and are easier for her to eat and enjoy. Thank you again for your feedback, and please do let us know if we can help in any other way now or in the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah E (Daughter of Resident) published on 22 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving into Clara Court in December, my mother has received excellent care. The staff take time to motivate and encourage her and tempt her with tasty food, really important as she was so reluctant to eat previously. The staff keep me updated between visits which is incredibly reassuring and have
worked with my brother and I to find the best way to support my mother's needs. Mum's room is comfortable, cosy and very clean and the whole home is a lovely, safe and stimulating environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol W (Daughter of Resident) published on 2 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Clara Court to be an inviting and friendly, professionally run care home. Even on our first visit, they went the extra mile to answer all our questions, concerns and worries.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jonathan S (Grandson of Resident) published on 11 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beyond impressed!
My Grandmother is like a new person since moving into Clara Court. They call it the 'Clara Magic' and it has certainly worked - Granny has a new lease of life!
Hair and nails done, engaging in activities (including Zumba!), eating well and motoring around as if she has had a new
set of batteries fitted.
This is an incredibly well run and managed care home with a genuine ethos of care and respect that translates to all staff within the home. Granny says it is better 'than a hotel' and has 'never felt so well looked after'. The room and building are exceptionally clean and well looked after and there are no complaints about the food, or actually anything!!
Most importantly Granny says she is feeling 'very happy' and wants to stay permanently. It's so reassuring to know that she is somewhere that looks after her so well and treats her as they would their own family.
Thank you so much to all the staff, I cannot recommend this home enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alex C (Daughter-in-law of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and well organised care home. Staff are enthusiastic and attentive. Lots of activities. Plenty of extra safety tools available. The Manager is exceptional. I have no concerns about my Mother in Law's care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.827)

Overview of Review Score

The Review Score of 9.8 (9.827) out of 10 for Clara Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.827 for Clara Court is calculated as follows: ( (189 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 225 Ratings = 4.827

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clara Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Mar 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (89)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Gladys

Gladys Chironga

Job Title: Home Manager

I’ve been at Clara Court since 2009, when I joined the team as a care assistant. I joined because Care UK has a clear vision for older people’s care which I believe in. I’m also passionate about providing high quality care and I want to make a difference to the lives of the people we care for.


Another rewarding part of my role is empowering colleagues to ensure that residents live their lives in the way they want. I enjoy engaging and motivating colleagues and seeing them develop and succeed.


Each day is different in this role. I enjoy having the chance to continue learning and developing my skills, and I love spending time with residents, supporting them to continue to live happy and fulfilling lives.