Icknield Court

Berryfield Road, Princes Risborough HP27 0HE
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9.6 135 Reviews
  • Icknield Court, Princes Risborough
Icknield Court is a vibrant and friendly care home located within the town of Princes Risborough. Providing residential and dementia care, the home offers a comfortable environment with a strong sense of community.

The kind and experienced care team take the time to build relationships with residents and get to know each individual’s preferences, so that high quality person centred care can be delivered to all.

The home is split across six ‘houses’, all with communal spaces which are ideal for meeting up with friends and family. There are two lovely enclosed courtyard gardens, both designed to be dementia friendly, interactive and stimulating that everyone can enjoy at their leisure.

Activities are arranged by the enthusiastic co-ordinator to ensure a range of hobbies and interests are catered for including painting and reminiscence activities.

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Care Provided by Icknield Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Emma Fielder (Home Manager)
  • Admission Criteria
    • via Bucks County Council and private assessment
    • Ages 65+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Icknield Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,323
    • Self-Funded Residential Dementia Care from £1,472
    • RESPITE Self-Funded Residential Care from £1,522
    • RESPITE Self-Funded Residential Dementia Care from £1,693

  • Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Icknield Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Icknield Court Reviews (135)

Total of 135, showing 121-135
9.6

Icknield Court has a Review Score of 9.6 (9.552) out of 10, based on 14 reviews in the last 2 years. Over all time Icknield Court has 135 reviews.

Overall Experience

  • 99
  • 34
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Review from Michele J (Daughter of Resident) published on 23 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Ickneild Court since November 2015, he is very happy there.
He suffers dementia and is 91 years old, he has been out on 2 trips on a steam train with staff and really enjoyed it.
The home provides good quality food, is clean, the staff are very friendly and hard working.

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Review from P S (Husband of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Find Icknield Court to be very clean, excellent individual patients/person friendly, attentive care staff. The dining area is light and airy and so far as I know the food is very good, served hot and nice variety. I believe that in the mornings there may be "group" activities but I am not sure if this
is so. Altogether I am pleased my wife resides here though I eternally wish she could still be at home.

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Review from Kate Y (Friend of Resident) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything seems clean, friendly, warm, good environment, activities, caring. My elderly friend, although still a bit confused as to why she's there is content, healthy and active. Her room was decorated to her taste and she has some of her own furniture, which helps her a lot.

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Review from Arthur B (Son of Resident) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Icknield Court is excellent for my mother. The correct support is provided and outside agencies such as Doctors and social services as required.

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Review from S B (Daughter of Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As soon as we visited the home we knew it would be great for Dad.
The staff were very interested in finding out all about him and the layout was welcoming.
The rooms were a very good size and well furnished.
But above all, the care Dad received was over and above what we expected.
They bonded with
Dad and cared about him which was fantastic for the family.
The most amazing thing was their care for him in his final days, we could not have wished for anything better. They were very involved and this made Dad's passing so much easier.
We will always be grateful to you for making his passing peaceful.

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Review from E N (Niece of Resident) published on 19 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our aunt has lived at Icknield Court for several years. Both management and staff have been very proactive and supportive of her changing needs as her health has deteriorated. The high standards, in all aspects of her care, ensure we are informed of any situation that may be of concern, involving us
as needed.


We have been fortunate to find a warm, caring and stimulating environment for our aunt. It gives us peace of mind knowing she is in a safe and secure home with her personal, medical and dietary support needs being met by a team of experienced and professional carers 24/7.


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Review from Rachel H (Granddaughter of Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my grandparents live in Icknield Court. The staff are very caring and look after my grandparents well. The manager is very approachable and I feel confident to ask him any questions with regards to my grandparents care. The atmosphere is "homely" and my family enjoy attending the events organised
by the home, which I feel makes the care home an extra special family experience.

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Review from Sally H (Regular Volunteer) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I spend about two hours each week at Icknield supporting residents with activities.
We regularly play scrabble, dominoes and cards.
I assist with creative activities, which are often themed according to what is happening, e.g. Queen's 90th birthday, Christmas, Easter, gardening.
I am extremely impressed
with the variety of activities the residents are able to engage in. They find this very stimulating and it encourages them to chat.

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Review from Wendy M (Daughter of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at all times are helpful, caring and will always have time for a chat about mum about her needs. Any problems they will contact me straight away over illness or anything. This home is a credit to all the staff, carers and management.

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Review from Ricky L (Husband of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my wife three times a week so I see quite well how things are for her and see too that she is happy. The staff are good with her and also kind to me when I visit, including usually staying for lunch. My only gripe is that enough care wasn't taken to see that she wore her glasses all day, and
in fact have lost her glasses which I have now replaced. The new greek manager seems to have shaped things if that were necessary and is most attentive. Thank you for all your help.

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Review from Bruce B (Son of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We really appreciate the way the carers looked after my mum over the last five years but especially the last year as she deteriorated. Particularly I would like to commend one of the carers she was always cheerful and very caring.

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Review from Rena W (Daughter of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had lived in Icknield Court for five and a half years and in that time she was treated with great respect and care from all the staff. The home is kept well and is very welcoming to visitors. I visited mum often and found the staff to be very friendly and helpful to me as well. We really did
appreciate everything. My only negative thing to say is about the laundry.

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Review from Jusith B (Daughter-in-law of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally "mum" has been cared for exceptionally throughout her five years or so at Icknield Court. All services and needs were met and rendered graciously during her slide into dementia and ultimately her death recently. People still recognised that she was the gracious lady we have always known her
to be and we so appreciated that too.
Her "Nurses, Carers" on the whole have all been exceptional.

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Review from Ella J (Daughter of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very good but open communication between staff and management is lacking. A current resident is violent and has caused serious injuries to two residents as well as striking my mother in the face twice leaving a bruise. In my opinion, this man is not receiving the care he needs and other residents
and visitors are not being safeguarded under the Fremantle Trust Policy. Staff are also at risk daily. Management did not tell my mother's keyworker or other staff about the incidents.

Reply from Stuart Robb, Business Development Executive at Icknield Court

We accept that there were issues with regards to the challenging behaviour of one of our residents within a designated Dementia area of our Home. "We are pleased to say that all the incidents identified and their causes have now been resolved following involvement of the appropriate social and healthcare professionals working in conjunction with our own teams. All our residents continue to enjoy a caring and safe environment at Icknield Court, while extra provision has been made to those who needed further specialist care". - Antonios Loumousiotis - Home manager Icknield Court.


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Review from Fran H (Daughter of Resident) published on 29 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident at Icknield Court three years ago in that time she has had exemplary care. I cannot speak more highly fo the staff who have ensured that these yers have been happy and comfortable. She particularly likes the variety of activities and enjoyed the range of services provided.
Needing to be encouraged to the hairdresser but always liking the result.
Thes staff are not only caring and professional but are genuinely kind of the residents in their care.

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Current Review Score: 9.6 (9.552)

Overview of Review Score

The Review Score of 9.6 (9.552) out of 10 for Icknield Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.774 for Icknield Court is calculated as follows: ( (133 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 168 Ratings = 4.774

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.778 Points relating to the number of positive Reviews for Icknield Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 14 Positive Reviews ÷ 18 = 0.778

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Oct 2021

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Emma

Emma Fielder

Job Title: Home Manager

Joined: 2023

I began my career in Health and Social Care back in 2002 in my hometown of North Wales, working as a Care Assistant. It was there that I discovered my passion for supporting others. In 2007, I became a Registered Nurse, earning a BSc (Hons) in Nursing, and in 2015, I completed a master’s degree in management.


Over the years, I’ve worked in Nursing and Dementia care environments, and I genuinely love what I do. Caring for others is such a privilege—being a part of someone’s life is incredibly special and something I value deeply.


What inspired me to work in the care sector


For me, nursing wasn’t just a career choice; it felt like a calling. One morning, I woke up and said to myself, “I want to be a nurse!” My late grandmother, who was a retired Night Sister, inspired me to take that step. Her dedication and passion for overseeing high-quality care have always been a source of motivation for me.


My passions outside of work


When I’m not at work, I love spending time outdoors, especially on long walks in the countryside or visiting new places with my family. I also enjoy tending to my garden, which is filled with a variety of flowers and even includes a large grapevine—I take great pride in it!


What makes me proud of Icknield Court


I’m genuinely excited to be part of the Icknield Court team. We have a “home from home” approach to care, which creates such a warm and welcoming environment for residents.


Even though we’re a large team, we’ve managed to build a strong sense of family, and every day feels different and fulfilling. Our well-being programme is full and varied, involving our residents in meaningful activities and staying connected to the local community.


It’s the little things—watching the team make a real difference, seeing residents smile, and having fun together—that make me so proud to lead here at Icknield Court.