The Chestnuts Care Home

Lavric Road, Aylesbury HP21 8JN

8.8 28 Reviews

Funding & Fees Guide for The Chestnuts Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Dementia Care from £1,694

(these prices are only a guideline, please contact The Chestnuts Care Home to find out the exact price for your requirements)

Facilities

Close to Local shops

Gardens

Lift

Minibus or other transport

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Television point in own room

Wheelchair Access

Order by:

Review from Stephen F (Son of Resident) published on 29 September 2016
Submitted via Postal Card • Report

Overall Experience

The help that I've received and the care that has been shown to my mother since she first arrived through respite and then onto a full-time placement has been wonderful. She has told me not to worry as the staff, food, room and care is better than she could have dreamed of.

Reply from Paul Roche, Transition Lead at The Chestnuts Care Home

Thank you for your review of The Chestnuts. It is good to see that your Mother has settled in well.

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Review from Linda F (Daughter of Resident) published on 16 September 2016
Submitted via Postal Card • Report

Overall Experience

I was extremely worried when it was confirmed that my mother had Alzheimers and would need to live in a care home. I need not have worried at all. The staff, throughout are just amazing. They truly are about the well-being of every resident. They are always organising activities and bring fun and laughter

to the residents. Every aspect is carried out thoroughly and thoughtfully. I will be forever grateful to them all.

Reply from Paul Roche, Transition Lead at The Chestnuts Care Home

Thank you for your review and your kind comments regarding The Chestnuts Care Home. Your comments will be passed onto the Manager and her staff.

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Review from William B (Resident) published on 15 July 2016
Submitted via Postal Card • Report

Overall Experience

I have just returned from two weeks respite care. The best I have received in ten years. The staff were kind and caring and my wife was delighted to collect me, finding me clean and contented. My first visit to the Chestnuts, I hope it will not be my last. Thank you.

Reply from Paul Roche, Transition Lead at The Chestnuts Care Home

Thank you for your review of The Chestnuts. We are delighted to see that your stay with us was the best you have received in 10 years and hope to welcome you to The Chestnuts again.

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Review from Evelyn N (Resident) assisted by family/friend published on 5 May 2016
Submitted via Postal Card • Report

Overall Experience

I was rather apprehensive as it was my first visit for respite care. I needn't have worried. I was made welcome and looked after extremely well. The Chestnuts is bright, clean, colourful with the decor and I thoroughly enjoyed myself. Nothing was too much trouble for the staff who were all lovely.

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Review from Brenda H (Daughter of Resident) published on 6 April 2016
Submitted via Postal Card • Report

Overall Experience

I cannot recommend The Chestnuts highly enough. My mother has been there for about 3 and a half years and loves it. All the staff, I know from the cleaners, laundry staff, carers and management are so friendly and nice. All very caring, kind, nothing is too much trouble for them.
They have a variety

of food and drinks which is all presented nicely. They have their rooms cleaned daily, they are spotlessly clean. They have a lot of activities, are taken out regularly if they want to go, coffee at the day centre, the pub and trips to museums. Nothing is too much trouble for the staff. If they are unwell you are notified straight away.

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Review from Mary F (Daughter of Resident) published on 21 January 2016
Submitted via Postal Card • Report

Overall Experience

Very happy with everything.

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Review from Ann (Niece of Resident) published on 13 January 2016
Submitted via Website • Report

Overall Experience

Earlier this year my Aunt and Uncle were moved into The Chestnuts. Initially all was well. Then my Uncles mobility declined. And the manager decided that he wanted my Uncle moved. Without considering my Aunt or Uncles feeling or without discussing the move with the family! They just moved him, after

nearly 63 years of marriage they have separated them. We have been given no information about where he has gone and I hold the manager of The Chestnuts responsible for this.

Reply from Alyson Williams, Communication Assistant at The Chestnuts Care Home

We were very sorry to hear that this lady did not have a positive experience of the home.

We strive to meet the individual needs of all our residents and it is always unfortunate when a person’s level of need changes and it is necessary for them to move to a different kind of care.

90% of relatives who responded to our annual survey at The Chestnuts this year reported that their relatives rights were acknowledged and acted upon. 100% of relatives felt staff were friendly.

We always see families as partners in the care of their loved ones and strive to work with them and the care managers and placement team from the local council who arrange the placements and moves for many of the people we care for.

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Review from Mary L (Daughter of Resident) published on 4 January 2016
Submitted via Website • Report

Overall Experience

As a family we have been extremely privileged to have our relative at The Chestnuts.
My father first went for respite 9 years ago. Due to his declining health we had to look to long term care.
We were fortunate enough to get a place at The Chestnuts.
In almost 7 years we have witnessed the wonderful

care given by all staff. Not only to my father, but, to all the family especially my mother. Their support to us all has been amazing.
The welcome starts at the front door and goes throughout the building.
We are always informed of any medical concerns. They listen to Dad a lot. Should a name come up that they did not recognise, they would ask us and build on it.
All the staff know us by our Christian names and keep up to date with new babies etc, so that they in turn can keep Dad up to date as much as his Dementia allows.
We all are extremely sad that Dad has to move to nursing care, however, we know he has had the best of care available.
The dedication of the staff is unbelievable. Their patience, kindness and understanding is a credit to them all.
As a family we would highly recommend The Chestnuts. A home where a loved one may be cared for in such a homely safe environment.
We would have no hesitation in recommending such a happy home.

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The Chestnuts Care Home

Care Provided by The Chestnuts Care Home

Good to Know

Funding & Fees Guide for The Chestnuts Care Home

Facilities