Meadowside has a Review Score of 9.3 (9.307) out of 10, based on 7 reviews in the last 2 years. Over all time Meadowside has 22 reviews.
Review from C N (Son of Resident) published on 24 January 2025
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Reply from Elizabeth Hassard, Registered Manager at Meadowside
Thank you for your kind words. It has been a pleasure getting to know your parents who have added more joy to our community at Meadowside.
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Review from M P (Resident) assisted by family/friend published on 15 August 2024
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Review from Renee S (Resident) published on 11 June 2024
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Review from Sara H (Resident) published on 11 June 2024
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Review from A H (Daughter of Resident) published on 26 December 2023
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Review from Elaine W (Next of Kin) published on 25 July 2023
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Review from K R (Daughter of Resident) published on 19 July 2023
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Review from Pauline G (Resident) assisted by family/friend published on 30 June 2022
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Review from P B (Son of Resident) published on 23 May 2022
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Review from K M (Resident) published on 3 March 2021
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Review from J P (Resident) published on 13 October 2020
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Review from A R (Nephew of Resident) published on 3 March 2020
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Review from M P (Son of Resident) published on 31 July 2019
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Review from E R (Daughter of Resident) published on 29 August 2018
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Review from Peter N (Son of Resident) published on 26 April 2018
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Review from Margaret S (Brother of Resident) published on 5 April 2018
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The carers are little angels. The management are always around to talk to and they make time for residents and family. The care is second to none and so glad my brother lives in Meadowside, he is cared for so much and most of all I don't
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Review from S C (Daughter of Resident) published on 4 April 2018
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Medicines are given on time and her buzzer is answered immediately.
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Review from J R (Niece of Resident) published on 9 March 2017
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Review from David J (Son of Resident) published on 9 November 2016
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Review from Jonathan L (Son of Resident) published on 27 October 2016
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The Review Score of 9.3 (9.307) out of 10 for Meadowside is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.607 for Meadowside is calculated as follows: ( (53 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 84 Ratings = 4.607
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.7 Points relating to the number of positive Reviews for Meadowside is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8, which has been reached with 7 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Dec 2018
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