For more information about our fees, and to receive a more accurate estimation, please contact a member of our team at Salveo Care.
Visiting can be at anytime to suit the resident with their agreement. Please respect the other residents, staff and neighbours. Visitors are welcome to telephone ahead to let the resident know that there is an intention to visit.
Parking is available within the grounds of the home or on the road outside where there are no restrictions. Please park carefully and with consideration to the home's neighbours.
Cherry Tree House has a Review Score of 9.8 (9.812) out of 10, based on 16 reviews in the last 2 years. Over all time Cherry Tree House has 74 reviews.
Review from Jean S (Daughter of Resident) published on 24 November 2017
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D S (Resident) published on 31 March 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from O H (Resident) published on 30 March 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M C (Resident) published on 30 March 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nancy G (Resident) published on 18 January 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anthony E (Resident) published on 13 January 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wendy F (Daughter of Resident) published on 28 December 2016
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew G (Son of Resident) published on 28 December 2016
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan (Niece of Resident) published on 28 December 2016
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elizabeth N (Daughter of Resident) published on 23 December 2016
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alison R (Relative of Resident) published on 8 December 2016
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D B (Granddaughter of Resident) published on 7 December 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tina D (Niece of Resident) published on 22 December 2015
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J H (Son of Resident) published on 25 November 2015
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.812) out of 10 for Cherry Tree House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.812 for Cherry Tree House is calculated as follows: ( (158 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 191 Ratings = 4.812
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cherry Tree House is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Nov 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Operations Manager
Joined: 2018
I am the Operations Manager for Salveo Care and am currently the registered manager for Cherry Tree House.
Since 2008, I have been dedicated to the care sector, driven by a deep passion for delivering person-centred care and empowering care staff on their own development journey. I believe that care is not just a profession but a significant part of your life that requires wholehearted commitment. The values of Salveo Care resonate with my own beliefs about what our elderly generation deserves.
Job Title: Care Home Administrator
Joined: 2013
Liz has worked in the care sector for 25 years and has been with Cherry Tree House for the past 10 years. During her time here, she has been given the opportunity to study and achieve her Level 2 NVQ in Housekeeping and Level 3 NVQ in Business Administration.
Liz is passionate and dedicated to creating the perfect home for our residents, and will always go above and beyond to make sure we do. She loves being the first point of contact for families and making sure their experience with us is positive by being as helpful as possible.
Outside of work, Liz enjoys nothing more than exploring our local countryside with her family.
Job Title: Deputy Manager
Joined: 2020
My journey with Salveo Care began in 2020 at the onset of the pandemic. Driven by a desire to muck in and make a difference during such a critical time, I started my career in care whilst studying for my psychology degree. It didn’t take long for me to fall in love with elderly care and I decided to pursue every opportunity to learn and progress in this field once I had finished my degree. I have a passion for high-quality care, and clinical oversight and I am dedicated to advocating for our residents and their families. Being a part of Salveo Care is incredibly rewarding as we truly care about the residents’ well-being, and we are genuinely committed to supporting and nurturing our staff team. My job, friends and family bring me immense joy in life and I truly value these meaningful connections.
Job Title: Managing Director
Joined: 2019
It is an honour to be Salveo Care’s nominated individual and I vow to do everything in my power to keep our residents safe and happy while they are in our care. With a degree in psychology and a passion for wellness, I love trying to find new ways of improving the quality of life for our residents. I'm determined to get the best out of my team so we can work together to make a genuine impact on individuals and the care sector as a whole, in particular focusing on the experience of elderly people. In my personal and professional life, I am open-minded and will take every opportunity to learn something new. With a fascination for human behaviour, I enjoy listening to podcasts, watching documentaries and speaking to different people. Aside from this, I love being a mum and finding creative outlets and I am truly happiest when hosting and helping people.
