Murdoch House Care Home

1 Murdoch Road, Wokingham RG40 2DL
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9.6 65 Reviews
  • Murdoch House Care Home, Wokingham
Murdoch House Care Home is a renovated Tudor-style property that offers both residential and respite care, from a talented and efficient team of caregivers.

The home's policy is to appreciate the personal wishes and independence of residents, looking to empower their lifestyles throughout their retirement without falling short of care standards.

Murdoch House has well-planted gardens and a conservatory where residents enjoy relaxing during the summer weather, with relatives often welcome to join the home's meal nights and enjoy the company of their loved ones.

Murdoch House Care Home also offer short-stay respite care that can be booked up to a year in advance, which can be helpful when planning holidays and short breaks.

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Care Provided by Murdoch House Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Christine Poulter (Manager)
  • Admission Criteria
    • We provide care for those who are funded by their Local Authority as well as those paying for their own care. For those paying for their own care, we now provide an indicative weekly fe
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 1

Funding & Fees Guide for Murdoch House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • It is important that you are able to maintain a social life and keep links with family, friends and community networks. Visitors are welcome at the Home at anytime. However, please be mindful that the Homes are ‘home’ to many people so ask that mealtimes and late night visits are treated with courtesy.


Murdoch House Care Home Reviews (65)

Total of 65, showing 1-20
9.6

Murdoch House Care Home has a Review Score of 9.6 (9.626) out of 10, based on 13 reviews in the last 2 years. Over all time Murdoch House Care Home has 65 reviews.

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Review from R M (Son of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is well run nothing is too much trouble. Management are easily accessed and promptly answer any queries. My mum is much happier than I could have hoped for. I cannot imagine her being anywhere else.

Reply from Claire Cole, Marketing Assistant at Murdoch House Care Home

Thank you, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive for yourself and your mum. We look forward to seeing you again soon.


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Review from S M (Son of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving in February Mum is so much happier as she no longer has to worry about being able to look after herself which was becoming increasingly difficult.
She, as we are really appreciative of the way she is looked after and cared for.
Mum has never been very outgoing and finds it difficult
to mix but she is enjoying the company of the staff and residents once she has got to know them, something she was missing living on her own.

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Review from E M (Resident) published on 2 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and well looked after.

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Review from A P (Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I came here a mess! I've been here for a year now and I am coming to terms with it. I recently got a power chair which has given me a lot more freedom. The staff are fair and understanding. I tend to be erratic sometimes and they are understanding. My son and daughter say I am safe here. I would still
like a bit more independence but guess it's not to be.

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Review from B C (Resident) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I were both born in 1930 and married in 1954. In early 2019 we came to Murdoch House for an interview and afterwards, my wife said to me "I could live here" which was good enough for me. We came here March 2019, selling our house, and unfortunately, my wife passed away 29th of May 2023.
The manager and staff have been very kind, understanding and supportive in the last horrible year for which I thank them very much.

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Review from J C (Daughter of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother resides at Murdoch House. It's a very clean and happy home. Staff are very polite and take time with my mother, she can be challenging at times. They always treat her calmly and kindly. The food is lovely, I often see the lunches being put out and they look delicious. My mother loves the food.
There are afternoon games, morning quizzes etc. Plus they take time to take her for a walk, she loves that. Her medicines are delivered to her throughout the day on time. The doctor calls for any health issues on a weekly basis, they have sometimes called the doctor in and they will always see her. The manager is always on hand, very kind and helpful. I would recommend this home to anyone.

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Review from J J (Daughter of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a couple of hospital stays we decided our mother would be safer in a home. The staff at Murdoch House made it possible for her to move in very quickly and everyone has been so caring and friendly. Mum misses her home but she is so happy in Murdoch House, it has made life easier for the whole family.

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Review from S F (Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well looked after. Enjoy going on the walks. Occasionally do the quizzes. The food is ok. The staff are always helpful if I need anything.

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Review from R R (Respite Resident) published on 5 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent very good.

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Review from J B (Respite Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This review is never going to be in your favour as I never wanted to leave home in the first place. Having been overruled by my wife in that decision, I have to concede that I found the service and facilities entirely adequate. I did feel that entertainment was not their strong point. Having got to
know the drill and the personnel, I would be quite happy to come again.

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Review from Sharon K (Daughter of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very attentive and helpful staff. Mum was very well looked after and enjoyed her stay. The manager is very helpful with any questions and gave me piece of mind that Mum was ok.

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Review from Gordon C (Son of Resident) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As this is a relatively small care home offering accommodation at a comparatively low cost, obviously there are limitations in terms of what is provided in comparison with others viewed prior to making the decision to place our mother here. The team who care for the residents of Murdoch House is, nevertheless,
quite outstanding. The attention given to residents' needs, the most important prerequisite when considering our mother's placement, is a massive strength. I simply cannot sing the praises of the carers who ensure my mother is happy as she could possibly be given her needs highly enough. It is a truly caring environment.

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Review from Carol L (Friend of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very kind and caring. Every time I visit my friend the staff are always helpful and caring. There is a nice atmosphere in the care home. The care home manager certainly does her best to care for her residents and ensures the standard she sets is maintained by her staff. Not an easy job
for anyone.

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Review from L S (Daughter-in-law of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Every effort is always made to ensure that my mother-in-law is well taken care of. The excellent staff made her 99th birthday an extremely happy day for her. They included as many residents as possible. If ever there is anything to report they do so as soon as possible which means I have total confidence
in Murdoch House Care Home for my mother-in-law.

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Review from Loraine W (Daughter of Resident) published on 24 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I are very happy with our mum being in Murdoch House. It takes the strain away from us to know that she is being fed well, given the right medication at the correct time, and has people to chat with and do activities with. She is taken into town which is great and they have little extra
touches over and above what is necessary. She is listened to and kept safe. Thank you.

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Review from Jennifer R (Daughter of Resident) published on 13 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Murdoch House is a very special place. It is home to my mother and my father-in-law. The staff are wonderful and show kindness and consideration for their needs. My mother had been a resident for about six months, then my father-in-law became unwell, I had no hesitation in finding him a place there
too, and now they are neighbours. It's so lovely, and they both are very happy there.
Thank you Murdoch House.

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Review from John D (Resident) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I spent two weeks in respite care while my wife was away. My stay was excellent. The staff were wonderful, with a special mention for one member of staff, in particular.

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Review from Lesley B (Daughter of Resident) published on 10 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is wonderful to see my mum engaged in activities - and looking so well.
Her mental health has improved dramatically and she now has a social life!

Reply from Olivia Shields, Marketing Assistant at Murdoch House Care Home

Thank you Lesley, for taking the time to leave us your feedback. Our residents’ wellbeing is our main priority and it is great to hear that your mum has settled in so well, and that you are pleased with the quality of our care. We are also pleased to hear that your mum is enjoying the activities and entertainment programme in the home. Our Magic Moments Together programme encourages all-round wellbeing and is varied to provide interesting activities for mind, body and soul. Over the past 12 months, we have invested heavily in training and support for our teams to deliver stimulating and meaningful activities based on individual interests and hobbies all aimed at benefiting residents and improving quality of life. Thank you again.


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Review from L M (Resident) published on 14 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Thoroughly enjoyable.

Reply from Olivia Shields, Marketing Assistant at Murdoch House Care Home

Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive.


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Review from Gwen P (Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in care for 2 weeks. During this time the carers have been caring and helpful. My room is light and comfortable, in my case the ensuite is a blessing. COVID has restricted movement and interaction, but the staff have remained attentive and always cheerful even when tired.

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Current Review Score: 9.6 (9.626)

Overview of Review Score

The Review Score of 9.6 (9.626) out of 10 for Murdoch House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.626 for Murdoch House Care Home is calculated as follows: ( (109 Excellents x 5) + (34 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 155 Ratings = 4.626

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Murdoch House Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jan 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

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Christine Poulter

Job Title: Home Manager

Christine has been in the care sector for over 30 years. She loves seeing the bond between the residents and the team, and all of the fun that they have.


She began her career in care as a cook. She went on to become a carer and gain her NVQ qualifications. She got her first position in management in 2014. She is very proud of receiving a ‘Good’ CQC rating in the last two homes that she has managed.


During her spare time, Christine enjoys reading, travelling and being with her granddaughter. She had previously skydived and had learnt to drive a bus.


Words of encouragement for someone looking for the right care home would be: “Look for somewhere that feels like an extended home. Look out for staff that are happy in their work.”


Frequently Asked Questions about Murdoch House Care Home

What types of Care is Murdoch House Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Murdoch House Care Home provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Murdoch House Care Home have?

There are 27 Single Rooms.

What are the Facilities & Services at Murdoch House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Murdoch House Care Home to the centre of Wokingham?

0.2 mile(s) as the crow flies, distance by road may be significantly further.