Review from Nitika S (Regular Volunteer) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience

The staff at Bartlett are incredible. I have never in my life seen staff willingly want to work with passion, love and care. It is more than just impressive. Similarly, the clients of the home seemed jolly and one of them is even childlike because of happiness. At this awards ceremony each and every

client was appreciated for their day-to-day contributions, whether it was telling a joke, history lessons, story telling, baking knowledge. It's the little things that are appreciated amongst the big things.
I loved being part of it!

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Review from B S (Regular Volunteer) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience

The staff were all very welcoming and friendly towards the residents and all visitors. I was very impressed by the helpful attitude of the staff and management. During my time with the staff, They helped me around the home and gave me necessary information to allow me to interact with the residents

during my volunteer work.
The staff were all very patient with the residents, even when they repeated themselves over and over again. That's what I like most about the residential home. Also, the home itself was kept very clean and the facilities provided were excellent.

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Review from B F (Friend of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience

Staff are always very welcoming when I visit and there is a very calm and smiley atmosphere. My friend is well looked after, kept clean and tidy and staff come quickly when called on the bell. I was impressed with the variety of entertainment offered, such as art classes and on two occasions I was able

to attend fascinating talks on early London by an archaeologist. On the afternoon when I visit, I am always offered tea/coffee and cake. Great care is taken to ensure my friend does not have a fall.

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Review from G M (Daughter of Resident) published on 2 February 2017
Submitted via Postal Card • Report

Overall Experience

My mother was transferred from a care home in West Sussex to Bartlett's in November. My mum is so happy here.
All the staff are so kind, friendly and caring. They are brilliant. I can't praise them enough.
As a family, we are all so very pleased and content with Bartlett's.

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Review from Edward (Regular Volunteer) published on 9 January 2017
Submitted via Postal Card • Report

Overall Experience

Invited to role play. On arrival, I was well received by staff to a building that was pristine in all respects. The arrangements for my presentation of gifts was slick and well thought out for quickness of distribution giving me an opportunity for short conversations with the majority of residents.

All able residents were seated around a long table wearing Xmas hats and the room decorated in the festive spirit. Additionally, there was a buffet tea party, radio songs and music and later a visiting female singer and creating a family atmosphere. After my play role, I was invited to sit and enjoy the buffet and gave me the opportunity as an outsider to see how the staff carried out their duties. Their attitude indicated a very caring workforce that generated great trust of the residents with every need catered for. I left the building pleased to see that staff and residents were very much a big happy family with no resentments.

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Review from Guy B (Grandson of Resident) published on 6 January 2017
Submitted via Website • Report

Overall Experience

We viewed a number of residential care homes in the area. Bartlett's stood out hands down - not only in the level of accommodation (we often speak of it being akin to a hotel - in building with wonderful grounds, decor, furniture, and not to speak to of the meals!) but also in the approach and manner

of the staff. My Grandfather has been resident since July 2016, and we can not be happier with how he has settled and the level of care received. From early-on he referred to Bartlett's as his new home, which said a great deal. Most importantly, though, we as a family take great comfort in knowing that he is being genuinely cared for by staff that excel in everything that they do. The staff at Bartlett's are truly excellent!

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Review from Susan G (Friend of Resident) published on 8 December 2016
Submitted via Postal Card • Report

Overall Experience

Just a lovely place to visit. It's very clean, has lovely views, comfortable rooms. Charming staff and all staff cheerful and helpful. When I visited as one of the poppy sellers for the British Legion the residents had made some poppies of felt and were decorating fir cones with paint and glitter for

decorating the place for Christmas. My friend who I popped in to see while there showed me some paintings she had done and read me a poem she had been encouraged to write. I was offered a cup of tea while there too. My friend was happy there and loved watching the birds in the grounds, from a nice window seat by a big window.

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Review from Pam B (Daughter of Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience

Always clean and tidy (high standards) Staff are very pleasant and helpful. Entertainment for the residents. Excellent meals. Residents kept clean and tidy.

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Review from Joyce D (Resident) published on 2 August 2016
Submitted via Postal Card • Report

Overall Experience

I loved my stay at Bartlett's, staff are very loving, caring and friendly.

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Review from Joan S (Resident) published on 25 July 2016
Submitted via Postal Card • Report

Overall Experience

My daughter and myself came to look around and was pleased with the obvious care that was available so I came here straight from hospital and the care and attention that I received was top quality. The food is marvellous and a very good choice. Nothing is too much trouble for all the staff.

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Review from Barry C (Son of Resident) published on 4 July 2016
Submitted via Postal Card • Report

Overall Experience

After looking at three homes Bartlett's was miles better than the other two. The home stands in it's own grounds, with fantastic views up to the Chiltern Hills, with it's grounds in immaculate condition. The home has all rooms en-suite and they are really clean and fresh. There are activities going

on most days, and finally, the staff - I cannot praise them enough on how friendly they are, and making the residents feel very happy in their latter days of life. I would have no trouble recommending Bartlett's in the future, to somebody who is looking for a 5 star home for their parent.

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Review from Samantha M (Granddaughter of Resident) published on 22 June 2016
Submitted via Postal Card • Report

Overall Experience

My grandmother has been a resident at Bartlett's Nursing Home for 3 years now. The staff are extremely friendly and very accommodating.

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Review from Amanda P (Regular Volunteer) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience

I visit monthly with a volunteer from the church to take a Communion Service. We are always made welcome and treated with respect and we witness the same attitude towards the residents. The environment is beautifully kept and there is a relaxed atmosphere of calm.

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Review from B E (Friend of Resident) published on 31 March 2016
Submitted via Postal Card • Report

Overall Experience

Very friendly reception every time we visit. Our friend is well looked after (and so are we). Always someone around to offer help and always with a smile. Don't know how much this service costs.

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Review from Carole F (Regular Volunteer) published on 29 February 2016
Submitted via Postal Card • Report

Overall Experience

This is a very pleasant home, large Victorian house with a modern addition. It has some large rooms facing south with excellent views, the north facing rooms are a bit dark. The grounds are extensive with trees and facilities for residents to sit outside and enjoy the view. dining rooms are pleasant,

and civilised, particularly in the new wing. The staff are caring and always helpful and events are organised, the home being particularly anxious to involve the local community.

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Review from Colin O (Resident) published on 11 February 2016
Submitted via Postal Card • Report

Overall Experience

The home is in a lovely old house and feels quite homely. It is light, clean, well organised and has friendly staff. The food is varied and drinks too are frequent and good. I particularly appreciate the afternoon and mornings tea/coffee breaks with biscuits and cake. The rooms are warm and well appointed.

The dining room is a little small but adequate. The lounge has a large TV and books and games. The security is reassuring and the views outside the home are very nice and the social activities are appreciated.

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Review from B C (Son of Resident) published on 3 February 2016
Submitted via Postal Card • Report

Overall Experience

Bartlett's was a real find, perfect for mum, as it was just like her home. Period features, large grounds etc. When ever we visit, there are always staff present. A family member said it is more like a hotel than a care home. We are all delighted.

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Review from K L (Daughter of Resident) published on 1 February 2016
Submitted via Postal Card • Report

Overall Experience

Bartlett's is always bright and fresh. The staff are always welcoming, friendly and attentive to visitors and residents a like. Sterling efforts are made to keep residents entertained and stimulated. All of my mother's key personal needs are well catered for and documented. In an ideal world, where

carers are not pushed for time, secondary issues such as dealing with facial hair, and soup/gravy stains could be covered. Overall, I never have a single qualm about leaving mum in Bartlett's care. When/if the time comes, I'll be putting my own name down for a place at Bartlett's.

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Review from Jan S (Daughter of Resident) published on 27 January 2016
Submitted via Postal Card • Report

Overall Experience

Bartlett's is a lovely, well cared for home. The staff always treat the residents and family visitors with great respect. The staff are well trained and very knowledgeable about the care that they give. Great attention is given to keeping the residents well looked after and happy. The staff are always

happy and cheerful and nothing is too much trouble. A good programme of activities is provided every day of the week. I am so glad that I chose Bartlett's for my mother's care.

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Review from Clare B (Daughter of Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience

My father has been at Bartletts for just or 10 months. It took 3-6 months for him to settle and feel 'at home' but the staff played a big part in helping him. He has always been treated with respect, understanding, patience and kindness. He has had several falls so the staff know to keep an eye on him

and offer support, whilst trying not to restrict him or take away his independence. He prefers not to spend too much time downstairs so spends a lot of time in his room doing his jigsaws - often with the help of the staff who pop in and out. Visitors are always made welcome and offered refreshments.

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Bartlett's Residential Care Home

Care Provided by Bartlett's Residential Care Home

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Funding & Fees Guide for Bartlett's Residential Care Home

Facilities