Wild Acres

440 Finchampstead Road, Finchampstead, Wokingham RG40 3RB
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9.8 90 Reviews
  • Wild Acres, Wokingham
Wild Acres is located in the heart of Finchampstead, overlooking beautiful scenery, set back from the road. Wild Acres is a 26 bedroomed one storey bungalow surrounded by gardens and seating area.

The bedrooms are spacious and airy with the majority offering en-suite facilities. Personalisation of bedrooms is encouraged.

The dedicated and highly skilled Wild Acres care team treat and value each resident as family.

Activities are at the core of the home with a full programme on a daily basis to suit a wide range of interests and abilities.

Residents' families are always encouraged to participate in all events and celebratory gatherings.

The team welcomes you to come and visit at any time.

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Care Provided by Wild Acres

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 26 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Wild Acres Rest Home Ltd
  • Person in charge
  • Andrina Fry (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (15)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011
    • Number of floors: 1

Funding & Fees Guide for Wild Acres

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,400
    • Self-Funded Residential Dementia Care £1,300 – £1,500
    • RESPITE Self-Funded Residential Care £1,300 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,500

  • Hairdressing and professional foot care are not included in the fees.
  • (these prices are only a guideline, please contact Wild Acres to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Wild Acres Reviews (90)

Total of 90, showing 41-60
9.8

Wild Acres has a Review Score of 9.8 (9.807) out of 10, based on 59 reviews in the last 2 years. Over all time Wild Acres has 90 reviews.

Overall Experience

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Review from Tracey F (Daughter of Resident) published on 15 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Attended the Christmas party and had a great time - residents, staff and family seemed to really enjoy themselves.
There was a lovely lady who came and sang Christmas songs.
They laid on food, which was really good.
A lovely time was had by all.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so very much for your very positive feedback; we are pleased that your visit to Wild Acres was a positive one.


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Review from A M (Wife of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A caring home which offers good support to both residents and relatives. It is not a large home so the residents are known to staff and each other which leads to a friendly atmosphere. This is noticeable once front doors open. Activities are provided by two enthusiastic members of staff which adds to
the well-being of the residents. Doctors and chemists are close by.

Reply from Andrina Fry, Manager at Wild Acres

Thank you for taking the time to complete a review and thank you so much for your positive feedback, we are so placed that your experience of Wild Acres has been a positive one.


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Review from C W (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Wild Acres for nearly a year. His dementia is quite severe, and what a sad disease this is, yet he receives wonderful care from the lovely staff. They are warm and affectionate, treat him with great respect, encouraging him to engage and be involved in various activities. I popped
in this morning to see him, and enjoyed a wonderful hour of musical entertainment with a very professional singer, part of birthday celebrations for 2 residents. Everyone, including Dad, enjoyed themselves. Afterwards, everyone was looking forward to a delicious Sunday lunch, just like at home. The food is very good and homemade. I am always welcome there, and enjoy talking to other relatives. There is a real family feel. Staff work really hard to provide meaningful times for the residents. I am very grateful Dad has a place there.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so much for your wonderful feedback, we really take pride in our activities as stimulation is important. We are so very pleased that your experience of Wild Acres has been a positive one.


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Review from Jon F (Son-in-law of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is an introvert, not actively seeking out the company of others. Initially, she would stay in her room and not take part in group activities. The care team and entertainment manager persevered and in the lead-up to Christmas, encouraged her to open up and join in. She now takes part
and seems to especially enjoy the quiz sessions. Even if she makes a dash for her room after. That bit of interaction does seem to lift her spirits.
She has always had difficult hair that seems to have a life of its own. One of the team is a wizz with hair and tames it for her with a French Plait, which she really appreciates and is most grateful for.
I dropped a star, even though it is her choice, only because her room does not have an ensuite. It is, however, good.
We are most grateful for and happy with the care she receives and the support the team gives her and us.

Reply from Andrina Fry, Manager at Wild Acres

We are so very pleased that your experience of Wild Acres is a positive one. We would like to take this opportunity to thank you for taking the time to complete this review.


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Review from P S (Son of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is 30 months since the staff at Wild Acres took over care responsibilities for Mum. During this time, the quality of care received has been first-class. It has been such a relief to hand Mum over to the care of people who are such caring professionals.
Whilst it has been sad to witness Mum’s inevitable
continuing decline as the result of her dementia, it has been a great comfort to her family that she is receiving such outstanding care in her final years.
Wild Acres is in a lovely location, and Mum has such a comfortable room. However, great care is dependent upon great people, and all the staff that I have met have shown compassion, consideration, patience and professionalism. Inevitably, issues always happen, but it should never be about the issue itself, it should always be about how the issue is accepted and addressed. The manager and her team are responsive and willing to acknowledge issues and make sure that they are sorted.
Wild Acres has been an excellent choice for Mum.

Reply from Andrina Fry, Manager at Wild Acres

We would like to take this opportunity to thank you so very much for such wonderful feedback. At Wild Acres, when we haven't got something quite right, we strive to rectify this as soon as possible, learn from our mistakes, but most of all, recognise the part we didn't get right and apologise fully. Thank you once again for such wonderful feedback.


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Review from Marilyn W (Daughter of Resident) published on 12 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thank each day that we found this care home for our mother. Everything that the amazing staff here do is done with love, respect and compassion. Each resident is given individual attention, and nothing is too much trouble.
This month has been incredible. There has been a Christmas-themed activity
every day. Singers, entertained dancers, quizzes, baking, crafts - fabulous - what more can you ask for.

Reply from Andrina Fry, Manager at Wild Acres

We are so very pleased that your experience of Wild Acres has been a positive one. We would like to take this opportunity to thank you so very much for such lovely feedback.


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Review from Hayley F (Granddaughter of Resident) published on 9 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely and caring staff members. Very welcoming and warm. Grandma's care if exceptional and she is always well-presented. The activities are always varied and include everyone including the families. Love bringing my daughter here to visit as well as all the residents make her feel welcome and enjoy
having her around.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so much for your lovely feedback, we are so delighted that you feel welcomed to Wild Acres when you and your daughter visit, we are so pleased that your experience of Wild Acres is a positive one.


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Review from Tony F (Son-in-law of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visited my mother-in-law it was wonderful to see how well presented she was, matching clothing, hair looking lovely and happy within herself. The team at Wild Acres are outstanding in how they treat every resident with the utmost dignity and respect not to mention us as relatives. I always feel
so very welcomed when I visit and nothing is too much trouble. Thank you so much for taking outstanding care of my mother-in-law.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so much for your wonderful feedback, we are pleased that you feel that your visit to Wild Acres has been a positive one and that you have been made to feel welcomed on your visits to us.


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Review from Julia B (Daughter of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Dad died on 9th December, Wild Acres having been his home since September 2022. He had dementia but still took pleasure in music and his food up to the last week of his life.


The staff have been wonderful with Dad - they got to know him quickly and we felt very lucky to have found such a small

and caring place for Dad's final days.


There have been many social events organised at the home - including on Dad's 87th birthday in November when there was a singer and party food. We were there, with former neighbours and friends. We were able to have a convivial gathering with Dad and he enjoyed the attention (and the chocolate cake)!


Dad's health took a sudden downturn not long after his birthday. My brother and I tried to be with him when we could but were reassured that Dad would not be left alone. On a few days the Care Manager moved her office into his room and other members of staff stood in when she was unable to. Thank you all so much. You are a fantastic team.


Reply from Andrina Fry, Manager at Wild Acres

Thank you so very much for such wonderful feedback, at Wild Acres we feel that End of Life is just as important as day to day care, we are extremely pleased to hear that your experience of Wild Acres has been a positive one.


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Review from Tracey A (Niece of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been at Wild Acres for five years and is so happy there! There is a real family feel, and everyone is included and looked after.
The Xmas activity programme has been superb!
All the carers are amazing and go the extra mile, but extra needs to be said about one member of staff who cares
so much about all the residents. We are so grateful for all the love you give to our aunt.
Well done to the manager and the whole team for another amazing year.

Reply from Andrina Fry, Manager at Wild Acres

We thank you so very much for such wonderful feedback. We take pride in the activities that we offer as these times assist in creating memories. We are extremely pleased that your experience of Wild Acres has been a positive one.


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Review from Karen L (Daughter of Resident) published on 3 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Wildacres for 18 months now and is the happiest I have seen her for a long time.
The staff are very welcoming, friendly and approachable, and nothing is too much trouble with the care they provide.
There are always plenty of activities for the residents and families to participate
in, especially so in the run-up to Christmas, including a lovely Christmas party with entertainment.
The food is good and the accommodation comfortable.
I would definitely recommend Wildacres.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so much for this lovely review and recommendation. I am so glad to hear you and your mum enjoy the activities and events here at Wild Acres. It is always lovely when families are able to visit and join in.


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Review from Sharon S (Daughter of Resident) published on 2 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing!
My mum has been here for nearly two years after being moved from a previous home, and wow, the care, love and support they have given to Mum and the family is just great.
Mum is so happy here.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so very much for your review of Wild Acres Care Home; it was so kind of you to take the time to provide us with such wonderful feedback, which will be shared with the team. We are extremely pleased that your experience of Wild Acres has been so very positive.


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Review from Sarah P (Daughter of Resident) published on 22 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been to a couple of the many Christmas activities that have been organised and there have been many, I have and am sure the residents have loved the lead-up to Christmas including a wonderful Christmas party which was full to the brim with family members as well, the home provided an amazing
buffet free of charge. The activities team and all the staff doing an amazing job.

Reply from Andrina Fry, Manager at Wild Acres

Thank yo so much for your positive feedback. We are so very pleased that you have found your visits to Wild Acres positive.


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Review from Peter G (Friend of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are helpful and friendly.
It’s always clean, and every time we visit, there seems to be an activity happening in the main room.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so much for your review; we continue to ensure that the Infection Control of the home is to a high standard. We are very pleased that your experience of Wild Acres has been a positive one.


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Review from G G (Niece of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Wild Acres care home are always most attentive to my uncle. He enjoys living there as he is unable to live alone in his own home. They all looked after his needs, and it gives us all peace of mind knowing that he is well cared for.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so very much for reviewing us; we are so very pleased that you feel your loved one is well looked after. We are very pleased to hear that your experience is a positive one.


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Review from Patrick C (Son of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A care that goes beyond this one word. My father has passed the last ten years here in the most comforting way. The attention and love that he is given is enormous. For the people surrounding him, and in fact all the residents, this is more than a profession, it is a vocation.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so very much for your kind words. End-of-life care is very important to us at Wild Acres, we strive to ensure End-of-life wishes are taken seriously and are carried out in a professional and dignified way. We are very pleased that your experience with Wild Aces is a positive one.


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Review from T R (Son of Resident) published on 9 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is taking exceptionally good care of my mother. It is well staffed home all of which are extremely friendly and caring. In my opinion, she could not be better cared for anywhere else.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so much for your positive feedback, we are all delighted at Wild Acres to know that your experience has been positive and that you are very happy with the level of care of which your loved one is receiving.


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Review from J M (Granddaughter of Resident) published on 9 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall outstanding care, friendliness and kindness all around. When visiting the care home I feel welcomed, at home and up to date with weekly activities. The annual summer fete is very fun and gives residents and their loved ones opportunities to get to know one another and it is fabulous to see all
the residents enjoying themselves. The setting is clean and the correct PPE is worn at all times.

Reply from Andrina Fry, Manager at Wild Acres

Thank you so very much for this wonderful feedback, we take pride in ensuring that the residents at Wild Acres live happy and fulfilled lives and ensure that every resident receives 100% personal-centred care which they all deserve. We are very pleased that your visit to Wild Acres has been a very positive one. Thank you once again.


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Review from Richard W (Son of Resident) published on 3 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived in Wild Acres over a year now and everyone involved with her care have gone above and beyond to really get to know her and to allow her to be herself and thrive in the home environment. She has a challenging diagnosis which requires a lot of support which is very well managed. But when
she is up and active she is encouraged and supported with her passions including gardening, birdwatching, crochet, jigsaws, and cooking. Her enthusiasm is infectious to all around her and the home embrace her at every opportunity. She is given a lot of opportunity to garden if she feels like it but always has a monitor and staff keep an eye on her so she feels safe. The bungalow layout is great - all on one level and well connected. Home is located to the south of Finchampstead away from roads and adjacent to endless countryside and space. It is a great environment. Finally, staff welcome me as part of family and I cherish time in the home with them all. We are all a part of a solution. Thank you!

Reply from Andrina Fry, Manager at Wild Acres

We would like to take this opportunity to thank you for your extremely positive feedback, we are really pleased that your experience of Wild Acres is a very positive one and we will continue to strive to deliver high standards of care.


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Review from Gill W (Daughter of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to Wild Acres in March 2020. From day one, Dad was made to feel welcome and has settled so well. His room is very comfortable and light and the bungalow just makes it easy for him to move from his room to the communal living areas and garden patio overlooking the fields. The daily activities
and entertainment are great and we enjoy catching up with the regular updates and photos on Facebook. Most importantly, the team are amazing. They are kind and attentive to Dad's needs. The respect and positiveness shown to all residents are heart-warming and we would have no hesitation in recommending this homely, safe and professionally run care home. My dad is happy!

Reply from Andrina Fry, Manager at Wild Acres

I am so pleased to hear that your dad is happy and that Facebook is working well. I am very pleased that your experience of Wild Acres is very positive, thank you for your lovely feedback.


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Current Review Score: 9.8 (9.807)

Overview of Review Score

The Review Score of 9.8 (9.807) out of 10 for Wild Acres is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 59 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 59 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.807 for Wild Acres is calculated as follows: ( (576 Excellents x 5) + (118 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 703 Ratings = 4.807

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wild Acres is based on 59 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 59 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 26 Feb 2025

Large en suite room with pleasant outlook.


Awards / Recognitions (0)

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Meet the Team (1)

Andrina

Andrina Fry

Job Title: Registered Manager

Joined: 2020

Andrina our Registered Manager always ensures we provide high-quality individual care in a nurturing and engaging environment so all our residents can live happy and fulfilling lives.


Andrina always goes that extra mile to ensure both residents and families are happy with the service we provide here at Wild Acres.”


Andrina was previously Dementia Lead/Unit Manager for five years for a large Wokingham care home and before this with another care provider in Wokingham, where Andrina worked her way up from Care Assistant to Training Support Manager/Crisis Management Team over a period of 17 years.


Andrina is currently working towards a Level 5 Diploma in Health and Social Care, having already achieved a Level 3 in Health and Social Care. Andrina graduated from Oxford and Worcestershire University In June 2020 as a Dementia Coach.