He loved the garden, said the food was excellent and that his bed was comfortable
J F (Daughter of Resident)
My Dad has been at Swarthmore Residential Care Home since March 2024, His care has been tremendous
Elaine Q (Daughter of Resident)
team easy to approach with questions and always felt welcome in the home and well-supported.
Jenny T (Daughter of Resident)
Please note additional fees may be incurred dependent on the level of care required; to evaluate the level of care required an assessment will be carried out prior to moving into Swarthmore.
They welcome visitors anytime. They do ask you to try and respect the lunch time serving between 1245 and 1400 hours.
Swarthmore Residential Care Home has a Review Score of 9.7 (9.692) out of 10, based on 16 reviews in the last 2 years. Over all time Swarthmore Residential Care Home has 54 reviews.
Review from A C (Sister of Resident) published on 24 January 2019
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Review from Liz S (Daughter of Resident) published on 7 May 2018
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Review from Jenny T (Daughter of Resident) published on 24 April 2018
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Review from Susan B (Goddaughter of Resident) published on 29 March 2018
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Review from Graham S (Son of Resident) published on 29 March 2018
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Review from Ray P (Son of Resident) published on 20 March 2017
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Review from Keven F (Son of Resident) published on 7 February 2017
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Review from Chris B (Son of Resident) published on 7 February 2017
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Swarthmore is very professionally managed; she is supported by a very talented, competent, caring and enthusiastic team.
Given the lack of close relatives available to provide
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Review from David (Son of Resident) published on 6 February 2017
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Review from Diana L (Daughter of Resident) published on 6 February 2017
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Review from Iris H (Sister-in-law of Resident) published on 14 June 2016
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Review from Michele B (Daughter of Resident) published on 31 May 2016
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Review from Kate T (Daughter of Resident) published on 24 May 2016
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Review from Keith C (Power of Attorney of Resident) published on 10 August 2015
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The Review Score of 9.7 (9.692) out of 10 for Swarthmore Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.692 for Swarthmore Residential Care Home is calculated as follows: ( (134 Excellents x 5) + (45 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 185 Ratings = 4.692
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Swarthmore Residential Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Oct 2019
Caring
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Safe
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 02 Apr 2025
1 Premium room - will be ready End of April 251 Standard room
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Job Title: Home Manager
Joined: 2013
Claire leads the team at Swarthmore; she has worked in care since 1994 and joined our home in 2013. Claire’s a Level 5 Registered Manager with Level 3 Housing Support and a BSc (Hons) in Health and Social Care – she’s also a qualified assessor for Health and Social Care and completed a Train the Trainer course on Moving and Handling. Claire has three children, who are regular visitors to the home, and enjoys family visits to Cornwall.
Job Title: Deputy Manager
Joined: 2007
Agata’s career in care started back in 2007 as a care assistant – having completed her NVQ 2 and 3, Level 5 Diploma and many other relevant courses, she’s now our Deputy Manager. With a person-centered approach in leadership and a passion for improving quality of life for elderly people, Agata enjoys supporting the entire team to bring the best out of everyone and improve job satisfaction. When not here in our home, you’ll probably find Agata up a mountain with her dog.
Job Title: Success Manager
Joined: 2019
When you visit Swarthmore, Sally is probably the first person you’ll meet. Sally’s here to ensure that making Swarthmore a home for you, a friend or a family member is as smooth as possible for everyone involved, and she’s here to help you and your loved ones every step of the way. Sally lives locally, so you may spot her out and about walking her Springer Spaniel!