Clara Court

21 Courthouse Road, Maidenhead SL6 6JE
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9.8 174 Reviews
  • Clara Court, Maidenhead
Clara Court is a welcoming 'outstanding'-rated care home (March 2019) where a passionate and highly trained team provides quality residential, dementia and respite care for older people.

The purpose-built home has its own hair salon, café and a vintage-themed lounge, plus other shared lounges and activity spaces.

The positive, caring team cherishes and supports each resident like a member of their own family. Each member of the team is supported to fulfil their potential and to spend quality time with residents. The result is happy and fulfilled residents and colleagues who feel valued and give their all.

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Care Provided by Clara Court

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 76 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Gladys Chironga (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (76)
    • Single Rooms with ensuite Wet Room (76)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Clara Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,795
    • Self-Funded Residential Dementia Care from £1,885
    • RESPITE Self-Funded Residential Care from £2,005
    • RESPITE Self-Funded Residential Dementia Care from £2,095

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
    care and support required by each individual. Premium rooms normally require an additional charge.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Clara Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Clara Court Reviews (174)

Total of 174, showing 161-174
9.8

Clara Court has a Review Score of 9.8 (9.827) out of 10, based on 19 reviews in the last 2 years. Over all time Clara Court has 174 reviews.

Overall Experience

  • 163
  • 11
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Date Published

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19
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Review from Richard B (Son of Resident) published on 7 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went into Clara Court in 2014. He has dementia and was becoming increasingly infirm. Clara Court is a modern, clean building with attentive and helpful staff. He is now bed bound and needs feeding and lifting to the loo. Staff have never complained about him and describe him as sweet natured
and courteous. He has an issue where he would fall out of bed during the night but the staff addressed that successfully I cannot fault the staff and would recommend Clara Court for anyone that found themselves in a similar position to ourselves.

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Review from Tom W (Resident) assisted by family/friend published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During a week's respite care, my experience was friendly. Pleasant and cheerful staff, always willing to help with every requirement.

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Review from Gill R (Daughter of Resident) published on 25 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the 3 years since my Mum has been at Clara Court we couldn't be happier. The staff know all her family members by name and are always greeted with a smile, a cuppa and cake! We can visit any time and the staff are the same which is as reassuring for me as it is for my Mum. We are very lucky to
have Clara Court as my mums home. Thank you!

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Review from M C (Son of Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the staff are excellent, very caring and helpful. Nothing is too much of a problem.

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Review from Ena H (Wife of Resident) published on 13 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My opinion of Clara Court hasn't changed since my husband became a resident. I am completely at ease knowing he is so well looked after. The staff are friendly and efficient, and treat everyone with respect and I can't speak too highly of them. I am informed at all times, either in person or by phone
as to my husband's state of health. Management team - beyond compare.

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Review from Jennifer T (Wife of Resident) published on 29 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Clara Court since August 2014. He has vascular dementia and I was a full time carer to him for several years before Clara Court. I feel blessed that my husband is in the care of this home as not only do they care amazingly for the residents they also help relatives
to overcome anxiety and guilt that there loved one is now in care. From my personal experience the management and staff have helped me so much. This is a very happy cheerful home and also the activities team are fantastic.

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Review from K R (Daughter of Resident) published on 24 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am cared for extremely well. All the staff are kind, friendly and make me feel very special. I have a small appetite but enjoy all of the meals. Unable to walk I prefer to spend a lot of time in my room, when I do join in the activities they are varied fun and well planned. My care home is very clean
and beautifully warm. My bed is very cosy. My clothes are washed and ironed very well and I always feel smart. Everyone treats me with respect ans I am always encouraged to love my life to the fullest. I am very happy.

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Review from Doreen G (Niece of Resident) published on 23 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I talk about my aunt's care. I always say "I feel blessed to have found Clara Court". The atmosphere from the moment you walk in the front door and throughout the building, is one of calm and caring.
My aunt has been a resident for over five years and many of the staff are still there from the
day she arrived. In fact she is happier with their company than mine at times.

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Review from Anthony B (Son of Resident) published on 22 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was hospitalised after a stroke and returned to the care home for palliative care. She has progressed very well, now able to eat unaided and walk with help of a frame.

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Review from Pauline T (Daughter of Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel as though I have had a huge weight lifted from me since my mum came to Clara Court. From the moment I came to visit the care and attention shown to me as a concerned daughter for my wonderful 93 year old mum has been beyond my wildest expectations. Without fault the attention to detail and love
for her is everything I could ask for

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Review from Ben (Daughter-in-law of Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we walked into Clara Court we knew it was the best option for my mother-in-law's care. The whole environment was welcoming, attractive and the residents are encouraged to engage in a wide range of activities; including parties, games and exercise classes.
Most impressive of all is
the relationship staff members foster with the residents. We are incredibly grateful to all the wonderful staff who've treated my mother-in-law like their own family. Their compassion and professionalism is humbling.

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Review from K N (Daughter of Resident) published on 19 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was bed-bound for almost a year. Since coming here he has become active again. He takes part in the activities every day. Food is provided regularly and he is eating well now. There is a good atmosphere in this home. The carers are fantastic, they really are. It is very clean, my dad has a wash
everyday and a fresh change of clothes thanks to the staff. He is smiling as lot too. I am very happy he is here.

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Review from G D (Son of Resident) published on 19 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A first appearance the home is very clean and tidy. Excellent facilities and the gardens very smart. The staff there are very good with the residents, as a result our dad is a lot happier and content since he has arrived here in December. The activities here help him keep motivated which is very good
for him. So on the whole an excellent care home. Like one big family, he's very happy now and we are too.

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Review from Roy D (Father of Resident) published on 24 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is in Clara Court because she suffers from bad MS which affects her physically and has reduced her cognitive abilities. Through she is only 44, in many ways she is like a woman in her 70's. The staff treat her exceptionally well and we regard them as friends, not just professional carers.
Facilities are good, everything is clean and there are regular social activities to keep her interested. In a previous home she tended to wander off and was at risk. There security is good but best of all she is settled.

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Current Review Score: 9.8 (9.827)

Overview of Review Score

The Review Score of 9.8 (9.827) out of 10 for Clara Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.827 for Clara Court is calculated as follows: ( (189 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 225 Ratings = 4.827

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clara Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Mar 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (89)

Top 20 Large Care Home Groups 2025

Recipient: Care UK

Date: Friday 31 Jan 2025 More details

The National Care Awards finalist

Recipient: Care UK

Date: Monday 09 Sep 2024 More details

National Association of Care Catering Awards finalist

Recipient: Care UK

Date: Wednesday 21 Aug 2024 More details

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Meet the Team (1)

Gladys

Gladys Chironga

Job Title: Home Manager

I’ve been at Clara Court since 2009, when I joined the team as a care assistant. I joined because Care UK has a clear vision for older people’s care which I believe in. I’m also passionate about providing high quality care and I want to make a difference to the lives of the people we care for.


Another rewarding part of my role is empowering colleagues to ensure that residents live their lives in the way they want. I enjoy engaging and motivating colleagues and seeing them develop and succeed.


Each day is different in this role. I enjoy having the chance to continue learning and developing my skills, and I love spending time with residents, supporting them to continue to live happy and fulfilling lives.