Icknield Court

Berryfield Road, Princes Risborough HP27 0HE
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9.6 135 Reviews
  • Icknield Court, Princes Risborough
Icknield Court is a vibrant and friendly care home located within the town of Princes Risborough. Providing residential and dementia care, the home offers a comfortable environment with a strong sense of community.

The kind and experienced care team take the time to build relationships with residents and get to know each individual’s preferences, so that high quality person centred care can be delivered to all.

The home is split across six ‘houses’, all with communal spaces which are ideal for meeting up with friends and family. There are two lovely enclosed courtyard gardens, both designed to be dementia friendly, interactive and stimulating that everyone can enjoy at their leisure.

Activities are arranged by the enthusiastic co-ordinator to ensure a range of hobbies and interests are catered for including painting and reminiscence activities.

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Care Provided by Icknield Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Emma Fielder (Home Manager)
  • Admission Criteria
    • via Bucks County Council and private assessment
    • Ages 65+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Icknield Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,323
    • Self-Funded Residential Dementia Care from £1,472
    • RESPITE Self-Funded Residential Care from £1,522
    • RESPITE Self-Funded Residential Dementia Care from £1,693

  • Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Icknield Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Icknield Court Reviews (135)

Total of 135, showing 41-60
9.6

Icknield Court has a Review Score of 9.6 (9.552) out of 10, based on 14 reviews in the last 2 years. Over all time Icknield Court has 135 reviews.

Overall Experience

  • 99
  • 34
  • 1
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Date Published

135
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Review from A H (Daughter of Resident) published on 31 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came into Icknield Court at the end of March 2021. As a family, we were concerned that she would settle in. She is so happy and contented. The staff are amazing, all of them, so kind and caring. I would not hesitate to recommend this lovely care home. A home from home. Thank you to the manager
and his lovely staff.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for taking the time to leave a review. It is wonderful to read such positive comments and we are so happy that your mother is so settled and happy.


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Review from A H (Son of Resident) published on 31 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always very attentive and caring. Attended a really fabulous garden party BBQ with the staff, residents and relatives, dancing and entertainment. A great afternoon. The food was outstanding and the portion sizes enormous.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for taking the time to leave a review. We are so glad you had such a great afternoon at Icknield Court.


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Review from U U (Granddaughter of Resident) published on 31 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attended a summer party on 21st August 2021. This was so well organised! The greeting was kind and efficient at the door. The food was great, entertainment and the whole atmosphere. I was so happy to be invited.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for taking the time to leave a review. We are so glad you enjoyed your afternoon at Icknield Court's event.


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Review from T S (Grandson of Resident) published on 31 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasure to visit Icknield Court staff is very pleasant and helpful. I've been to several entertainment events here and always had a fantastic time and you can see the residents enjoying themselves. Bbq day today was very enjoyable with a fantastic food spread. Thank you all very much keep
up the great things you all do.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for taking the time to leave a review. We are so glad that you enjoyed your time at Icknield Court for the BBQ.


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Review from M H (Resident) published on 3 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my stay here I have been treated with kindness by everyone. It has been a great pleasure and experience. All the staff have been so kind and helpful at all times. The food has been outstanding at all times. The activities, I have been happy to join in with the activities and it has made a big
difference in my life, have enjoyed all the activities.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for your review. We are so glad you had a great experience at Icknield Court.


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Review from C S (Daughter of Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been with you for 2/3 weeks at present, on my visits and phone calls I have found everyone to be very pleasant, helpful and a good willingness to help. It is a difficult time for all at present but this certainly does not seem to have affected the staff and colleagues willingness to do
an excellent job. I have not seen the rooms etc but I am sure they are very adequate. I have not seen activities etc but the staff are excellent.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for your review. We appreciate all of your positive comments about the home and staff.


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Review from Sharla M F (Granddaughter of Resident) published on 8 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I’d like to say how wonderful the two members of staff were at the door when we arrived at 1ish to set up for Nanas 100th! They were so welcoming, friendly and helped my father and me do our flow tests. Our party room was large & Homely. Our Pink theme was honoured, they provided a pink tablecloth,
pretty crockery and napkins etc. The sandwiches were delicious, fresh and nicely presented. The manager exceeded all expectations by kindly going out of his way to assist us with connecting my presentation to the care homes system. We could never have done it without him, that kind act made my Nana’s birthday celebration all that more special and removed a week's worth of stress from my shoulders! I loved some of the special touches, the piano, drum kit, bongo drums. The chicken pen, the gardens, the projection of the moving butterfly’s in the hallway, football decorations in the lobby. Nana has warmed to the carer and others I’m yet to meet. Loved the physio lady, she was fab!

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you so much for such a wonderful review Sharla. Happy 100th Birthday to your Nana!


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Review from Christian F (Relative of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The experience of my wife's grandmother's 100th birthday with yourselves was wonderful. The staff were so helpful, kind and friendly, going above and beyond all the time to make her 100th birthday experience simply wonderful. Thank you for everything you do. Keep smiling and delivering such a heartwarming,
friendly service.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you so much for your review, Christian. Happy 100th Birthday!


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Review from Nicki F (Granddaughter of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had such a glorious afternoon with our relative, celebrating her 100th birthday! It's Covid, and we were all so nervous about what was/is doable - and yet, the entire team made us as comfortable and helped us most. A wonderful tea party. While I must add - still caring (lifting, moving, handling)
for our relative - so grateful. It's such a beautiful place. Clean, beautifully kept - did not expect such kindness.

Reply from Steph Lawson, Sales Co-ordinator at Icknield Court

Thank you so much for your review Nicki. Happy 100th birthday to your relative!


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Review from J B (Friend of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming home. Management is very friendly. Clean and tidy. Amazing week planned by the activities for carers week. Residents appear happy, safe and well looked after.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for your review Jo. Your comments are appreciated and it's great to know the activities are so enjoyed.


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Review from A T (Daughter of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was well looked after by the team who were really friendly and patient with her in these difficult times. If I lived nearer I would want to stay here but unfortunately, she now needs nursing care.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for your review. We really appreciate your positive comments.


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Review from Barry M (Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’ve been in home for couple of weeks, having great food and drinks, going home to my home tomorrow, and have to do those things for myself, It’s a very nice place to live and nice carers too, I’ve had good accommodation, with all that I need. They also have things to do,that lots of people won’t normally
have a chance to do, had my hair cut yesterday in the home, and the woman done a good job ,at good price. Thanks.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you so much for your review Barry. We are so glad you have enjoyed your time at Icknield Court.


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Review from D P (Father of Resident) published on 11 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Only having been able under strict Covid regulations to travel from Scotland into England, my wife and I journeyed by car early in May to visit our daughter who is a youthful resident at Icknield Court. Following a very long trip, we were welcomed with much dignity and respect as aged senior citizens.
It had been over one year since we had been able to see our beloved daughter in person, except for regular video calls and, of course, emotions were very evident. During the three days we were in the area we could not have been treated more respectfully by both management and staff, including being able to snack, lunch and breakfast with our daughter as well as being able to take her out for a run in the car. Only departure back home to Scotland, for now, was difficult for us both to cope with.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you so much for your review. We so appreciate your comments and are so happy that you enjoyed the time with your daughter at Icknield Court.


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Review from R B (Son of Resident) published on 11 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Icknield Court made a special effort to arrange and organise a 100th Birthday celebration for my mother. Even during the difficult periods of the pandemic they did an excellent job and made the day memorable for her, even though guest numbers were very limited.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for your review. Happy 100th Birthday to your mother!


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Review from M C (Daughter of Resident) published on 11 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for nine weeks and is very happy and settled.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for your review. We are so glad to know that your mother is happy and settled.


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Review from A P (Son of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A friendly, well-organised home with helpful staff and a welcoming environment. Obviously, mum has some fears about being here, not home, but has made friends here.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for your review. We appreciate your comments and are so glad to know that your mum has made friends.


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Review from R H (Son-in-law of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great place and friendly staff. I can't find fault. My mother-in-law is really happy here.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for your review. We are very pleased to hear how happy your mother-in-law is here.


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Review from D S (Grandson of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful. The care home is clean and tidy. Booking an appointment happens with ease. My nan is well looked after. My name has always said the food is good and looked after, she is happy here. My nan likes and enjoys the activities.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for your review. We love to hear that your nan is happy with us and that she enjoys the food.


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Review from Anne M (Resident) published on 20 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I entered the home, I felt safe and happy. The staff started talking about clothes and hair; I was very happy. I absolutely love the food. It is healthy, suitable and delicious.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you so much for your review. It is lovely to read your comments about how happy you felt.


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Review from P S (Respite Resident) published on 25 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Icknield Court is a top class home. Food was lovely and it was very clean. The carers were wonderful, very kind and friendly. I was very happy and well looked after and did not want to go home.

Reply from Steph Lawson, Sales Co-Ordinator at Icknield Court

Thank you for your review. We are so happy to hear that you enjoyed your time at Icknield Court.


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Current Review Score: 9.6 (9.552)

Overview of Review Score

The Review Score of 9.6 (9.552) out of 10 for Icknield Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.774 for Icknield Court is calculated as follows: ( (133 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 168 Ratings = 4.774

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.778 Points relating to the number of positive Reviews for Icknield Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 14 Positive Reviews ÷ 18 = 0.778

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Oct 2021

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Emma

Emma Fielder

Job Title: Home Manager

Joined: 2023

I began my career in Health and Social Care back in 2002 in my hometown of North Wales, working as a Care Assistant. It was there that I discovered my passion for supporting others. In 2007, I became a Registered Nurse, earning a BSc (Hons) in Nursing, and in 2015, I completed a master’s degree in management.


Over the years, I’ve worked in Nursing and Dementia care environments, and I genuinely love what I do. Caring for others is such a privilege—being a part of someone’s life is incredibly special and something I value deeply.


What inspired me to work in the care sector


For me, nursing wasn’t just a career choice; it felt like a calling. One morning, I woke up and said to myself, “I want to be a nurse!” My late grandmother, who was a retired Night Sister, inspired me to take that step. Her dedication and passion for overseeing high-quality care have always been a source of motivation for me.


My passions outside of work


When I’m not at work, I love spending time outdoors, especially on long walks in the countryside or visiting new places with my family. I also enjoy tending to my garden, which is filled with a variety of flowers and even includes a large grapevine—I take great pride in it!


What makes me proud of Icknield Court


I’m genuinely excited to be part of the Icknield Court team. We have a “home from home” approach to care, which creates such a warm and welcoming environment for residents.


Even though we’re a large team, we’ve managed to build a strong sense of family, and every day feels different and fulfilling. Our well-being programme is full and varied, involving our residents in meaningful activities and staying connected to the local community.


It’s the little things—watching the team make a real difference, seeing residents smile, and having fun together—that make me so proud to lead here at Icknield Court.