Icknield Court

Berryfield Road, Princes Risborough HP27 0HE
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9.6 135 Reviews
  • Icknield Court, Princes Risborough
Icknield Court is a vibrant and friendly care home located within the town of Princes Risborough. Providing residential and dementia care, the home offers a comfortable environment with a strong sense of community.

The kind and experienced care team take the time to build relationships with residents and get to know each individual’s preferences, so that high quality person centred care can be delivered to all.

The home is split across six ‘houses’, all with communal spaces which are ideal for meeting up with friends and family. There are two lovely enclosed courtyard gardens, both designed to be dementia friendly, interactive and stimulating that everyone can enjoy at their leisure.

Activities are arranged by the enthusiastic co-ordinator to ensure a range of hobbies and interests are catered for including painting and reminiscence activities.

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Care Provided by Icknield Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Emma Fielder (Home Manager)
  • Admission Criteria
    • via Bucks County Council and private assessment
    • Ages 65+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Icknield Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,323
    • Self-Funded Residential Dementia Care from £1,472
    • RESPITE Self-Funded Residential Care from £1,522
    • RESPITE Self-Funded Residential Dementia Care from £1,693

  • Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Icknield Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Icknield Court Reviews (135)

Total of 135, showing 21-40
9.6

Icknield Court has a Review Score of 9.6 (9.552) out of 10, based on 14 reviews in the last 2 years. Over all time Icknield Court has 135 reviews.

Overall Experience

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Review from J M (Resident) published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Activities are very good. The staff are extremely good.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for writing a review. We are glad that you are happy with the activities and thank you for your compliments on the staff at Icknield Court.


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Review from K P (Daughter of Resident) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and carers are lovely, caring and always talk to us when visiting mum.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for taking the time to leave a review. We are so glad you are happy with the staff and carer communication on your visits.


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Review from R H (Resident) published on 17 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been living here for almost 2 months. You will note from the options that I am entirely satisfied with this care home. You will be aware of the friendly reception you receive from the staff. This continues through your stay and to all parts of the home and gardens.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for writing a review. We are so glad that you are fully satisfied with Icknield Court and really appreciate all of your kind comments.


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Review from G M (Granddaughter of Resident) published on 9 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We attended the exhibition at Icknield Court. It was a lovely evening, the staff are so welcoming and friendly. The food and drink were lovely. My grandad seems very happy and I always look forward to visiting.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for taking the time to write a review. We are so glad your granddad is so happy and that you enjoyed the food and drinks.


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Review from R M (Granddaughter of Resident) published on 9 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Icknield Court is second to none. The staff are always organising various activities for ht residents and my grandad seems to have settled in so well.
Thank you Icknield Court! The Art Exhibition was a lovely evening.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for taking the time to leave a review. We are glad you had a lovely evening at the exhibition.


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Review from V M (Daughter of Resident) published on 9 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely Photography Exhibition evening. A lot of trouble was gone too. Canapes delicious, drinks flowing and fun had by all. The staff made sure everyone was looked after as well as their residents. Love coming here.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for writing a review. We love to read that you had so much fun and that you love visiting Icknield Court.


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Review from S M (Son-in-law of Resident) published on 9 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited the Photography Exhibition. Well organised and you can see how happy the residents are.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for taking the time to leave a review. We are so glad you can see how happy our residents are.


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Review from B O (Son-in-law of Resident) published on 23 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the home very friendly. The staff have all been brilliant and my father-in-law seems to have settled in nicely. My family liked the feel of the home on their first visit and they made a good decision. Thanks to all the staff.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for writing a review. We are so glad to hear that your father-in-law has settled in so well.


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Review from M A (Granddaughter of Resident) published on 22 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A fantastic care home with very friendly and supportive staff. The care home is well presented and does have a warm and friendly atmosphere. My family and I have been given so much help, support and encouragement during the process and have taken such great care of my grandad since he took residence
a few weeks ago.
Thank you to all the staff for helping us through the process and for looking after my grandad and for making us feel so welcome when we visit.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for taking the time to leave a review. We are so glad to hear that your granddad and your family feel so welcome.


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Review from Andre (Son of Resident) published on 17 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to express our thanks to all the staff and management team at Icknield Court for the care and support you have provided to my mother since she first came to the home in August 2021. She had stayed at the home for respite some 2-3 years earlier and the experience was not great. The changes
implemented over the last year or so have transformed the home. In just a matter of months, we have seen a huge change in mums health and wellbeing. She engages with all the activities and is just happy and content. She has made lots of new friends and that staff have simply been amazing. I cannot thank you enough for all your care and support.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you so much for taking the time to write a review, Andre. We are so glad to hear of your mother's positive changes at Icknield Court.


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Review from S B (Grandson of Resident) published on 17 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fun Halloween Party. Everyone enjoyed themselves. Food is great, entertainment great too. Everything is clean and tidy.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for taking the time to leave a review. We are glad you enjoyed the Halloween party.


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Review from N B (Grandmother of Resident) published on 16 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely Halloween party. All the staff were dressed up and the room was decorated beautifully.
Entertainment was great and lovely sweet treats for all to enjoy.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for taking the time to write a review Natasha. We are so glad you enjoyed the Halloween party.


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Review from P S (Daughter of Resident) published on 16 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today was Icknield Courts Halloween Party which was a very good Party the activities was first class everyone was enjoying themselves and dancing together. The food and drink was a really nice touch and the singer was really good. The home looked lovely and clean and very welcoming.
Many thanks and
well done.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for your review. We are glad that you enjoyed the Halloween Party at Icknield Court.


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Review from J F (Daughter of Resident) published on 4 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had a fall and the staff were excellent. I was kept well informed of her progress with several phone calls.
Very reassured she was in good hands.
Very regular checks were made after the incident. Brilliant work from all the staff.

Reply from Lee-Anne Macdonnell, Marketing & Communications Manager at Icknield Court

Thank you for your review. Our aim is to always keep relatives informed about their loved ones and we are pleased to hear that you felt reassured following your mother's fall.


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Review from J L (Daughter of Resident) published on 29 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff for their kindness. professionalism and care they have shown my mum over the previous and difficult year. As a family, you've shown us a lot of support for instance giving us up to date information with phone calls, emails, letters etc and most importantly any change
in mum's health or care. We have also been very lucky to have been able to visit mum when safe to do so.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for taking the time to write a review. We are so glad you have enjoyed all of your visits.


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Review from G O (Daughter of Resident) published on 21 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

With thanks to all departments, admin, carers, seniors, maintenance, housekeeping and kitchen. So very pleased to have my mother reside here at Icknield Court.
The whole process from the beginning has been an experience I wished we had gone through with other care providers. On each of my visits, I
have found the staff to be so helpful and genuinely kind. They created a happy atmosphere for everyone here.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you so much for taking the time to write a review. We are so pleased to hear of your positive experience with the entire process and are glad that you are happy to have your mother with us.


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Review from S M (Daughter of Resident) published on 14 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is currently on 7 weeks respite with the hope of a permanent placement. The facilities are excellent and the staff are extremely friendly, caring, helpful and enthusiastic with all they have to deal with. The food is excellent and mum has been very happy here. I joined her in a karaoke morning
with other residents which she really enjoyed and also the afternoon tea party. The management is very kind and helpful and I would say this is a 5-star establishment.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you very much for taking the time to leave a review. It is wonderful to read that your mum is so happy at Icknield Court and we are so glad you enjoyed the karaoke!


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Review from K H (Daughter of Resident) published on 31 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum has been here she's got a new lease of life. The manager and his team are fantastic and so caring. They always make sure the residents and family are happy. The family now know that mum is happy and safe in their care. A big thank you to the management and his team.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for taking the time to write and submit a review. We are thrilled to hear that you are so happy with your mums care at Icknield Court.


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Review from I S (Wife of Resident) published on 31 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Icknield COurt as an emergency admission eleven days later I visited home. I was truly impressed. The home is clean, tidy and well run. The staff are exceptional in the way they care. The activities programme is well thought out. The food is excellent, the portions are more
than adequate. I would not hesitate to ask Icknield Court to take my husband for respite care or even long term should the need arise.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you so much for taking the time to leave a review. All of your positive comments are so wonderful to read and we are so glad that you are so impressed.


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Review from A H (Friend of Resident) published on 31 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was invited to see my friend and residents at Icknield Court. There was a party the food was delicious and fantastic music.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for taking the time to leave a review. We are so glad that you enjoyed your visit to Icknield Court.


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Current Review Score: 9.6 (9.552)

Overview of Review Score

The Review Score of 9.6 (9.552) out of 10 for Icknield Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.774 for Icknield Court is calculated as follows: ( (133 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 168 Ratings = 4.774

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.778 Points relating to the number of positive Reviews for Icknield Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 14 Positive Reviews ÷ 18 = 0.778

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Oct 2021

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Emma

Emma Fielder

Job Title: Home Manager

Joined: 2023

I began my career in Health and Social Care back in 2002 in my hometown of North Wales, working as a Care Assistant. It was there that I discovered my passion for supporting others. In 2007, I became a Registered Nurse, earning a BSc (Hons) in Nursing, and in 2015, I completed a master’s degree in management.


Over the years, I’ve worked in Nursing and Dementia care environments, and I genuinely love what I do. Caring for others is such a privilege—being a part of someone’s life is incredibly special and something I value deeply.


What inspired me to work in the care sector


For me, nursing wasn’t just a career choice; it felt like a calling. One morning, I woke up and said to myself, “I want to be a nurse!” My late grandmother, who was a retired Night Sister, inspired me to take that step. Her dedication and passion for overseeing high-quality care have always been a source of motivation for me.


My passions outside of work


When I’m not at work, I love spending time outdoors, especially on long walks in the countryside or visiting new places with my family. I also enjoy tending to my garden, which is filled with a variety of flowers and even includes a large grapevine—I take great pride in it!


What makes me proud of Icknield Court


I’m genuinely excited to be part of the Icknield Court team. We have a “home from home” approach to care, which creates such a warm and welcoming environment for residents.


Even though we’re a large team, we’ve managed to build a strong sense of family, and every day feels different and fulfilling. Our well-being programme is full and varied, involving our residents in meaningful activities and staying connected to the local community.


It’s the little things—watching the team make a real difference, seeing residents smile, and having fun together—that make me so proud to lead here at Icknield Court.