Swarthmore Residential Care Home

31 Marsham Lane, Gerrards Cross SL9 8HB
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9.7 53 Reviews
  • Swarthmore Residential Care Home, Gerrards Cross
Swarthmore is set in beautiful landscaped gardens in the desirable village of Gerrards Cross, where there are many opportunities for residents to enjoy a variety of cultural and leisure pursuits.

The care home provides palliative, respite and convalescent care to older people or to those living with a physical disability or sensory impairment.

Swarthmore offers residents a comfortable and spacious home with large gardens and communal areas as well as single occupancy bedrooms, some of which have en-suite facilities.

The home also provides a high-quality and varied activities programme to encourage each resident to maintain their hobbies and interests.

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Care Provided by Swarthmore Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Swarthmore Housing Society Ltd
  • Person in charge
  • Claire Allsopp (Home Manager)
  • Admission Criteria
    • Following Assessment
    • Ages 60+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (22)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Swarthmore Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,190 – £1,589
    • Self-Funded Residential Dementia Care £1,190 – £1,589
    • RESPITE Self-Funded Residential Care £1,190 – £1,589
    • RESPITE Self-Funded Residential Dementia Care £1,190 – £1,589

  • Please note additional fees may be incurred dependent on the level of care required; to evaluate the level of care required an assessment will be carried out prior to moving into Swarthmore.
  • (these prices are only a guideline, please contact Swarthmore Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • They welcome visitors anytime. They do ask you to try and respect the lunch time serving between 1245 and 1400 hours.


Swarthmore Residential Care Home Reviews (53)

Total of 53, showing 1-20
9.7

Swarthmore Residential Care Home has a Review Score of 9.7 (9.695) out of 10, based on 15 reviews in the last 2 years. Over all time Swarthmore Residential Care Home has 53 reviews.

Overall Experience

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Date Published

53
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Review from Elaine Q (Daughter of Resident) published on 2 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been at Swarthmore Residential Care Home since March 2024, His care has been tremendous.
Firstly he had a complete review of medication and health check which resulted in ensuring some unseen issues were controlled. Regular access to the doctor on a weekly basis is great.
But it is the
care from the team and all the staff at Swarthmore that has made the real difference for my Dad. Care and attention, numerous activities and trips have all helped his dementia and purpose in life and he has grown and changed. He is happy, safe and very content.


Wonderful care by a wonderful team. Thank you


Reply from Sally Warminger, Sales Manager at Swarthmore Residential Care Home

Thank you for the kind words, we are delighted to hear that your dad is content and happy. It's also very nice to hear that you feel we have a wonderful team providing care here at Swarthmore.


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Review from John Q (Son of Resident) published on 27 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Swarthmore Residential Care Home since March this year and I can honestly say it's been transformative for him! The kindness and loving care that he receives from all of the staff, along with great food and a fun filled activity roster, particularly the table tennis and dancing, have
brought back the smile on his face. I can only thank you all at Swarthmore Residential Care Home for this.

Reply from Sally Warminger, Success Manager at Swarthmore Residential Care Home

Thank you for your kind words. We are so pleased that your dad is enjoying his days at Swarthmore.


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Review from T F (Son of Resident) published on 24 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring staff, they keep residents busy and happy. Plenty of activities and trips out. Good with health issues. Staff keep family informed of all health issues, accidents etc. Families can visit anytime.

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Review from Nicola T (Daughter of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Swarthmore for nearly 2 years. It was very homely and the staff was very genuine - they really cared about the residents.
The food was excellent and the activities extremely good with regular visits out for those with some mobility. We knew she was in good hands which gave us peace of
mind at all times.
Not easy to move a loved one to a home but would highly recommend Swarthmore.

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Review from J G (Daughter of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was resident for exactly 3 years. She was well cared for by kind staff. She enjoyed the artistic activities and some of the trips out. The visit of the alpacas was a highlight. The staff were very good at noticing subtle changes and would keep relatives informed. Medical issues were dealt with
promptly. I have no hesitation in recommending Swarthmore as a safe and caring environment.

Reply from Sally Warminger, Sales Manager at Swarthmore Residential Care Home

Thank you for your kind words. It was always a pleasure to engage in conversation with your mum about the beautiful trees at Swarthmore, she was very knowledgeable in this subject. She is dearly missed by everyone at Swarthmore.


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Review from R L (Son of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Swarthmore, a care home in the heart of Gerrards Cross a few hundred metres from her house. Swarthmore is an extraordinary place, or rather the people who work there are extraordinary. They are a United Nations of Kindness. They looked after Mum with huge respect and dignity. She thrived
there and I suspect without their love, she wouldn't have held on for quite so long. We are eternally grateful to them.

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Review from Jenny T (Daughter of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived in Swarthmore Residential Care Home for eight years. The staff adapted their care for her as her needs changed and became like family for her and for me. I found the team easy to approach with questions and always felt welcome in the home and well-supported. My mother received excellent
care, both physically and for her personal welfare. We are very thankful for them.

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Review from Freda C (Wife of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Husband died in the home in January after seven months there. He declined but was very well looked after right to the end.
Staff kept in touch with me and liaised with our son who is a GP.
Staff had been helpful and kind to him throughout all his time there calling the doctor when needed etc.

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Review from Charles C (Son of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Swarthmore Residential Care Home provided care, including end-of-life care, to my father. The staff were always kind and professional and treated him with the respect that one would hope. The staff appeared to do all they could to make him happy and comfortable. The food was decent and they made an
effort to put on activities to provide stimulation for those who wanted it. They were good at communicating and visiting was never an issue. It is slightly more personal than some homes and the fact that some of the staff remembered looking after his mother, some twenty-five years ago, shows that they enjoy working there which is always a good sign!

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Review from R W (Daughter of Resident) published on 16 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the staff at Swarthmore Residential Care Home.
The management is so good at communicating with residents and the families of residents.
The care staff have done everything they can to make my mother feel happy and comfortable in her new environment (especially over
the Christmas period).
My mother often praises the laundry service team, who are always on hand.
I would like to thank every member of staff in Swarthmore for everything they have done for my mum.

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Review from Gillian D (Respite Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival at Swarthmore by ambulance after a major operation, I was welcomed by very friendly staff, shown to my room and my belongings put away for me. During my three-week stay, I have received professional and friendly care at all times. I cannot praise the food highly enough, excellently cooked,
very varied and always a choice. The room I had was very comfortable, well-furnished and spotlessly clean. The laundry service was excellent. Help was readily available in getting to bed and up in the morning.

Reply from Sally Warminger, Success Manager at Swarthmore Residential Care Home

Thank you for your kind words about Swarthmore Residential Care Home.


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Review from J F (Daughter of Resident) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad had respite care at Swarthmore following a hospital stay. Staff were friendly and welcoming, reassuring him when he was confused and always kept me up to date with information. Dad enjoyed the company of the staff and said they always had time for him and had a good laugh together. He loved the
garden, said the food was excellent and that his bed was comfortable. He liked the home so much he has decided that he will move there permanently if he needs to go into a care home. What better compliment is there?

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Review from Peter O (Son of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a fall that required hospital treatment, my mother needed 3 weeks of respite care at Swarthmore to help her recover sufficiently before returning home.
The care at Swarthmore was excellent. All the staff were kind and understanding, always willing to stop whatever they were doing for a chat,
and were adaptable to my mother's strict vegetarian diet.
We were able to just turn up at reception at any time for a visit which was greatly appreciated by the family.

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Review from Derek P (Respite Resident) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were looking for respite care for my wife’s father just for 3 weeks.
Being his first experience in this we were careful in our choice of homes.
Swarthmore was welcoming from the start and made him feel comfortable.
All the staff were courteous and professional.
He enjoyed the catering provided
and particularly the garden view.
Any assistance he required he was given, nothing too much trouble.

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Review from Suse B (Daughter of Resident) published on 6 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My step-father spent just over four years at Swarthmore, and I can’t thank them enough for all their support to him, my mother and me.
They are professional and caring, and my step-father enjoyed their company, as he did not venture out much from his room, but he knew that there was always help at
hand.
Covid was a difficult time for all, but Swarthmore dealt with this amazingly.
My heart was always content as he referred to Swarthmore as his home and was glad to get back to his lovely room.
His needs change as time goes on, and towards his latter days, these were supported with ultimate care.
I recommend Swarthmore highly, and if you have need of them, you will be looked after well and be part of their family.

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Review from Jade F (Granddaughter of Resident) published on 13 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother recently had a fall which resulted in her needing respite care while she recovered - an idea she was not fond of! However, from the moment we arrived, she was greeted with such kindness and care that she was instantly put at ease. The staff and management are so kind and attentive to
both residents and families.
You could see while walking around the home how happy the residents were and how well they were cared for. My grandmother was encouraged to come out of her room to enjoy her meals in the dining room and join in with the carefully planned daily activities. She thoroughly enjoyed her time there and quickly made friends that she enjoyed her meals.
The home keeps a high level of cleanliness and has such a homely feel.
We highly recommend Swarthmore and wouldn't hesitate to contact them if needed in future.

Reply from Sally Warminger, Success Manager at Swarthmore Residential Care Home

Thank you so much for your kind words. It was an absolute pleasure to have your grandmother in the home, she settled well, and the team thoroughly enjoyed getting to know her and helping her recuperate. Thank you for choosing Swarthmore.


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Review from Alan M (Son of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Swarthmore for twelve years and never received anything other than exemplary care.
Long after she was able to recognise me she would always smile when her carers came into her room and I will always be grateful for how she was looked after for over a decade.

Reply from Sally Warminger, Success Manager at Swarthmore Residential Care Home

Thank you for your kind words. Her smile certainly lit up the room. She will be dearly missed.


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Review from Phillip T (Respite Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming, conscientious and friendly. Lovely spacious grounds, not restrictive. Look forward to going again.

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Review from A D (Son of Resident) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum became a Swarthmore Residential Care Home in March 2019, aged 95, and in a frail, confused condition following some four weeks in the hospital. On arrival, we were immediately reassured by the welcome and the caring attention she was given. We were able to visit whenever we wished and soon got to
know the staff and residents, as well as the house and the beautiful gardens. Mum's strength and confidence rapidly grew as she was lovingly cared for and entertained with a full programme of events every day of the week. Mum enjoyed the meals and thrived on the company of staff and fellow residents, particularly when visits were restricted during Covid. Mum spent the last three years of her life at Swarthmore, and we are grateful for the care and companionship she received. We have no hesitation in recommending this care home.

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Review from Desmond F (Son of Resident) published on 16 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for seven years.
Swarthmore gave Mum security, love and comradeship in her golden years. I believe that being there extended both her life and its quality.
She discovered new hobbies and interests with her newfound friends and enjoyed every day of her residency.
The staff
were like Mum's extended family, and I can't thank them enough for their dedication, empathy and professionalism.
Swarthmore exceeded all of my expectations.

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Current Review Score: 9.7 (9.695)

Overview of Review Score

The Review Score of 9.7 (9.695) out of 10 for Swarthmore Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.695 for Swarthmore Residential Care Home is calculated as follows: ( (127 Excellents x 5) + (41 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 174 Ratings = 4.695

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Swarthmore Residential Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Oct 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 11 Mar 2025

1 Premium room - will be ready in around 1 month,2 standard rooms with vanity sink area,1 Classic room with side views


Awards / Recognitions (4)

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Meet the Team (3)

Claire

Claire Allsopp

Job Title: Home Manager

Joined: 2013

Claire leads the team at Swarthmore; she has worked in care since 1994 and joined our home in 2013. Claire’s a Level 5 Registered Manager with Level 3 Housing Support and a BSc (Hons) in Health and Social Care – she’s also a qualified assessor for Health and Social Care and completed a Train the Trainer course on Moving and Handling. Claire has three children, who are regular visitors to the home, and enjoys family visits to Cornwall.


Agata

Agata Met

Job Title: Deputy Manager

Joined: 2007

Agata’s career in care started back in 2007 as a care assistant – having completed her NVQ 2 and 3, Level 5 Diploma and many other relevant courses, she’s now our Deputy Manager. With a person-centered approach in leadership and a passion for improving quality of life for elderly people, Agata enjoys supporting the entire team to bring the best out of everyone and improve job satisfaction. When not here in our home, you’ll probably find Agata up a mountain with her dog.


Sally

Sally Warminger

Job Title: Success Manager

Joined: 2019

When you visit Swarthmore, Sally is probably the first person you’ll meet. Sally’s here to ensure that making Swarthmore a home for you, a friend or a family member is as smooth as possible for everyone involved, and she’s here to help you and your loved ones every step of the way. Sally lives locally, so you may spot her out and about walking her Springer Spaniel!


Frequently Asked Questions about Swarthmore Residential Care Home

What types of Care is Swarthmore Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Swarthmore Residential Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Swarthmore Residential Care Home have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Swarthmore Residential Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Swarthmore Residential Care Home to the centre of Gerrards Cross?

0.5 mile(s) as the crow flies, distance by road may be significantly further.