Little Oaks Residential Home

Daws Lea, High Wycombe HP11 1QG
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9.8 50 Reviews
  • Little Oaks Residential Home, High Wycombe
Little Oaks is a small privately managed residential care home for the elderly, located on a quiet road within a tree lined garden close to the M40 junction four for easy access.

The aim of the home is to provide the highest standards of care at all times. All the residents are treated as individuals, taking into consideration their privacy, dignity and choices at all times.

The ethos of the care team at Little Oaks is that "Residents do not live in their workplace, the staff are privileged to work in the residents' home".

The staff endeavour to create a warm, calm, homely and safe environment in which residents can maintain a lifestyle of their choice with the support they require.

The home has pleasant communal areas for residents and families to enjoy, these include lounges, dining rooms, a conservatory and two terraces that overlook the landscaped gardens.

Little Oaks has a dedicated team of staff who are attentively selected to fit in with the homes ethos and give the residents the high standard of care the home prides itself on.

The home's chef ensures the residents receive a varied and nutritious diet, with meals freshly prepared and cooked in the kitchen along with homemade bread, cakes and biscuits to enjoy.

The activities coordinator ensures that there is a varied programme of stimulating and meaningful activities for the residents to participate in.

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Care Provided by Little Oaks Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Physiotherapy

Good to Know

  • Owner
  • Little Oaks Residential Care Ltd
  • Person in charge
  • Teresa Patterson (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Little Oaks Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,425
    • RESPITE Self-Funded Residential Dementia Care from £1,475
  • (these prices are only a guideline, please contact Little Oaks Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Little Oaks Residential Home Reviews (50)

Total of 50, showing 21-40
9.8

Little Oaks Residential Home has a Review Score of 9.8 (9.834) out of 10, based on 16 reviews in the last 2 years. Over all time Little Oaks Residential Home has 50 reviews.

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Review from Belinda P (Daughter of Resident) published on 8 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Little Oaks at the end of January this year, having spent ten weeks in hospital following a minor stroke. I was very impressed with the speed mum moved in - from the initial look around the home and choosing the room, her assessment at the hospital, to her being discharged into the care
of Little Oaks.
It took mum some time to adjust to being in a care home after being so independent, but the caring staff soon made her feel at home. I think having some of her own furniture, family photos, and other personnel effects around the room helped her to settle in. Now, mum joins in with every activity and always says how lovely the staff are.
When you walk in through the front door, it feels like you are entering a family home. All the staff are so friendly, and nothing is too much trouble.
We are so grateful mum is in Little Oaks. The care and love for the residents and the dedication of the staff are second to none. Knowing that mum is well cared for and happy is very important to us.

Reply from Tricia Winnard, Administrator at Little Oaks Residential Home

Thank you for your kind words which will be passed on to the staff.


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Review from S R (Daughter of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum received exemplary care, both before and after change of ownership. She was “rescued” from hospital amazingly speedily just before the surge in infections and subsequent lockdowns from Autumn 2020, and so only experienced no, then restricted, visiting.
Throughout this time every effort was made
to maintain communication with the family.
Once visiting opened up again and I was able to go in, I found it comfortable, clean and tidy, with no odours (in my profession I have visited many carehomes which the same cannot be said for)
During her last few weeks when she needed a high level of care, this was provided sympathetically and efficiently - Mum was always clean and well cared for, as was her bed, so her last few weeks were peaceful.
All the staff were very kind, and we found it reassuring that she was safe and comfortable.

Reply from Tricia Winnard, Administrator at Little Oaks Residential Home

Thank you for your very kind words. We are so delighted that you were happy with the care provided throughout your mother's stay at Little Oaks.


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Review from Jane S (Daughter of Resident) published on 18 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Little Oaks for 7 years. In that time she was treated with respect and kindness, I knew that she was in safe hands and that I would be informed of any changes that involved her care. Mum passed away in April, 9 days away from her 101st birthday. It was the first class care she
received that enabled her to reach this amazing age. I would highly recommend this lovely care home.

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Review from S W (Daughter of Resident) published on 4 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was quite unwell, when he went into Little Oakes Residential Home and we thought we were gong to lose him. But with in just a few days of care from their team my father began to improve, and after a couple of weeks he was up and walking a little way to the dinning room.
My father was in
the care home for over 4 years until he passed away this January. He loved it at Little Oaks and would talk very fondly about each member of staff, knowing all their names. We are truly grateful for the love and care he was given by all at Little Oakes over those extra 4 years we had with him and the way we were always made to feel welcome on our visits at any time of the day.
I would highly recommend Little Oaks for anyone considering a residential place for their loved ones, as the love and care is first class and you know they will be in safe hands.

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Review from Anne C (Daughter of Resident) published on 17 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have received outstanding care at Little Oaks. Sadly, my father has recently passed away but the care he received during his short stay was one of kindness, warmth and compassion. The care and attention given to my mother who has been at the home with dementia for over 5 years is the
best possible care anyone could ask for.

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Review from Sandra H (Daughter of Resident) published on 26 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It is not an easy decision to place a loved relative in a residential home but when our independent mother needed full-time care and support we were very lucky to find Little Oaks. The experienced nursing care and unexpected emotional support of the wonderfully caring staff helped her and us throughout
her 18 months stay. Sadly she passed away during lockdown which meant we could not be with her for her final days but we were comforted by the knowledge that she had loving end of life care.

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Review from Rosemary W (Niece of Resident) published on 3 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt was really well looked after and it was the happiest two years of her life within the Care Home. She loved the company and activities that were provided. Always had her friend sat beside her and of course, other ladies in the lounge. The staff were very attentive and really loved their residents.
Giving them the care and comfort that they required.

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Review from Syvia C (Daughter of Resident) published on 9 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away in December, having had outstanding care during her three and threequarters years at the delightful Little Oaks Residential Home. She felt truly at home and loved the staff as much as they loved her. Nothing was too much trouble, they always went the extra mile. As much as she
enjoyed our trips out she could not wait to get back to her "home" at Little Oaks. She said moving into Little Oaks was one of the best things she ever did. To the very end, she was always treated with compassion, kindness, and respect, she looked so comfortable and at peace with the world.
We cannot praise the management and staff highly enough for all their excellent care both to my mother and us.

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Review from Marjorie G (Friend of Resident) published on 7 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When searching for a suitable care home for a very dear elderly friend, I found Little Oaks. My unannounced first call received a friendly and expansive show-round and my immediate impression was 'homely'. The owner came to my friend's home to meet her and her caring nature and empathy won over a lady
who had been reluctant to admit she was struggling to cope. The two months before she died brought joy back into her life and she blossomed from the love and caring atmosphere of this very special home.

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Review from Delia I (Daughter of Resident) published on 14 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the last month of my mum's life I found the staff at Little Oaks to be extremely caring and supportive of my mum and myself, going above and beyond what was necessary, always looking in on us towards the end with tea and support, taking care of mum's physical needs and willing to share banter
when she wanted it.

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Review from Helen R (Daughter of Resident) published on 2 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to the staff for the excellent care over the two years that Mum lived at Little Oaks.
Mum sadly passed away in February. She was given excellent care and compassion at her end of life, and was made as comfortable as was possible.
All the staff involved also made a very difficult time more
bearable for us as a family.
Thank you.

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Review from Petula C (Daughter of Resident) published on 23 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Little Oaks because my 97-year-old Mum needed more care, especially at night, than she had been getting at an Independent Living Home which had suited her very well for the previous 5 years. We were lucky enough to be offered a room at Little Oaks at the time she needed it most.
The staff
were very welcoming and Mum settled in very happily in these new surroundings. Unfortunately, Mum suffered a sudden illness shortly after moving in and passed away in hospital 10 days later. In the short time she was there, Mum bonded with the brilliant staff and was very happy indeed in her new surroundings.
Little Oaks was a home from home for her, with excellent facilities - but most of all the staff and management showed immense concern and empathy for her and our family at this difficult time. Nothing was too much trouble and every effort was made to make her stay as comfortable as possible. We would like to thank everyone at Little Oaks for all they did for us.

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Review from Joanne S (Daughter of Resident) published on 18 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had always promised my very independent mum that I would never put her in a residential home but circumstances were that she had no choice. I could not have found a nicer residential home than Little Oaks. The management and staff are second to none. Mum was not always easy and yet the staff were
always patient, kind, caring and loving towards mum. Very sadly Mum was very ill and died on Boxing Day, I was with Mum for her last day. The staff were absolutely fantastic, they checked on Mum and me every half an hour, stroking mums face and hugging me, offering cups of tea or anything I wanted. I wouldn’t have wanted mum to be anywhere else. If Mum could have had a “nice” death she did. I can never thank Little Oaks enough. I was called the next day to make sure I was okay and offered to advise and support. The undertakers told me that when they came to get mum all the staff came out to say goodbye. Mum was only at Little Oaks for just over 2 weeks. Thank you Little Oaks.

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Review from Keith A (Son of Resident) published on 3 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent the last 3 months of 2018 at Little Oaks before sadly passing. Little Oaks have an amazingly compassionate and caring staff who truly looked after my father as if he were one of their own family. Although the home doesn't have an interior designed facade like many homes we looked at,
what it does have is a level of care and love that you're not going to find in a larger home, often part of a bigger chain of companies. The manager and her staff went that extra mile for my dad, and when he did pass, although they had only known him a short period of time, the staff were genuinely upset as they have bothered to get to know him and understand him as a human being. I would highly recommend Little Oaks if you are considering a safe caring environment for your loved one.

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Review from Sharon B (Daughter of Resident) published on 23 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased I found this little gem of a care home. The owners and staff treated my mum with the utmost respect as well as the other residents. I’ll always remember her happy laugh as she bantered with staff. Yes, Mum was well looked after and happy at Little Oaks.

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Review from Philip H (Son of Resident) published on 30 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Little Oaks for over six years, during this time she has received nothing but loving care. The carers go out of their way to make sure that she is happy and entertained. The management and the owners are always available to help or to discus any problems with my mother's
health.

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Review from Helen K (Daughter of Resident) published on 30 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since December 2017. When she moved in she wouldn't leave her room and was unwilling to eat properly. She now leaves her room daily to sit in the lounge with other residents. She eats her meals in the dining room and joins in with activities. This, I'm sure, is solely due
to the fantastic care she gets from the lovely staff.
Just this afternoon when I visited she joined in the singing and the exercises.
I am really impressed with everything about the home and I couldn't have chosen better for my Mum.

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Review from David C (Son of Resident) published on 29 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Little Oaks from past family experience and although my Father was only there for less than a year, he was treated with great respect and dignity by all staff, and the level of care was well above what he expected, and his every need was attended to. Little Oaks has the feel of a large house
(rather than a residential care home) and the private owners run an extremely well-managed establishment. I would highly recommend Little Oaks to anyone looking for individual care.

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Review from Sharon W (Daughter of Resident) published on 5 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Little Oaks and it's management and staff highly enough. My dad stayed for respite for 2 weeks. The manager spent considerable time on a home visit to ensure his care plan was totally complete and accurate. I was asked to agree and sign the care plan once presented and reading it highlighted
the deep understanding of my dad's condition. Excellent communication throughout. Staff treated my dad as an individual and they took time to really get to know him. He was treated with the utmost dignity and respect. His complex medication routine was followed exactly. We all felt very safe as a family and reassured that dad would be well cared for. He had varied choices at mealtimes and with activities. Food was excellent and there was always something organised for dad to do if he wished. Being Christmas, there were wonderful events organised which the family could be involved in. It has a warm feeling of one big family and dad has already asked to visit again! Thank you.

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Review from Jasbir J (Son of Resident) published on 22 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had our mum staying there after a major heart operation. The care provided by the staff and the management was nothing less than 5 stars. They made our mum part of their family and met all her needs. Their standard was excellent and nothing was too much. On behalf of my brothers and sisters, I would
like to thank the management and staff for the excellent care provided.

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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Little Oaks Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.834 for Little Oaks Residential Home is calculated as follows: ( (156 Excellents x 5) + (31 Goods x 4) ) ÷ 187 Ratings = 4.834

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Little Oaks Residential Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (1)

Teresa

Teresa Patterson

Job Title: Home Manager

Joined: 2022

I am Teresa, the home manager.


I have been working in care since 2004, I started off as a care assistant and then progressed through various senior and team leader roles to management a few years ago.
No matter what role I hold, its the care I am passionate about and I live by the ethos of "Our residents do not live in our workplace, we are privileged to work in their home"


I feel very fortunate to be doing a job that I enjoy so much here at Little Oaks, I am supported by a dedicated care team who share the values, vision and ethos that I do and who give our residents a high standard of care we pride ourselves on.