Warren Lodge

Warren Lane, Finchampstead, Wokingham RG40 4HR
Submit a Review
10 129 Reviews
  • Warren Lodge, Wokingham
Welcome to Warren Lodge Care Centre in Wokingham, Berkshire. Set amid the stunning Royal Berkshire countryside, the recently renovated home offers 24-hour care for those over the age of 65, and the team particularly cater for those living with Dementia. The home is blessed with a long-serving team that provides high-quality, person-centred care within a homely environment. They offer long-term, palliative, respite and post-operative care.

Warren Lodge comprises 51 bedrooms which are all equipped with an en-suite. The bedrooms, which boast views of the Berkshire countryside, provide a tranquil area to rest and relax. Residents are encouraged to furnish their new surroundings with familiar pieces of furniture and personal possessions to make them feel truly at home. The bright and attractive communal day rooms offer residents the opportunity to catch up with friends over a pot of tea, enjoy one of the guest entertainers or simply recline in front of their favourite films.

At Warren Lodge, residents are encouraged to take part in a range of engaging activities based on their lifestyle needs and preferences. Many of these activities take place within the home environment and include garden parties, barbecues, arts/crafts and quiz nights. The team empower individuals to enjoy those everyday routines they cherish, whether that’s having a salon blow-dry and manicure or keeping up to date with their favourite football team. All are encouraged and available.

The professional catering team deliver appealing and nutritionally balanced meals. Their professional food suppliers specialise in delivering high-quality food designed specifically for the healthcare sector.

Show Warren Lodge on the Map

Care Provided by Warren Lodge

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Goce Kostadinovski (Centre Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (23)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Warren Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,195
    • Self-Funded Residential Dementia Care from £1,195
    • RESPITE Self-Funded Residential Care from £1,195
    • RESPITE Self-Funded Residential Dementia Care from £1,195
  • (these prices are only a guideline, please contact Warren Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Warren Lodge Reviews (129)

Total of 129, showing 81-100
10

Warren Lodge has a Review Score of 10 (9.957) out of 10, based on 53 reviews in the last 2 years. Over all time Warren Lodge has 129 reviews.

Overall Experience

  • 117
  • 12
  • 0
  • 0
  • 0

Date Published

129
15
34
53
76

Review from Barry B (Husband of Resident) published on 5 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife took up residency at Warren Lodge only 2 weeks ago so has been under quarantine restrictions for this time. The care home seems very nice and friendly. The staff do a very difficult job especially under COVID problems and they do it very well. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda B (Wife of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has had a year in Warren Lodge and his condition was extremely challenging. He needed 24-hour watching due to never keeping still so was prone to falls. He had already been to hospital before he went into Warren Lodge with a hip fracture. I cannot praise the staff enough. He died a few days
ago and they made him so comfortable and treated him with so much kindness and respect, I cannot thank them enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Simon M (Son of Resident) published on 14 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Warren Lodge for well over a year now. From the very beginning, she has been very happy there and is always telling me how well looked after she is. Having to place a loved one into a care home is never an easy or straightforward decision, and a lot of time and consideration
is needed when selecting the one that most meets their needs. My sister and I did a lot of research and took a lot of information into consideration before deciding what would suit mum best. Ultimately we decided on Warren Lodge and I have to say that at no point have we regretted the decision to put her in their care. Mum's needs and requirements are always well met or exceeded and we have had very good support throughout especially given the ongoing situation with COVID. At no point in the past year have I had to worry about whether mum was being looked after. All my calls are greeted with a happy voice telling me how happy and well looked after she is.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Prem B (Resident) published on 4 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say that after living at Warren Lodge for a few months now, I am happy to say that I am making the decision to stay permanently. My reasons are that the staff are very nice and look after me very well. They are friendly, happy and they make me happy and smile every day. Before coming
to Warren Lodge, I lived at my own home for many years, and I don't think I ever wanted to leave my home. However, when the time came for me to need more help and support, I am glad I came to Warren Lodge. I have everything here now, and this is my home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise C (Daughter of Resident) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Warren Lodge is bright and airy and the gardens are lovely to look out upon and walk around at any time of the year but especially in the warmer months when they come into their own. Mum has been a resident since December 2017 and all the team know her well. Her advanced dementia means active communication
is very difficult, however, the carers understand her needs and always treat her with love, dignity and a great deal of patience. This has always been a great comfort to her family but particularly in the past year, when we have been unable to see her as often as we would hope. As a visitor, I have always found staff and residents alike to be friendly and welcoming and wouldn’t hesitate to recommend Warren Lodge to anybody seeking care provision.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joy W (Goddaughter of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had to make the very difficult decision to move my beloved Godmother from her long-time home in Essex in 2016 as her dementia had worsened and she needed full-time care. How lucky we were to find Warren Lodge. Not only was it very local, meaning I could visit often, but it gave her a new lease of
life where she enjoyed the socialising, the company of other residents, trips out, activities and entertainment. She settled in very quickly and had made a new best friend within a few weeks. She loved having her hair done, her nails painted and generally being pampered. She regained her appetite and enjoyed the excellent meals prepared by the catering team and I was welcome to join her for meals. I cannot praise the Manager and his team highly enough for their wonderful care of my Godmother throughout the five years when Warren Lodge was her home. She was always treated with love, kindness, dignity, and respect. Nothing was ever too much trouble. Highly recommended.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Edith M (Resident) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely satisfied with the care that is provided and with the food; we feel that we are in a five-star hotel. I want to say a big thank you to the care staff and the management. I will recommend this care home to everybody.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Samuel L (Husband of Resident) published on 26 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In late June 2020, I had to make the most difficult of decisions as I had reached the time when I could no longer cope with care for my wife as she suffered with Vascular Dementia. Having visited a number of care homes, I instinctively knew that Warren Lodge was right for her needs. I soon realised
that I had made the right decision. Yes, the initial period of isolation due to the pandemic was difficult for us both, but I soon observed that she was quite comfortable in the presence of staff members always smiling with them and that told me she was more than comfortable and that she was content. I also saw that she was kept clean and always dressed in her matching outfits, no mean feat in the circumstances. In the four months, she was at Warren Lodge, I found the staff to be caring, patient and very professional. I put this down to the leadership of the manager. My wife had been a care manager, and she received the care she herself strove for others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan S (Widow Widower) published on 22 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Warren Lodge when he was weak and disabled, in what turned out to be his last fortnight of living with dementia. I had previous knowledge of the home and knew it to be a very caring, professional environment. All the staff cared for him so well at this very difficult time
and I saw how hard they all worked to keep residents happy. They really cared about him and he settled in immediately; feeling safe and reassured and I was welcomed too. Now one of my next-door neighbour has gone to live there, her children found it themselves after looking around local homes. If I need care in the future I would be happy to go there myself.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Laura M (Daughter-in-law of Resident) published on 22 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my sister-in-law and I viewed Warren Lodge, we came away feeling it had a warm and caring feel. The Manager took time with us and answered all of our questions. My mother-in-law has been a resident now for 4 months and the provisions and care they have put in place and provide is 10/10. Nothing
is ever too much trouble and even through these uncertain times with COVID, all staff greet you with a smile and a warm welcome. If like us, you are worried about where to start looking for a care home for your loved one, I would highly recommend Warren Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Georgina J (Daughter of Resident) published on 8 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since Dad moved into Warren Lodge over a year ago now, the care team have done a fantastic job at settling Dad in and making him feel right at home. The care team at Warren lodge are extremely welcoming and friendly and nothing is ever too much trouble. Fantastic.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jo C (Niece of Resident) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the Care Manager extremely helpful, friendly and they spent a lot of time with us prior to my aunt and uncle moving into the home. Nothing was too much trouble and our minds were put at ease immediately. We were shown around safely and the house and grounds are beautiful. Over the last 2 months,
we have found the staff and manager so friendly, welcoming and they keep us fully informed about everything. We have seen great improvements with both my aunt and uncle and the transition from moving them was easier and less stressful than we ever imagined due to the helpfulness of the manager and all the staff. Thank you for making us feel so connected with our family, even during the pandemic. I also like the social media aspect and can see what different activities the residents are doing each week. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael M (Brother-in-law of Resident) published on 26 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After spending an hour talking to the care manager in a pre-admission chat...I knew that Warren Lodge was the place for us. His professionalism and obvious dedication made our minds up before we were shown round a lovely room where my sister-in-law and husband would call home. In just a matter of weeks,
the improvement shown by them both were beyond expectation. The staff are so friendly, and nothing is too much trouble..always going the extra mile. Highly recommended.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Roy R (Son of Resident) published on 30 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and the rest of the family of my mother feel very fortunate to have been able to secure a placement at Warren House for her. The love and care I saw shown towards her was all I could have wished for during the last months of her life. Particularly as it was the time of the pandemic and we are
very grateful to the team for the way she was looked after during these difficult times. I would have no hesitation in recommending Warren Lodge care home to anyone in a similar situation.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter V (Husband of Resident) published on 28 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Warren Lodge is the most welcoming home. The staff and management have been so helpful during these trying times of Covid19, looking after my wife and keeping her smiling, looking very well and entertained. Visiting in the lovely garden during the summer Warren Lodge supplying PPE. This has been a wonderful
decision for me and my family to move here since the last home closed down last year nothing is to much trouble for the staff, so relaxing. The manager has always had time to discuss any matters with you. Thanks very much to all the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Val G (Friend of Resident) published on 23 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful experience my visit was to see two of our members and friends from The Daffodil Club (for those living with dementia and their carers). With the Covid restrictions being extremely tight for care homes I hadn't expected my visit to be so relaxed and enjoyable, wearing a mask and keeping
the social distancing creates a barrier but for those living with dementia the barrier is extreme. However, the manager greeted me warmly and took me to my friends who were in a lovely bright garden area chatting with a carer. We were served refreshments and then spent a lovely time reminiscing. During my two visits, I saw residents planting autumn bedding with carers as well as other indoor activities going on through the windows. On my second visit to celebrate my friend's birthday I was amazed to see balloons around the gazebo where we were to sit and staff and residents joined us to sing happy birthday! Thank you to the manager and carers for giving us such a wonderful time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Frank S (Husband of Resident) published on 15 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is my pleasure to review my wife’s in-house experience in Warren Lodge, Wokingham.
The Management Team under the Centre Manager are excellent and his staff benefit greatly from a continuous improvement daily programme which is also of great benefit to the residents.
The Care Team at Warren Lodge
go to great lengths to make their patients feel genuinely loved and this is often reciprocated, certainly in my wife’s case. She loves the food and she being a performer enjoys the freedom given by the nurses to express herself in song. Security is of a high standard without imposing too many restrictions.
I give Warren Lodge five stars.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tina B (Daughter of Resident) published on 22 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The initial decision for Mum to move to care home, as her dementia was progressing rapidly, was incredibly hard. When we were advised that her care home was closing within only 9 months of her moving there, we went through another traumatic time, as a family. We finally found Warren Lodge, having visited
many care homes in the area. We felt that it was the only one that seemed more like a home, friendly and warm, clean but not too clinical, with a lovely garden. On the move day the staff immediately welcomed Mum, making a big fuss of her, whilst also ensuring Dad and I were looked after. She settled incredibly quickly and seemed very comfortable with the staff. The team are very kind and supportive and try to involve Mum in the activities, she prefers to watch but enjoys the liveliness. When we visit, Mum is nearly always smiling and happy, which is very reassuring. It has been great to be able to visit Mum in the garden during the COVID situation.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela K (Friend of Resident) published on 21 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I were neighbours of a resident who has recently died at Warren Lodge. We became friends and met her every day after her husband died and with other neighbours ensured she was safe and well. When she was unable to cope we chose Warren Lodge for it's country house feel and welcome. Our
friend was a resident for 6 years and was extremely happy. Staff were kind, caring and professional. At first, she read and read and said she had never been happier "It's like a hotel. I have all my washing done, my food prepared, and have time to read"
Everything about the care at Warren Lodge was excellent. Staff laughed with her, celebrated birthdays and Christmases and made her very happy.
Our friend's room overlooked a field and she watched rabbits, deer, buzzards and foxes. It was perfect for her as she had lived all her life in a cottage in the country.
We felt secure in the knowledge that the staff had her best interests at heart. They were wonderful during her last months.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Celia A (Friend of Resident) published on 16 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend was a resident of Warren Lodge for six years and the staff were always extremely friendly and kind. Whenever we visited staff were often popping in to deliver water or tea etc. Our friend was very happy living in the home and enjoyed chatting with the staff who cared for her very well.
She was keen to stay in her room and they respected her wishes although we all often encouraged her to join in with all the lovely activities on offer! The staff took time to be with her and help her which was much appreciated. We thank everyone for looking after our friend so well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for Warren Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 53 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Warren Lodge is calculated as follows: ( (598 Excellents x 5) + (27 Goods x 4) ) ÷ 625 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Warren Lodge is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 53 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Goce

Goce Kostadinovski

Job Title: Home Manager

I am extremely passionate about delivering exceptional person-centred care to our residents and ensuring the highest standards of care are met. My background has been in healthcare, and the most rewarding aspect has been to lead by example in providing excellent service with quality dignity and choice. I am proud to be the Home Manager and thoroughly enjoy working with our residents, their families and the entire care team at Warren Lodge Care Centre.