Caton House Residential and Nursing Home

37 Epsom Grove, Chepstow Drive, Bletchley, Milton Keynes MK3 5NR
Submit a Review
9.6 61 Reviews
  • Caton House Residential and Nursing Home, Milton Keynes
At Caton House the team, many of whom have been with the home for over a decade, are passionate about enriching the lives of their residents. They provide an exceptionally high standard of care and create so many wonderful activities and experiences for their residents.

Providing residential, dementia, nursing, palliative care, the team also provide respite care breaks which can be booked in advance, ideal for carers who would like to plan a short break themselves. There is also a day centre (£27.47 for a half day/£54.94 for a full day).

The home has its own choir, with the residents pulling out all the stops for big occasions like Christmas. And musicians, singers and dancers from the local community often come and perform for the residents.

There are so many animal visits, including regular therapy dog whom the residents adore. There are also gentle exercise sessions, a knitting club, baking, games and quizzes galore.

The community are embraced into life at Caton House, from volunteers who join in with activities and spend time chatting with the residents, to local school children who treat them to sneak previews of special performances, and a local church group who do a monthly service in the home.

Every week a mobile hairdresser visits for appointments in the home’s salon, and there are regular pamper sessions, with manicures. Every week there is a sensory afternoon, with relaxing music, mood lighting and activities to stimulate the senses like hand massages.

This summer the residents have loved growing their own produce in the home’s enclosed gardens, from carrots and tomatoes to peppers and herbs. And they have proudly harvested the produce for the chef to use in the kitchen, which has given them such a sense of achievement.

In the dining room, residents enjoy delicious home-cooked cuisine, from roast dinners with all the trimmings, fish and chip Fridays and home-baking.

Show Caton House Residential and Nursing Home on the Map

Care Provided by Caton House Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Paulo Ilustrisimo (Manager)
  • Admission Criteria
    • Not registered for EMI
    • Ages 65+
  • Room Information
    • Single Rooms (58)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (58)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Caton House Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,492
    • Self-Funded Nursing Care from £1,776
    • RESPITE Self-Funded Residential Care from £1,492

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1492 and for nursing care £1776, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Caton House Residential and Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Caton House Residential and Nursing Home Reviews (61)

Total of 61, showing 1-20
9.6

Caton House Residential and Nursing Home has a Review Score of 9.6 (9.608) out of 10, based on 26 reviews in the last 2 years. Over all time Caton House Residential and Nursing Home has 61 reviews.

Overall Experience

  • 36
  • 23
  • 2
  • 0
  • 0

Date Published

61
9
14
26
35

Review from K R (Daughter of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

MUM STAYED FOR TEN DAYS IN FEBRUARY AND WE WERE APPREHENSIVE AS SHE IS QUIET A SOLITARY PERSON AND HAD NEVER BEEN IN RESPITE BEFORE. WHEN WE ARRIVED TO COLLECT HER WE WERE SURPRISED HOW UPBEAT AND HAPPY SHE WAS. ON SPEAKING TO HER IN THE FOLLOWING DAYS SHE SAID HOW KIND AND CARING THE STAFF HAD BEEN
AND HOW MUCH SHE HAD ENJOYED HER STAY AND ENJOYED PARTICIPATING IN THE ACTIVITIES.
WE HAD FOUND ALL THE STAFF FRIENDLY. KIND AND APPROACHABLE AND WOULD RECOMMEND THIS CAREHOME

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for sharing your experience of Caton House. We're so pleased to hear that your mum had such a positive stay with us. It's wonderful to know that she felt so well cared for, enjoyed the activities, and left feeling happy. Your kind words about our team mean a lot, and we truly appreciate your recommendation.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jill S (Daughter of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 91 year old mother has Alzheimers and, when her behaviour became too challenging for her first care home, she had to be admitted to hospital. Caton House was the only home from a list suggested by a hospital coordinator that seriously considered accepting her. The Deputy Manager carried out an assessment
at the hospital and was very positive, saying 'we can work with her' on admission to Caton House in October 2024 the local GP and carers at Caton House worked out the correct dosage of medication to calm down Mum's aggressive behaviour. After several very stressful weeks, it was such a relief to know Mum was finally being properly looked after and I cannot fault the care she has received at Caton House.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for sharing your experience. We understand how difficult it can be to find the right care home, and we're so pleased to hear that your mum is receiving the support she needs at Caton House. Our team is dedicated to providing compassionate, person-centered care, and it's heartwarming to know this has made a positive difference for your family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A F (Daughter of Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved recently and has settled in extremely well. We cannot praise the staff and medical team enough.
They are patient and kind and nothing is too much trouble.
There is a full diary of activities which Mom enjoys and finds stimulating.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for your lovely review for Caton House. We're so pleased to hear that your mother has settled in so well and is enjoying the activities. Our team takes great pride in the care they provide, and your kind words will mean so much to them, thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S S (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Caton House Residential and Nursing Home has been the perfect home for my mother. The care she has received has been exceptional.
The chef has really looked after her, with her likes and dislikes. Always happy to help.
The nurses are amazing.
All the carers and staff are fabulous.
She is most definitely
in the right place.
Thank you.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for your wonderful back for our team at Caton House. We're so pleased to hear your mother is so happy and well cared for. Your kind words will mean a lot to our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diane B (Regular Volunteer) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a volunteer at Caton House. This little job has given me a new lease of life. It is so rewarding looking after people not so fortunate as me. A few little hiccups to start with but everything was sorted our very quickly. So look forward to my weekly visit, management and staff are wonderful.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you so much for your kind words for our team. We're thrilled to hear that volunteering has brought you such fulfilment. It's wonderful to know that both the management and staff have been so supportive. Thank you for devoting your time and being part of the community at Caton House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S R (Regular Volunteer) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I help with activities. Residents are all very happy, carers are wonderfully caring and helpful.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you so much for sharing your feedback for our team at Caton House, and for your support with activities. We're so pleased to hear that the residents are so happy. Your involvement and kind words are greatly appreciated, thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison C (Daughter of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very helpful and caring. Nothing seems to be too much trouble.
Mum recently moved from residential to nursing floor and the whole team there were very welcoming and helpful.
Team are always positive and happy to take feedback on board.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for your kind words and feedback for our team at Caton House. We're delighted to hear that your mum's transition to the nursing floor was smooth and that our team made her feel so welcome. It's wonderful to know you find the staff so helpful, caring, and open to feedback. Your appreciation means so much to us, and we'll continue to ensure your mum receives the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alan H (Son of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother has recently lost some of her mobility and it would seem she is not receiving the same level of care and support as previously. I am also finding it more difficult and more expensive to actually pay for her private costs, I used to get a monthly invoice and just call with her credit card details.
Because I have a medically diagnosed tremor I cannot key these details in via mobile phone keypad so I now have to post a cheque which entails a trip to my bank to transfer money and the cost of postage, all at extra expense to myself. This has been explained to yourselves, but nothing has been done about it?

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for your feedback. We truly value your concerns and want to assure you that we are committed to providing the best possible care and support for your mother. Our home manager is committed to continue to work very closely with your mother, as she has been, to discuss and implement different solutions which is felt will help with any mobility issues. This will continue to be monitored and changed as necessary. Regarding the payment process, we completely understand the difficulties you're facing and have worked hard to encourage the transition to online banking as a solution. This option simplifies the process and avoids the challenges you've mentioned. Please know we are here to assist you every step of the way. If you'd like, we can help guide you through setting up and using online banking to make things easier for you. Your satisfaction is very important to us, and we want to resolve this for you as soon as possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie G (Daughter of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is in her 90s and has dementia. She came to Caton House in the summer of 2024 because it was becoming increasingly difficult for her to cope at home. The manager was extremely helpful and understanding in making the arrangements for my mother to stay at Caton House.
The staff and volunteers
are really caring and my mother is very happy at Caton House. She is much more active and sociable than earlier in the year when she was living at home.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for sharing your five-star review for Caton House Residential and Nursing Home. We're delighted to hear that your mother has settled into the home so well and is enjoying socialising and joining in with so many wonderful experiences. We will be sure to share your kind words with the team, who will be so pleased to read your comments, thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C R (Daughter of Resident) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Family activities are well organised. Lovely to spend time with other families at the BBQ. Wonderful can visit any time of the day/night.
Most of the staff are amazing and very kind.
Shame when short-staffed, but happens everywhere!

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you so much for your review of Caton House and we're thrilled to hear that you enjoyed the family activities and barbecue. It's always a pleasure to see families coming together and creating memories. We appreciate your kind words about our staff. The team are so dedicated to their residents and it's wonderful to know that this is recognised. Please rest assured that while we do naturally have times when we have to manage staff illness etc, our staffing levels are very carefully managed to ensure the highest standard of care for our residents. If you have any further suggestions or concerns, please don't hesitate to speak to the home manager directly, her door is always open.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P G (Son of Resident) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy at Caton House, even though she wants to go 'home' sometimes.
My only comment would be the addition of activities over the weekend, even if it is jigsaw puzzles on a self-initiated basis.
It would also be nice if the en-suite bathrooms were updated.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for your review and sharing how happy your mum is at Caton House. Please rest assured that we have a variety of activities taking place over the weekends, including recent events like our family barbecue and other spontaneous activities. Of course, we will add more self-serve activities too following your feedback. Additionally, we appreciate your suggestion about the bathrooms as we continually look for ways to improve our homes. Please know that the home manager's door is always open if you would like to discuss anything in more detail. We truly value your input and are committed to ensuring your mum's happiness and comfort.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M L (Son of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very friendly and helpful. Mum always seems well cared for.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for your review of Caton House, the team will be delighted to read your kind words and feedback about your mother's care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Philippa M (Daughter of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has enjoyed very good care since arriving in September 2022. For the first three months, she was able to join in with activities and was encouraged to do so. Since breaking her wrist and a subsequent decline in her health, Mum has been bedridden (December 22). She gets good care from all staff and
excellent from certain members of staff. Refering for treatment can be a slow process, but I feel that this is the surgery/NHS and not within the care home itself. Thanks.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for your review of Caton House; the team are proud to provide such good care and will be pleased with your high ratings.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Clive H (Respite Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I thoroughly enjoyed my respite stay at Caton House. To be honest, I cannot fault it - it was perfect! All members of staff gave excellent service, above and beyond the call of duty. They made me feel special and safe. Everyone was kind and professional, always acting as if nothing was too much trouble.
It gave my daughter and her family a proper break from the responsibility of caring for me 24/7. She knew I was being looked after in a safe, controlled and caring environment. I was happy knowing she was having a break. I soon settled in my lovely room. It was everything I could ask for, especially with a large window looking onto a little garden with a bird feeder and bird bath. The food was outstanding! I looked forward to every meal and enjoyed dining with other residents. Each day I was encouraged to partake in activities which were led by kind, fun and caring staff. In my opinion, it was money well spent and I am very much looking forward to going again in a few weeks time.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for your fabulous review for Caton House, the team will be delighted to read your comments and look forward to welcoming you back for another respite break soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G A (Daughter of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was only in the care home for 3 nights before she passed away, the nurses were great I could talk with them about my mum they would listen and advise, the chef went out of their way to try and encourage my mum to eat. My mum wasn’t happy that the food wasn’t always piping hot as she was used
to at home but things were listened to and tried to change, the home was clean. The bad part received a call from my mum during the night on the 2nd night she was in, wanting help to get to the toilet, whoever had helped her to bed hadn’t moved the buzzer so it was reachable for her. She was quite distressed. I spoke with the nurses and was assured it wouldn’t happen again. The only other problem was having to organise things like the toilet frame as there was only one helping rail at the toilet not one on either side. Overall my mum was in a small room, it wasn’t the easiest for her to move around in with her frame.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for your review, especially written during such a difficult time. We are so sorry your experience fell short of the standards we expect and we appreciate your feedback, which we will review in detail.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from O G (Daughter of Resident) published on 28 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Caton House Residential and Nursing Home for one year and has settled in very well. She is visually impaired and has dementia so has very complex needs and at times, a challenging behaviour. The staff are doing a wonderful job caring for my mum, she is always clean, dressed and her
room is clean and tidy. It has taken a load off my mind knowing that she is safe. The staff are approachable dealing with any requests as needed and keep me informed and involved. They are friendly towards relatives and reception is very welcoming. The home is nicely decorated and well-maintained. The food is good, the chefs freshly prepare the food and know what my mum likes eating. They bake delicious cakes for afternoon tea. The entertainment team provide daily activities which are available for residents to join in if they wish. My mum occasionally does and will enjoy it.
Overall, I can highly recommend Caton House. The wonderful staff give love and care to the residents as if they are family.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for leaving such a beautiful review, the team at Caton House will be really touched to read your comments. The staff there are very special indeed and make it a wonderful home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L T (Daughter of Resident) published on 14 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall care given at Caton House is good with friendly and helpful staff, carers and nurses. My father has mobility and mental issues, he is completely reliant on the help and support of others, which is given at Caton House.
Obviously, care in a care home is not like being in your own home with
one-to-one attention, but my mother visits every day keeping an eye on him, making sure he is being looked after and feeling loved.
If I have made requests (e.g. personal hygiene, oral or other, room maintenance etc.), they are always dealt with positively and everyone is willing to help. Caton House has just had some re-decoration and new furniture which has brightened up the corridors and living room.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for taking the time to leave this review, the team at Caton House will be very happy to read your comments about the care they provide.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Daughter of Resident) published on 2 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I vist my dad I always speak to the nurses first to see if anyone anything medically has changed for my dad. They are all very knowledgeable and friendly. All the staff I have met over the years Dad has been in Caton House Residential and Nursing Home have been respectful and considerate to
Dad. I believe he's being looked after with dignity and care. Caton House always seems clean and secure. The receptionist is also always friendly and helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from W P (Daughter of Resident) published on 22 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent the last year of his life at Caton House.
The care provided to him was outstanding. Staff genuinely care for the residents and seem to enjoy working there. My dad would frequently mention how kind everyone was.
Having spent time with my dad (and time while he was asleep), and observing
how staff interacted with other residents, I was impressed with the professional but kind and personal approach given to each resident. Caton House gave peace of mind to my family in my dad's final year, knowing that he was being taken care of, and cared for, by such a lovely team of people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andy F (Son of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent manager who always has time to listen to any concerns. All staff are friendly and helpful. My dad has a feeding tube so doesn't eat but the food looks good. The staff take time with residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.608)

Overview of Review Score

The Review Score of 9.6 (9.608) out of 10 for Caton House Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.608 for Caton House Residential and Nursing Home is calculated as follows: ( (212 Excellents x 5) + (60 Goods x 4) + (29 Satisfactorys x 3) ) ÷ 301 Ratings = 4.608

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Caton House Residential and Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (3)

Agnes

Agnes Ankrah

Job Title: Care Assistant

Joined: 2014

As a care assistant, my role is to look after our residents, in all aspects of their care.


I love everything about my role, especially looking after our lovely residents.


Rebecca

Rebecca Kilman

Job Title: Activities co-ordinator

Joined: 2009

My main responsibilities are to create a relaxed, safe and happy environment for our residents to enjoy a full range of activities; either in large groups, small groups or on a 1-1 basis.


We do lots of singing and have regular entertainment, visitors from local schools join us, and we play bingo, and do arts and crafts, yoga, darts and hoopla to name a few!
We also celebrate our residents' birthdays, throwing big or small parties (whatever they prefer) for their families and friends to enjoy with them in the comfort of their homes.
I love helping our residents to enjoy their time here as much as they can and also to provide comfort when they need it.


Denise

Denise Hodges

Job Title: Domestic Supervisor

Joined: 1997

My main role at Caton House is to support and lead my team to make sure that the residents' home is clean and comfortable to live in. I enjoy the time I spend with our residents - especially getting to know them!
I also love seeing my team grow and progress within their roles.


Frequently Asked Questions about Caton House Residential and Nursing Home

What types of Care is Caton House Residential and Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Caton House Residential and Nursing Home provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Caton House Residential and Nursing Home have?

There are 58 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Caton House Residential and Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Caton House Residential and Nursing Home to the centre of Milton Keynes?

3.2 mile(s) as the crow flies, distance by road may be significantly further.