Warren Lodge

Warren Lane, Finchampstead, Wokingham RG40 4HR
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10 129 Reviews
  • Warren Lodge, Wokingham
Welcome to Warren Lodge Care Centre in Wokingham, Berkshire. Set amid the stunning Royal Berkshire countryside, the recently renovated home offers 24-hour care for those over the age of 65, and the team particularly cater for those living with Dementia. The home is blessed with a long-serving team that provides high-quality, person-centred care within a homely environment. They offer long-term, palliative, respite and post-operative care.

Warren Lodge comprises 51 bedrooms which are all equipped with an en-suite. The bedrooms, which boast views of the Berkshire countryside, provide a tranquil area to rest and relax. Residents are encouraged to furnish their new surroundings with familiar pieces of furniture and personal possessions to make them feel truly at home. The bright and attractive communal day rooms offer residents the opportunity to catch up with friends over a pot of tea, enjoy one of the guest entertainers or simply recline in front of their favourite films.

At Warren Lodge, residents are encouraged to take part in a range of engaging activities based on their lifestyle needs and preferences. Many of these activities take place within the home environment and include garden parties, barbecues, arts/crafts and quiz nights. The team empower individuals to enjoy those everyday routines they cherish, whether that’s having a salon blow-dry and manicure or keeping up to date with their favourite football team. All are encouraged and available.

The professional catering team deliver appealing and nutritionally balanced meals. Their professional food suppliers specialise in delivering high-quality food designed specifically for the healthcare sector.

Care Provided by Warren Lodge

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Goce Kostadinovski (Centre Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (23)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Warren Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,195
    • Self-Funded Residential Dementia Care from £1,195
    • RESPITE Self-Funded Residential Care from £1,195
    • RESPITE Self-Funded Residential Dementia Care from £1,195
  • (these prices are only a guideline, please contact Warren Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 129, showing 41-60
10

Warren Lodge has a Review Score of 10 (9.957) out of 10, based on 53 reviews in the last 2 years. Over all time Warren Lodge has 129 reviews.

Overall Experience

  • 117
  • 12
  • 0
  • 0
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

We are so lucky to have found Warren Lodge. It has a very warm and friendly atmosphere and we feel confident in the care that is provided. The staff put a lot of effort into doing activities with the residents and having fun with them each week. We can tell my Mother in Law is well looked after and
is happy there and wouldn’t hesitate to recommend Warren Lodge to anyone looking for a care home for their loved one.

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Overall Experience  Overall Experience 5.0 out of 5

Warren Lodge is in my opinion, the best care home in the area. I looked at 40, it was really important to find Dad, a dementia sufferer, ground floor accommodation where he could walk outside in the garden.
The most important is the manager, who is professional, caring, compassionate and a great team
leader.
His team is very special, well trained, stable, sympathetic to their individual residents' needs, flexible, thoughtful and full of empathy to their residents, but also, to the families involved in this journey.
At 90, sadly my dad passed away recently. The care that they gave Dad and our family during this time was exemplary, so gentle, thoughtful and caring.
I can highly recommend Warren Lodge, it is always kept very clean, my dad was extremely well looked after there, the wonderful chef cooks excellent, home-prepared and nourishing food.
Dad was treated by everyone as a member of this family, it has been an honour and a pleasure to be part of the extended Warren Lodge family.

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Overall Experience  Overall Experience 5.0 out of 5

Care, compassion, patience, kindness but most of all with dignity and respect, these are some of the words I would use to describe how all the staff care for the residents at Warren Lodge.
As a daughter of a resident who lives half way around the world from the home the level they go to in keeping
me connected to my mother, who is in the late stages of dementia, has been second to none.
I Facetime weekly sometimes successful on first attempt, sometimes it takes 3 tries as she often knocks the screen over, turns it off or sadly isn't in the right "mood" but they patiently reconnect us or we try another day.


Mum always looks clean, well dressed and well looked after whether it's over the line or on the couple of times I have been back to visit. When I have been back there is a real warmth to the Home and nothing ever seems too much. I couldn't ask for anything more so thank you all for all you do.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Warren Lodge since February 2021 and I can honestly say his care has been so much better than my expectations.
The staff are caring always kind and very patient, even when he has not been easy to manage.
My husband is always cleanly shaven, and washed, hair brushed with clean
clothes on daily. I visit on different days and the staff don’t always know when I am visiting, so this is not just for my benefit. The dignity the carers show is exceptional.
Another really important aspect of good care is that I have never turned up to find my husband sat in soiled clothes or wet.
In fact, I have never walked into the care home and smelled the unpleasant odour of residents who are sat in soiled clothing.
Finally, my husband is very much in the last stage of dementia and the care and patience taken in feeding him with liquid food is outstanding- if it takes an hour -it takes an hour there is no rushing they are courageous and wait until he is ready to drink.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Warren Lodge for over a year now. Although she managed in her own flat for many years, after the Covid pandemic it became apparent that she needed more support. Initially, it did take Mum a few weeks to settle in, but the manager and staff made her feel welcome and were very patient
and supportive. Having some familiar furniture, photos and paintings in her room helped. If I phone Warren Lodge the staff always know about Mum and can help with my questions. Mum enjoys the various activities and sometimes remembers them when chatting with me. Mum had a lovely birthday party in the garden with members of her family. The staff had decorated an area for her and the chef made a lovely cake. I was very touched that a member of staff came in on her day off to check that everything went well. I think that this shows that the staff do really care about their residents. The environment and grounds of Warren Lodge seem almost timeless and provide a sense of peace.

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Overall Experience  Overall Experience 5.0 out of 5

Warren Lodge is a fabulous care home. I looked at five local homes and this one stood out way in front of the others straight away. The friendliness of the manager and all the staff is particularly good. The setting is lovely. There are daily activities and special events for families to join in. Most
importantly I know that my father is being well looked after and is very happy there. I could not recommend it enough.

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Overall Experience  Overall Experience 5.0 out of 5

This home is excellent. All the management and staff are so well trained and visitors are made to feel so welcome.
My brother was in the home for two and a half years until his recent death, when he was nursed with such care. Many staff went beyond expectation in their dedication to the resident. It
was such a positive experience.

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Overall Experience  Overall Experience 5.0 out of 5

Warren Lodge Care Home is a lovely place. The staff are really friendly and welcoming always ready with the offer of a cup of tea or coffee. The home although not the most modern I have seen makes up for that with the cheerful atmosphere, the carers and residents are often seen having a dance and
a singalong. My brother came to the home for respite suffering from dementia and a fall and was cared for with compassion and dignity until he sadly passed away.

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Overall Experience  Overall Experience 5.0 out of 5

My Mother was a resident of Warren Lodge for only 5 months before her sudden and unexpected passing. We were faced with the difficult decision of placing her into care due to signs of the onset of dementia. I viewed many local care homes and Warren Lodge easily stood head and shoulders above the others.
'Mum' found it quite difficult to adapt to her new surroundings at first but, through the love, care and compassionate support shown by the Manager and his wonderful team, she quickly became settled and happy in the home with her new found friends. It was very reassuring to us that Mum was being looked after so well and it was clear that we had made a good decision in Warren Lodge. Throughout, we were always made to feel so genuinely welcome and nothing was ever too much trouble. If you are facing a difficult decision to place a loved one in care then look no further than Warren Lodge. The Manager, his lovely staff and the home are outstanding. I cannot recommend them highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident for almost 2 years and throughout that time the manager and his team have been fantastic. They managed through the difficult initial period of my Mother settling in and soon after that, they had to deal with Covid and all that it entailed. IPads were made available for
calls so we maintained a connection with my Mother. I viewed a number of alternatives to Warren Lodge when I was looking for a care home for my Mother but I was struck by the genuine caring attitude of the manager for those in his care and that is mirrored in all his staff. My Mother prefers to stay in her room but that doesn't mean she is ignored equally she is not smothered and is treated with respect. I am always made to feel welcome when I visit and as I talk with my Mother it is clear to me that she is very happy and is relaxed in the home.
If you are looking for a care home for yourself or a relative then visit Warren Lodge, you will struggle to find somewhere better.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this care home and all the staff enough; it is exceptional. We had tried Dad, who has dementia, in another care home last year, but it didn't go well, so he has had a live-in carer since then, but now this was no longer an option. As soon as my sister and I were greeted at the door and
met the wonderful manager, we knew it was the right place for Dad. I visited the home four or five times with Dad to meet the staff, have lunch and join in the activities so he would be prepared when a room became available. When it did, it was difficult to drop Dad off and walk away, but the staff have been there for me as much as Dad with hugs, daily updates, photos and reassurance that all would be well despite a very difficult start as Dad is not an easy resident. The guilt is immense, but with every passing day and Dad's increasing happiness, the relief slowly comes. Warren Lodge is amazing. I cannot recommend this care home enough. Thank you to the manager and team!

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Warren Lodge for 18 months now and I am so relieved that we chose the Care Centre as she has been looked after 24/7 in the most caring way possible. All the team are friendly and very professional. Mum's welfare is the most important thing to them and us as a family so we can all relax
in the knowledge that she is being well looked after and her medication needs are dealt with efficiently. Every member of staff welcomes you and always has enough time to chat or discuss anything going on with Mum and they are never impatient. The residents are encouraged in activities and socialising but also given their own space when they want or need it. I never wanted Mum to have to leave her own home but when the decision had to be made we were reassured by the whole setup at Warren Lodge.

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Overall Experience  Overall Experience 5.0 out of 5

Out of the 3 homes we selected Mum chose Warren Lodge. The combination of age, dementia and Covid meant she was lonely and without any stimulation was getting more and more confused on her own. She moved in and we knew she was safe, but I felt so guilty. As window visits started it was so hard to see
a stranger comforting Mum, holding her hand and gently explaining things to her, it was an emotional rollercoaster. It all changed as we came out of lockdown and we were finally allowed into Warren Lodge, meeting the wonderful team that is the Warren Lodge Family who not only care for the residents but for the wider family as well. When Mum recently died at the age of 92, I was humbled by the outpouring of genuine emotion and love from the team as they said their goodbyes and opened up telling us lovely stories of times they had with Mum as they cared for her. I would not hesitate to recommend Warren Lodge and the wonderful team that makes it such a special home for those that live there.

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Overall Experience  Overall Experience 5.0 out of 5

I selected three care homes when Mum was in the early stages of dementia and took her to visit them. The first two were super-modern which was very impressive. But sitting comfortably on the sofa with cups of tea and goodies, chatting and laughing with the manager, made Warren Lodge the obvious choice.
We felt at home within minutes and thoughts of the other places vanished. Residents and members of the care team came past occasionally. They would stop briefly to say hi and introduce themselves. We felt like we'd been invited to a very jolly family gathering at a lovely country house. That was over two years ago and we still feel the same way each time we're welcomed through the doors of Warren Lodge.
She chose this home without hesitation. We are so glad because it's not just Mum that is being cared for with such great affection and consideration. This fabulous team of good people has guided and nurtured all my family so kindly, throughout this hard and distressing time in our lives.

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Overall Experience  Overall Experience 5.0 out of 5

My father moved into Warren Lodge in August 2020, the year Covid started spreading in the UK. Throughout the staff have done an exceptional job making my father as comfortable as possible while also providing his family with as much access as possible. At all times, the staff have been professional
but also kind and caring, to both my father and my family, despite my father's reluctance to stay at the home initially. He is now settled and happy living in the home, with frequent visits out to local tea shops, which helps jog memories, despite the rapid deterioration in his memory. Not sure what else anyone could have done to help with a very difficult time for both my father and the wider family.

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Overall Experience  Overall Experience 5.0 out of 5

My mom is in the care home for two years, and we are extremely happy with the care she is receiving. The manager is exceptional, and all the staff he is leading are polite, professional, helpful and approachable. An additional complication with my mom is that she doesn't speak any English, and communication
was always a problem. In Warren Lodge, however, there are enough staff who speak Russian, and they are always happy to speak to my Mom. Thank you very much!

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Overall Experience  Overall Experience 4.0 out of 5

Well-run care home. My wife has settled in well and is looked after by the very professional staff.

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Overall Experience  Overall Experience 4.0 out of 5

This stay was for rehabilitation after a hip operation and fulfilled all our expectations. Everyone was very kind and caring.

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Overall Experience  Overall Experience 5.0 out of 5

Since my husband was taken into care at Warren Lodge, I have been satisfied he is well cared for and safe. The staff are always cheerful and happy to ask if I need a drink on arrival to visit. They all know me by name. The management gives me time to talk and are and have been very helpful to me.

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Overall Experience  Overall Experience 5.0 out of 5

After breaking my arm after a fall and suffering from acute pain and helplessness, I have spent three weeks of continuous sympathetic care at Warren Lodge. The kindness and supportiveness of the staff are exceptional and the warm family atmosphere health affirming. I enjoyed the elegance of the building
and the beautiful garden and the hanging baskets of petunias growing outside the windows and eating and chatting with other residents and service users.

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Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for Warren Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 53 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Warren Lodge is calculated as follows: ( (598 Excellents x 5) + (27 Goods x 4) ) ÷ 625 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Warren Lodge is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 53 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Jul 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Goce

Goce Kostadinovski

Job Title: Home Manager

I am extremely passionate about delivering exceptional person-centred care to our residents and ensuring the highest standards of care are met. My background has been in healthcare, and the most rewarding aspect has been to lead by example in providing excellent service with quality dignity and choice. I am proud to be the Home Manager and thoroughly enjoy working with our residents, their families and the entire care team at Warren Lodge Care Centre.