Devon Lodge Residential Home

18 Theydon Avenue, Woburn Sands, Milton Keynes MK17 8PL
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9.6 25 Reviews
  • Devon Lodge Residential Home, Milton Keynes
Devon Lodge Residential Home combines specialist care with security and companionship, looking to enable each resident to enjoy a satisfying and relaxing lifestyle, at the same time as receiving the highest standards of personalised care from the dedicated team.

Long-term and short-term needs are both welcome, including day care and convalescence. Carers are experienced in helping with the transition from hospital to the home.

There are comfortable communal areas, a sun terrace and mature grounds, while residents also have use of their own IT area. It is a short walk from the home to all the shops and facilities that Woburn Sands has to offer.

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Care Provided by Devon Lodge Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Stacey Pym (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Devon Lodge Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,385 – £1,600
    • Self-Funded Residential Dementia Care £1,400 – £1,650
    • RESPITE Self-Funded Residential Care £1,400 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,650

  • All meals, laundry and care are included in the price. The exclusions are discussed during the assessment / admission process. For example, Dry cleaning, Chiropody, Hairdressing and Newspapers are not included in the weekly price.


    Please discuss fees with the manager as they are dependent on the type of room and care needs.
  • (these prices are only a guideline, please contact Devon Lodge Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Devon Lodge Residential Home currently uses an advanced booking system for safe visiting. Visitors are requested to telephone 5-10 minutes before entry. The home advises anyone with cold/flu symptoms to not enter the home due to the risk of infection. Visitors have their temperature checked and masks can be provided when visiting Devon Lodge. Garden Visits and indoor visits available, please speak to (Registered Manager).


  • Parking

  • Visitor's car park and unrestricted parking in the street.


Devon Lodge Residential Home Reviews (25)

Total of 25, showing 1-20
9.6

Devon Lodge Residential Home has a Review Score of 9.6 (9.589) out of 10, based on 14 reviews in the last 2 years. Over all time Devon Lodge Residential Home has 25 reviews.

Overall Experience

  • 20
  • 4
  • 1
  • 0
  • 0

Date Published

25
2
13
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11

Review from Boyd F (Son-in-law of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased how well my father-in-law has settled in at Devon Lodge after spending nearly 6 weeks in hospital. The staff have played a huge part in my father-in-law's recovery. When I visit, my father-in-law often comments how pleased he is with his new home. My wife and I attended the Christmas party
at Devon Lodge on Sunday 22 December. The entertainment, food and staff were all excellent. Heartfelt thanks to all the staff at Devon Lodge.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you so much for your kind words, we appreciate your insight into Devon Lodge. We are so pleased that you enjoyed our Christmas Party! Thank you again for taking the time to complete your review.


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Review from L T (Niece of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is very happy and well cared for at Devon Lodge. It is a small but cosy and homely residential home. Staff are kind, caring and accommodating.
The food menus are very nourishing and healthy. There are activities every day which are well thought out and the residents are asked what they'd
like to do. There are opportunities for pampering sessions like hairdressing, manicures and pedicures. The home is well maintained and the gardens are lovely.
I chose this home after visiting a few others in the area and it ticked all the boxes for my Aunts care and my peace of mind.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your kind words, we really do appreciate your feedback. We look forward to seeing you on Christmas Day! Take care and thank you again.


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Review from B C (Friend of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit every other week my long term best friend. The staff are always very happy to ensure that my friend is aware of the visit. We are always treated to tea and biscuits and made verywelcome. The residents are very well looked after and all seem happy whenever or whatever they are doing. The staff
always put themselves out for anyone but particularly the residents they ensure everyone is treated appropriately and with dignity.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you so much for your kind words, five-star review and the confirmation that your long-term best friend is content at Devon Lodge. Thank you for the review. We appreciate your kindness, thank you.


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Review from N P (Granddaughter of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot rave enough about Devon Lodge. The home has a home-from-home feel and the staff are always so friendly. Mama is very happy here - great room with a bay window!

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for the great review! 5 stars for everything - brilliant! We are grateful that your relative feels happy at Devon Lodge, thank you for your kind review.


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Review from G C (Daughter of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring environment with helpful and dedicated staff. My mother is very happy and feels safe and secure and comfortable at Devon Lodge.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your ongoing support, we appreciate your kind words.


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Review from M W (Sister of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister is very well cared for. The kindness of the staff is exceptional. She is treated like a favourite aunt. My biggest concern is the increase in fees.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your feedback, we really appreciate it.


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Review from A A (Daughter of Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Devon Lodge to be a wonderful home-from-home environment for my mother-in-law. She is well cared for well fed and treated with kindness and respect. Activities offered keep her interested and her interests are supported.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your feedback, we are happy you feel Devon Lodge is a home-from-home environment. We are pleased you are happy with the Devon Lodge Team and the home.Thank you


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Review from D W (Son of Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the care of Devon Lodge for approx 2 years now. We have nothing but praise for the levels of care, activities, and spirit of community and nothing but admiration but praise and admiration for the staff that care for mum. 'Scores on the Doors' it's an 11 out of 10 for Devon Lodge.
Thanks to all the staff from our family.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you so much for your kind words, especially the 'scores on the doors 11 out of 10' We appreciate your feedback and ongoing support, thank you.


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Review from J W (Son-in-law of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very welcoming and always helpful. My mother-in-law seems very well looked after and happy with her care.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you so much for your kind words.We are appreciative of all feedback, thank you for your positive review.


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Review from M G (Son of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is always happy when I see her and seems to have a good relationship with the staff which is important to me. She is cared for and treated well which gives me peace of mind.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your review. Your Mum has a great rapport with the staff members and she is so kind to the residents. Thank you for taking the time to complete the review, we really do appreciate it.


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Review from P B (Sister of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very happy with my brother's care. The staff are always there for him and us if we need to discuss anything. The home is always spotless and the activities are varied. Excellent meals.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your kind review. We are happy that your brother is enjoying his time at Devon Lodge. You are always welcome to contact us, so please let us know if there is anything we can assist with. Thank you again for the review.


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Review from A W (Niece of Resident) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, caring staff with low staff turnover. High-quality provision, highly recommended. People are treated with dignity and there are always activities for residents to get involved with. Very safe and secure.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Hello, thank you for your kind words, I will ensure the Devon Lodge Team see your review, thank you for your ongoing support.


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Review from A C (Daughter of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very poor lighting in my mum's room. In general, the rest of the residence is very dark and gloomy. The decor looks very old-fashioned and needs updating badly. Note activities for the residents is a much not nearly enough to keep them entertained them need an element of fun in their lives. The front
and back garden needs to be tidied and replanted. Looking uncared for especially the entrance. The ensuite carpet needs updating in my mum's room. Permanent staff are very kind and caring. Thank you.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Hello, thank you for your feedback. I can appreciate when residents do not wish to participate in all of the activities offered; it can be disheartening for family members when they visit. The activities are decided by the residents. We will continue to book entertainers and singers in addition to the gentle exercise classes and our usual activity staff members to ensure stimulation throughout. The proprietor is currently redecorating the entrance hall. I apologise if this makes the entrance look uncared for. The small lounge, known as the 'quiet lounge', is designed with dim lighting for people who would like to self-regulate their emotions if they may be overstimulated. We are happy to move a standing lamp in the quiet lounge during your visits to ensure Mum's comfort. Thank you for your understanding and your support, we have taken your points on board, thank you.


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Review from Alison B (Daughter of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What makes a good care home is the staff. Devon Lodge staff are exceptional. They are compassionate considerate and caring. We realise Mum is in safe hands, very comfortable and happy to be living at Devon Lodge.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your kind words, we appreciate your ongoing support. We are happy you feel Mum is safe and comfortable with us, thank you.


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Review from Liz W (Daughter of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Devon Lodge is a very cosy home for my mum - friendly, helpful and caring staff. Mum loves the food, quizzes and company of her fellow residents

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Hello, thank you for your positive feedback. Your mum said she really enjoyed the Disco Bingo the other day with myself and the staff on duty. Thank you for your support, we really appreciate it, take care.


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Review from P W (Daughter of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Devon Lodge's care for my late mother was exemplary in her last days, as it had been throughout her eight years in this happy home.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your kind words, we appreciate your insight. 8 years of having the honour of looking after your mother, the first resident to welcome me on my first day at Devon Lodge!
You, mum and your family will be remembered. You are always welcome to pop by and say hello, take care and keep safe.


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Review from N G (Son of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy and content at Devon Lodge. She is treated with kindness and dignity. The food is good, the garden and flowers are always lovely. Covid was well managed. The staff are always so caring and kind. Everyone is good at communicating with the family. She just loves everyone at Devon
Lodge.

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your review. I would like to take this opportunity to thank you and your family for being so supportive throughout the toughest time Devon Lodge has ever faced, Covid-19. Your mother is a delight to care for, we appreciate your comments, thank you.


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Review from Chris R (Daughter of Resident) published on 9 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall experience in Devon Lodge Retirement Home is very good and has a family feel about it. The adaptation of the old building works well and makes it feel less like an institution!

Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your kind words, we appreciate your feedback.


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Review from Patricia W (Daughter of Resident) published on 5 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Devon Lodge for eleven years. I was so fortunate to find this home which has become Mother's home. She is treated with care, dignity and very much love. As her daughter, I am very grateful for everything that is done for her.

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Review from Richard F (Son of Resident) published on 23 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum entered Devon Lodge in January 2020, and very shortly afterwards the world went into lockdown! From the start, we always felt we had found the right place for Mum. Small, cozy, friendly, and a home-from-home feel about the place and the staff.
Throughout the pandemic, we have been kept informed
of the status of Devon Lodge, and the safety and security, and health of the residents and staff, at a time when for long periods we were unable to be there ourselves.
Whenever it has been possible the staff at Devon Lodge have made the best of the visiting options allowed within the prevailing restrictions. If I need reassurance about the home it comes in the comments from Mum herself who continually tells me that she is perfectly happy to be there and feels very well cared for and safe. She has her favourites too!
The one thing I take from my contact with the management and staff is the resident-centric nature of what they do, it's the resident's home and they come first.

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Current Review Score: 9.6 (9.589)

Overview of Review Score

The Review Score of 9.6 (9.589) out of 10 for Devon Lodge Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.589 for Devon Lodge Residential Home is calculated as follows: ( (113 Excellents x 5) + (38 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 163 Ratings = 4.589

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Devon Lodge Residential Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Devon Lodge Residential Home

What types of Care is Devon Lodge Residential Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Devon Lodge Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Devon Lodge Residential Home have?

There are 20 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Devon Lodge Residential Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Devon Lodge Residential Home to the centre of Milton Keynes?

4.5 mile(s) as the crow flies, distance by road may be significantly further.