Linford Grange

16 Lakes Lane, Newport Pagnell MK16 8HP
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8.9 9 Reviews
  • Linford Grange, Newport Pagnell
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Care Provided by Linford Grange

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 20 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Independent Living Training

Good to Know

  • Person in charge
  • Samantha Bradbury (Manager)
  • Admission Criteria
    • Ages from 18 to 65
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for Linford Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please call or email to arrange a viewing or to discuss with the manager


  • Parking

  • Parking for 12 cars


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Linford Grange Reviews (9)

8.9

Linford Grange has a Review Score of 8.9 (8.853) out of 10, based on 3 reviews in the last 2 years. Over all time Linford Grange has 9 reviews.

Overall Experience

  • 7
  • 2
  • 0
  • 0
  • 0

Date Published

9
0
0
3
6

Review from Kerri M (Daughter of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Linford Grange. It's a wonderful care home with a very homely feel. All of the staff are absolutely brilliant at what they do. They make time to get to know the residents and provide a person-centred approach to the individual needs of their residents. My mother's room is so cosy,
full of her personal touches, has a lovely view of a field out the back and is kept extremely clean every day. The personal care, food and laundry service is exceptional. There are lots of activities for the residents to enjoy including weekly exercise, visits from animals, singers and arts and crafts for entertainment as well as BBQ's which include the family and friends of the home. Me and my mother feel very at home at Linford Grange. I am completely reassured having met most, if not all of the staff (including the new ones), that my mother is safe and well cared for. The new mural on the wall makes it very magical to have found such a wonderful home with such a lovely team.

Reply from Chris Gell, Registered Manager at Linford Grange

Thank you, Kerri, this is a fantastic review, really glad that Mum is happy and you too. Thank you for the ongoing support.


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Review from J D (Wife of Resident) published on 30 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a wife it is always difficult to find the right home from home, but I think with Linford Grange it is as near as I can get! It has a lovely, homely feel and even has a beautiful peaceful garden for relaxing in! It is in a super location being close to a busy High Street with a variety of shops, and
public transport. The rooms are spacious, the laundry excellent and the food is of restaurant quality. The care is provided by a dedicated team of staff who look after my husband very well. There are activities and social opportunities. Fully recommended.

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Review from F D (Nephew of Resident) published on 14 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, caring and amazing staff. Assisted in getting my aunt from London, enabling better access and more time to visit. Rooms are lovely, always updating or redecorating as required. Easy access to the local shops and lovely location.
Fully recommend Linford Grange.

Reply from Chris Gell, Registered Manager at Linford Grange

Thanks for your positive review we really appreciate it.


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Review from Julie S (Respite Resident) published on 5 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The bedroom that I am in is excellent as well as the ensuite toilet and shower. I have a room with a view. I enjoy the activities; keep fit and the musician. Meals are most enjoyable and very nutritious, and I love the garden, which is amazing, peaceful, and pretty (my secret garden). Wheelchair access
is excellent. The laundry service is 5-star luxury. The environment is extremely relaxing and sociable, as well as safe. A thoroughly enjoyable stay, thank you.

Reply from Victoria James-Priday, Registered Manager at Linford Grange

Thankyou for your review Julie, please let us know if there is anything else that we can do.


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Review from Barbara H (Mother of Resident) published on 23 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have already submitted a review of Linford Grange but I really feel that another one is deserved. Linford Grange has established a very happy life for our son. As his illness slowly is nudging forward, they constantly try their very utmost and succeed to grow and change with him. He is so very happy
there. A few days ago we all came back from a great holiday which he really enjoyed but the sense of relaxation, familiarity and comfort were obvious when he arrived back at Linford Grange. This is a testament to the very committed and hard work that the staff put into making this happen. My husband and I now feel a very sincere connection to Linford Grange and the staff, who are an extended and trusted family. We really do genuinely recommend considering this care home for your loved one. We are very picky and would not have our son anywhere that was not right for him. Honestly, thank you all at Linford Grange for your genuine, conscientious and caring hard work.

Reply from Victoria James-Priday, Registered Manager at Linford Grange

Thank you, it is a pleasure to work with you all as a family! We very much appreciate how you have all joined us here at the Linford Grange family and support our team, and work so enthusiastically and positively!


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Review from Mel R (Friend of Resident) published on 15 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Linford Grange has been a wonderful home to my friend, staff are upbeat and supportive, and the home is vibrant and full of activity. I enjoy my visits! There is so much happening in the building in terms of updating and refurbing; we are both excited to see the results.

Reply from Victoria James-Priday, Registered Manager at Linford Grange

Thank you so much for your positive words! We are working very hard to make Linford Grange into a thriving, positive home for all of our residents - we hope you continue to support us on our journey!


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Review from David L (Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am writing this review as a recipient of care in my own home. The care staff who looked after me have been hard-working, very caring and very friendly. On the negative side, some staff could improve time-keeping.

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Review from John C (Respite Resident) published on 30 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home with brilliant staff, excellent food and a great ‘social hours’ or ‘one-to-one’ hours service. Would definitely recommend. I wish I had never left!

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Review from Lisa K (Daughter of Resident) published on 16 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Linford Grange has a great atmosphere. The staff are lovely and work as a great team! Has a very homely feel. They provide great care, couldn't thank them enough.

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Current Review Score: 8.9 (8.853)

Overview of Review Score

The Review Score of 8.9 (8.853) out of 10 for Linford Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.853 for Linford Grange is calculated as follows: ( (30 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 34 Ratings = 4.853

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4 Points relating to the number of positive Reviews for Linford Grange is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 3 Positive Reviews ÷ 4 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Linford Grange

What types of Care is Linford Grange registered for?

Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Linford Grange provide?

Independent Living Training is an additional type of care provided.

How many Rooms does Linford Grange have?

There are 18 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Linford Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Linford Grange to the centre of Newport Pagnell?

0.3 mile(s) as the crow flies, distance by road may be significantly further.