Icknield Court

Berryfield Road, Princes Risborough HP27 0HE
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9.6 135 Reviews
  • Icknield Court, Princes Risborough
Icknield Court is a vibrant and friendly care home located within the town of Princes Risborough. Providing residential and dementia care, the home offers a comfortable environment with a strong sense of community.

The kind and experienced care team take the time to build relationships with residents and get to know each individual’s preferences, so that high quality person centred care can be delivered to all.

The home is split across six ‘houses’, all with communal spaces which are ideal for meeting up with friends and family. There are two lovely enclosed courtyard gardens, both designed to be dementia friendly, interactive and stimulating that everyone can enjoy at their leisure.

Activities are arranged by the enthusiastic co-ordinator to ensure a range of hobbies and interests are catered for including painting and reminiscence activities.

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Care Provided by Icknield Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Emma Fielder (Home Manager)
  • Admission Criteria
    • via Bucks County Council and private assessment
    • Ages 65+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Icknield Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,323
    • Self-Funded Residential Dementia Care from £1,472
    • RESPITE Self-Funded Residential Care from £1,522
    • RESPITE Self-Funded Residential Dementia Care from £1,693

  • Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Icknield Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Icknield Court Reviews (135)

Total of 135, showing 1-20
9.6

Icknield Court has a Review Score of 9.6 (9.552) out of 10, based on 14 reviews in the last 2 years. Over all time Icknield Court has 135 reviews.

Overall Experience

  • 99
  • 34
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  • 1

Date Published

135
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Review from D P (Husband of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has not settled in well but this is due to her condition! The staff have worked hard to welcome her and get her to join in with their residents. I am impressed that the home has provided a room to allow her to entertain friends. My family considered this to be over and above what we expected.
Many thanks for this.

Reply from Steph Palmer, Sales Team Manager at Icknield Court

Thank you so much for your 5-star review. We are so glad that you are impressed with the home and their continued support to help your wife settle in.


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Review from P A (Respite Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had great support and kindness from all the staff since I came here early August on a temporary basis.
It helped me to gain confidence and I have had a happy stay.
I would recommend Icknield Court for respite care, as my experience here has been so good.

Reply from Steph Palmer, Sales Team Manager at Icknield Court

Thank you for taking the time to leave us a review. We are so glad that you would recommend Icknield Court after such a happy stay.


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Review from C T (Daughter of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Am very pleased at the level of care mum has and when there have been issues, they have been addressed in a caring and thoughtful way. Thank you.

Reply from Steph Palmer, Sales Team Manager at Icknield Court

Thank you for your review. We are so happy that you are pleased with the level of care for your mum at Icknield Court.


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Review from G S (Son of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled really well, and is happy. The staff have been very kind and efficient, and have looked after any eventuality. Mum and her family are so grateful for the care and professionalism at Icknield Court.

Reply from Steph Palmer, Sales Team Manager at Icknield Court

Thank you for your 5-star review. We are so glad that your mum has settled so well at Icknield Court.


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Review from K T (Son of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the overall care and communication with everyone at the home. Mum is very settled but still confused which is normal. I believe that her eating habits have improved.

Reply from Steph Palmer, Sales Team Manager at Icknield Court

Thank you for your 5-star review. We are glad that you are very please with the home and that your Mum is settled at Icknield Court.


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Review from A S (Daughter of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

To know that my father is keen to return to his home after a lovely day out with me gives me reassurance of how safe, secure, and happily well-looked after, he is at Icknield Court. I have peace of mind knowing he is in the best place for him., I feel heard when talking to staff. His main carer has
taken the time to get to know him and his little ways to ease his anxiety. We are comforted to know the hardest decision we as a family had to make moving dad here was not very hard. For that, we will be forever grateful.

Reply from Steph Palmer, Sales Team Manager at Icknield Court

Thank you so much for taking the time to write such a thoughtful review. We are so glad that you feel so comforted with your father being a resident at Icknield Court.


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Review from T B (Daughter of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father enjoys the activities very much along with the food! He receives good care tailored to his specific needs. The regular family meetings are very useful and suggestions are actioned upon. The staff are very friendly, and professional. They show how well they know my father and how much they
care. Thank you.

Reply from Steph Palmer, Sales Team Manager at Icknield Court

Thank you for your review. We are so happy to read that your father enjoys both the food and activities at Icknield Court.


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Review from A H (Wife of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband spent 4 weeks here everyone was good. The only problem I had to ask after nearly 3 weeks was for him to have a shower and to empty his bin with stoma bags - very smelly.

Reply from Steph Palmer, Sales Team Manager at Icknield Court

Thank you for taking the time to write a review. We take every comment on board and are glad his 4 week stay was good, overall.


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Review from D B (Daughter of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased that I chose Icknield Court for my parents' care. The care staff are kind and understanding of their care needs and are friendly and approachable. The rooms are clean and bright. There is a good choice of activities and visitors are made to feel very welcome. The atmosphere is homely
and relaxed. I am happy to recommend Icknield Court.

Reply from Steph Palmer, Sales Team Manager at Icknield Court

Thank you for your review. We are so glad that you are happy to recommend Icknield Court and that you are pleased with your parent's care.


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Review from Christine G (Daughter of Resident) published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care and love shown to my mum's recent death. She loved the carers, I had no worries about her care, I was always kept up to date with any issues. She was so happy, always looked cared for, even to her nails and jewellery and regular baths which she loved. Thank you so much.

Reply from Steph Palmer, Sales Team Manager at Icknield Court

Thank you so much for the five-star review, Christine. We are so glad that your mum was so happy during her time at Icknield Court. Please accept our sincere condolences.


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Review from Maureen B (Sister of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been here and is very happy, feels safe and well cared for. The staff are so kind.

Reply from Steph Palmer, Sales Team Manager at Icknield Court

Thank you for the 5 star review. We are so glad that your sister is happy at Icknield Court.


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Review from K S (Son-in-law of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent day. The entertainers were outstanding. The food provided was first-class. The care provided by the staff to the residents was excellent.

Reply from Steph Palmer, Sales Team Manager at Icknield Court

Thank you for your 5 star review, K. We are so glad you enjoyed your day at Icknield Court.


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Review from Keith S (Son of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a guest of Icknield Court Care Home since February 2023. At first, she was her grumpy self but in the last five months, never seen her happier, she is really settled which is great as she is a good mum. So thank you Icknield Court.

Reply from Steph Palmer, Sales Team Manager at Icknield Court

Thank you for your 5-star review, K. We are so glad that your Mum is happy and settled in at Icknield Court.


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Review from L W (Daughter of Resident) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

From the moment I first visited to explore Icknield Court Care Home as a suitable care home for my 94-year-old mother, throughout the time she was resident to the sad time when she passed away just four months later, the welcome and care all of us received was exemplary. As an ex-headmistress, my mother
was a fiercely independent and intelligent lady who had exacting standards that her family and those around her could find tricky to meet! So once her frailty meant she was no longer able to safely live alone, we worried that she would find it difficult to settle into life in a care home. However, the caring, friendly, social, energetic atmosphere throughout the whole of Icknield Court meant that she immediately felt at home and threw herself into life there, particularly enjoying the wide-ranging activities. It was always about her as an individual and nothing was ever too much trouble for any of the staff who were always flexible to any request. And critically, always kind, caring and respectful.

Reply from Steph Palmer, Sales Team Manager at Icknield Court

Thank you so much for writing a review. We are so glad that your mother and your family liked the atmosphere at Icknield Court and most importantly, always felt at home.


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Review from Paul H (Son of Resident) published on 15 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here now for two weeks and I have found the care home excellent. It is clean and well-maintained, food looks good and facilities are excellent. I find the staff very pleasant, helpful, polite and respectful. My sister and I feel that we could not have found a better home for our mother.

Reply from Steph Palmer, Sales Team Manager at Icknield Court

Thank you for writing us a review, Paul. We are so glad that you find Icknield Court excellent for your mother.


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Review from Lorna C (Daughter of Resident) published on 20 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has just spent a week in respite care to allow me to go on holiday, and I must say his care was amazing. The facilities were great, and the home is clean and very well looked after. The staff are truly wonderful, each and every one of them; they do an amazing job and are so helpful in every
way. Only one small thing some of the younger staff members struggled to get Dad's hearing in, and without them, he is deaf.
He said the food was great, he enjoyed every meal, and the rooms were bright and clean, but I would suggest taking your own TV in if your loved one is in respite. He loved the activities, said one lady and the team were fantastic and made him feel very welcome and part of everything, so a huge thank you to her for doing such a great job. You even had him singing, which he has not done since my mum passed away. The manager was also very helpful, as I had never put Dad into respite before; he was very helpful with all my questions. I would recommend this home to anyone in the future.

Reply from Steph Lawson, Sales Team Leader at Icknield Court

Thank you for taking the time to write a review, Lorna. We take all of your feedback into account and are so glad that you would recommend Icknield Court.


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Review from H R (Friend of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely afternoon spent celebrating the Queens Platinum Jubilee. All staff are very welcoming and attentive to the residents. Everyone seems happy and well cared for.

Reply from Steph Lawson, Sales Team Leader at Icknield Court

Thank you for writing a review. We are so glad you enjoyed your afternoon at Icknield Court.


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Review from S A (Son of Resident) published on 8 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Icknield Court for about 7 months and in the time she has resided there I have seen tremendous improvements in her. This is due to her having people around her. The staff are great and are not afraid to ask my advice with regard to my mother's temperament. In turn, my mum gets
on well with the staff and the other residents. I am so pleased she went to Icknield Court and this is a testament to all concerned who also go out of their way to welcome me as well.
Thank you to everyone there. It is truly appreciated.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you so much for taking the time to write a review. We are so glad to read how pleased you are that your Mother came to Icknield Court and how happy she is there.


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Review from L B (Wife of Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the staff and team involved in caring for my husband so well while he was at Icknield Court. A really dedicated team of good people.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for taking the time to thanks the staff at Icknield Court and leave a review, Loiz. It is much appreciated.


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Review from G B (Daughter-in-law of Resident) published on 7 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home provides excellent daily care to my mother-in-law. My husband and I are very very pleased with all aspects of the service provided.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for taking the time to leave a review. We are so happy that you and your husband are so pleased with Icknield Court.


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Current Review Score: 9.6 (9.552)

Overview of Review Score

The Review Score of 9.6 (9.552) out of 10 for Icknield Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.774 for Icknield Court is calculated as follows: ( (133 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 168 Ratings = 4.774

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.778 Points relating to the number of positive Reviews for Icknield Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 14 Positive Reviews ÷ 18 = 0.778

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Oct 2021

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Emma

Emma Fielder

Job Title: Home Manager

Joined: 2023

I began my career in Health and Social Care back in 2002 in my hometown of North Wales, working as a Care Assistant. It was there that I discovered my passion for supporting others. In 2007, I became a Registered Nurse, earning a BSc (Hons) in Nursing, and in 2015, I completed a master’s degree in management.


Over the years, I’ve worked in Nursing and Dementia care environments, and I genuinely love what I do. Caring for others is such a privilege—being a part of someone’s life is incredibly special and something I value deeply.


What inspired me to work in the care sector


For me, nursing wasn’t just a career choice; it felt like a calling. One morning, I woke up and said to myself, “I want to be a nurse!” My late grandmother, who was a retired Night Sister, inspired me to take that step. Her dedication and passion for overseeing high-quality care have always been a source of motivation for me.


My passions outside of work


When I’m not at work, I love spending time outdoors, especially on long walks in the countryside or visiting new places with my family. I also enjoy tending to my garden, which is filled with a variety of flowers and even includes a large grapevine—I take great pride in it!


What makes me proud of Icknield Court


I’m genuinely excited to be part of the Icknield Court team. We have a “home from home” approach to care, which creates such a warm and welcoming environment for residents.


Even though we’re a large team, we’ve managed to build a strong sense of family, and every day feels different and fulfilling. Our well-being programme is full and varied, involving our residents in meaningful activities and staying connected to the local community.


It’s the little things—watching the team make a real difference, seeing residents smile, and having fun together—that make me so proud to lead here at Icknield Court.


Frequently Asked Questions about Icknield Court

What types of Care is Icknield Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Icknield Court provide?

Own GP if required is an additional type of care provided.

How many Rooms does Icknield Court have?

There are 90 Single Rooms.

What are the Facilities & Services at Icknield Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Icknield Court to the centre of Princes Risborough?

0.1 mile(s) as the crow flies, distance by road may be significantly further.