Wild Acres

440 Finchampstead Road, Finchampstead, Wokingham RG40 3RB
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9.8 90 Reviews
  • Wild Acres, Wokingham
Wild Acres is located in the heart of Finchampstead, overlooking beautiful scenery, set back from the road. Wild Acres is a 26 bedroomed one storey bungalow surrounded by gardens and seating area.

The bedrooms are spacious and airy with the majority offering en-suite facilities. Personalisation of bedrooms is encouraged.

The dedicated and highly skilled Wild Acres care team treat and value each resident as family.

Activities are at the core of the home with a full programme on a daily basis to suit a wide range of interests and abilities.

Residents' families are always encouraged to participate in all events and celebratory gatherings.

The team welcomes you to come and visit at any time.

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Care Provided by Wild Acres

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 26 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Wild Acres Rest Home Ltd
  • Person in charge
  • Andrina Fry (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (15)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011
    • Number of floors: 1

Funding & Fees Guide for Wild Acres

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,400
    • Self-Funded Residential Dementia Care £1,300 – £1,500
    • RESPITE Self-Funded Residential Care £1,300 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,500

  • Hairdressing and professional foot care are not included in the fees.
  • (these prices are only a guideline, please contact Wild Acres to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Wild Acres Reviews (90)

Total of 90, showing 21-40
9.8

Wild Acres has a Review Score of 9.8 (9.807) out of 10, based on 59 reviews in the last 2 years. Over all time Wild Acres has 90 reviews.

Overall Experience

  • 76
  • 14
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Review from Jackie M (Daughter of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wild Acres is a lovely place for my mum to live in, staff are kind and caring. Activities that take place are great. A friendly atmosphere.

Reply from Andrina Fry, Manager at Wild Acres

We are delighted to learn of our team displaying care and kindness. Thank you so much for taking the time to review us at Wild Acres.


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Review from Alex M (Grandson of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has been very good, the staff always seem nice and polite and have created a good connection with my nan.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so very much for your valuable feedback, we are delighted to learn that your experience of Wild Acres is a positive one.


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Review from Gareth J (Son of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum always seems very content when we visit. Plenty of activities organised. Friendly, attentive staff. Clean environment.

Reply from Andrina Fry, Manager at Wild Acres

Thank you for your valuable feedback, we are pleased to learn that your loved one is very content and that they enjoy the arranged activities. Thank you for taking the time to review us at Wild Acres.


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Review from Ian C (Son of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care and attention is second to none. My mother is very happy and well cared for.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so much for taking the time to review us, we are delighted to hear that you are very pleased with the level of care and support that your loved one is receiving.


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Review from M K (Relative of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is fairly nice, the staff are very well acquainted with all of the residents and are friendly and caring towards them. The facilities are to a nice standard.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so much for taking the time to review us; we are so pleased to hear that you have observed our team being friendly and caring towards the residents.


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Review from M B (Resident) assisted by family/friend published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love it here at Wild Acre. The food is good, and the homemade soup is the best. I love my room, and I've made it very cosy. There is always plenty to do, with activities every day. I am very happy and pleased my family chose this place for me.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so much for taking the time to review Wild Acres. We are delighted to hear that you're happy with your home and the surroundings that you are living within. We are pleased that you enjoy the food and are always kept busy by the activity team.


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Review from Eileen M (Sister-in-law of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law initially came to Wild Acres for a month's respite care. However, it soon became evident that he needed more care than he believed and he is still in residence. The staff here are caring and compassionate and always tailor their care to individual needs. Nothing is too much trouble
for them, and the home itself is very welcoming to residents and visitors alike. The freshly cooked food is always nutritious and beautifully presented. My mother was also a resident of this home, and I have no hesitation in recommending it. The activities are many and varied and this home also has a beautiful garden, which the residents are encouraged to use.

Reply from Andrina Fry, Manager at Wild Acres

We are delighted to have received such wonderful feedback; we are so pleased to hear that the team are accommodating and that you feel very welcome when you visit. Thank you for taking the time to review Wild Acres.


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Review from Angela M (Niece of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle came to Wild Acres for respite care and it soon became evident that he needed more care and he is currently still here in residence. The staff are caring, kind, thoughtful and empathetic and have built a wonderful rapport with him. Wild Arces is warm and welcoming, tailoring the activities
to the resident's individual needs. Recently, my uncle enjoyed a birthday party at the home, and they thoughtfully organised a visit from an individual from the model museum, which he loves! They welcome our whole family, including my six children. The food is well-presented, wholesome and freshly produced on sites and my uncle relishes in it. I have no hesitation in recommending the home!

Reply from Andrina Fry, Manager at Wild Acres

Thank you so much for taking the time to review Wild Acres; we are so pleased that you feel welcomed to Wild Acres. We are also pleased that your family member enjoyed their birthday party. We strive to ensure that birthdays are made special and person-centred for the individual. We are delighted that your experience of Wild Acres is a positive one.


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Review from Maria H (Granddaughter of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased that we chose Wild Acres for my nan. The home is so welcoming, caring and very comfortable. My nan is really happy and has settled in nicely. It's like a high family and a homely atmosphere.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so much for taking the time to review Wild Acres; we are delighted to hear that your loved one is happy living at Wild Acres and that they are comfortable. We are so pleased that your experience of Wild Acres is a positive one.


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Review from H C (Daughter of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Early days yet to give a fully rounded review as resident has only been at Wild Acres since May 2024. From what I have seen so far, I am more than happy with the number of staff on duty at any time and they are always alert to what is happening with each resident. Everyone has been very helpful and
kind with the settling-in process. There is always something going on to stimulate and entertain the residents and I look forward to seeing how the garden progresses.

Reply from Andrina Fry, Manager at Wild Acres

Thank you for taking the time to review us despite the stay being early days. We are pleased to hear that so far your experience of Wild Acres is a positive one.


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Review from Jean W (Daughter of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On my visits to see Mum at Wild Acres over the last three years it is plain to see the obvious (and genuine) care and kindness shown by all the staff to all the residents. In spite of her advanced dementia Mum seems to feel safe, secure and totally comfortable at Wild Acres, for which we can not thank
you enough.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so much for taking the time to review us, we strive to ensure that all residents are treated with dignity and respect and that their care is 100% personal to them. We are so pleased to hear that Mum feels safe and cared for at Wild Acres.


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Review from W W (Daughter of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Making the move from independent living to a care home setting has been a challenge for Mum who has dementia. Without exception, the staff have been kind, caring and supportive in helping her to adjust. I visit most days and am always given a warm welcome. The activities provided for the residents are
stimulating and varied. I am pleased that I chose Wild Acres as Mum's home.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so very much for you feedback of your experience of Wild Acres; we are so pleased to hear that your experience is a positive one.


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Review from V D (Daughter of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wild Acres Care Home, has a family feel to it, the staff are amazing and nothing is ever too much trouble. Birthdays are always catered for and residents are made to feel special, with cake and a special surprise individually chosen for each resident. Christmas was the same, even Christmas stockings.
My
mother has now been a resident for over a year and in that time, she has been very well cared for, medical issues dealt with promptly and she has been very happy and content.
As her daughter, I have been very well informed and the manager is very helpful and caring. I have no concerns.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so much for taking the time to review us, at Wild Acres we are always trying to find ways of ensuring that the activities that we provide are personal-centred and stimulating for all. We are also pleased to hear that you are informed of Mum's condition if changes occur. We are so very pleased to hear that your experience with Wild Acres has been a positive one.


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Review from Justin E (Son of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father's care has been exceptional from day one. The carers have been extremely professional and warm. Dad has really appreciated this and it's made a real difference to his well-being. Dad has needed a lot of support and assurance and everyone has been so good at understanding his needs and interests.

Reply from Janet .Elliott, Consultant at Wild Acres

Thank you so much for taking the time to review Wild Acres. We really do appreciate your comments which will be shared with the team. Thank you for choosing Wild Acres to care for your father. We are delighted that you are so pleased with the care and support he receives.


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Review from Sue W (Daughter of Resident) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have just had a lovely Easter Sunday at Wild Acres and the activity coordinators did an amazing job organising an Easter quiz, Easter egg hunt, egg rolling, and a wonderful raffle. We had a great buffet lunch too.
There have been so many activities leading up to this fun day and the residents were
excited for it. I am so happy that Mum lives here. The staff are all wonderful and take excellent care of the residents, and Mum is very happy here. Thank you to you all!

Reply from Andrina Fry, Manager at Wild Acres

Thank you so much for taking the time to review us and we are so pleased that you had a lovely time on Easter Sunday, we strive to ensure that all activities are person centred and the family are also included. We are so very pleased that your experience of Wild Acres has been a positive one.


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Review from Teresa P (Daughter of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum arrived at Wild Acres in January 2024 and has been made very welcome since the first day. She was a bit scared about living in a care home but now says best decision she has ever made. Her room is decorated with her own belongings from her previous home and she is so proud to show it off to family
and friends. She now joins in with all daily activities and especially enjoys singing, making things, and doing quizzes and exercises. She loves the company of other residents and is happy to chat. The staff has now helped/encouraged Mum to get walking with her zimmer again which is wonderful for her. She cannot wait to get out into the gardens when the weather is warmer. The food is exceptional and caters to everyone, Mum says delicious and nice to have a choice each day. She loves all of the friendly staff equally and they always answer any questions our family has regarding mum. The manager, is a lovely lady and I would like to thank her personally.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so very much for taking the time to review us, we are very pleased to hear that your Mum is happy living at Wild Acres, and we are so pleased that your experience of Wild Acres is a positive one.


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Review from L S (Granddaughter of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff supported a beautiful afternoon of celebration for my gran's 94th birthday. No effort was too much and the care for all the residents was evident.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so much for spending time reviewing us, we are so pleased that your Gran's 94th birthday was a successful one.


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Review from A S (Grandson of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic time celebrating my gran's birthday. Staff went above and beyond to make it a very special occasion.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so much for your very positive feedback. We are so pleased that you enjoyed your gran's birthday.


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Review from J C (Daughter of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, very welcoming, all the staff are wonderful. My mum is very happy living here as she says everyone is so kind and they look after her very well. She enjoys trying all activities and loves the meals. Would highly recommend,

Reply from Andrina Fry, Manager at Wild Acres

Thank you so very much for your very positive feedback, we are so pleased that Mum is happy living at Wild Acres. We are so very pleased to hear that you are happy with the care of which your mum is receiving.


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Review from Matthew M (Son of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very satisfied, especially with the personalised aspects of the care and the friendly and professional way in which it's delivered.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so much for taking the time to review us, we are so pleased that your experience of Wild Acres is a positive one.


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Current Review Score: 9.8 (9.807)

Overview of Review Score

The Review Score of 9.8 (9.807) out of 10 for Wild Acres is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 59 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 59 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.807 for Wild Acres is calculated as follows: ( (576 Excellents x 5) + (118 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 703 Ratings = 4.807

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wild Acres is based on 59 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 59 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 26 Feb 2025

Large en suite room with pleasant outlook.


Awards / Recognitions (0)

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Meet the Team (1)

Andrina

Andrina Fry

Job Title: Registered Manager

Joined: 2020

Andrina our Registered Manager always ensures we provide high-quality individual care in a nurturing and engaging environment so all our residents can live happy and fulfilling lives.


Andrina always goes that extra mile to ensure both residents and families are happy with the service we provide here at Wild Acres.”


Andrina was previously Dementia Lead/Unit Manager for five years for a large Wokingham care home and before this with another care provider in Wokingham, where Andrina worked her way up from Care Assistant to Training Support Manager/Crisis Management Team over a period of 17 years.


Andrina is currently working towards a Level 5 Diploma in Health and Social Care, having already achieved a Level 3 in Health and Social Care. Andrina graduated from Oxford and Worcestershire University In June 2020 as a Dementia Coach.