Woodlands Park Care Centre has a Review Score of 10 (9.961) out of 10, based on 13 reviews in the last 2 years. Over all time Woodlands Park Care Centre has 47 reviews.
Review from Jacqui W (Friend of Resident) published on 1 August 2017
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Review from J B (Daughter of Resident) published on 27 March 2017
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Reply from Marie Shouler, Manager at Woodlands Park Care Centre
Thank you for your lovely words, it was a pleasure celebrating mum and dad's 59th Wedding anniversary recently.
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Review from Ian R (Son-in-law of Resident) published on 27 February 2017
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Reply from Marie Shouler, Manager at Woodlands Park Care Centre
Thank you, it is a pleasure looking after your father in law.
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Review from Jane T (Daughter of Resident) published on 7 February 2017
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Reply from Marie Shouler, Manager at Woodlands Park Care Centre
Thank you Jane for your kind words, it is a pleasure looking after your mum.
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Review from Tracey R (Daughter of Resident) published on 5 January 2017
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Review from Ann B (Partner of Resident) published on 5 November 2015
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Review from John G (Husband of Resident) published on 29 October 2015
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The Review Score of 10 (9.961) out of 10 for Woodlands Park Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.961 for Woodlands Park Care Centre is calculated as follows: ( (147 Excellents x 5) + (6 Goods x 4) ) ÷ 153 Ratings = 4.961
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Woodlands Park Care Centre is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Aug 2024
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Job Title: Centre Manager
I have been working in the Health Care Sector for over 30 years, 11 of these as Centre Manager at Woodlands Park Care Centre. I pride myself on being compassionate, dedicated, having a sense of humour and taking pride in everything I do. I love working at Woodlands Park and appreciate the value we add to the lives of those in our care. I believe the standard of care we provide is great but I am always seeking to add value to our resident’s wellbeing and daily life at Woodlands Park.