At our care home, we are committed to providing personalized and compassionate support for all of our residents. Our fee structure reflects the high-quality care and attention to detail that we provide, ensuring a safe, comfortable, and enriching environment. The fees help cover a range of services, including 24/7 support, tailored care plans, nutritious meals, engaging activities, and access to skilled professionals. We believe in transparency and will work with you to ensure that the care we offer meets both your needs and expectations
Visitors are always welcome at the care home. There are no specific limitations on when relatives can visit, ensuring that family members and friends can visit their loved ones at their convenience. The care home understands the importance of maintaining close relationships, and they encourage visitors to come as often as needed to provide emotional support and companionship.
The care home offers spacious parking for visitors. The property is located in an area with ample parking space, ensuring that visitors have easy access when arriving. There is plenty of room, providing convenience for those visiting their loved ones.
The Lindens Residential Care Home has a Review Score of 9.9 (9.891) out of 10, based on 14 reviews in the last 2 years. Over all time The Lindens Residential Care Home has 34 reviews.
Review from Annette S (Daughter of Resident) published on 1 April 2025
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
Thank you so much for your kind words. We're truly touched that you feel this way. It was an absolute privilege to care for your mum, and we're glad we could provide her with the comfort, support, and compassion she deserved. Your gratitude means the world to us, and we will always cherish the time we spent with her.
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Review from Andrew B (Son of Resident) published on 31 January 2025
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
Thank you so much for your wonderful review and for trusting us to look after your mum. We truly appreciate your kind words. It's incredibly rewarding to hear that she's happy and well cared for here at The Lindens. We are very proud of our team and the consistent care they provide. We'll continue to do everything we can to ensure your mum receives the best possible care. Your trust means the world to us.
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Review from Warwick T (Son of Resident) published on 31 January 2025
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
Thank you so much for your incredibly kind words. It means the world to us, and we truly appreciate your recognition. Our team works tirelessly to ensure all of our residents, including your dad, feel comfortable and cared for. It's a pleasure to have him with us, and we're so glad you're happy with the care and services we provide. Thank you for choosing The Lindens we'll continue to strive to offer the best for both your dad and all of our residents. Thank you again for your support!
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Review from Nigel M (Son of Resident) published on 30 January 2025
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
Thank you so much for your kind and thoughtful words! It really warms our hearts to hear how much your dad has blossomed since moving to the Lindens. We're thrilled that he feels at home and is able to engage in activities, make new friends, and receive the best care possible. It's always wonderful to hear that our efforts have had such a positive impact on someone's life. Thank you very much again.
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Review from Mark T (Son of Resident) published on 31 October 2024
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
Thank you so much for your incredibly kind words! Were thrilled to hear that your dad feels at home here and that our team has been able to make a positive impact over the years. Providing a warm, welcoming, and well-maintained environment is so important to us, and its wonderful to know that you notice and appreciate the effort we put into the meals, activities, and overall care. Your recommendation means the world to us, and were grateful for your trust and support. Thank you again for sharing this fantastic review!
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Review from Sharon B (Daughter of Resident) published on 9 October 2024
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
Thank you so much for your kind words! It means the world to us to know that our care made a positive impact. We truly enjoy what we do, and your feedback makes it all the more rewarding.
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Review from Fiona E (Daughter of Resident) published on 9 October 2024
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
We are so grateful for your kind review. It's incredibly rewarding to know that our efforts are making a difference, and your feedback motivates us to keep doing our best in caring for others.
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Review from Steve B (Son of Resident) published on 28 May 2024
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home at The Lindens Residential Care Home
Thank you for your feedback we appreciate it and we are glad to hear you are pleased with Mum's care, it means a great deal to the Lindens Team.
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Review from Anne-Marie C (Daughter of Resident) published on 1 May 2024
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
Thank you for your heartfelt words of encouragement, they truly mean a lot to us and boost our team morale. The time we spend with your mum is meaningful to each of us. Your feedback is well appreciated as we continue to strive for improvement. Thank you very much!
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Review from R G (Son of Resident) published on 27 February 2024
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
Thank you very much for taking the time to leave such a nice review.
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Review from Victoria D (Daughter of Resident) published on 24 November 2023
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
Thank you for your positive and encouraging remarks and great feedback. It means a lot to us that you had so much faith in our team and recognised our hard work.
We will share this with the team to let them know how we are doing.
Thank you!
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Review from V B (Wife of Resident) published on 20 November 2023
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The management and staff are empathetic and meet my husband's many needs with dignity and professionalism. They are also supportive of me. My husband's many medical problems are dealt with immediately and efficiently. I feel lucky that we found The Lindens.
Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
Thank you very much for taking the time to leave us this fantastic feedback! We really appreciate your kind words and this means so much to The Lindens Team.
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Review from Christopher C (Son of Resident) published on 20 September 2023
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
Thank you very much for your kind words. It was a pleasure to look after your mum during her stay with us. We really appreciate that you have taken the time to give such lovely feedback. This always means a lot to our team to receive such positive feedback. Thank You once again.
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Review from Dawn G (Daughter of Resident) published on 20 May 2023
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
Thank you very much for a such a fantastic feedback! Your kind words will be passed to all our staff.
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Review from G F (Daughter of Resident) published on 2 March 2023
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Thank you!
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Review from Nicole C (Daughter of Resident) published on 2 March 2023
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
We would like to send you our heartfelt thanks and regards for taking out the time and reviewing us. Getting positive feedback is always a joy. Reviews like yours highlighting the positive aspects of your experience at our home is what keep us going.
Thank you very much!
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Review from M M (Son of Resident) published on 2 March 2023
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
Your positive review about our home just made our day! Thank you very much for your 5-star review!
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Review from Sabrina J (Daughter of Resident) published on 2 March 2023
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
We were absolutely overwhelmed to see the wonderful things that you had to say about us. I would like to thank you on behalf of everyone from The Lindens for the positive review. Thank you!
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Review from K H (Daughter of Resident) published on 20 February 2023
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
Thanks for taking the time to share your thoughts and feedback with us and for the positive review and kind words.
Thanks for placing your trust in the Lindens. It means a great deal to us!
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Review from Adam H (Son of Resident) published on 10 February 2023
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Reply from Dessy Ivanova, Manager at The Lindens Residential Care Home
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. It means the world to us.
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The Review Score of 9.9 (9.891) out of 10 for The Lindens Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.891 for The Lindens Residential Care Home is calculated as follows: ( (148 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 165 Ratings = 4.891
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Lindens Residential Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Dec 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 11 Apr 2025
The Lindens has en-suite wet rooms available which are suitable for long and short term residential care. The rooms may be suitable for palliative care and/or rehabilitation placements if needed. Our friendly team will be more than happy to arrange a meeting and tour of the home if you require.In case you have any questions or need assistance, please call
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