The Stratfords Residential Home has a Review Score of 8.4 (8.417) out of 10, based on 1 reviews in the last 2 years. Over all time The Stratfords Residential Home has 9 reviews.
Review from Lynn F (Sister of Resident) published on 28 June 2023
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Reply from Chris Gell, Registered Manager at The Stratfords Residential Home
Thanks, Lynn, for your very kind review, your brother is a big part of the service and lots of fun to support, most of the time.
Family support makes supporting individuals a lot easier and I know the team really appreciate your support and involvement.
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Review from Ron N (Brother of Resident) published on 18 October 2022
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Review from Norma A (Daughter of Resident) published on 10 October 2022
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Review from Richard H (Brother of Resident) published on 3 October 2022
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Reply from Victoria James-Priday, Registered Manager at The Stratfords Residential Home
Thank you so much for taking the time to write a review for our home. We strive as a team to ensure that each and every resident in our care is treated as an individual at all times and we very much enjoy supporting them to develop and grow whilst maintaining as much of their independence as possible. We value family input and suggestions at all times and much appreciate your compliment!
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Review from Jane B (Daughter of Resident) published on 14 June 2022
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Review from Jackie H (Daughter of Resident) published on 10 May 2022
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Reply from Victoria James-Priday, Registered Manager at The Stratfords Residential Home
Thank you so much for your review, and we as a staff team very much appreciate this recognition of our continued dedication and support of all of the amazing residents and families in our care!
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Review from Nigel G (Guardian of Resident) published on 22 April 2022
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Review from G C (Friend of Resident) published on 5 October 2021
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Reply from Victoria James-Priday, Registered Manager at The Stratfords Residential Home
Thank you for sending your review, and thank you for your positivity and support and being part of the wider team!
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Review from G G (Daughter of Resident) published on 27 February 2020
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The Review Score of 8.4 (8.417) out of 10 for The Stratfords Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.4 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for The Stratfords Residential Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.417 Points relating to the number of positive Reviews for The Stratfords Residential Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 12 registered maximum number of service users is 2.4. 1 Positive Reviews ÷ 2.4 = 0.417
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Oct 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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