Lovat House

6 Crescent Road, Wokingham RG40 2DB
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8.4 11 Reviews
  • Lovat House, Wokingham
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Care Provided by Lovat House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Lovat House Residential Care
  • Person in charge
  • Fiona Honeyman (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Lovat House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £861 – £1,072
    • RESPITE Self-Funded Residential Care £861 – £1,072

  • Please contact for more info Not included in the weekly fees is Hairdressing, pads, news papers. From time to time when local authority are involved there may be a situation when top up fees will be required.
  • (these prices are only a guideline, please contact Lovat House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • There are no restrictions on visiting.


  • Parking

  • Parking is available on the property.


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Lovat House Reviews (11)

8.4

Lovat House has a Review Score of 8.4 (8.442) out of 10, based on 2 reviews in the last 2 years. Over all time Lovat House has 11 reviews.

Overall Experience

  • 8
  • 3
  • 0
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Date Published

11
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2
9

Review from Dawn L (Daughter of Resident) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovat House is a wonderful, friendly and caring home. My mum has had the very best of care and the staff go above and beyond to make it feel like home for her. Mum had been really ill recently and without the excellent care of all the staff, she wouldn’t be here now. The family and I are extremely grateful
to all the staff for their care and commitment in looking after our Mum.

Reply from Ian Tappin, Owner at Lovat House

Thank you for your wonderful words the staff will pleased to read that their hard work is appreciated. Thanks again Regards Ian


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Review from Claire R (Daughter of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother is having is wonderful. They are the most caring people. We have said goodbye to Mother four times, and it's so lovely to see how she bounces back. If it wasn't for the care she is having, I know we wouldn't have her now.

Reply from Ian Tappin, Owner at Lovat House

Dear Claire, thank you for your wonderful words and for taking the time to fill in the review.


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Review from Karen L (Granddaughter of Resident) published on 8 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan at 92-years-old needed a care home, we looked at several different facilities and from the minute we walked in the door of Lovat House we knew that we had found her new home. That was 7 years ago. She has thrived since then! The atmosphere when you walk in is friendly and calming, family and
friends are always welcome, the staff are amazing, they are extremely professional and caring, they treat my Nan like she is their own mother. Nothing is too much bother (and she can be a little stubborn at times). She has her own private room that is beautifully decorated, she can take her meals in the dining room or in her room. She has her hair done every 2 weeks and they have fun weekly activities in the main lounge. She is encouraged to remain as active as possible and she will be 99 in February! This is the best care home we could have ever hoped Nan would spend her remaining years, I would recommend to anyone looking for a place that really does treat you or your loved one as family.

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Review from J D (Daughter of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the last year, my mother (aged 101) has been very poorly and the care she has received has been excellent. The staff are very kind and caring. Lovat House is very homely but I do think the residents would benefit from a little more mental stimulation.

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Review from Mike S (Son of Resident) published on 22 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has resided at Lovat House for the past year and is very happy there. The environment is comfortable, homely and extremely friendly, a real home from home. Without exception, the staff are professional and caring both to residents, family and visitors who are always welcomed. It means that
my wife and I can lead our lives safe in the knowledge that Dad is being very well cared for and visit whenever we want to. Put simply 'Lovat House' does what it says on the tin.

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Review from B N (Daughter of Resident) published on 22 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovat House is a home in the sense of the word. My mother has lived there for over 10 years. Many of the staff have worked there longer. Following a serious illness, the hospital recommended she move to a nursing home. However, Lovat House kindly agreed to take her back and with the support of good,
caring people, she has exceeded expectations and enjoyed another happy, fulfilling year. I cannot recommend Lovat House highly enough. I have and will continue to recommend it, its owners and staff to all.

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Review from R G (Son of Resident) published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovat House has a warm and welcoming feel directly after you open its front door. Although not the most modern facility, Lovat House makes you feel at home and handles each resident with the love and care that they need. Lovat House is managed by a very nice and professional lady. Full marks Lovat House.

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Review from Dorothy A (Resident) assisted by family/friend published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since arriving at Lovat House three years ago, I have been very happy. The staff are extremely caring and understanding.
I have a nice bedroom with ensuite toilet which is very convenient. I have no negative thoughts at all.

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Review from T C (Son of Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has resided in Lovat House for the past 11 years, she is very happy there. The staff are excellent and go the extra mile for her and all the residents.
There is a minimal turnover of staff which makes the residents assured of seeing familiar faces each day.

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Review from M L (Friend of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ten years ago my friend needed residential care and after visiting many homes in the area chose Lovat House. The staff are friendly and welcoming. Lovat House is like a second home, not too large and easy access to all rooms on the ground floor. There is a homely atmosphere and you are made to feel
part of a family.

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Review from David B (Son of Resident) published on 4 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovat House is a well maintained and well-managed care home with an extremely friendly atmosphere. The staff are highly professional and exceptional, ensuring all residents are well cared for. Relatives and friends of the residents are always welcomed into the homely environment at Lovat House. Specifically
to me, it is comforting to know my mother is in very good hands.

Reply from Ian Tappen, Owner at Lovat House

Thank you, David, for your brilliant review, it's very much appreciated. Kind regards, Ian.


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Current Review Score: 8.4 (8.442)

Overview of Review Score

The Review Score of 8.4 (8.442) out of 10 for Lovat House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Lovat House is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.525 Points relating to the number of positive Reviews for Lovat House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5. 2 Positive Reviews ÷ 5 = 0.4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Sep 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Lovat House

What types of Care is Lovat House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lovat House provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Lovat House have?

There are 21 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Lovat House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lovat House to the centre of Wokingham?

0.1 mile(s) as the crow flies, distance by road may be significantly further.