Warren Lodge

Warren Lane, Finchampstead, Wokingham RG40 4HR
Submit a Review
10 129 Reviews
  • Warren Lodge, Wokingham
Welcome to Warren Lodge Care Centre in Wokingham, Berkshire. Set amid the stunning Royal Berkshire countryside, the recently renovated home offers 24-hour care for those over the age of 65, and the team particularly cater for those living with Dementia. The home is blessed with a long-serving team that provides high-quality, person-centred care within a homely environment. They offer long-term, palliative, respite and post-operative care.

Warren Lodge comprises 51 bedrooms which are all equipped with an en-suite. The bedrooms, which boast views of the Berkshire countryside, provide a tranquil area to rest and relax. Residents are encouraged to furnish their new surroundings with familiar pieces of furniture and personal possessions to make them feel truly at home. The bright and attractive communal day rooms offer residents the opportunity to catch up with friends over a pot of tea, enjoy one of the guest entertainers or simply recline in front of their favourite films.

At Warren Lodge, residents are encouraged to take part in a range of engaging activities based on their lifestyle needs and preferences. Many of these activities take place within the home environment and include garden parties, barbecues, arts/crafts and quiz nights. The team empower individuals to enjoy those everyday routines they cherish, whether that’s having a salon blow-dry and manicure or keeping up to date with their favourite football team. All are encouraged and available.

The professional catering team deliver appealing and nutritionally balanced meals. Their professional food suppliers specialise in delivering high-quality food designed specifically for the healthcare sector.

Show Warren Lodge on the Map

Care Provided by Warren Lodge

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Goce Kostadinovski (Centre Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (23)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Warren Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,195
    • Self-Funded Residential Dementia Care from £1,195
    • RESPITE Self-Funded Residential Care from £1,195
    • RESPITE Self-Funded Residential Dementia Care from £1,195
  • (these prices are only a guideline, please contact Warren Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Warren Lodge Reviews (129)

Total of 129, showing 101-120
10

Warren Lodge has a Review Score of 10 (9.957) out of 10, based on 53 reviews in the last 2 years. Over all time Warren Lodge has 129 reviews.

Overall Experience

  • 117
  • 12
  • 0
  • 0
  • 0

Date Published

129
15
34
53
76

Review from Pam M (Daughter of Resident) published on 15 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This year has been especially challenging recognising that my mum needed to move into a fully supported setting in the midst of COVID lockdown. Thankfully my dad had previously viewed the setting so when the time came to make the difficult decision to ask for a place, the team at Warren Lodge made the
transition as easy as possible for both my mum and dad who was left at home. From the moment the team came out to see us at my parents' home, they exuded a warmth and that has continued throughout my mum's stay from the whole team. Everyone is always very welcoming and the regular visits have either taken place on the lovely large patio in the extensive gardens or inside when the weather has been less kind making use of one of the bedrooms with a conservatory attached to maintain social distancing. All the necessary procedures are in place in this regard and if you forget, they have PPE readily available for visitors. We cannot ask for more and would not hesitate in recommending.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jayne M (Daughter of Resident) published on 15 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with everything about Warren Lodge. The outstanding level of care that they gave to my mum, was so reassuring, and the staff so kind, welcoming and professional.
Mum was very happy there, and she was able to keep her dignity and comfort until the very end. If I could choose any
care home in the world, it would be Warren lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janine A (Daughter of Resident) published on 1 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother has been in residence at Warren Lodge for over 3 years. She has gone through many ups and downs whilst there.
I feel that she is well looked after by the staff and management. She doesn't like the food but I think it is because of her age { 89 } and her Parkinson's disease as whenever I have
sat with her during luncheon I can see that the food is well balanced, small enough for her to manage and looks very tasty. I think that the food is freshly made and served on time.
I am content with Mother's care at Warren Lodge.
The staff are always welcoming and happy to see me and will listen if I have any queries.
Overall I feel that all is well with her residing there and she is living in a clean and happy environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Shirley R (Wife of Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel I must recommend Warren Lodge. My husband has recently passed away there. He was so loved and cared for by all the staff. It was lovely to see and made our last moments together more bearable. He always enjoyed the activities and I am so grateful to you all. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ruth S (Daughter of Resident) published on 20 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For over four years my mother had lived with us after the loss of my father. Sadly after a number of falls, Mum's mobility had become severely restricted and she had also been given a diagnosis of dementia. I was unable to care for her safely at home. The decision was made with Mum and the rest of our
family to find a care home for her.
She was admitted to Warren Lodge Care Home in February.
Mum settled well but had trouble sleeping and was very unsettled at night. The staff were great and spoke to me regularly about this and followed routines that we had at home. I can not thank the staff enough for their care and dedication in looking after my mum. She constantly tells me how happy she is and how lovely the staff are to her.
Throughout the current lockdown, I have been kept informed on how she is doing and am able to FaceTime regularly.
A safe system has been put in place so we can now visit her.
I cannot recommend Warren Lodge more highly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tina (Daughter of Resident) published on 9 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my father moved into Warren Lodge, we as a family felt that he was in safe hands. Nothing was too much for the staff and carers, and they always made us feel welcome when we visited. His room was lovely and comfortable and although my father suffered from dementia we are sure he felt
happy and secure in his new surroundings.
Sadly my father passed away in May this year and although we were unable to visit him due to the restrictions in place, we can say without hesitation, that he was extremely well cared for, the staff could not have been kinder and his main carer insisted on staying with him through the night. We cannot thank all the staff enough and I am sure if he was here today he would want to do the same.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen L (Daughter of Resident) published on 9 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to give a huge thank you to all the staff of Warren Lodge for the wonderful care they gave my dad who sadly passed away in May. The dedication and care shown by all was exemplary. My family and I are so very grateful that my dad was able to live out his days in such a caring and understanding
environment. Due to COVID-19 restrictions, we were unable to see my Dad in his last days but the team were brilliant and we were kept informed at all times. My family and I will always be thankful to you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John G (Son of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As restrictions are being lifted it was wonderful to see my mother and the other residents at Warren Lodge, yes I had to put on full PPE and carry out stringent rules but it was comforting to know how serious they take halting the spread of the virus.
During my visits the residents have been outside
enjoying the fine weather, again plenty of shade and drinks to keep them safe, I was again pleased to see how happy they were, chatting and happy which must have been difficult with the isolation of not having visitors, but I know the staff and management have looked after them very well given the circumstances.
My mother has been there nearly 5 years and I can honestly say she has been very happy and content, this has also made our life easier as when we go away on holiday I know my mother is well looked after, and if there are any issues I am quickly notified via a telephone call.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E S (Daughter of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Warren Lodge for around 2 years now. I moved her there from another care home where I had not been happy with the poor standard of care she received. I have no such worries at Warren Lodge. My mum is very well cared for by the kind and dedicated staff, who always have
a smile and who get to know you by name. During the recent Coronavirus pandemic, the home put 110% effort into making sure the home and its residents stayed safe. If you want expensive wallpaper, cinemas and deep pile carpets, it is not for you, but if you want a homely, friendly, welcoming place that is well-run, I highly recommend Warren Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barry A (Son of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since January 2018 and pre-coronavirus I visited her 2 or 3 times a week, so I have strong first-hand knowledge of the home and the staff. Since March 2020, my 'visits' have been made via FaceTime; something that the home has organised very well.
Warren Lodge is a very
caring and safe environment, with an excellent ambience. The manager and his staff do a wonderful job of caring for the residents; they are also very welcoming to visitors. The home is always clean and well presented. The bedrooms, with en suite facilities, are a good size and the large, bright, lounges and conservatories provide ample space for the wide range of activities that are scheduled on most days. The food is good quality and plentiful, with drinks, biscuits and other snacks provided on a regular basis. Extensive gardens provide residents and visitors with an opportunity to go outside in good weather.
Warren Lodge is now Mum's home and the staff are like an extended family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen T (Daughter of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who suffered from small vascular dementia died just over a week ago after several years of the debilitating disease. The care she was given, especially in the last year has been exceptionally good. The staff and her key worker understood her personality, character and dealt well with understanding
her needs. My mother was very close to them and enjoyed their company. I live in North Devon and it was not always possible to visit Mum as much as I would have liked to but during the last few weeks of her life, I was kept up to date with everything that was going on with her decline. The manager phoned me several times to relay her condition and gave me every faith that they were doing the best to keep Mum comfortable and calm. I am very grateful to them and the care they gave her. The home has a welcoming atmosphere and is clean, calm and efficient. I think everyone did the best they could to make my mum’s life the best it could be. Thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stuart (Son of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my brothers and I realised that the time had come to move Mum into a care home due to her dementia, we reviewed over 25 different providers. We gathered information on fees, CQC rating, location (convenience for family), number of rooms (not too many not too few), dementia care registration and
speciality, ability to manage end of life care and read reviews on Carehome.co.uk. Some were like five-star hotels but who wants to live in a hotel, Mum needed a home. As the family, we felt totally supported by the Warren Lodge team, nothing was too much for them and they were patient and very helpful. This was the place for Mum. When we arrived, they came out to meet Mum and welcome her, she lit up and every time we see her she looks so happy. The care team are amazing and we are so relieved that Mum is now in their care, we made the right choice. If you are going through this difficult decision, we would highly recommend Warren Lodge and their excellent team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T L (Friend of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very well decorated property. As a regular visitor, a friend of a resident, I am always made most welcome by the staff, whatever their position in the hierarchy of the home. Any concerns I have had on the odd occasion have been dealt with quickly and effectively by the manager etc.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Husband of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my wife has been in the care of Warren Lodge I have been more than pleased with everything and everybody who is looking after my wife, and to me what is best is that my wife is pleased and happy with everybody who looks after her. One member of staff said "we want you to feel that this is your
home and we want you to be happy". Well, I can honestly say that I am both pleased and happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H M (Daughter of Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very caring and attentive to my mother and know her needs extremely well. The home has implemented many new improvements. I would like to see a self-service coffee/tea area for relatives set up. I would also like it if residents were able to be taken out occasionally. Overall very happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J R (Husband of Resident) published on 20 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The new manager has settled in well and all is running smoothly. I visit the home quite frequently and have not found any problems. Difficult persons are dealt with quickly and helped. Not easy when you consider the obvious problems. Lots of freedom for people to wonder about which is very good. I could
have seen worse places. I think it's very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R J (Son of Resident) published on 10 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad entered Warren Lodge in October 19 and from the very first visit I was extremely confident that the management and staff were going to help, support and care for my dad in the way that I would hope for. This has continued in the 2 months he's been there. I would highly recommend Warren Lodge
for any family needing to make an extremely difficult decision easier.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M C (Son of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warren Lodge was very good for my father, he was happy here. Dad was very challenging at times and the staff were very patient when he was being difficult.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B K (Resident) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is a happy place, very welcoming. Always same member of staff around to help you with a smile on their face. The managers are always very approachable and helpful too. Lovely well maintained garden, lawn and flowers at rear and nicely decorated front. Lovely views from my very comfortable room. A
very welcoming place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anthony L (Friend of Resident) published on 10 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only refer to non-medical care of our dear lady friend, who has been a resident for a few years. Even during the recent difficult times whenever I visit (every 2 weeks) I am warmly welcomed by the staff from the moment I arrive. The home is well decorated and always, I see light and airy. It is
always clean and smells refreshing. I stay usually from about 10am till mid-afternoon and am always offered midmorning refreshments and lunch, which is always of a high standard. The staff are invariably kind and attentive, whether they be cleaners, carers or management. The very occasional maintenance task is always carried out promptly. Our friend is grateful for the way staff, if they have time, are happy to chat and solve the problems of the world! The rear garden is well maintained with lawn and flowers and is used and appreciated by our friend. Overall a warm atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for Warren Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 53 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Warren Lodge is calculated as follows: ( (598 Excellents x 5) + (27 Goods x 4) ) ÷ 625 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Warren Lodge is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 53 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Goce

Goce Kostadinovski

Job Title: Home Manager

I am extremely passionate about delivering exceptional person-centred care to our residents and ensuring the highest standards of care are met. My background has been in healthcare, and the most rewarding aspect has been to lead by example in providing excellent service with quality dignity and choice. I am proud to be the Home Manager and thoroughly enjoy working with our residents, their families and the entire care team at Warren Lodge Care Centre.