Lent Rise House

Coulson Way, Burnham, Slough SL1 7NL
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9.8 58 Reviews
  • Lent Rise House, Slough
Lent Rise House care home provides a calm and relaxing environment for older people requiring nursing and dementia nursing care. The experienced and skilled care team are skilled in providing care and support that meets each individual’s unique needs.

The team encourage independence and choice whilst maintaining a friendly atmosphere throughout the home. A beautiful outdoor space enables everyone to enjoy the fresh air or tend to the chickens in the garden.

There is a varied and interesting activities schedule on offer, suitable for residents to enjoy and participate as they wish. Many events and occasions are celebrated throughout the year, giving residents plenty of opportunities to build friendships and make each day matter.

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Care Provided by Lent Rise House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Multiple Sclerosis
  • Other Care Provided
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Louise Foyle-York (Home Manager)
  • Admission Criteria
    • Via Bucks County Council Social and private assessment
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Lent Rise House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,706
    • Self-Funded Nursing Dementia Care from £1,849
    • RESPITE Self-Funded Nursing Care from £1,962
    • RESPITE Self-Funded Nursing Dementia Care from £2,127

  • Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Lent Rise House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Lent Rise House Reviews (58)

Total of 58, showing 41-58
9.8

Lent Rise House has a Review Score of 9.8 (9.810) out of 10, based on 18 reviews in the last 2 years. Over all time Lent Rise House has 58 reviews.

Overall Experience

  • 39
  • 18
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Date Published

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40

Review from Lorraine G (Daughter of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I transferred my dad from another home, the staff at Lent Rise House could not have been more helpful in making a difficult transition into a success. My dad was welcomed warmly and settled into his room quickly. He enjoyed the company of his fellow residents. He loved the entertainment, especially
the musical events, where he would join in and sing every word with a huge smile on his face. His care was exemplary, I was kept informed by the nursing staff if he was unwell and the care he received was second to none. When he passed away the duty staff were wonderful. I think they shed more tears than me.

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Review from Lynn L (Daughter of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for almost a year now and she is so happy to be there. The staff are excellent, from the carers, admin staff, chef, etc. they make you feel like you are one big family. My friend came over from New Zealand and could not believe how well Mum was being looked after and how lovely
the staff were.
I have been there at all different times so I’ve seen the activities, food, etc. and have never had any worries that she is being looked after.
Would not hesitate in recommending the home to others.

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Review from J E (Daughter of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent her last weeks in Lent Rise House. I was extremely satisfied and impressed with the care she received. The nursing staff regularly contacted me to advise on her health. The home itself is bright, clean and airy, with a welcoming feel as soon as you go through the door. There are plenty
of activities for residents to enjoy. I wish my mum's fast deteriorating health had not prevented her from enjoying the facilities to the full.

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Review from J C (Daughter of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for five months at Lent Rise House. The staff are very friendly and so caring. Their job can be challenging at times, but they go the extra mile to give that extra support. My father is very happy and settled in straight away.
Thank you.

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Review from David C (Son of Resident) published on 18 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum had been in the home since the beginning of the year until she passed away recently. During that time she was well cared for and treated with utmost respect and dignity. The home was very clean and welcoming. Food always looked appetising and well presented. During the last few months, Mum became
challenging but was always treated with patience and in a friendly manner.
Clearly, the home had issues in the past but the new management team, highly robust processes and procedures now mean the home is providing an excellent and professional level of care.

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Review from R D (Sister of Resident) published on 18 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been here for 7 years, we are happy with her care. Recently the food has improved significantly since we have a new chef.

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Review from K I (Friend of Resident) published on 24 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is very happy. She loves the food, staff etc. I am very impressed with the staff myself. Every single one of them is caring and kind. It is the best care home (atmosphere, friendliness and nursing care). I wouldn't hesitate to recommend it.

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Review from S O (Niece of Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the outset, we (my aunt and her friends and I) were most impressed with Lent Rise House. It more than lived up to the pictures on the website. We loved the garden and different sitting areas. We also loved the staff who are friendly, welcoming and plentiful. Then there is the range of activities
... we all thought we would not mind being cared for there!

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Review from J F (Wife of Resident) published on 20 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was only in Lent Rise home for nine days for palliative care. He was treated very kindly and efficiently. As a result of their diligence, I was called in the night and able to be with him when he died which meant a lot to me. I too was treated with kindness and consideration. I would not
hesitate to recommend Lent Rise House to anyone who asked me!

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Review from Clare F (Daughter of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum moved in 5 months ago and fitted in easily. The Lent Rise team are kind and caring and accommodate my Mum's wacky sense of humour. Activities vary from scrufts dog show to 1 to 1 chats and my Mum can't get enough music. Her room has 2 windows looking out over a magnolia - her favourite tree.

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Review from J G (Daughter of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased my mum came to this home they look after her really well. The staff are nice and polite. The home is very clean and spacious. The food is very nice with lots of choices. There is a nice and friendly atmosphere when you are in the home.

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Review from Fiona C (Friend of Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend on many occasions since she entered Lent Rise House in November 2018. I have stayed for lunch with her on two occasions. I liked Lent Rise House at once, on the first view. It is very clean, tidy and orderly.
All members of staff encountered have been friendly, polite, efficient
and welcoming. Nothing is too much trouble. The food was enjoyable, well cooked and served - there has always been a choice.
Nursing standards are high. The manager walks around the home regularly - good communication and very reassuring,

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Review from J C (Daughter of Resident) published on 9 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We moved my Mother to Lent Rise House in November 2018, following a request from the care home she had been living in to find alternative care. This was due to my mother's behaviour, associated with her Alzheimer's dementia deteriorating. My mother becomes occasionally verbally frustrated and sometimes
communicates distress through her behaviour.
The staff at Lent Rise House have not only been very welcoming to us all but have taken my mother's behavioural issues on board, managing them well, with acceptance, calmness and patience. They have also been keen to try different practical ways to help my mother avoid getting distressed, particularly, but not only, with the use of music. In a relatively short time, both the staff at Lent Rise House and those who come in for activities, have all made an effort to get to know my mother and interact in a positive way with her.
The care home has a friendly atmosphere and the activities on offer are well run, varied and certainly enjoyed by my mother.

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Review from Barbara C (Daughter-in-law of Resident) published on 18 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management and staff have worked hard to raise standards over the last 12 months. All residents have benefitted from the enhanced standards in all areas. The friendly staff have created a warm and caring atmosphere which enables residents to be content and happy, leading fulfilling lives.

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Review from George D (Husband of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lent Rise House is a very well run care home! It affords its residents a caring environment meeting all their needs.


Meals are nutrition based and well balanced. The home has a lovely ambience with good activities. Overall, the management is excellent.


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Review from C R (Daughter of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother's first arrival at Lent Rise House, we have felt that she is in the best possible home after her own home. The carers, nurses and all staff clearly care very much with their support and commitment. We were able to transition our mother to the care home even though it was an enormously
emotional even traumatic time for us as her children and her family.
Lent Rise have kept our mother healthier, more stable and content in herself than she was ever in the months before she arrived. We can only thank the carers, nurses, management and all staff deeply for all they do and have enabled our family to be happy again knowing our mother is well cared for.

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Review from Karen S (Daughter of Resident) published on 20 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Two years ago I wrote a review saying service was excellent. Now it is not. All I can say is read the CQC report. A very distressing time.

Reply from Sarah Bygrave, Communications Executive at Lent Rise House

The Fremantle Trust strive to deliver exceptional care and support to residents within our services and we are disappointed that there have been a number of occasions where we have failed to meet the required levels of care at Lent Rise House. As soon as we identified issues at the home we liaised with our partners and families and have put in place an action plan to ensure the home delivers the expected levels of person-centred care.


We are continuing to work with partner organisations, employees, residents and their families to enable open and transparent conversations while the action plan is delivered.


Regional Director


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Review from Jane L (Granddaughter of Resident) published on 22 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very friendly home providing both nursing care and dementia care in a clean, comfortable purpose-built building, with beautiful gardens, and various lounges and sun-rooms that are full of light and space. My grandmother spent her last three years her until the age of 101, receiving nursing
care. She had a strong personality, a bright mind and a very wide life experience, and could sometimes be very frustrated with her loss of independence and almost total need for care. The Lent Rise staff took the trouble to understand her and treat her with compassion and dignity, adapting their timetables and patterns to her preferences wherever possible (even when perhaps more inconvenient for them) and encouraging her to make the most of all the opportunities on offer whilst still respecting her privacy.They showed affection, care and great good humour. When visiting her, we (her relatives) felt not as if we were visiting an institution, but were made to feel part of a wider Lent Rise family - not just from my grandmother's own carers, but also from admin, cleaners and activity staff as well as other residents. This good relationship meant that we felt very comfortable to discuss any particular issues as they arose, knowing that they would receive a positive response; it also meant that there was great support available for us as my grandmother approached the end of her life. The activities team ensure a varied programme of events both in and out of the home, going the extra mile such as coming in even on days off for birthday parties or taking on the care of chickens in the gardens, to enrich the experience of the residents - and family and friends are welcomed to bring any of their own skills and time to all these events. I would have no hesitation in recommending Lent Rise House.

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Current Review Score: 9.8 (9.810)

Overview of Review Score

The Review Score of 9.8 (9.810) out of 10 for Lent Rise House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.810 for Lent Rise House is calculated as follows: ( (175 Excellents x 5) + (32 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 211 Ratings = 4.81

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lent Rise House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (1)

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Louise Foyle-York

Job Title: Home Manager

Joined: 2024

Home Manager.