Lent Rise House

Coulson Way, Burnham, Slough SL1 7NL
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9.8 58 Reviews
  • Lent Rise House, Slough
Lent Rise House care home provides a calm and relaxing environment for older people requiring nursing and dementia nursing care. The experienced and skilled care team are skilled in providing care and support that meets each individual’s unique needs.

The team encourage independence and choice whilst maintaining a friendly atmosphere throughout the home. A beautiful outdoor space enables everyone to enjoy the fresh air or tend to the chickens in the garden.

There is a varied and interesting activities schedule on offer, suitable for residents to enjoy and participate as they wish. Many events and occasions are celebrated throughout the year, giving residents plenty of opportunities to build friendships and make each day matter.

Care Provided by Lent Rise House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Multiple Sclerosis
  • Other Care Provided
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Louise Foyle-York (Home Manager)
  • Admission Criteria
    • Via Bucks County Council Social and private assessment
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Lent Rise House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,706
    • Self-Funded Nursing Dementia Care from £1,849
    • RESPITE Self-Funded Nursing Care from £1,962
    • RESPITE Self-Funded Nursing Dementia Care from £2,127
  • Respite fees are quoted on an individual basis.


  • (these prices are only a guideline, please contact Lent Rise House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 58, showing 21-40
9.8

Lent Rise House has a Review Score of 9.8 (9.810) out of 10, based on 18 reviews in the last 2 years. Over all time Lent Rise House has 58 reviews.

Overall Experience

  • 39
  • 18
  • 0
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  • 1

Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I attended the Lent Rise Christmas Party today. It was such a touching experience. The home is staffed by simply the best people. Even folk on their day off came along to help make the event fun. There was an amazing tea provided by the kitchen team. The singer was brilliant, and the atmosphere was
just lovely. I wish so many ways that my dad wasn't in a care home but given he has to be there really isn't anywhere else I'd rather he was! Thank you Lent Rise.

Reply from Steph Palmer, Sales Team Leader at Lent Rise House

Thank you so much for leaving a review. We are so glad that you enjoyed the Christmas Party at Lent Rise House.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Lent Rise home for six and a half years during this time she has always been treated with kindness, love and dignity. During the very difficult times of covid, we had total peace of mind. She was safe at all times and any change of health issues with my mother we were
always informed and kept up to date. During the last week of my mother's life, the staff were amazing ensuring mother was comfortable and pain-free. We as a family were always made welcome and treated with respect and able to be with our mother 24/7 in the last days.

Reply from Steph Palmer, Sales Team Leader at Lent Rise House

Thank you for taking the time to write a review. We are so happy to know how pleased you were with your mother's care and pass on our sincere condolences too.


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Overall Experience  Overall Experience 4.0 out of 5

My mother was in Lent Rise nursing home for six and a half years. She has had excellent care over the years. The staff have always been very caring and patient with her. In the early years, she loved all the activities and entertainment. As her dementia worsened, it was not so practical for her to attend,
which was a shame. Her end-of-life care was superb. We couldn't have asked for more. The staff were so compassionate. Thank you.

Reply from Steph Palmer, Sales Team Leader at Lent Rise House

Thank you for taking the time to write a review, Wendy. We appreciate such positive feedback about so many aspects of Lent Rise House, thank you.


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Overall Experience  Overall Experience 5.0 out of 5

How can we ever thank the staff at Lent Rise for the wonderful care that they gave our mother during the last 18 days of her life? Although mum's stay was short, she received the most fantastic nursing care and kindness and was given the dignity that she so deserved. During my visits, the staff were
all so kind, caring and compassionate towards me and I knew that mum was in safe hands. To know that mum was up, dressed and having companionship and stimulation was so important to my sister and myself. Mum's quality of life was enhanced so much. The staff were very experienced in the care of those with Alzheimer's and had a wealth of knowledge in knowing how to handle the many issues that mum had. We will be forever grateful that mum went to Lent Rise.

Reply from Steph Palmer, Sales Team Leader at Lent Rise House

Thank you very much for taking the time to write a review. All of your positive comments are so appreciated and we are so glad that you are so grateful for the time your mum spent at Lent Rise House.


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Overall Experience  Overall Experience 4.0 out of 5

It is always a pleasure to visit my ex-neighbour in Lent Rise House. The staff are very welcoming and the place has a happy atmosphere. It was the same when I visited my husband, daily, some years back. Standards seem as high now as they were then.

Reply from Steph Palmer, Sales Team Leader at Lent Rise House

Thank you for leaving a review, Barbara. We are so glad to have you visit and that you are so happy with the standards at Lent Rise House, thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident here for nearly three years and we cannot praise the staff highly enough for their constant kindness and loving care. He really could not be better looked after. Many, many thanks.

Reply from Steph Lawson, Sales Team Leader at Lent Rise House

Thank you for writing a review. Your compliments to the staff are so welcomed and we are so happy you are pleased with your husband's care.


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Overall Experience  Overall Experience 5.0 out of 5

The care my Mum has received in the last year has been excellent. The staff are friendly, approachable and professional. They are sympathetic to Mum’s needs and really care about her welfare. Lent Rise House is spotlessly clean, the food is great and the overall ambience is very welcoming.

Reply from Steph Lawson, Sales Co-Ordinator at Lent Rise House

Thank you for leaving a review, Jeff. We are so glad to know that you find Lent Rise House so welcoming.


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Overall Experience  Overall Experience 5.0 out of 5

My mother spent just over 2 years at Lent Rise House until she sadly passed away. The care given to her in that time was absolutely wonderful. The carers, nurses and admin were a fantastic team with their help with my mum and family. Thank you to all.

Reply from Steph Lawson, Sales Co-Ordinator at Lent Rise House

Thank you for taking the time to write and submit a review, Julie. Your positive feedback means so much. Please accept my sincere condolences.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Lent Rise House for the last couple of years of her life, during some very testing times for the home with Covid. At all times we were very happy with the care she received from the staff from the day-to-day care to celebrating her birthdays. There were times when the staffing
numbers were lower than they should really be, but the staff that were there always worked hard to cover the staffing shortage.
When it came to her last days they were very supportive and made sure we could visit her as much as possible. They also made sure we kept informed of her condition which allowed members of the family to be with her when she passed, which made sure she wasn't on her own.

Reply from Steph Lawson, Sales Co-Ordinator at Lent Rise House

Thank you for taking the time to write and submit a review, Peter. Feedback of any kind is so valuable to us and I am glad to hear that you were very happy with the care your mother received.


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Overall Experience  Overall Experience 4.0 out of 5

My mum was at Lent Rise for 3 weeks of respite care after an operation. Although she had to self isolate for the first two weeks due to COVID restriction the staff looked after her really well, were attentive and caring.

Reply from Steph Lawson, Sales Co-Ordinator at Lent Rise House

Thank you for your review A M. We are so happy to hear that you were happy with your mum's stay.


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Overall Experience  Overall Experience 4.0 out of 5

Given the extreme circumstances that have prevailed with the pandemic, I can only praise the dedication and diligence of the Lent Rise staff. We have had regular updates with regards to Mum and visits have been facilitated under strict covid regulations when possible.
The staff are always friendly
and accommodating and, I know, take great care of Mum. The weekly Skype calls are a comfort.
Thank you to all at Lent Rise.

Reply from Steph Lawson, Sales Co-Ordinator at Lent Rise House

Thank you for your review, S H. We are happy to hear that you still keep in touch regularly via Skype and always encourage alternative ways of keeping in touch.


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Overall Experience  Overall Experience 5.0 out of 5

In these unusual times it's really hard not being able to see my dad so it's even more important than ever to know that he's well looked after by the Lent Rise team. They care for his every need, as you'd expect, but they also take the time to chat with him and make him smile for which I'll be eternally
grateful. Heartfelt thanks to the awesome team for all that they do!

Reply from Steph Lawson, Sales Co-Ordinator at Lent Rise House

Thank you for your lovely review, Sarah. On behalf of the team, you are welcome!


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Overall Experience  Overall Experience 4.0 out of 5

We have been very happy with the care that my mother is receiving. Staff and carers all very accommodating, they have been very professional and in their approach to Covid 19 have taken all the necessary steps to ensure that all the residents are well protected.

Reply from Steph Lawson, Sales Co-Ordinator at Lent Rise House

Thank you for your review, Pamela. The health and wellbeing of residents and employees is our top priority and we will continue to take every precaution.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Lent Rise House for nearly two years. I have always been so impressed with everyone at Lent Rise, each carer really goes the extra mile to look after their residents. I really feel like my mum isn’t just being physically looked after but also mentally cared for and I couldn’t ask
for more. Management, processes, living environments are all great. I would strongly recommend it to anyone that is thinking about attending this care home. Oh and the chef is great, my mum is always raving about the food which is diverse, healthy, diabetic friendly and tastes great. Well done all.

Reply from Steph Lawson, Sales Co-Ordinator at Lent Rise House

Thank you so much for your review, Sam. We source local produce when possible and our food is freshly cooked on-site so we are so glad your mum enjoys it.


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Overall Experience  Overall Experience 4.0 out of 5

Our mother has been a resident in Lent Rise Care Home for many years. We are very happy with Mum's situation and care at Lent Rise. The communication from the office and the activities organisers during the pandemic has been very good. Thank you.

Reply from Steph Lawson, Sales Co-Ordinator at Lent Rise House

Thank you for your review Carol. Communication is so important during these times and we are so glad the activities are being enjoyed too.


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Overall Experience  Overall Experience 5.0 out of 5

Our mother is extremely well cared for at Lent Rise. We rest easy knowing she is in good hands, with the best care. During times of the pandemic while our family is unable to visit, the staff have helped video (Skype) call with us, enabling to see and talk to our mum. I can't say enough about how happy
I am with the service, care, and staff.

Reply from Steph Lawson, Sales Co-Ordinator at Lent Rise House

Thank you for your review, Martin. We will always do our best to ensure that residents have access to devices to enable video and telephone calls as often as possible.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has had fantastic care from Lent Rise House with covid they are very compliant and, although we have not been able to visit, we have been kept up to date and have Skype calls with Mum she is happy and smiles a lot which is lovely to see. This comes from the staff's care of Mum. She is not distressed,
even with her dementia. Mum has been in Lent Rise for over a year and we as a family, although difficult for us, are pleased with the excellence they offer here. A massive thanks to all involved.

Reply from Steph Lawson, Sales Co-Ordinator at Lent Rise House

Thank you very much for your review, Shirley. Keeping in touch is very important and we will always strive to keep communications as regular as possible. We are so glad that you are pleased.


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Overall Experience  Overall Experience 5.0 out of 5

Our mother has been a resident here for a couple of years. Our mum, from the start, has been treated with the utmost care and respect. Her needs are anticipated and met and any concerns are shared with us. The meals are all prepared fresh and are varied taking all dietary requirements into consideration.
The chef is happy to hear feedback and go the extra mile. There is always a cuppa and a biscuit on offer too. We are very happy with the care received and all communications from Lent Rise. The staff do a wonderful job and with covid all precautionary measures are in place. It’s been challenging for everyone, but we receive regular updates on Mum's wellbeing. There is FaceTime available and encouraged, staff welcome as much contact as possible inappropriate ways. The activity team I can not fault either, they are constantly looking for and implementing ways to engage with everyone and also do one to one sessions with those that can not participate. We appreciate and salute you, thank you!

Reply from Steph Lawson, Sales Co-Ordinator at Lent Rise House

Thank you so much for your review, Juliette. We appreciate all of your kind words and you are always welcome for a cuppa and a biscuit!


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Overall Experience  Overall Experience 4.0 out of 5

A comfortable, lively home with caring professionals. Mum is at the stage of her dementia where she cannot join in with activities, however, she is always beautifully dressed, her jewellery is put on and she is wheeled into the lounge in her lovely comfy chair where she can listen and observe or just
nap! We receive a weekly update from her key worker and in these very difficult times we partake in a weekly Skype call with her. Any little issue or health concern, I receive a call from her nurse, advising me of the action taken.

Reply from Steph Lawson, Sales Co-Ordinator at Lent Rise House

Thank you for your review Denise. We will always facilitate regular updates and communications between you and your mum, especially during these difficult times.


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Overall Experience  Overall Experience 5.0 out of 5

Our family was recommended to this care home in 2013. It has not failed in any way since then. The staff have been brilliant what more can we say!

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Current Review Score: 9.8 (9.810)

Overview of Review Score

The Review Score of 9.8 (9.810) out of 10 for Lent Rise House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.810 for Lent Rise House is calculated as follows: ( (175 Excellents x 5) + (32 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 211 Ratings = 4.81

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lent Rise House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jul 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

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Louise Foyle-York

Job Title: Home Manager

Joined: 2024

Home Manager.