Respite fees are quoted on an individual basis.
Farnham Common House has a Review Score of 9.6 (9.635) out of 10, based on 11 reviews in the last 2 years. Over all time Farnham Common House has 41 reviews.
Review from G J (Husband of Resident) published on 16 February 2021
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Reply from Steph Lawson, Sales Co-Ordinator at Farnham Common House
Thank you so much for your review. You are welcome and we are glad you are so happy with us.
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Review from B H (Daughter of Resident) published on 12 October 2020
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Review from Ray N (Son of Resident) published on 4 February 2020
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Review from Robert M (Son of Resident) published on 22 January 2020
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Review from G D (Son of Resident) published on 9 January 2020
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Review from Susan B (Sister-in-law of Resident) published on 27 June 2019
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Review from Lesley B (Daughter-in-law of Resident) published on 20 June 2019
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Review from Maurice B (Brother-in-law of Resident) published on 20 June 2019
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Review from Kathleen B (Sister-in-law of Resident) published on 20 June 2019
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Review from D G (Friend of Resident) published on 20 June 2019
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Review from A G (Friend of Resident) published on 20 June 2019
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Review from Catherine J (Daughter of Resident) published on 5 March 2019
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Review from Pamela W (Wife of Resident) published on 8 February 2019
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Review from J C (Daughter-in-law of Resident) published on 29 January 2019
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Review from Gary T (Son of Resident) published on 24 August 2018
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Review from Andi B (Son of Resident) published on 24 July 2018
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Review from Laura N (Daughter of Resident) published on 17 May 2018
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Review from Andy B (Son-in-law of Resident) published on 16 May 2018
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Review from Martin M (Son of Resident) published on 11 August 2017
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Review from Jenny L (Granddaughter of Resident) published on 7 August 2017
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The Review Score of 9.6 (9.635) out of 10 for Farnham Common House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.635 for Farnham Common House is calculated as follows: ( (83 Excellents x 5) + (40 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 126 Ratings = 4.635
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Farnham Common House is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Mar 2019
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Job Title: Home Manager
Joined: 2024
Home Manager at Farnham Common House.