The Red House Nursing Home

Main Street, Maids Moreton, Buckingham MK18 1QL
Submit a Review
8.2 8 Reviews
  • The Red House Nursing Home, Buckingham
The Red House Nursing Home, in Buckingham, specialises in many personal care needs, thanks to a dedicated team who are fully-trained and committed to on-going quality.

All needs are individually assessed, with regular risk assessments to make sure security and well-being remain effectively safeguarded.

Healthy diet, activities and a versatile lifestyle all contribute to any impact care workers can achieve.

Show The Red House Nursing Home on the Map

Care Provided by The Red House Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 32 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Mr & Mrs P Sohanpaul
  • Person in charge
  • Carol Gonsalves (Manager)
  • Admission Criteria
    • We accept private clients, council clients, CHC
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005
    • Number of floors: 2

Funding & Fees Guide for The Red House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At present there are no visiting restrictions.


  • Parking

  • The home have ample onsite parking


The Red House Nursing Home Reviews (8)

8.2

The Red House Nursing Home has a Review Score of 8.2 (8.160) out of 10, based on 3 reviews in the last 2 years. Over all time The Red House Nursing Home has 8 reviews.

Overall Experience

  • 6
  • 1
  • 1
  • 0
  • 0

Date Published

8
2
2
3
5

Review from L B (Friend of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Relaxed atmosphere.

Reply from Jas Sohanpaul, Director at The Red House Nursing Home

Thank you for your lovely comments and review. We always try to do our utmost to make our residents stay as happy and person centred as we can. We want them to feel like they are at home. Comments like these warm our hearts and strive to do even more.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael B (Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A satisfactory old home renewed to a good standard for use as care home. Mixed occupancy with emphasis on dementia and care for elderly.

Reply from Jas Sohanpaul, Director at The Red House Nursing Home

Thank you very much for your brilliant review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane S (Daughter of Resident) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are wonderful. They are helpful and very caring with the residents. They were great with mums end of life care.
The rooms could do with a bit of updating.
The food is good.
I would recommend The Red House Nursing Home to anyone making these difficult choices

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martin G (Son of Resident) published on 6 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad moved into Red House on 15th April 2022 having spent a month or so in hospital. The decision that he was not well enough to go home was a hard one to make, but the staff at Red House were just beyond fantastic. He was made to feel so welcome, he settled almost immediately and most importantly
felt safe and cared for. Having spent many hours visiting my father there, I sat, watched and listened to the staff doing their work and it made me feel very humble, not only the care to my dad, but to the other residents that I grew to know. I absolutely cannot recommend this home more, it is not flashy and posh like some, don't let that influence you, the care they provide is second to none! My dad died last week, it is of great comfort that he passed away surrounded by lovely people. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Penny H (Wife of Resident) published on 26 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was initially in a care home that looked very much like a hotel and suited my eye but he certainly didn’t get the level of care he required. On being moved to The Red House, I was initially sad because it looked as I had always imagined a nursing home to be. How wrong was I. The level of
care and kindness has been well above all expectations and the staff go out of their way to help. My husband had advanced dementia and often displayed challenging behaviour but this was dealt with so well he began to calm down. He received the level of care he needed which was the most important aspect.
I was always made to feel very welcome and treated with kindness and consideration. Being a privately owned home makes so much difference with regular visits from the owner who, like all the staff, is very approachable. It is like an extended family and I can highly recommend it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter L (Son of Resident) published on 2 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been in the Red House for around 3 years now. Mum has had dementia for about 8 years and it was very upsetting to have to take the action of placing mum in care.. The Red House have helped me in so many ways from the very start right up to today and truly understand dementia and not
only the needs of my mother but also my whole family. THANK YOU ALL.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R G (Friend of Resident) published on 2 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

A functional care home with some very dedicated caring staff. Many activities are put on and residents are generally well looked after. The house is clean and refreshments are served regularly.


My main concern is the extended period of time where residents are left alone (sometimes totally unsupervised)

in front of the TV with little interaction from staff. I have on several occasions had to rush to the other end of the care home, or even go up the stairs to find someone to help what could be a crisis in waiting.


Nearly all of the staff are friendly and helpful, however I've seen occasions where they are overly brusque with patients that are suffering from severe dementia. As frustrating as it can be trying to help residents with lowered mental capacity, I expect a bit more time and consideration.


Good:


Some really caring staff
Regular refreshments
Clean and tidy atmosphere
Activities for residents and families


Bad:
Some not so caring staff
Poor staff management
Long periods of TV time


Generally okay and those that urgently need to go into care will be looked after. However I currently would not place a member of my own family into the Red House without an introduction of a matron or at minimum; a new staff rota system.


I believe residents would be safer and have more stimulation if this were the case because right now the lack of staff coordination and a matron is very evident. I have seen several members of staff on break at once, leaving one person watching a dozen frail people. When that staff member is called away, residents can be alone and concerning things can happen quickly with no one on hand to assist.


For reference, I am visiting a friend who has no choice with regard to the choice of care home and have no financial dealings with the care.


Reply from Carol, Manager at The Red House Nursing Home

We provide skilled staff, an RGN on site at all times, NVQ trained staff, a very efficient manager who takes residents family's comments on board and deals with any complaint very quickly. We can assure you that no resident is left unattended for more than half an hour. Carers are always present if one is not seen straight away it could be that they are seeing to a resident in their room. Staff that are having a break are paid during this break and can be asked to attend to a resident if necessary and they will not hesitate and willingly be ready to see to any needs of a resident should they be called out.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda W (Wife of Resident) published on 9 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the excellent service provided by the Red House Nursing Home in Maids Moreton, near Buckingham. I find the staff genuinely caring and loving, to me and to my husband. I like the 'can-do' attitude and the sense that we are part of a community.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.2 (8.160)

Overview of Review Score

The Review Score of 8.2 (8.160) out of 10 for The Red House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.441 for The Red House Nursing Home is calculated as follows: ( (16 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 34 Ratings = 4.441

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.719 Points relating to the number of positive Reviews for The Red House Nursing Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 3 Positive Reviews ÷ 6.4 = 0.469

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jul 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about The Red House Nursing Home

What types of Care is The Red House Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Red House Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Red House Nursing Home have?

There are 20 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at The Red House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Red House Nursing Home to the centre of Buckingham?

1.2 mile(s) as the crow flies, distance by road may be significantly further.