Sonning Gardens Care Home - Avery Collection

Old Bath Road, Sonning, Reading RG4 6TQ
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9.6 124 Reviews
  • Sonning Gardens Care Home - Avery Collection, Reading
At Sonning Gardens Care Home, they deliver comprehensive care services, encompassing residential care to support individuals in their daily activities, nursing care for those requiring intensive, longer-term assistance with medical conditions, specialised dementia care based on the ReConnect approach, and short-term respite care. Couples or companions seeking to continue their care journey together are warmly welcomed to the facility.

Their highly qualified care team administers all the support services, driven by a passionate commitment to ensuring residents receive tailored care appropriate to their individual needs. Following a care philosophy centred on personalisation, the team develops and regularly reviews personalised care plans for residents throughout their stay.

Situated in Sonning, this purpose-built care home occupies two and a half acres of beautifully landscaped grounds, providing an ideal setting for elderly individuals seeking a fulfilling life with the necessary care. The facility offers a range of homely accommodation options, including single rooms with en-suite facilities and shared rooms designed for couples.

They take pride in offering residents top-notch facilities, including a restaurant and a hair and beauty salon. Their commitment is to create an environment where residents feel akin to staying in a luxury hotel rather than a conventional care home. Sonning Gardens Care Home provides a beautiful way for individuals to spend their retirement years.

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Care Provided by Sonning Gardens Care Home - Avery Collection

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 103 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Susan Johnstone (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (61)
    • Couples/Companion Rooms (21)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2009
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Sonning Gardens Care Home - Avery Collection

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,330 – £2,872
    • Self-Funded Residential Dementia Care £1,685 – £2,693
    • Self-Funded Nursing Care £1,568 – £4,083
    • RESPITE Self-Funded Residential Care £1,525 – £3,208
    • RESPITE Self-Funded Residential Dementia Care £1,868 – £2,868
  • (these prices are only a guideline, please contact Sonning Gardens Care Home - Avery Collection to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open 8.00am - 8.00pm, outside of these hours visitors will need an access code.


  • Parking

  • There is an onsite car park with dedicated visitor parking spaces.


Sonning Gardens Care Home - Avery Collection Reviews (124)

Total of 124, showing 81-100
9.6

Sonning Gardens Care Home - Avery Collection has a Review Score of 9.6 (9.601) out of 10, based on 37 reviews in the last 2 years. Over all time Sonning Gardens Care Home - Avery Collection has 124 reviews.

Overall Experience

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Date Published

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Review from Diane H (Daughter of Resident) published on 31 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Sunrise of Sonning for five weeks before she passed away. In that time, the staff looked after her with care, dedication and respect.
Because of her needs and settling in, I was in regular contact with the home and I felt that we worked together to make what was to be her last few
weeks as comfortable as possible. There was excellent communication and they made every effort to try and encourage her to eat and join in with other residents.
The room she had was light and bright and looked onto the garden, it was very peaceful. It was more expensive than some homes we looked at but the home and staff were so friendly from the first visit that I wanted to make sure that Mum had the quality of care she deserved.

Reply from Carmela Magbitang, General Manager at Sonning Gardens Care Home - Avery Collection

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Sonning – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


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Review from Thelma W (Respite Resident) assisted by family/friend published on 25 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Resident for one month respite, supportive, friendly, care shown, kindness by all staff. Now renewed confidence and ready to go back to the home environment.

Reply from Carmela Magbitang, General Manager at Sonning Gardens Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Sonning.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


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Review from Linda P (Sister of Resident) published on 21 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We'd had very favourable reports about Sunrise Sonning, so together with the 'Outstanding' CQC plus fees at the upper end of the scale, the expectation was for excellence in care. The well-appointed property stands in nice grounds. The room was good, though all visitors agreed that the floor plan needed
reconfiguring; giving more general living space, by downsizing and repositioning the fitted kitchen area. The induction process was very thorough, but quite long, daunting and exhausting - especially for someone frail and taking place, as it did, immediately on arrival. Communication - referred to as 'Cascading Down Information' was our big issue - though several staff members cannot be faulted in their efforts. It affected all areas, catering, housekeeping, carers, nursing (excluding the final 48 hours, when general and nursing care was exemplary). As a result, consistency and follow-through in care and therefore the quality of life became very frustrating. Though I visited for 2 days each week, I live 90 miles away and my relative found it very stressful to have to continually repeat herself regarding the daily support she required - there was an evident lack of 'Cascading Down Information' in practice.

Reply from Carmela Magbitang, General Manager at Sonning Gardens Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Sonning.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing these issues. In the meantime, please feel free to contact me if you would like to discuss this in further detail.


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Review from Jenny M (Daughter of Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I think Sunrise is doing a difficult job very well and providing a 'home from home'.
I realise everyone is very busy but would have liked to see my father being made to walk more, round the garden etc.
I made a couple of requests, they didn't happen, but I appreciate there is always a lot
going on.

Reply from Carmela Magbitang, General Manager at Sonning Gardens Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Sonning.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing these issues. In the meantime, please feel free to contact the me if you would like to discuss this in further detail.


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Review from A D (Respite Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I came to Sunrise in late December 2018 for respite care, I was very well looked after by the staff, particularly the nursing staff.
I met with nothing but kindness and encouragement from the staff and residents and through all this I have regained most of my health.
In many ways, Sunrise is
more like a hotel than a residential home and its attractive gardens add greatly to its appeal.

Reply from Carmela Magbitang, General Manager at Sonning Gardens Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Sonning.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.


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Review from Jill D (Daughter of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Sunrise Sonning in December 2018 when she could no longer live independently. She was very poorly while she was there and sadly passed away in February 2019. Her care was second to none. Without exception, every member of staff was warm and caring, not just towards my mother but
family members too. The nursing care she received was exceptional.
I would recommend Sunrise Sonning to anyone looking for care for themselves or for a relative.

Reply from Marketing, Marketing at Sonning Gardens Care Home - Avery Collection

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Sonning – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Sonning Team.


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Review from Stephanie A (Daughter of Resident) published on 16 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Sunrise of Sonning in December 2018 in extremely stressful circumstances. The staff at the home were absolutely brilliant. The facilities are top rate and the whole place is extremely well run. Sadly my father passed away, but again the staff were excellent and caring throughout.
I would, without hesitation, recommend this home to anyone looking for a caring, friendly, welcoming place for themselves or their relatives.

Reply from Marketing, Marketing at Sonning Gardens Care Home - Avery Collection

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Sonning – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Sonning Team


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Review from C M T (Son of Resident) published on 9 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was diagnosed with early onset dementia and spent 6 years living in Sunrise of Sonning being cared for by the Reminiscence team. She was one of the longest staying residents. Throughout the whole time, the team have gone above and beyond what I would expect, showing real intelligence, professionalism
and passion for the people in their care. For the relatives, they prepared us for each new stage before it happened, carefully discussed the options and had the confidence to nudge us in the right direction if we were unsure. For my mother, she was cared for with love and kindness. Even in the final stages they thought of everything and made sure she was treated perfectly, even if that meant taking some tough decisions on their part or putting her needs in front of their own. Both of her lead carers are now part of our family and join in family events. I could not recommend them more highly nor praise them more.

Reply from Marketing, Marketing at Sonning Gardens Care Home - Avery Collection

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Sonning – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Sonning Team


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Review from C Y (Nephew of Resident) published on 17 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise of Sonning is an excellent facility with a team of managers and staff who genuinely care about their residents.
In particular, they took great care of my Uncle during very difficult circumstances.
I cannot praise the attitude and levels of care and compassion too highly.

Reply from Marketing, Marketing at Sonning Gardens Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Sonning.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Sonning Team


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Review from Helen C (Sister of Resident) published on 1 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 64-year-old sister stayed at Sunrise of Sonning for the last 12 weeks of her life. She was always treated with dignity and respect. Nothing was lacking in her end of life care. All staff were very friendly at all times. Her cat who stayed with her was also very well cared for. The food and activities
were excellent. Nothing was too much for any member of staff. We were always made to feel very welcome, part of a big family and encouraged to join in activities.

Reply from Marketing, Marketing at Sonning Gardens Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Sonning.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Sonning Team


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Review from E F (Daughter of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone has made my mum feel at home and treated her very well. Staff have been compassionate and caring. On one occasion, mum didn't receive help to get undressed and her buzzer didn't seem to work. This was resolved by mum leaving her room to find someone. I understand this was an oversight and hasn't
happened again. Any problem has been dealt with immediately and with support and understanding.

Reply from Marketing, Marketing at Sonning Gardens Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Sonning.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Sonning Team


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Review from Iain P (Son of Resident) published on 20 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident at ‘Reminiscence’, Sunrise of Sonning for almost three years suffering from vascular dementia. The care, love, support and respect that my dad was given by the 'Reminiscence' team at Sunrise was exemplary throughout. My father's dementia journey was not easy for him or our family,
but the staff were flexible, proactive and understanding the whole time. Communication from the staff to the family was also excellent.


Dad and our family are eternally grateful for the care and compassion shown. Thank you to all at Sunrise of Sonning.


Reply from Marketing, Marketing at Sonning Gardens Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Sonning.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Sonning Team.


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Review from Kevin P (Son of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Sunrise for my mother after visiting several others and were impressed by their standards of care and attention to detail.
Although not the cheapest, Sunrise still offers value for money due to its high all-around standards.
I would particularly praise the staff for their care, sympathy,
and professionalism. And everybody is very friendly.

Reply from Marketing, Marketing at Sonning Gardens Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Sonning.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Sonning Team.


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Review from Janet S (Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found sunrise to be very caring. the staff are most helpful and kind to my husband and myself.
The home is very clean and welcoming. Lots of activities are also going on so a very good as one enters.
the only complaint I have which I had to bring to the notice of the carers was the washing
of clothes which trousers and jumpers had shrunk. They should not be on a hot wash.

Reply from Marketing, Marketing at Sonning Gardens Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Sonning.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this issue. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Sonning Team.


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Review from S N (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother had been living in Sunrise for nearly five years and we had always been very happy with her care. Sadly she became unwell in January and received exemplary care from the carers and nurses for her final weeks. she was treated with love and respect throughout which enabled her to have a peaceful,
dignified passing.
we felt very privileged that she was able to end her days at home.

Reply from Marketing, Marketing at Sonning Gardens Care Home - Avery Collection

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Sonning – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Sonning Team.


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Review from Tony H (Son of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very high standard throughout. Staff generally very enthusiastic and genuine in their caring for residents. Entertainment very good. Very impressed how staff manage to maintain their happy outlook and enthusiasm. I'm very confident and happy that my mum is well looked after and safe.

Reply from Marketing, Marketing at Sonning Gardens Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Sonning.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Sonning Team.


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Review from M A (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Sunrise of Sonning to be nearer his sister in law. My mother was going to move to the reminiscence floor too but sadly passed away before the move occurred. My father is very happy here - he likes his room and the food and the carers are all lovely and kind. We find the staff friendly
and caring. The food is good and plentiful, only the cleaning is a bit hit and miss!

Reply from Marketing, Marketing at Sonning Gardens Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Sonning.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this issue. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Sonning Team.


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Review from Len S (Son of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think the staff at Sunrise of Sonning are helpful and kind (especially on reception) However, there has been occasion upstairs where mum resides where her room has been left in a poor condition i.e unmade bed, not clean. Downstairs, however, Sunrise of Sonning is a beautiful care home.

Reply from Marketing, Marketing at Sonning Gardens Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Sonning.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this issue. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Sonning Team.


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Review from Derek R (Nephew of Resident) published on 15 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I first approached Sunrise of Sonning about care for my 98-year-old Aunt in December 2017. The Community Relations Director was extremely helpful and kept in touch with me whilst my Aunt spent 5 weeks in the hospital. I was able to choose a lovely room which I felt my Aunt would like. My Aunt was discharged
from Hospital on 9th January to Sunrise. She was treated with care, compassion and dignity by all the staff who came into contact with her. They respected her wishes at all times. All the staff that I came into contact with were extremely friendly courteous and so kind and helpful.


Sadly my Aunt passed away 20 days later, but I know that during her time at Sunrise she received the best care and attention possible. I would have no hesitation in recommending this home to anyone.


Reply from Marketing, Marketing at Sonning Gardens Care Home - Avery Collection

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Sonning – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Sonning Team.


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Review from R K (Daughter of Resident) published on 12 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Making a choice of a home is not an easy decision. The staff at Sunrise have met all expectations. The care is delivered to a high standard, most importantly, I feel my relative is safe and I feel supported with my family. The care is outstanding, incorporating good communication and dignity and always
with a smile. There is a wonderful feeling when you visit as the environment is friendly and happy.

Reply from Marketing, Marketing at Sonning Gardens Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Sonning.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Sonning Team


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Current Review Score: 9.6 (9.601)

Overview of Review Score

The Review Score of 9.6 (9.601) out of 10 for Sonning Gardens Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.601 for Sonning Gardens Care Home - Avery Collection is calculated as follows: ( (282 Excellents x 5) + (118 Goods x 4) + (21 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 424 Ratings = 4.601

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sonning Gardens Care Home - Avery Collection is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 103 registered maximum number of service users is 20.6, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jun 2018

Overall
Outstanding

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

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Awards / Recognitions (11)

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Meet the Team (6)

Susan

Susan Johnstone

Job Title: Home Manager

Joined: 2018

I have worked in Sonning Gardens since 2018, first as Deputy Manager and now as Home Manager. Previously I worked in the NHS as a District Nurse, Community Nurse Practice Educator, Independent Nurse Prescriber and Community Nurse Manager. I have a number of nursing qualifications and an MA in Health and Nursing Care.


My passion has always been caring for people in their own homes and supporting my team to be the best they are in their chosen careers. Working at Sonning Gardens is the perfect environment for me as our residents and staff are all in one beautiful home, set on lovely grounds. I especially love Christmas at Sonning as our home is magical with all the pretty decorations and lights.


When not at work I enjoy tending my flowers and vegetables, visiting National Trust properties and taking trips to the coast when possible. When I get a quiet evening in I enjoy a good murder mystery with a glass of wine.


Mwila

Mwila Muma

Job Title: Deputy Manager

Joined: 2022

I am delighted to be part of the team at Sonning Gardens. Working as a Deputy Manager, I have the privilege to support the team and the Home Manager with my clinical knowledge and experience.


I started my career 16 years ago as a qualified nurse. My career started in acute hospital settings where I worked for 8 years before I moved to the UK and worked in the care home sector. I have worked in various capacities including RGN, Unit Manager, Senior Nurse and now Deputy Manager. I joined the team at Sonning Gardens just over a year ago as an RGN and moved up to Deputy manager after 6 months.


Caring for the elderly and the vulnerable is a part of my culture and becoming a nurse just made that a lot more profound. I believe people deserve to live their lives to the fullest despite their circumstances and this is what I see happening every day at Sonning Gardens. I am proud to be part of it all.


In my free time, I like to take long walks, travel and be with my family.


Sarah

Sarah Townsend

Job Title: Client Liaison Manager

Joined: 2022

I joined Sonning in August 2022 having managed a private health club for 8 years.


I have always enjoyed working with senior populations and was closely involved in organising memberships, and activities and applying for funding for exercise programmes for the over 65's in my last job, so the move into care seemed entirely natural.


The team at Sonning are supportive of each other and takes pride in ensuring that our residents can have enjoyable and fulfilled lives in our home.


I find it immensely rewarding to work with families to work out the best care solutions for their loved ones.
In my spare time, I enjoy walking my cocker spaniel, Dudley, gardening and travelling in our campervan.


Megan

Megan Godin

Job Title: Dementia Care Manager

Joined: 2021

I started in the care industry 8 years ago after finishing university and jo9ined Sonning in 2021 as the Dementia Care Manager.
I have always enjoyed helping people and have a real passion for dementia care and making a difference in our residents daily lives.
As the manager of Woodlands, I support my team to provide excellent, person-centred care to all our residents, providing meaningful engagement during the day.
Another passion of mine is animals and I have two mini dachshunds who enjoy coming to work with me. The residents enjoy stroking them and watching Poppy and Peach playing balloon tennis!


Ian

Ian Duldulao

Job Title: Residential Care Manager

Joined: 2016

My full name is Cesar Ian Duldulao, but everyone calls me Ian.


I originally joined the home in 2016 as a Senior Carer in reminiscence. I then worked my way up to Dementia Care Manager and subsequently transferred to Residential Care Manager in March 2023.


My background is in nursing, and I have worked for the last 16 years in social care. I relish providing care for people in a dignified and respectful way when they need it most. I am privileged to work with and be part of such an amazing team, who brings so much joy and happiness to the residents we care for. My passion and goal in life are to care for others and support them to live well with their Dementia.


In my spare time, I enjoy cooking, cycling and spending time with my family.


Georgina

Georgina Williams

Job Title: Well-being and Activities Co-ordinator

I manage the wide range of clubs, hobbies, entertainers, live music, outings, guest speakers and exercise classes we have on offer at Sonning. With input from the residents, my team also holds regular family events and social evenings. Having such a variety allows the residents to pick and choose what they wish to be involved in.