Lathbury Manor

Lathbury, Newport Pagnell MK16 8JX
Submit a Review
9.7 62 Reviews
  • Lathbury Manor, Newport Pagnell
Lathbury Manor Care Home provides highly personalised care for residents with dementia and a wide range of other conditions associated with old age.

As a smaller home, it prides itself on getting to know its residents and relatives well and going the extra mile to meet all care and support needs.

The home is set in a converted coaching inn and has lots of character and beautiful gardens, which are always accessible to residents.

There is a tea/activity room in the gardens providing an additional space for residents and relatives when visiting or to host family parties in.

Lathbury Manor has a full programme of activities, led and coordinated by a full time activities coordinator. It has lots of visiting entertainers and trips out whenever possible to the local shops, parks and theatre.

Family seasonal parties are always a highlight of the year for residents, relatives and staff.

Care Provided by Lathbury Manor

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Valuecare Ltd
  • Person in charge
  • Nicola Stockwell (Home Manager)
  • Admission Criteria
    • NHS , Local Authority and Private
    • Ages 50+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (6)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Lathbury Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,400
    • Self-Funded Residential Dementia Care £1,000 – £1,400
    • RESPITE Self-Funded Residential Care £1,000 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,400
  • Fees are finalised based on the residents assessment, and the room available or chosen.


  • (these prices are only a guideline, please contact Lathbury Manor to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome at any time.


  • Parking
  • Private car park at rear of building


Total of 62, showing 1-20
9.7

Lathbury Manor has a Review Score of 9.7 (9.667) out of 10, based on 9 reviews in the last 2 years. Over all time Lathbury Manor has 62 reviews.

Overall Experience

  • 44
  • 15
  • 2
  • 0
  • 1

Date Published

62
1
3
9
53
Overall Experience  Overall Experience 5.0 out of 5

Mum Is recieving excellent care from lathbury manor. It's a big family, the manager is a wonderful lady that is always welcoming & attentive to my mum's care. One member of staff, has been a source of comfort to me, she goes the extra mile to facilitate mum's hospital visits when I cannot attend.The
support staff are attentive, caring and get involved with providing social activities and escorting mum to hospital. The kitchen staff are excellent. They provide nutritional food and drink for the residents which is delicious and mum has put the weight back on that she lost whilst in hospital.Not forgetting the hard working activities lady, laundry lady and the cleaners who keep a very clean and beautiful environment for the residents to live in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been here for nearly a year. The staff are fantastic and always available to help him. Nothing is too much trouble, they try and take him out most weeks and also get him to church when they can. They make sure he has everything he needs. Two members of staff in particular will always answer
concerns as soon as they possibly can and are always very helpful.

Reply from Nicola Stockwell, Home Manager at Lathbury Manor

Thank you so much for taking the time to review us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My husband has settled in at Lathbury Manor really well. I don't have to worry, I know he is happy, well fed and looked out for. That's all you need for peace of mind. He is well-liked by the staff, fortunately, he has a naturally placid manner.

Reply from Nicola Stockwell, Home Manager at Lathbury Manor

Thank you so much for taking the time to review us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum recently passed away and the staff were remarkable, so beautiful and caring, always the same before mums passing, attending to all needs with love and humour, we were all family. Management never saw them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The genuine care my mother received, in what was a tragically short period of time, at Lathbury Manor (only 11 weeks) was outstanding. Everyone treated her with dignity, respect and kindness from the time she arrived. Unfortunately, she became very ill after only a few weeks but all the carers were
amazing throughout and welcomed all our family, looking after not just my mother but genuinely caring and looking after us and our wishes too. Nothing was too much trouble and we all felt part of a bigger family who all wanted the very best for us all.
Her end-of-life care from all the staff and the support we had during such an emotional time couldn’t have been better.
This beautiful old building and the grounds have a real family home feel and the food really is cooked up daily from scratch.
I cannot thank everyone enough

Reply from Jon Allen, Director at Lathbury Manor

On behalf of all our staff team many thanks for your kind review, this feedback means a lot to us.
Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

On behalf of my family, we would like to thank the staff and management of Lathbury for helping my parents settle in so quickly! My parents arrived from hospital confused, soiled clothes and disarray but when I visited in the afternoon both parents were clean, showered, hair brushed and looking great.
Staff are friendly and show respect to my parents and are always available to support and help. My parents are more relaxed and enjoying a new social life and routine. Family are always welcome and we enjoy seeing my parents interact with others. Food always looks and smells great! Well done everyone.

Reply from Nicola Stockwell, Home Manager at Lathbury Manor

Thank you for taking the time to review us, as a team we really appreciate it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My grandparents have settled in so quickly. Before they moved to Lathbury Manor their care was limited and didn’t get the support they needed. Now, they have settled in, socialising, eating and having the care they need and deserve! I can’t fault all the staff and carers that work there. They are always
smiling and always willing to help us when we visit. Thank you for bringing the life back into my grandparents!

Reply from Nicola Stockwell, Home Manager at Lathbury Manor

Thank you so much for taking the time to review us, as a team we really appreciate it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My elderly Dad moved into Lathbury Manor a few months ago due to his dementia and increasing need for 24/7 support. We chose Lathbury Manor because of its excellent care and marvellous staff team. We compared it to other local care homes, but Lathbury Manor really stood out for its warmth, friendliness,
and homely atmosphere. This historic building is located in a quiet hamlet near Newport Pagnell, Milton Keynes and it has a beautiful well-maintained garden. The manager, deputy manager and staff team are lovely and keep in regular contact and are very helpful with any queries. Nothing seems like too much trouble. They provide various happy and stimulating activities for the residents such as daily singalongs, exercise classes and games, creating a friendly, caring and vibrant environment. Tea and homemade cakes are a delightful daily treat too! I want to thank the team for taking such good care of my Dad and I highly recommend Lathbury Manor.

Reply from Nicki Stockwell, Home Manager at Lathbury Manor

Thank you for taking the time to review us, we all really appreciate it.
From all the team at Lathbury Manor


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My dad has only been a resident since February 2023. As soon as my dad arrived, the staff were so attentive to him and they were making him feel so welcome. The next day, my dad underwent an operation and he was a day patient. Again, as soon as we arrived back, which was after 8pm, the staff took him
up to his room and they got him ready for bed. I left knowing that he was in good hands. They have got my dad into a routine and they get him downstairs sitting in the lounge. Before, my dad spent all his day in bed and he wasn’t interested in anything. Now my dad is very chatty, when I take him out he is interested in his surroundings and what is going on. He participates in the group activities in the afternoon. The food is very well cooked and the staff always make me a cup of tea when I visit. All the staff are very friendly and they talk and interact with the residents. I know that my dad is getting looked after well and I can relax knowing that he is safe.

Reply from Nicki Stockwell, Home Manager at Lathbury Manor

Thank you for taking the time to review us, from all the team at Lathbury Manor.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Lathbury for over 18 months now and is very settled. She enjoys the freedom she has within the home to join other residents in the choice of lounges, go out in the garden or join in the many activities. She really enjoys the home-cooked food and home-baked cakes. The staff have been
particularly helpful and caring to her in managing her distress and grief after my father passed away. I have always found the carers friendly, helpful and incredibly patient, with the occasional disruptive resident. Despite the many challenges the care staff have, they remain calm and smiley, treating the residents as part of the family.

Reply from Jon Allen, DIrector at Lathbury Manor

Many thanks for your kind review and comments about our service. All our staff really appreciate the positive feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

A wonderful care home in a country location. Activities are arranged for the residents most days. My brother loves the singing. Everyone seems to enjoy this time and join in. He loves helping to make cakes with supervision. And in the summer they are taken for walks in the fields. The carers are so
helpful and friendly. My brother looks so happy there which sets my mind at rest. He enjoys the home-cooked meals and likes the garden.

Reply from Jon Allen, director at Lathbury Manor

Thank you for your positive feedback, all our staff really appreciate this.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident of Lathbury Manor Care Home and has vascular dementia.
I can't express further how happy I am with Mum's care here, she's been here some months now, the staff are all very friendly and bend over backwards to help not only the residents but answer my questions as a concerned
son.
The atmosphere is very friendly, the residents have the freedom to move around within the ample-sized accommodation, dining room, TV room, music room and the summer room.
The grounds are fantastic also for the warmer months, a cut lawn with a safely, secured off pond and even an orchard of apple and pear trees, left over from previous use as a large commodious well-to-do farmstead.
The food is freshly made on-site, coffee and tea served up whenever a resident wants, it truly is a great place.
There's a certain feeling that the staff are indeed a part of the family.
A really nice village, in a lovely rural setting, only just outside Newport Pagnell, very easy to get to too.

Reply from Jon Allen, Director at Lathbury Manor

Thank you Scott for your very kind review of the home. It is really appreciated by the whole team to get such positive feedback about the work that they do.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the level of care for my mother.
I find the team very friendly; we are on first-name terms and they all speak very highly of my mother and I see first-hand how much they care for her.
I visit Lathbury Manor Care Home at least once a week and I always find it well organised
with good staff coverage in each area of the building.
Her room is clean and tidy, the meals are very good quality and they are refined to meet Mum's requirements, i.e. they are blended as she cannot easily eat solid food.
My mother has a detailed care plan in place and there is also a folder in her room detailing her needs which is a great comfort.
I am grateful to everyone at Lathbury for looking after my mother so well.

Reply from Jon Allen, Director at Lathbury Manor

Dear Gerald, many thanks for your kind review, we all appreciate your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident for close to six years. I think the staff are doing a great and caring job, particularly after an incredibly challenging time through the pandemic. Can't thank them enough for the work they do and the way they do it.

Reply from Jon Allen, Director at Lathbury Manor

Many thanks for your kind review of our services and staff; it is much appreciated by all of us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am totally satisfied with the care my brother in law receives. Staff are always polite, efficient and caring. The home is clean and tidy. Residents are always clean, properly dressed and all appear to be happy. Lathbury has a lovely garden and during good weather residents are able to enjoy fresh
air in a safe environment. Residents are entertained and have various forms of suitable activity. Management is always very helpful and keep me informed and up to date on a very regular basis.

Reply from Jon Allen, director at Lathbury Manor

Many thanks for your review your feedback it is really appreciated


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Perfect for mum's requirements, small and friendly with lovely grounds. Staff to be commended for keeping all residents safe through the pandemic.

Reply from Jon Allen, Director at Lathbury Manor

Many thanks for your kind review. It was our pleasure to look after your mum, everyone at the home was very fond of her.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I needed to find urgent respite care for my mother in June and the staff at Lathbury Manor could not have been more helpful. My mother is still there and she has improved significantly thanks to the care she has received.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Huge thanks for all your continued support, care, kindness and help with my mother-in-law. Knowing that she has all of this is a weight off our minds. I am loving the Facebook updates showing the range of activities. We can then send these on to the wider family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Staff are warm, friendly and inviting, and appear to frequently interact with residents in a kind and caring manner. The general appearance of the home is tried and could do with updating and freshening up.
Unable to assess food/drinks as never visit at mealtimes. Very rarely see management staff
as they are located in an office on a lower level. Unable to assess activities, not seen.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very caring and friendly staff. Always making so much effort to ensure my mum is happy and content.
As a family, we feel happy with all Lathbury Manor offers. A huge thank you to all the staff for their kindness and care

Reply from Jon Allen, director at Lathbury Manor

Many thanks for your kind review of our care home and team.
Management and all the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Lathbury Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.767 for Lathbury Manor is calculated as follows: ( (83 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 103 Ratings = 4.767

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Lathbury Manor is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Apr 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Lathbury Manor

What types of Care is Lathbury Manor registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lathbury Manor provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Lathbury Manor have?

There are 25 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Lathbury Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lathbury Manor to the centre of Newport Pagnell?

1.2 mile(s) as the crow flies, distance by road may be significantly further.