Chesham Bois Manor has a Review Score of 9.6 (9.576) out of 10, based on 9 reviews in the last 2 years. Over all time Chesham Bois Manor has 50 reviews.
Review from Jamie S (Son of Resident) published on 21 August 2024
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Review from C W (Daughter of Resident) published on 20 August 2024
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Review from Helen P (Daughter of Resident) published on 9 August 2024
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Reply from Amber Seabrook, Home Manager at Chesham Bois Manor
Thank you for this lovely review. We are so pleased Mum is part of our Chesham Bois Manor family.
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Review from Kate W (Daughter of Resident) published on 8 August 2024
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Reply from Amber Seabrook, Home Manager at Chesham Bois Manor
Thank you so much for your beautiful review.It is an honour to care for Mum.
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Review from A S (Grandson of Resident) published on 28 November 2023
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Reply from Amber Seabrook, Home Manager at Chesham Bois Manor
Thank you A for your lovely words, it is an honour to look after Nan.
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Review from Ronald T (Friend of Resident) published on 28 November 2023
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Reply from Amber Seabrook, Home Manager at Chesham Bois Manor
Thank you Ronald, we really appreciate your kind words.
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Review from Miles O (Son of Resident) published on 23 November 2023
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Reply from Amber Seabrook, Home Manager at Chesham Bois Manor
What a beautiful review, we are honoured to be part of Dad's life, Thank you so much.
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Review from Denise C (Daughter of Resident) published on 17 November 2023
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Reply from Amber Seabrook, Home Manager at Chesham Bois Manor
On behalf of Chesham Bois Manor we would like to thank you from the bottom of our hearts for this wonderful review.
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Review from Pauline W (Friend of Resident) published on 19 May 2023
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Reply from Amber Seabrook, Home Manager at Chesham Bois Manor
Thank you so much for this lovely review.
It is so nice to hear such positive comments about our home and staff team.
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Review from Karen I (Daughter of Resident) published on 7 June 2022
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Review from Gillian B (Resident) published on 10 April 2021
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Review from Lynn S (Daughter-in-law of Resident) published on 7 April 2021
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Reply from Aleks Krawczynska, Home Manager at Chesham Bois Manor
Thank you for your kind review. I hope in the future you will be able to visit your mother-in-law more freely and have the opportunity to see more of our beautiful interior.
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Review from Dawn G (Daughter-in-law of Resident) published on 1 April 2021
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Reply from Aleks Krawczynska, Home Manager at Chesham Bois Manor
Dear Dawn, thank you for your review. Thank you for your kind words. I hope the restrictions will ease soon and we will all be celebrating life in our gardens with a nice glass of something delicious!
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Review from Ruth M (Daughter of Resident) published on 1 April 2021
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Reply from Aleks Krawczynska, Home Manager at Chesham Bois Manor
Dear Ruth, thank you for your review. We take pride in improving our services every day. I hope one day you will be able to come down and see dad in the gardens or in his room. The staff always appreciates kind words. They do a marvellous job to keep everybody comfortable, happy and safe. One day we will meet together at the manor!
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Review from Denise K (Daughter of Resident) published on 2 February 2021
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Reply from Aleks Krawczynska, Home Manager at Chesham Bois Manor
Dear Denise. Thank you very much for this lovely review. I do appreciate you spent a few minutes writing all those kind words. Our staff is very dedicated to the residents, especially now in this difficult time when visits are so limited. I hope that soon we will sit all together in the garden enjoying the sunshine and will talk about something else other than the 'pandemic'. Thank you for your continuous support and warm motivating words for the staff. Best wishes, Aleks and the team.
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Review from Nicola R (Daughter of Resident) published on 29 January 2021
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Reply from Aleks Krawczynska, Home Manager at Chesham Bois Manor
Dear Nicola
Thank you so much for your kind review. It means a lot to all staff here at Chesham Bois Manor, especially in this strange time. We love our jobs and we will do anything to make the lives of our dear residents and families as great as possible. We are looking forward to opening our doors again and meeting all of you in person! Best wishes, Aleks.
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Review from Andrew M (Son of Resident) published on 25 November 2020
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Reply from Aleks Krawczynska, Home Manager at Chesham Bois Manor
Dear Andrew and family, thank you so much for your kind words and your support. It was a privilege to look after your mum. On behalf of our whole team, I would like to thank you for the generous donation of beautiful equipment to our newly refurbished staff room. All the staff say 'thank you'. Best wishes to you and your family.
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Review from Christopher (Husband of Resident) published on 9 June 2020
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Reply from Aleks Krawczynska, Home Manager at Chesham Bois Manor
Thank you for your kind words about our home. We would like to thank you for your continuous support and kind comments regarding the care we provide for our residents.
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Review from Maureen W (Sister of Resident) published on 9 June 2020
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Reply from Aleks Krawczynska, Home Manager at Chesham Bois Manor
Thank you so much for your warm words and support. We always do our best if not more to make sure all our residents are happy and safe.
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Review from Robert H (Friend of Resident) published on 29 July 2019
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The Review Score of 9.6 (9.576) out of 10 for Chesham Bois Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.738 for Chesham Bois Manor is calculated as follows: ( (82 Excellents x 5) + (22 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 107 Ratings = 4.738
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.838 Points relating to the number of positive Reviews for Chesham Bois Manor is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 9 Positive Reviews ÷ 9.6 = 0.938
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Jul 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 14 Mar 2025
Private Residential Lower Need Residential Dementia
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Job Title: Home Manager
Joined: 2022
Amber was appointed Home Manager in August 2022 and brings with her 26 years experience of working in the care industry. Starting out her B&M Care career as a Senior Carer, she went on to gain further experience before returning to the B&M family to lead the team at the beautiful Chesham Bois Manor - Amber finally feels like she is home again.
Amber has gained many skills throughout her years and has several qualifications including a Level 5 in Health and Social Care. She has genuine empathy and compassion for ensuring that anyone in her care feels empowered and in control of their lives and decisions, embracing the wonderful ethos that B&M promotes.
Career highlights include campaigning for people who live with dementia, raising awareness, and working hard to change negative perceptions, charity fundraising events for Dementia UK, and being nominated by families and awarded the SHEINSPIRES award in 2021 for her dedication to care.