Cherry Tree House

49 Dobbins Lane, Wendover, Aylesbury HP22 6DH
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9.8 74 Reviews
  • Cherry Tree House, Aylesbury
Cherry Tree House is situated in a beautiful residential road about a quarter of a mile from the centre of Wendover. The home is uniquely placed to offer a warm friendly atmosphere with a lovely lounge and conservatory, opening onto patios and level gardens where residents can enjoy the surroundings.

It is their philosophy to continually improve and to make each resident's stay as comfortable as possible. Cherry Tree House observes and maintains all residents' rights of independence, dignity and privacy within the community of the home.

A professional team works together to maintain the highest standards of care, combined with efficiency and friendliness.

Cherry Tree House accommodates single rooms with some en-suite facilities for residents. As well as residential care the facility also offers convalescence, day and respite care.

Care Provided by Cherry Tree House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Salveo Care Ltd
  • Person in charge
  • Jade Sinclair (Operations Manager)
  • Admission Criteria
    • Prior Assessment
    • Ages 50+
  • Room Information
    • Single Rooms (20)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Cherry Tree House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,551
    • Self-Funded Residential Dementia Care from £1,551
    • RESPITE Self-Funded Residential Care from £1,775
    • RESPITE Self-Funded Residential Dementia Care from £1,775
  • For more information about our fees, and to receive a more accurate estimation, please contact a member of our team at Salveo Care.


  • (these prices are only a guideline, please contact Cherry Tree House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting can be at anytime to suit the resident with their agreement. Please respect the other residents, staff and neighbours. Visitors are welcome to telephone ahead to let the resident know that there is an intention to visit.


  • Parking
  • Parking is available within the grounds of the home or on the road outside where there are no restrictions. Please park carefully and with consideration to the home's neighbours.


Total of 74, showing 1-20
9.8

Cherry Tree House has a Review Score of 9.8 (9.812) out of 10, based on 16 reviews in the last 2 years. Over all time Cherry Tree House has 74 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

At a very stressful time of our lives, Cherry Tree House has been amazing and we can't thank them enough. Mum had been struggling to live independently at home and after a number of falls was hospitalised and in poor health. I contacted Cherry Tree House about respite - knowing that might be challenging
as mum was adamant she didn't want to live in a care home. All I can say is that the change in mum has been nothing short of miraculous. She is healthier, both mentally and physically, is happy and enjoys the activities and the people.
The staff have been professional, kind and very supportive to mum and to the rest of our family. Such a decision is hard for everyone - not just the person going into care. But, now it is a huge relief not to be constantly worrying about mum's safety. Cherry Tree House feels like a warm, comfortable and welcoming home and every one of the staff is lovely. We are eternally grateful to Cherry Tree House for everything they have done for mum and our family.

Reply from Grace Evans, Managing Director at Cherry Tree House

Thank you so much for taking the time to share your experience. We know how difficult it can be to make the decision to move a loved one into care, and we're delighted that your mum has settled in so well - it is a true pleasure to have her! Hearing that you can see that she's healthier, happier and enjoying life at Cherry Tree House is truly heart warming for all of us. We're also that pleased our support has eased your worries and brought you peace of mind. Your kind words mean a great deal to our whole team, and we're grateful for the trust you've placed in us. Thank you again for your lovely feedback.


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Overall Experience  Overall Experience 5.0 out of 5

When my 104 year old mother became vulnerable in her own home, the time had come for some form of residential care. Reluctantly, mum agreed to take a couple of weeks respite at Cherry Tree House.
Two people had independently recommended it and thank goodness they did!
From the outset, not only mum
but also myself and all my family were made so welcome by all the staff, from senior to housekeeping.
By the time it came to us having to review her respite care, mum had no doubt that she wanted to make it her home as reluctant as she was when she first arrived.
Nothing was ever too much trouble for any of the staff to help with mum's needs and requests.
The food was superb and freshly cooked and prepared for every meal.
At the most difficult time of her life, the offer of end of life care when mum became poorly was a great relief and she was looked after with the love and the dignity she deserved until she passed a week later.
We are eternally grateful to Cherry Tree House.

Reply from Grace Evans, Managing Director at Cherry Tree House

Thank you so much for such a kind review. It was a privilege and a pleasure to care for your mum and to welcome your family into Cherry Tree House. Your family reminded us why we are so passionate about what we do, and we are so grateful for your trust during such an important time. I will make sure to share your kind feedback with the entire team. We hope to remain in touch, as it has been so nice to stay connected with you since your mum's passing. We send our best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Recent life changes for my parents have been huge, loss of independence and the balance of doing right for their care and safety, over sentiment of living at home, is a matter of difficult choices. The care home was the most vital part of that debate. My father needed respite in 2023. We had chosen
Cherry Tree House for my mother after an extensive search. Settling in came with difficulties. Staff at Cherry Tree House were magnificent in making the process as good as possible. They could not have tried harder. Eventually, she accepted her stay. By the time she left, she was fully part of the Cherry Tree House family. Now the time came for both to make one of the most tough decisions of their long lives. Both are now at Cherry Tree House on a permanent basis. There were rules and regulations to follow that they hadn't been aware of since childhood. 2 months in and they are both very happy with the choices they made. That happiness comes form the massive input from Cherry Tree House. Don't ever think these decisions are easy. They are not. Cherry Tree House know how to do it best.

Reply from Grace Evans, Managing Director at Cherry Tree House

Thank you so much for your kind words about our team. They work so hard to make the transition as smooth as possible for both the residents and their families, and despite some of the difficulties that come with settling into a new home, it means a lot to hear that your experience was positive. Your parents are a wonderful and welcome addition to Cherry Tree House, and we hope they enjoy many more happy times with us.


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Overall Experience  Overall Experience 5.0 out of 5

My mum went in for respite care and received excellent care and was so well looked after we extended her visit. The activities the food and the amazing staff made my mum feel very welcome. We will definitely hope to use the respite care again.

Reply from Grace Evans, Managing Director at Cherry Tree House

Thank you for your lovely review. We would all welcome your mum back for another stay, as she was a delightful addition to the home!


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Overall Experience  Overall Experience 5.0 out of 5

My nan has come to the time in her life where she is making the decision to review her day to day needs. Cherry Tree House offered a 2 week respite stay, to see if this would help nan make the decision of what she needed.
The care she received was second to none and anything she asked for, she received.
Nan enjoyed the daily activities and companionship. The staff couldn't have done enough for her and they were always on hand to answer any questions I had. Nan felt safe, secure and looked after.
This has made my nan's decision a lot easier and is happy knowing that in the near future, she will take residence at Cherry Tree House. Honestly, I have never experienced such a warm and welcoming care home, that feels more like a home from home.

Reply from Grace Evans, Managing Director at Cherry Tree House

Thank you so much for your 5 star review! We're delighted to hear that your nan had a positive experience during her respite stay at Cherry Tree House. Our team is dedicated to providing the highest level of care and support, and it's wonderful to know that we could help make this important decision easier for you and your family. It would be an honour to welcome your nan back to our home in the future.


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Overall Experience  Overall Experience 5.0 out of 5

My dad spent 2 years at Cherry Tree House, from September 2022 until the day of his passing in August this year. As soon as you step through the door you appreciate the warm welcome given by all involved and realise this complements the excellent care given to all the residents. When dad arrived in
2022 he was still mobile, so entertainment and interaction were so important for him, to maintain his mobility. Playing dominoes and cards, even trips to the local pub, combined with the many themed days, where he had so much fun, were very welcome.
Thanks to all the staff, we have met over the last 2 years, for caring for my dad in his twilight years.

Reply from Grace Evans, Managing Director at Cherry Tree House

Thank you for sharing such a touching review about your dad's time at Cherry Tree House. We're honoured to have been a part of his life during his final years, and it means so much to hear how much he enjoyed the activities and companionship. Speaking for the whole team, we deeply appreciate your kind words, and we are grateful to have been able to care for your dad and create lasting memories with him.


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Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place to live! Friendly, caring staff, lovely surroundings, carefully prepared nourishing meals, and a professional dedicated team who medically and emotionally supported my step father.

Reply from Grace Evans, Managing Director at Cherry Tree House

Thank you so much for your kind words, I will be sure to share your review with the team. Please let us know if there is anything we can do to improve where you have awarded us 4/5 stars - we are keen to provide a five-star service!


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Overall Experience  Overall Experience 5.0 out of 5

My mother recently spent 2 weeks of respite care in Cherry Tree House with a view to becoming a permanent resident if the stay was successful. I'm pleased to say she settled extremely well in the first 2 weeks and we've now made the move permanent, which is what we'd hoped would be the case.
Although
she has only been in the home for just over a month we're extremely pleased and impressed with the way in which all staff has made her feel 'at home' and in her own words she 'couldn't ask for more'.
We're as a family reassured that she's in the care of staff who all put the residents first and have created a very warm and welcoming family home in which she is now settled and happy.

Reply from Grace Evans, Managing Director at Cherry Tree House

Thank you for taking the time to leave us a review. We are pleased to hear that you are happy with the care and that your mother is settling in so well. We aim always for residents and their families to feel reassured that everything is taken care of. In the areas that have been awarded 4 stars, our management team would be grateful for more detailed feedback so we can work on these points and continue to improve!


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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for several years, and her care throughout her time at Cherry Tree House was nothing short of remarkable. Mother entered the home almost as a recluse and really not looking after herself. We chose Cherry Tree as it was small and the staff immediately felt friendly, and they
assured my brother and me that they would care for her. They kept their word and Mother thrived. She became social and we had a wonderful time being her sons and not having to be her carer, which is not really our best skill. The home and staff have always been welcoming, and we cannot speak highly enough of them.

Reply from Grace Evans, Managing Director at Cherry Tree House

Thank you so much for sharing your experience. We are honoured to have been a part of your mother's journey and are so pleased to hear how she thrived during her time with us. It means a lot to know that you and your brother had the chance to simply enjoy being her sons again. Our staff take great pride in the care they provide, and your words reaffirm why we do what we do.


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Overall Experience  Overall Experience 5.0 out of 5

I have found the staff at Cherry Tree House welcoming, kind, efficient and very helpful. The home is clean light and bright and has a very friendly feel about it. The garden is lovely and is very well maintained. The many activities are interesting and an effort is made to include all the residents.
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has a nice dining area, or residents can eat in their room, and the food is good. My mother is well cared for in all personal matters, including having a shower daily if she wants one. Overall, I feel Cherry Tree House provides my mother with good all-around care in a good location for our family.

Reply from Grace Evans, Managing Director at Cherry Tree House

Thank you for taking the time to leave us a review. We are pleased to hear that you are happy with the staff, home and the care we provide at Cherry Tree House. In the areas that have been awarded 4 stars, our Home Manager would be grateful for your feedback so we can hear how we can continue to improve!


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Overall Experience  Overall Experience 5.0 out of 5

Dad moved in after his former home closed. The staff made him feel very welcome right from the start and offered all sorts of help to get him settled (including hanging some of his own pictures on the walls before he moved in so it would feel familiar). He has settled in very quickly and gets on well
with all the staff. Very happy with how he is being looked after.

Reply from Grace Evans, Managing Director at Cherry Tree House

Thank you for taking the time to leave us a review - we're so pleased that he's settled in so well with us. He is a lovely and very interesting man, and we feel truly lucky to have him at Cherry Tree House!


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Cherry Tree House for respite care and will have mixed emotions about returning home! Everyone has been very welcoming and friendly to both Mum and I throughout her stay and Mum has got on very well with all the staff who have all been so kind, caring and friendly. The home is
very clean, nicely appointed and well-maintained and the managers are approachable and responsive. All staff clearly want to do the best for the residents and ensure they are happy, safe and comfortable. As a relative, I have always been made to feel very welcome and have felt 'at home' visiting Mum (particularly appreciating the offer of a drink and cake in the afternoons when I have visited)! Mum has enjoyed the wide variety of food and in particular the cakes and desserts, all cooked in-house. Overall it has been a very positive experience for us both and we are hugely grateful to the whole team for their support and care. Thank you!

Reply from Grace Evans, Managing Director at Cherry Tree House

Thank you so much for your lovely review. We are so happy to hear that both you and your mum have had a good experience at Cherry Tree House. It has been a true pleasure having your mum stay with us and although we are sad to see her go, we are so pleased that she is now strong enough to return to her home. We hope to stay in touch and wish you both all the best.


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Overall Experience  Overall Experience 5.0 out of 5

We are very satisfied with the care provided for our mum at Cherry Tree House, since December 2023. The staff are very caring, friendly and approachable, the home is spotless and is very well run. We could not ask for any better care for Mum, who is no longer confident to live independently. We can
rest assured that she is being well cared for and is safe.

Reply from Grace Evans, Managing Director at Cherry Tree House

Thank you for your kind words! We're delighted to hear about your positive experience at Cherry Tree House. Your feedback is truly appreciated, and we're committed to maintaining the high standards that you've come to expect. If you ever have any suggestions or further comments, please don't hesitate to reach out. I'll make sure to pass your kind words onto the team as I know it will mean a lot to them.


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Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Cherry Tree House Care Home. The staff are caring, attentive and always go the extra mile. Mum was a resident for eight years until she passed away in March and the care she received was exceptional. She was shown respect and dignity and we will always be grateful.

Reply from Grace Evans, Commercial Director at Cherry Tree House

Thank you so much for sharing your positive experience and for taking the time to leave us a review. It was a pleasure to get to know and look after your mum for so many years. We will pass your kind words on to the wider team at Cherry Tree House who will be so pleased to hear that their hard work has been recognised. It means a lot to the whole team when we receive positive feedback.


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Overall Experience  Overall Experience 5.0 out of 5

This is the first time I have had to use this system. If all care homes ran this way there won't be many complaints from the residents, if any.

Reply from Grace Evans, Commercial Director at Cherry Tree House

Thank you so much for taking the time to leave us such a positive review. We are delighted that this has been your experience at Cherry Tree House.


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Overall Experience  Overall Experience 4.0 out of 5

Cherry Tree House Care Home is a very friendly, kind, caring and efficient care home. Being of a moderate size, Cherry Tree is ideally suited for providing this sort of care.

Reply from Grace Evans, Commercial Director at Cherry Tree House

Thank you for your positive review, it is lovely to hear that the hard work of our dedicated staff is recognised. We will reflect on the areas where we have been awarded three-four stars and our home manager would gladly welcome any additional feedback you might have.


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Overall Experience  Overall Experience 4.0 out of 5

I like living here very much, the food suits me fine except for curry which I can't eat because I'm diabetic! Everyone is so kind and helpful, thank you. Don't see the manager very often.

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Overall Experience  Overall Experience 5.0 out of 5

My mother became unable to cope after a fall. My brother and I viewed Cherry Tree House Care Home in Wendover along with other respite care providers. The immediate welcome made us both feel at ease with the awful decisions that we both, together, would have to make. Mum was a resident for three short
weeks before passing peacefully. The staff were amazing. The care and attention shown to Mum were, without question, wonderful. Nothing was too much trouble and with a smile. Cherry Tree gave something back to Mum that she had been stripped of, her dignity and right to choose. Her sharp sense of humour returned. The staff remained in contact after her passing and their concern for our welfare was heartwarming. Cherry Tree is a small care home full of care and respect. They are, in one word, wonderful.

Reply from Jenny Bloomberg, Care Relations Manager at Cherry Tree House

Thank you for taking the time to review our home and for sharing your wonderful feedback which is important to us. The care and services we deliver to our residents and families are extremely important to us. Your comments will be shared with our dedicated team and are very much appreciated. Very best wishes to you and your family, Jenny.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent. Staff are most helpful and will help any time. No grumbles really and visitors are always impressed. Can be a little too eager at times.

Reply from Jenny Bloomberg, Care Relations Manager at Cherry Tree House

Thank you for sharing your positive feedback which is important to us, your lovely comments will be shared with our dedicated team. We take great pride in ensuring we deliver the best care for our residents, the care and services we deliver are extremely important to us. Very best wishes.
Jenny.


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Overall Experience  Overall Experience 5.0 out of 5

I think all staff do a very good job, always happy to help. Entertainment is very good and food is very good. My room and the house are very clean.

Reply from Jenny Bloomberg, Care Relations Manager at Cherry Tree House

Thank you for sharing your positive feedback which is important to us, your lovely comments will be shared with our dedicated team. Very best wishes to you and your family.
Jenny.


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Current Review Score: 9.8 (9.812)

Overview of Review Score

The Review Score of 9.8 (9.812) out of 10 for Cherry Tree House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.812 for Cherry Tree House is calculated as follows: ( (158 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 191 Ratings = 4.812

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cherry Tree House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Nov 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (4)

Jade

Jade Sinclair

Job Title: Operations Manager

Joined: 2018

I am the Operations Manager for Salveo Care and am currently the registered manager for Cherry Tree House.


Since 2008, I have been dedicated to the care sector, driven by a deep passion for delivering person-centred care and empowering care staff on their own development journey. I believe that care is not just a profession but a significant part of your life that requires wholehearted commitment. The values of Salveo Care resonate with my own beliefs about what our elderly generation deserves.


Liz

Liz Dale

Job Title: Care Home Administrator

Joined: 2013

Liz has worked in the care sector for 25 years and has been with Cherry Tree House for the past 10 years. During her time here, she has been given the opportunity to study and achieve her Level 2 NVQ in Housekeeping and Level 3 NVQ in Business Administration.


Liz is passionate and dedicated to creating the perfect home for our residents, and will always go above and beyond to make sure we do. She loves being the first point of contact for families and making sure their experience with us is positive by being as helpful as possible.


Outside of work, Liz enjoys nothing more than exploring our local countryside with her family.


Megan

Megan Millson

Job Title: Deputy Manager

Joined: 2020

My journey with Salveo Care began in 2020 at the onset of the pandemic. Driven by a desire to muck in and make a difference during such a critical time, I started my career in care whilst studying for my psychology degree. It didn’t take long for me to fall in love with elderly care and I decided to pursue every opportunity to learn and progress in this field once I had finished my degree. I have a passion for high-quality care, and clinical oversight and I am dedicated to advocating for our residents and their families. Being a part of Salveo Care is incredibly rewarding as we truly care about the residents’ well-being, and we are genuinely committed to supporting and nurturing our staff team. My job, friends and family bring me immense joy in life and I truly value these meaningful connections.


Grace

Grace Evans

Job Title: Managing Director

Joined: 2019

It is an honour to be Salveo Care’s nominated individual and I vow to do everything in my power to keep our residents safe and happy while they are in our care. With a degree in psychology and a passion for wellness, I love trying to find new ways of improving the quality of life for our residents. I'm determined to get the best out of my team so we can work together to make a genuine impact on individuals and the care sector as a whole, in particular focusing on the experience of elderly people. In my personal and professional life, I am open-minded and will take every opportunity to learn something new. With a fascination for human behaviour, I enjoy listening to podcasts, watching documentaries and speaking to different people. Aside from this, I love being a mum and finding creative outlets and I am truly happiest when hosting and helping people.


Frequently Asked Questions about Cherry Tree House

What types of Care is Cherry Tree House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cherry Tree House provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Cherry Tree House have?

There are 20 Single Rooms.

What are the Facilities & Services at Cherry Tree House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cherry Tree House to the centre of Aylesbury?

4.5 mile(s) as the crow flies, distance by road may be significantly further.