Devon Lodge Residential Home

18 Theydon Avenue, Woburn Sands, Milton Keynes MK17 8PL
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9.6 25 Reviews
  • Devon Lodge Residential Home, Milton Keynes
Devon Lodge Residential Home combines specialist care with security and companionship, looking to enable each resident to enjoy a satisfying and relaxing lifestyle, at the same time as receiving the highest standards of personalised care from the dedicated team.

Long-term and short-term needs are both welcome, including day care and convalescence. Carers are experienced in helping with the transition from hospital to the home.

There are comfortable communal areas, a sun terrace and mature grounds, while residents also have use of their own IT area. It is a short walk from the home to all the shops and facilities that Woburn Sands has to offer.

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Care Provided by Devon Lodge Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Stacey Pym (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Devon Lodge Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,385 – £1,600
    • Self-Funded Residential Dementia Care £1,400 – £1,650
    • RESPITE Self-Funded Residential Care £1,400 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,650

  • All meals, laundry and care are included in the price. The exclusions are discussed during the assessment / admission process. For example, Dry cleaning, Chiropody, Hairdressing and Newspapers are not included in the weekly price.


    Please discuss fees with the manager as they are dependent on the type of room and care needs.
  • (these prices are only a guideline, please contact Devon Lodge Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Devon Lodge Residential Home currently uses an advanced booking system for safe visiting. Visitors are requested to telephone 5-10 minutes before entry. The home advises anyone with cold/flu symptoms to not enter the home due to the risk of infection. Visitors have their temperature checked and masks can be provided when visiting Devon Lodge. Garden Visits and indoor visits available, please speak to (Registered Manager).


  • Parking

  • Visitor's car park and unrestricted parking in the street.


Devon Lodge Residential Home Reviews (25)

Total of 25, showing 21-25
9.6

Devon Lodge Residential Home has a Review Score of 9.6 (9.589) out of 10, based on 14 reviews in the last 2 years. Over all time Devon Lodge Residential Home has 25 reviews.

Overall Experience

  • 20
  • 4
  • 1
  • 0
  • 0

Date Published

25
2
13
14
11

Review from D A (Resident) assisted by family/friend published on 17 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with this residential home and feel very at ease.

Reply from Stacey Pym, Deputy Manager at Devon Lodge Residential Home

Thank you so much for your feedback.
Feeling at ease is so important. We would like to thank you for your support throughout the years, especially during the pandemic! Thank you for your review.


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Review from G R (Daughter of Resident) published on 24 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we have been extremely impressed with Devon Lodge Retirement Home. They were able to admit our mother during Covid-19, an extremely challenging time. Since our mother has been at the home, the care and support have been excellent. The staff are courteous, caring and always have time for
us. The care for our mother is second to none and the staff all go the extra mile. It feels like a home from home.

Reply from Stacey Pym, Deputy Manager at Devon Lodge Residential Home

Thank you for your kind words; we cannot believe that your family member has been a part of our Devon Lodge family for nearly a year already. She has settled in very well and enjoys socialising with the other residents. She participates in activities on a daily basis and tells us how much she loves the fresh, home-cooked meals. Thank you for your efficient communication and support throughout this pandemic. Honest feedback like yours is definitely what the team need to hear; we will pass this on to the staff. Thankfully, we all see the light at the end of the tunnel.


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Review from P H (Stepbrother of Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother has lived at Devon Lodge quite contently for several years now. She is quite a private person and preferred to spend time in her room, rather than mix with the other residents, but happily chatted with the carers, who are very fond of her. She is now 102 and very frail and has to have
a lot of personal care and attention. I visited her recently in her room with the necessary PPE, and she looked so cared for, and her room was fresh and clean, it was very reassuring. I have never had any doubts about Devon Lodge.

Reply from Stacey Pym, Deputy Manager at Devon Lodge Residential Home

Thank you for your positive feedback. We believe that your (Step) mother really enjoyed the ten years she lived at Devon Lodge. Thank you for being such great support to your family member and the staff. You always made sure we had everything needed, from her background/history to toiletries and correct footwear. This helped us to give the best possible person-centred care. You and your family will always have a place in our hearts. Thank you for the 10 years of memories!


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Review from Anne C (Daughter of Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A small, well run and friendly retirement home where residents individual needs are taken into consideration and all are treated with great care and dignity (relatives too). The home has a family atmosphere and visitors always made welcome. My 92-year-old mum frequently comments 'I can't believe we've
found such a wonderful place, and the food is so good'.

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Review from N H (Son of Resident) published on 20 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely care home - just like being 'at home'. Very friendly and helpful staff.
I feel my mother is safe in good hands - which is so important.

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Current Review Score: 9.6 (9.589)

Overview of Review Score

The Review Score of 9.6 (9.589) out of 10 for Devon Lodge Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.589 for Devon Lodge Residential Home is calculated as follows: ( (113 Excellents x 5) + (38 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 163 Ratings = 4.589

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Devon Lodge Residential Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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