Respite fees are quoted on an individual basis.
Farnham Common House has a Review Score of 9.6 (9.635) out of 10, based on 11 reviews in the last 2 years. Over all time Farnham Common House has 41 reviews.
Review from I H (Wife of Resident) published on 27 February 2025
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Reply from Steph Palmer, Sales Team Manager at Farnham Common House
Thank you so much for your 5 star review. We appreciate such positive comments about all the staff at Farnham Common House.
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Review from S P (Friend of Resident) published on 4 February 2025
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Reply from Steph Palmer, Sales Team Manager at Farnham Common House
Thank you for the 5 star review, S P. We are glad your friend is happy and settled at Farnham Common House.
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Review from Annette H (Daughter of Resident) published on 20 August 2024
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Reply from Steph Palmer, Sales Team Manager at Farnham Common House
Thank you so much for your 5-star review. We are so glad that you found the atmosphere in the home to be positive and welcoming.
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Review from M S (Friend of Resident) published on 14 March 2024
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Reply from Steph Palmer, Sales Team Manager at Farnham Common House
Thank you for your 5-star review. We are so glad you find Farnham Common House such an exceptional home!
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Review from Lisa F (Wife of Resident) published on 11 January 2024
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Reply from Steph Palmer, Sales Team Manager at Farnham Common House
Thank you for taking the time to leave us a review. We are glad that your husband is now settling in and enjoys the musical activities.
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Review from S W (Son of Resident) published on 23 October 2023
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Reply from Steph Palmer, Sales Team Manager at Farnham Common House
Thank you for taking the time to write a review. We are very glad that you are happy with the care your family is receiving at Farnham Common House.
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Review from Neala W (Granddaughter of Resident) published on 14 September 2023
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Reply from Steph Palmer, Sales Team Manager at Farnham Common House
Thank you for leaving a review. We are glad that you had a nice time visiting Farnham Common House.
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Review from J B (Nephew of Resident) published on 26 July 2023
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Reply from Steph Palmer, Sales Team Manager at Farnham Common House
Thank you for your review. We really appreciate the finer details of your comments and glad that you found the meeting informative.
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Review from Pauline B (Wife of Resident) published on 26 July 2023
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Reply from Steph Palmer, Sales Team Manager at Farnham Common House
Thank you for your 5 star review. We are so glad you enjoy Farnham Common House's personal touch and that you are relaxed knowing your loved one is being taken care of.
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Review from G B (Son of Resident) published on 8 June 2023
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Reply from Steph Palmer, Sales Team Manager at Farnham Common House
Thank you for taking the time to write us a review. We are so happy to know that you are happy with the great care your mother receives at Farnham Common House.
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Review from I B (Brother of Resident) published on 6 June 2023
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Reply from Steph Palmer, Sales Team Manager at Farnham Common House
Thank you for taking the time to write us a review. We are so glad that you are pleased with the care at Farnham Common House.
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Review from G B (Son-in-law of Resident) published on 29 August 2022
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Reply from Steph Palmer, Sales Team Leader at Farnham Common House
Thank you so much for taking the time to write a review.
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Review from C H (Wife of Resident) published on 3 August 2022
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Reply from Steph Palmer, Sales Team Leader at Farnham Common House
Thank you for taking the time to write a review. We appreciate that finding the right care home can be a difficult decision to make but we are so glad that your husband is happy and that you are glad to have chosen Farnham Common House.
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Review from Tracey K (Son of Resident) published on 31 May 2022
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Reply from Steph Lawson, Sales Team Leader at Farnham Common House
Thank you so much for taking the time to write such a review, Tracey. All of your comments are so appreciated and we are so glad that you find Farnham Common House such a positive place for your Mother.
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Review from J T (Daughter of Resident) published on 22 March 2022
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Reply from Steph Lawson, Sales Co-Ordinator at Farnham Common House
Thank you for leaving a review. Thank you for your feedback, this is noted and will be passed on. We are are so glad that you are pleased and will also pass on your thanks.
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Review from W M (Regular Volunteer) published on 16 April 2021
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Reply from Steph Lawson, Sales Co-Ordinator at Farnham Common House
Thank you for your review, Winifred. Visitors are always welcome, and we're also glad to hear the activities are enjoyed.
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Review from Suzanne C (Daughter of Resident) published on 1 March 2021
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Reply from Steph Lawson, Sales Co-Ordinator at Farnham Common House
Thank you for your review. Maintaining contact, especially during these times is so important and we are so happy you are able to stay in regular contact with your Dad.
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Review from Sarah N (Daughter of Resident) published on 16 February 2021
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Reply from Steph Lawson, Sales Co-Ordinator at Farnham Common House
Thank you so much for your recommendation. Activities are always welcome, especially during these times so we are so glad we can provide your Mum so much to enjoy.
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Review from Trevor (Son of Resident) published on 16 February 2021
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Reply from Steph Lawson, Sales Co-Ordinator at Farnham Common House
Thank you very much for your review. We remain passionate about facilitating visits and video calls as often as possible.
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Review from S H (Daughter of Resident) published on 16 February 2021
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Reply from Steph Lawson, Sales Co-Ordinator at Farnham Common House
Thank you so much for your review. You are always welcome to join us for more activities!
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The Review Score of 9.6 (9.635) out of 10 for Farnham Common House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.635 for Farnham Common House is calculated as follows: ( (83 Excellents x 5) + (40 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 126 Ratings = 4.635
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Farnham Common House is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Mar 2019
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Job Title: Home Manager
Joined: 2024
Home Manager at Farnham Common House.