Park House

Tyringham, Newport Pagnell MK16 9ES
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9.7 20 Reviews
  • Park House, Newport Pagnell
Park House is surrounded by scenic Buckinghamshire countryside and employs an experienced team to pursue recognised values of quality care.

The focus is on dignity and respect at all times, with the home able to offer long-term care for residential needs, as well as being ideal for temporary respite.

As well as comfortable interiors and interesting activities, Park House also take pride in making sure all residents enjoy a nutritious food menu, which can include a full English breakfast.

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Care Provided by Park House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Tyringham Care Ltd
  • Person in charge
  • Gillian Broadway (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (35)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • Parking is available on site.


Park House Reviews (20)

9.7

Park House has a Review Score of 9.7 (9.674) out of 10, based on 8 reviews in the last 2 years. Over all time Park House has 20 reviews.

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Review from Ann C (Wife of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was diagnosed in 2014 with dementia and in 2020 we decided that respite care was needed. Park House was recommended to us by another resident's family and from day one we knew we had chosen the right place. We were so kindly received by all staff. Everyone was so caring and understanding
of both my husband's needs and our own. In mid 2022 my husband was given a permanent place. Such a decision is extremely difficult, but our minds were totally put at ease due to the genuinely approachable attitudes of everyone who comes into contact with him. The staff make every effort to broaden the interests and activities of residents. He is treated with dignity, patience and respect by each member of the team, as they make an effort to find resident's interests and encourage involvement in both indoor and outdoor events. We are made aware of any issues that may arise - we have no doubt at all that he is in safe and capable hands. We would like to say thank you to every single carer.

Reply from Sue Horn, Admin at Park House

Thank you for the wonderful feedback; we're so glad we can support T's needs and the team at Park House have helped ease any worries you and your family have had during this difficult period.


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Review from Karen D (Daughter of Resident) published on 6 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It came as a shock my mother's diagnosis of dementia, at the age of 93. We discussed care and agreed that a care home was the safest option for Mum as my father was struggling to cope. I visited a few in the area but was highly recommended Park House and on my visit I felt it was exactly the right place
for Mum. Mum moved in in December 2023 and quickly settled, made so much easier for the family by the outstanding care we have witnessed in a safe and welcoming environment. The care staff are totally committed to their roles, highly experienced in dementia care and are led by a fantastic management team. All the staff have the residents' health and welfare as priority, this is obvious when we visit and see them encouraging Mum to join them in activities and the prompt communication with us should Mum be feeling under the weather. We as a family feel totally at ease and trust the whole team with Mum's care and future at Park House knowing that she is in safe and very caring hands.

Reply from Sue Horn, Admin at Park House

Thank you Karen for your lovely words. We are thrilled by your comments and that you feel Mum is in safe and caring hands.


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Review from Mike B (Son of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's almost impossible to describe how amazing every member of staff at Park House has been in caring for our mother. Details matter and every time we visit Park House the environment feels happy and caring. Every member of staff seems totally engaged with the residents' care. Medical situations are
dealt with with compassion and appropriate levels of escalation. There seems to be an endless array of entertainment in a calm and relaxed environment. We can't thank the manager and her team enough for their ongoing care of Mum, she is happy, safe and enjoying her twilight years in an idyllic setting.

Reply from Sue Horn, Admin at Park House

Thank you so much Mike for your wonderful review, the staff will be thrilled with the feedback. We're so glad Mum has settled in well at Park House, it's lovely to have her living here with us.


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Review from Ann E (Wife of Resident) published on 19 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident in Park House for over a year. He has advanced dementia and at times his behaviour can be very challenging. The staff are amazing, they treat him with care, compassion and love. Agency staff are not used and so all the residents are known really well by the staff. There
is a real family atmosphere. The food is freshly prepared at the home and of good quality. There are regular visits of singers and entertainers and petting animals. I can visit at any time. I recommend Park House and am so pleased my husband is so well cared for.

Reply from Sue Horn, Admin at Park House

Thank you so much for your review, the family atmosphere is something that's very important to the home and the staff, so it's lovely to have that feedback.


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Review from Sally S (Daughter of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad became a resident at the end of February this year. The staff have been so welcoming and friendly from day one, and have helped Dad to settle in. The difference my sister and I have noticed in him in the last few weeks has been amazing. There is always a member of staff available whatever time
we go to see Dad and they all seem very well informed as to how Dad has been progressing. The food is all freshly cooked and every effort has been made to ensure they know what Dad enjoys and therefore will eat. The home is very clean and well looked after. We are very happy knowing that Dad is being so well cared for and are so glad we chose Park House to be his permanent home.

Reply from Sue Horn, Admin at Park House

Thank you so much for your kind comments, we're very glad to see your dad is settling in so well at Park House.


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Review from Helen K (Daughter of Resident) published on 14 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Park House since January 2023. The kindness and care given to her has remained outstanding since her first day there. All consideration is given individually to all the residents to meet their needs, and the high standards are met each and every day. No matter when or
what time of day you visit Park House you will always find it to be welcoming, clean and all staff working hard together as a team.
As a family, and as a daughter I could not be happier with the residential care my mother is receiving. I have complete peace of mind knowing she is cared and looked after with dignity and kindness. Thank you Park House and all your team. I highly recommend this facility.

Reply from Sue Horn, Admin at Park House

Thank you for your feedback and comments. Your mother is a delight to look after and we are happy that are pleased and feel positive about the care she is receiving at Park House.


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Review from Sue B (Daughter of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was welcomed into Park House at very short notice in August 2022. The transition from home to Park House was made very easy by the ‘can do’ approach of the staff and management team. She quickly settled in and has enjoyed the activities and care provided ever since. As a family, the staff have welcomed
us too and invite us to enjoy the special events and occasions that they organise.
The care and attention Mum receives is of a very high quality and knowing that Mum is safe and cared for gives us peace of mind and has reduced our stress levels considerably. We would highly recommend Park House for anyone wanting a ‘home from home’ environment. The gardens are beautifully managed and the surrounding environment is one of peace and tranquillity.
We consider everyone at Park House to be part of our extended family, it’s a happy place, full of fun and laughter and somewhere to be safe, loved and cared for, and it’s my pleasure to leave this review.

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Review from Peter O (Son of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always a very difficult decision to place a parent in care. We had looked after my father for 2 and a half years at our home, but as his dementia progressed, it became increasingly obvious we could not provide the 24/7 care that he needed. After looking at a few homes, we decided on Park House
as it was quite nearby, so not a problem to get to see him. Also, it is in the countryside and Dad has always been a country lad loving the peace and wildlife. Very quickly it became obvious that we had made the correct decision. He loved the home and was treated with respect and dignity in the almost 4 years that he was a resident. He fitted right in and loved all of the staff who cared for him. All of the staff exceeded our expectations in the level of care provided and treated him like a loved member of their family.
During his last few weeks of life, they showed true compassion to our dad and all of our family which was very much appreciated and gave us comfort during a difficult time.

Reply from Gillian Broadway, Admin at Park House

Thank you for the lovely review. We will miss the frequent visits from the family and so enjoyed looking after Dad. It was a privilege to care for him during his stay.


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Review from Lyn A (Daughter of Resident) published on 15 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To realise your parent can no longer look after themselves is a particularly difficult thing to come to terms with. When you have to make that decision you do all you can to find the best place for them. After careful research and consideration, he went into Park House. Park House looked after my Dad
from September 2020 until his passing away in December 2021. I felt blessed to have found such a caring and compassionate home. He was very happy there and I wouldn’t hesitate to recommend them. Each resident is treated with care, love and compassion. His end of life care made his passing very peaceful and for that, I cannot thank them enough.

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Review from Susan H (Daughter of Resident) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Park House for nearly 2 years. Slowly but surely, the staff have gained her trust; she now refers to them as 'friends' and tells me simply 'I like them'. Her needs are multiple: she has Alzheimer's and is no longer mobile. Pre-Covid every effort was made to maintain
contact with others; she was not allowed to become bedridden but was moved around the home in a 'bucket chair'. It is a joy to see the way in which, throughout Park House, people are valued and treated as individuals. When we first visited care homes we were also interested in their facilities but wanted above all to assess the quality of relationships. Our confirmed faith in this extends to the excellent level of communication with family, which allows decisions to be shared appropriately. The staff go the extra mile - care worthy of the name. I should add that the recent extension of the home gives the best of both - non-institutional country house ambience plus modern facilities.

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Review from Lynne K (Daughter of Resident) published on 20 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Park House. This care home is fantastic, the care was exceptional, and the staff couldn’t have done any more for my dad. Everything from the food, the care, the activities was so good. He really couldn’t have been in better hands. I would highly recommend this care home.
I had visited quite a few care homes previously, and nothing compared to Park House, homely, cleanliness, welcoming staff and when my father was at end-of-life; they looked after me too.

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Review from Roger W (Son of Resident) published on 31 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Placing Mum in a care home after sharing 2 years of taking care of her in her own home, was one of the hardest things that my sister and I have ever done. We soon realised, after a preliminary visit, that not only would Mum be safe and well cared for at Park House but she would find herself in a friendly
and loving environment that she could regard as home.
We liked the informality of Park House and Mum settled down and adjusted far quicker than we expected. All the staff cared for Mum in every sense of the word, even after her stroke, when her care needs increased dramatically. We would like to thank everyone at Park House who created a loving and caring home for Mum to spend the last years of her life.

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Review from S B (Daughter of Resident) published on 21 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely place. What makes it stand apart from so many care homes is the dedication of the staff. They really care and do everything they can to support the residents. My mother-in-law was having a "down day" and one member of staff brought her a basket of recently hatched chicks to cheer her up. The
food is delicious and made with care and the rooms and grounds are really lovely. Highly recommend.

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Review from Terry B (Son of Resident) published on 1 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Exemplary care given within a very positive and supportive environment. My mother is much happier now she is at Park House.

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Review from Lindsay C (Daughter of Resident) published on 23 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved into Park House 3 years ago. When she went there she was depressed and physically not in a good way and I thought it would take her ages to settle in. I couldn't have been more wrong! She loves it.
Park House is a warm welcoming home with lovely staff who really care for the residents. Mum
does not have dementia and is mentally very alert and the staff always treat her as such. They have never patronised her in any way which can happen when dealing with the elderly. They talk to her as they do each other.
Mum has a little room but she loves it so much and refuses to move into a larger one. She has flowers outside, a bird table and wonderful views and I haven't seen her so happy for a long time.
Park House is a little "tired" in places but I looked at many homes for mum and there are none with the same caring homely feel.
Mum is soon to be 97 and 3 years ago I wouldn't have thought she would make her next birthday but since she has moved here she has come alive again.

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Review from Jane (Daughter of Resident) published on 20 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's the hardest thing in the world admitting that you can no longer look after your elderly mother, who sadly suffers from dementia. Having looked at several homes, Park House stood out. Not only is it clean and homely, but all the staff are genuinely caring. There is laughter and happiness radiating
through the care home. Park House provides several diverse activities in addition to organising outings. The residents are all treated individually and my mother has settled in very quickly, a process greatly assisted by the Care Manager and her deputies. What is particularly striking is that whenever we take mum on an outing, she is delighted to return and the staff always make a fuss of her. It speaks volumes for the Home that there are no set visiting hours and we are always welcome to call at any time of the day or night without prior notice. I can't recommend Park House highly enough. It is very reassuring that my mother is in such safe and caring hands.

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Review from Linda Q (Daughter of Resident) published on 14 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother has been living at this care home for the past three years and for the first 2.5 years it was a good and positive experience home from home. She was well looked after and I always thought she would stay there as I was told when she went there that it was a home for life. However, when her
behaviour became unpredictable due to the worsening of her dementia, the staff were unable to cope with her anymore so I was asked to find her somewhere else that could better meet her needs. I successfully moved my mother and she is now in a specialist dementia care unit and the staff understand the condition and manage very well. Park House can cope as long as the resident is either happy to sit in a chair or lie in bed but I felt they failed my mother's needs when her behaviour changed. The statement about dementia care is misleading as really they are just a residential home and as a residential home, I feel the fees are too high when compared with what else is available.

Reply from Gillian Broadway, Registered Manager at Park House

We were sorry to see your mother go and have to admit that Park House was not the right environment for her. For 9 months we worked closely with the Memory Team and other healthcare professionals to try and find a way we could meet your mother's complex needs.
Park House is a small home catering for 24 residents with varying needs whom we have to consider when an individual becomes more challenging. We do understand your concerns of having to move your mother and tried our best to make that transition to a specialist environment as smooth as possible.


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Review from Tina M (Granddaughter of Resident) published on 2 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place that is homely and full of people who really care. The staff know all of the residents and what they like. They know my grandma likes milky coffee and hot chocolate to drink and buy in olives especially for her. I know that seems like a silly thing but it's exactly those things that really
matter for making someone feel cared for. Nothing is generic. They organise activities and pampering in a beautiful home and gardens and guests are always welcome to drop in. Where issues are raised someone is there to listen and try to find a resolution. Whether that's a different room, extra equipment or just updating grandmas wardrobe to something more comfortable. They will always keep my mum updated if there's any change in eating, behaviour or signs of illness. They will do their best to keep someone happily in there care for as long as they are able, even as my grandma's dementia progresses and her mobility reduces, we know she's in the best place to stay happy and comfortable.

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Review from Kathy M (Niece of Resident) published on 2 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been resident at Park House for nearly two years. Choosing a care home for a relative is difficult and places vary so much that it can be hard to decide. However, the first time I walked into Park House, I knew this was the right place and continue to believe that she is getting the best
care.
Her needs are not straightforward as she suffers from dementia. The staff address this in a very professional mannerand I have every faith in them.
There is a wonderful cheerful, homely atmosphere at Park House and all the staff are very friendly and approachable. I am very impressed when I see how they interact with the residents.

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Review from Sally C (Daughter of Resident) published on 11 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed at Park House for about six months before his requirements changed and he needed more specialised care. During this time the care home staff and management were very kind and considerate, the family were always informed of any issues and interventions, which we then could plan together
his changing requirements. The home has a very friendly and family feel, the staff are very attentive and easily approachable, all the other residents I spoke to were happy and enjoyed the different activities that were arranged. The home is undergoing structural improvements at the moment, so it is good to see investment in the quality of the surroundings. I would have not hesitation in recommending this home for a loved one, my father always said he was happy and had a smile on his face when visited which was so comforting.

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Current Review Score: 9.7 (9.674)

Overview of Review Score

The Review Score of 9.7 (9.674) out of 10 for Park House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.874 for Park House is calculated as follows: ( (83 Excellents x 5) + (12 Goods x 4) ) ÷ 95 Ratings = 4.874

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Park House is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Park House

What types of Care is Park House registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Park House provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Park House have?

There are 35 Single Rooms.

What are the Facilities & Services at Park House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Park House to the centre of Newport Pagnell?

2.6 mile(s) as the crow flies, distance by road may be significantly further.