Murdoch House Care Home

1 Murdoch Road, Wokingham RG40 2DL
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9.6 65 Reviews
  • Murdoch House Care Home, Wokingham
Murdoch House Care Home is a renovated Tudor-style property that offers both residential and respite care, from a talented and efficient team of caregivers.

The home's policy is to appreciate the personal wishes and independence of residents, looking to empower their lifestyles throughout their retirement without falling short of care standards.

Murdoch House has well-planted gardens and a conservatory where residents enjoy relaxing during the summer weather, with relatives often welcome to join the home's meal nights and enjoy the company of their loved ones.

Murdoch House Care Home also offer short-stay respite care that can be booked up to a year in advance, which can be helpful when planning holidays and short breaks.

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Care Provided by Murdoch House Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Christine Poulter (Manager)
  • Admission Criteria
    • We provide care for those who are funded by their Local Authority as well as those paying for their own care. For those paying for their own care, we now provide an indicative weekly fe
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 1

Funding & Fees Guide for Murdoch House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • It is important that you are able to maintain a social life and keep links with family, friends and community networks. Visitors are welcome at the Home at anytime. However, please be mindful that the Homes are ‘home’ to many people so ask that mealtimes and late night visits are treated with courtesy.


Murdoch House Care Home Reviews (65)

Total of 65, showing 41-60
9.6

Murdoch House Care Home has a Review Score of 9.6 (9.626) out of 10, based on 13 reviews in the last 2 years. Over all time Murdoch House Care Home has 65 reviews.

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Date Published

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Review from Derek M (Grandson of Resident) published on 6 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother moved in roughly about 4 years ago and it took no more than a few minutes visit to be reassured of the caring nature and commitment of the staff.


It seems that there is nothing that they will stop at to help us and make the residents feel more comfortable. There is a real family

atmosphere within the facility and the dedication is evident from the staff through to the managers.


We were truly blessed that my grandmother was able to spend her final 4 years at this location.


Reply from Ronnie Cavanagh, Digital Marketing Executive at Murdoch House Care Home

Thank you, Derek, for your kind comments about your recent experience at Murdoch House Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from David N (Respite Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I very much enjoyed my 10-day stay. Nothing was too much trouble for all the caring staff who without exception were respectful, kind and caring they really do care so Murdoch House is truly a care home.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Murdoch House Care Home

Thank you, David, for your kind comments following your stay with us at Murdoch House Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from S T (Daughter of Resident) published on 29 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the care my mother receives at Murdoch House. I know when I come away after visiting that she will be valued and respectfully treated.


The staff have become good friends with my mother and my family member. I feel confident that she will always be listened to and encouraged

to make the most of each day.


The atmosphere is always cheerful and uplifting, just what elderly folks need.


The rooms are comfortable and "homely". Spotless and peaceful.


Reply from Ronnie Cavanagh, Digital Marketing Executive at Murdoch House Care Home

Thank you for your comments about your recent experience at Murdoch House Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from John H (Son-in-law of Resident) published on 17 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say that I am extremely happy with the care that my mother in law gets at Murdoch House. The staff are excellent and treat everyone the same, in fact, it is so good I would go there myself.

Reply from Carl Duncker, Marketing Manager at Murdoch House Care Home

Thank you for your kind comments, John. We're happy your experience of the staff is excellent.


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Review from Sir Glenn H (Cousin of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On all my visits to Murdoch House, I have always been impressed by the cheery, helpful staff - all of them - who, I know, looked after my cousin with good humour, professionalism and great care.
I also know that my cousin was very happy and content at Murdoch House, which is the most important thing.

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Review from Deborah D (Niece of Resident) published on 12 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Out aunt came to live with us from a care home in Chichester, it was very expensive and our aunt was very unhappy.
We took our aunt to Murdoch House for respite and she loved it.
So this year, again she went for respite and they put her in a permanent room, as then if she wanted to stay she could,
which she did!
She is extremely happy, which makes us very happy too.

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Review from Miles B (Son of Resident) published on 4 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's stay (over a year) was a settled and enjoyable one. The staff work hard and in good spirits which helps immensely for the residents own well being. Residents can participate in whatever they choose or simply amuse themselves on a day to day basis, though events are planned continually.
The
house is warm, friendly and a good safe environment and I would definitely recommend it.

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Review from J J (Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely en suite room, nice pleasant staff, food good, my family always welcome. Happy as can be. This home deserves a medal!

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Review from Pat M (Daughter of Resident) published on 19 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at Murdoch House and I feel confident knowing that she receives the best possible care which is very comforting being as I am so far away. On my various visits to Murdoch House, I couldn't help but notice the kindness/patience and exceptional care of the staff. Regardless of
how busy they are - there is always a friendly smile and a good happy atmosphere at Murdoch House. Another thing I should mention is the great food served up each and every day. Friends and family visit my mum and email me often telling me how happy and well looked after my Mother is. My thanks to the manager and all the staff.

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Review from Ken D (Son of Resident) published on 7 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum decided after 50+ years in her own flat that she wanted to go into a care home where she would be cared for on a 24-hour basis. She subsequently went into Murdoch House Care Home and could not be happier and neither could her immediate family. Murdoch House Care Home generates a real family atmosphere
where everyone is on first name terms (staff and residents). The staff are very caring and considerate to all individual needs (both reasonable and unreasonable). Mum also says,"the food is very good!" Most of all she is happy in her new home.

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Review from Hazel B (Niece of Resident) published on 26 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is very happy at Murdoch House. She said she was very happy to have found it! It is clean and her room is very comfortable, with a lovely view of the garden. It is a pleasure to visit her there, welcomed by cheerful staff with a tray of refreshments.
There is a beautiful notice board with lots
of activities and outings.

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Review from Maureen W (Niece of Resident) published on 23 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is extremely happy here at Murdoch House and settled in very quickly. The staff are very kind and helpful, food is wonderful, she loves sitting in the garden and has made friends with some of the residents.


I'm treated like family by the staff.


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Review from H B (Niece of Resident) published on 18 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so lucky we found Murdoch House for Auntie, it is a lovely friendly caring home for her to live. she tells you its like home from home,she enjoys the food and there are lots of activities but auntie said she doesn't always join in. We are always offered a tray of refreshments when we get there,
Auntie says the staff can't do enough for you and you only have to ask. Its lovely and clean with no unpleasant odours,
Her room over looks the beautiful garden. My aunt said she wouldn't want to be anywhere else, she very happy, they are all so kind and caring and she said she feels safe.

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Review from S W (Resident) published on 9 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a very homely home, I came in as respite and now staying permanent, staff very helpful, treated with dignity. I would not want to be anywhere else, they are so kind, nothing too much trouble. Food is nice, home cooking just what I like.

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Review from Kathryn J (Daughter of Resident) published on 4 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has just spent a week's respite care at Murdoch House while my husband and I went away on holiday.


My overriding impression is of the wonderful staff who made us feel at ease immediately and helped everything go smoothly all along the way.


The staff were cheerful, polite, and communicative.


The respite room my mother stayed in was large and bright with an ensuite shower and toilet. As well as a bed and adequate storage there were 2 arm chairs facing the television and a dining type chair. Everything was spotlessly clean.


Even though my Mum was only there for a week a hairdresser visited and cut my Mum's hair and the entertainment director took my my Mum for a walk outside in a wheelchair.


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Review from Yvonne W (Daughter of Resident) published on 1 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Murdoch House is like home from home. The atmosphere is always welcoming and inviting. My mums been at Murdoch House for three and a half years and she will be 102 in October she is so well cared for I cannot thank them enough.
I feel so comfortable when I visit mum, the staff are so nice and always
have time for a chat, it like visiting her at home.
Refreshments are always offered as soon as I walk in the door, couldn't wish for any where better.

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Review from Derek J (Son of Resident) published on 24 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum spent only a short time in Murdoch House, convalescing in the respite room they keep aside for short term care, after she suffered a fall at home. She was delighted to discover that Murdoch House is not like the typical image of a care home. The residents are active and spend their time as they
please, either in their rooms (where meals are served if they wish), or socialising together. She was full of praise for all the staff and enjoyed her trips around town with the activities co-ordinator.

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Review from George A P (Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy living at Murdoch House. The staff are very helpful, kind and caring. I enjoy the meals and the choice of food offered. I am as happy as I can be.

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Review from John W (Resident) published on 13 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm fortunate to have my wife live locally able to visit daily. The management and staff have made my wife and I very welcome and have gone that extra mile to make us comfortable.

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Review from Brenda S (Friend of Resident) published on 28 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is a very nice place. The staff treat my friend nicely. They are very friendly. The staff are very helpful.

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Current Review Score: 9.6 (9.626)

Overview of Review Score

The Review Score of 9.6 (9.626) out of 10 for Murdoch House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.626 for Murdoch House Care Home is calculated as follows: ( (109 Excellents x 5) + (34 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 155 Ratings = 4.626

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Murdoch House Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jan 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

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Christine Poulter

Job Title: Home Manager

Christine has been in the care sector for over 30 years. She loves seeing the bond between the residents and the team, and all of the fun that they have.


She began her career in care as a cook. She went on to become a carer and gain her NVQ qualifications. She got her first position in management in 2014. She is very proud of receiving a ‘Good’ CQC rating in the last two homes that she has managed.


During her spare time, Christine enjoys reading, travelling and being with her granddaughter. She had previously skydived and had learnt to drive a bus.


Words of encouragement for someone looking for the right care home would be: “Look for somewhere that feels like an extended home. Look out for staff that are happy in their work.”