Hairdressing and professional foot care are not included in the fees.
Wild Acres has a Review Score of 9.8 (9.807) out of 10, based on 59 reviews in the last 2 years. Over all time Wild Acres has 90 reviews.
Review from P D (Wife of Resident) published on 9 May 2022
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Reply from Andrina Fry, Manager at Wild Acres
Thank you for your positive feedback, we are happy that your husband is enjoying his time at Wild Acres.
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Review from C W (Son of Resident) published on 22 March 2022
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Review from Sharon W (Daughter-in-law of Resident) published on 22 March 2022
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Review from Terence S (Son of Resident) published on 6 September 2021
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Review from Janet S (Daughter-in-law of Resident) published on 6 September 2021
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Review from Christine D (Sister of Resident) published on 25 August 2021
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Review from Julia E (Daughter of Resident) published on 24 August 2021
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Review from E R (Daughter of Resident) published on 24 August 2021
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Review from Doug O (Son of Resident) published on 9 August 2021
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Review from Linda H (Friend of Resident) published on 31 July 2021
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Review from Lindsay G (Daughter of Resident) published on 30 March 2021
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Reply from Janet Elliot, Manager at Wild Acres
Many thanks for taking the time to review Wild Acres. It's very much appreciated.
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Review from K H (Daughter of Resident) published on 19 March 2021
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Reply from Janet Elliot, Manager at Wild Acres
Thank you so much for taking the time to review Wild Acres. Your feedback is much appreciated.
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Review from Gordon V (Son of Resident) published on 13 November 2020
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Reply from Janet Elliot, Manager at Wild Acres
Thank you so much for taking the time to review Wild Acres. It's very much appreciated by the team.
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Review from Julie N (Daughter of Resident) published on 22 October 2020
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Reply from Janet Elliot, Manager at Wild Acres
Many thanks for taking the time to review Wild Acres. It is much appreciated.
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Review from Roger T (Son of Resident) published on 7 October 2020
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Reply from Janet Elliot, Manager at Wild Acres
Thank you for taking the time to submit a review of Wild Acres Care Home. It is much appreciated.
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Review from Malcolm H (Son of Resident) published on 1 June 2020
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Reply from Janet Elliot, Manager at Wild Acres
Thank you so much for taking the time to review Wild Acres and your kind words of thanks and appreciation.
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Review from R M (Wife of Resident) published on 20 February 2020
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Reply from Janet Elliot, Manager at Wild Acres
Thank you so much for taking the time to write a review of Wild Acres. It's very much appreciated.
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Review from Ghazala P (Daughter of Resident) published on 19 February 2020
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Reply from Janet Elliot, Manager at Wild Acres
Thank you for taking the time to submit a review. It is much appreciated.
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Review from T K (Son of Resident) published on 19 August 2019
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Reply from Janet Elliot, Manager at Wild Acres
Thank you for taking the time to review Wild Acres Care Home. Very much appreciated.
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Review from Melvyn K (Nephew of Resident) published on 6 November 2018
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Reply from Janet Elliot, Manager at Wild Acres
Thank you for taking the time to review Wild Acres Care Home. Your comments are much appreciated.
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The Review Score of 9.8 (9.807) out of 10 for Wild Acres is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 59 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 59 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.807 for Wild Acres is calculated as follows: ( (576 Excellents x 5) + (118 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 703 Ratings = 4.807
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Wild Acres is based on 59 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 59 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Oct 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 26 Feb 2025
Large en suite room with pleasant outlook.
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Job Title: Registered Manager
Joined: 2020
Andrina our Registered Manager always ensures we provide high-quality individual care in a nurturing and engaging environment so all our residents can live happy and fulfilling lives.
Andrina always goes that extra mile to ensure both residents and families are happy with the service we provide here at Wild Acres.”
Andrina was previously Dementia Lead/Unit Manager for five years for a large Wokingham care home and before this with another care provider in Wokingham, where Andrina worked her way up from Care Assistant to Training Support Manager/Crisis Management Team over a period of 17 years.
Andrina is currently working towards a Level 5 Diploma in Health and Social Care, having already achieved a Level 3 in Health and Social Care. Andrina graduated from Oxford and Worcestershire University In June 2020 as a Dementia Coach.