Halstead Hall

Mount Hill, Braintree Road, Halstead CO9 1SL
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9.8 105 Reviews
  • Halstead Hall, Halstead
Halstead Hall is a residential care home located in 15 acres of beautifully landscaped gardens. The home provides long-term, respite and convalescence care for up to 65 residents.

Halstead Hall offers a choice of high-quality, newly refurbished, bedroom suites, all of which include en-suite bathrooms and nurse call buzzers, as well as a TV and telephone point. Larger communal bathrooms are all accessible with a hoist and bath chair, and there are lifts providing access to all floors.

An attractive dining room offers a tempting and varied menu of home-cooked food, freshly prepared from local produce where possible. Individual tastes are taken into consideration and all special diets can be catered for.

Entertainment and activities are organised on a daily basis and all residents are encouraged to participate. Visiting services include a hairdresser, chiropodist, optician and clergy.

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Care Provided by Halstead Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Heather Choat (Home Manager)
  • Admission Criteria
    • All funding pathways considered
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Halstead Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,295 – £1,595
    • Self-Funded Residential Dementia Care £1,295 – £1,595
    • RESPITE Self-Funded Residential Care £1,295 – £1,595
    • RESPITE Self-Funded Residential Dementia Care £1,295 – £1,595
  • (these prices are only a guideline, please contact Halstead Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to visitors


  • Parking

  • There is generous on-site parking available at all times


Halstead Hall Reviews (105)

Total of 105, showing 1-20
9.8

Halstead Hall has a Review Score of 9.8 (9.799) out of 10, based on 25 reviews in the last 2 years. Over all time Halstead Hall has 105 reviews.

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Review from Pauline P (Daughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always willing to help and extremely caring to my Mum who has vascular dementia.
Mum is a very fussy eater and chef always manages to make something to try to please her.
From senior staff to the lovely cleaning ladies, we've always found them very kind and patient.

Reply from Ruth French, Director at Halstead Hall

Thank you so much for sharing such a warm review. We are delighted the chef is supporting your mum so well with her nutritional needs!


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Review from Christian O (Friend of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Halstead Hall is an excellent care home situated in a beautiful setting surrounded by trees and fields. The staff are responsive, caring and professional, always with time to chat. I have no hesitation in vouching for the professional integrity of the nurses/care staff in this excellent home.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for rating Halstead Hall with five stars throughout! Your feedback is incredibly important to us and the staff team at the home will be delighted with your comments.


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Review from B B (Son of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has just spent the last 5 weeks on respite at Halstead Hall, having spent the last 3 months bouncing between hospital and home social care packages. From the moment she arrived at Halstead Hall, we noticed a significant improvement in her physical and mental health. She was treated as part of
the family and made to feel very special. The professional support and caring nature of all the team was fantastic. Having spent several months worrying about her health, I was at last able to relax, knowing that she was being looked after. I couldn't recommend Halstead Hall enough. I have had experience of several residential care homes with other relatives and this is by far the best.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are delighted to read your positive comments about your mum's respite stay at Halstead Hall, thank you so much for taking the time to share your thoughts with us. It is wonderful to hear that you saw a significant improvement in your mum's physical and mental health and that you found the team to be supportive and caring. Your feedback means a great deal to us and we will be sure to share it with the staff team at the home. Best wishes.


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Review from Becki M (Granddaughter of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Halstead Hall is outstanding from the moment you drive in, it's set in beautiful grounds with an interior to match there is a very homely feel as soon as you walk in the door.
My grandmother is on respite and all staff from management, care staff to the domestic team have been fantastic at making her
feel at home. Focusing on her needs and wishes and paying attention to what's important to her.
Every member of staff I have seen during my visits has been welcoming with a smile and offer of help.
The activities have been well thought out with lots of effort to provide stimulation throughout the day, my Nan loved the 'beach day' where the seaside came to them!
My nan had a birthday during her stay, they accommodated family visits throughout the day and made a fuss out of her with a stunning birthday cake.
As a family we can't thank the Halstead Hall team enough, they have provided support, guidance and reassurance to my nan while we navigate this new stage of her life.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are delighted to read your comments and learn all about your grandmother's respite stay at Halstead Hall. It is wonderful to hear that you have found staff welcoming and supportive and that your grandmother has enjoyed the activities that have been offered to her. Your feedback means a great deal to us and we will be sure to share them with staff. Thank you for taking the time to submit a review. Best wishes.


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Review from M M (Resident) assisted by family/friend published on 5 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the third respite experience I have had and, as always, it has met my needs both in the care and activities. A special cake was laid out for my 91st Birthday which staff joined in to sing Happy Birthday. And while I am glad to get home, I would be happy to return for my respite care and my family
always like to meet cheerful staff and lovely house and gardens.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are delighted to hear how wonderful your respite stay was at Halstead Hall and that you would be happy to return again in the future. Thank you for taking the time to share your feedback with us. Best wishes.


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Review from Susan C (Daughter of Resident) published on 10 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we stepped into Halstead Hall my sister and I felt relief that someone genuinely cared for our mother. After the mental anguish of moving her from her beloved lifelong home, we felt safe and comforted that they would take care of her. Not knowing what to do we were guided through all
aspects of leaving a loved one in trusted hands. Thank you to all the staff who kept our spirits up in moments of sadness.

Reply from Ruth French, Director at Halstead Hall

We are truly delighted to read such a positive review. Thank you so much for giving us this feedback. We are so happy our team have delivered such a safe and welcoming home for your mother.


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Review from P T (Daughter-in-law of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Halstead Hall went above and beyond, in the care of my mother-in-law during her time there. They got to know her as an individual and went out of their way to accommodate her needs. They offered emotional support as well as physical support. The activities team always had time for her
even when she didn’t feel up to joining in with the group. The care staff were always happy for her to sit and chat when she was feeling lonely. The food, drinks and snacks were abundant. The kitchen team were happy to include and prepare her favourite meals and bring her favourite snacks when she had little appetite.
We would like to thank the staff for the kindness and support they gave to us too. It's not an easy decision to have a loved one moved into residential care. However with the kindness and support from everyone at Halstead Hall, we know it was the right decision and my mother-in-law's last year was comfortable and safe. We would recommend Halstead Hall to anybody having to make this hard decision.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for taking a moment out of your day to share such lovely feedback about the care provided by the team at Halstead Hall. It was a pleasure to be able to care for your mother-in-law and support you as a family. Best wishes.


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Review from Hannah K (Daughter of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we literally couldn't recommend Halstead Hall enough! From cleaners, kitchen staff, and activities team to care workers, everyone is welcoming, supportive, and always on hand for advice and support. My mother-in-law has never been happier. She is in the later stages of dementia and we just
know that she is in the very best hands. She has come alive since living here and is eating food and enjoying activities that she has never before engaged in. She tells us that she is well looked after, enjoys her new home and never feels lonely, I mean what else could we wish for? Every time we visit we are blown away at the care that all of the residents receive and the compassion, professionalism, and joy shown throughout the home. Without a doubt, this is what outstanding care looks like and you won't be disappointed!

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Wow! Thank you so much for leaving Halstead Hall such an incredible review. To hear that your mother-in-law is so happy and settled at the home is wonderful to read. The team will be absolutely delighted with your feedback. Thank you again for taking the time to share your comments with us. Warm regards.


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Review from Sue C (Niece of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt and uncle are both at Halstead Hall due to incidents at another local care home. What a difference! The staff care is outstanding, they care about the residents, and the facilities are outstanding. The residents are encouraged to participate in activities of which there seem to be both varied
and fun. Halstead Hall was recommended to me and I have no hesitation in recommending it to others.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

It is wonderful to hear how happy you are with the level of care that's being provided to both your Aunt and your Uncle at Halstead Hall, and that you would have no hesitation in recommending our care home to others. Thank you so much for taking the time to share your thoughts with us and submit this review. Best wishes.


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Review from Denise S (Wife of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional care and I am so happy to know that my husband is being so well looked after and is resident in such a caring and happy environment. Everyone in the home has a smile and the atmosphere and the welcome when I visit make it much easier to not feel guilty that I am now not able to care for
him at home any longer.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for your comments. We are so pleased to hear how happy you are with your husband's care and that we are able to support you through the process too. Your feedback means a lot to us and we will be sure to share your review with the staff team at the home. Kind regards.


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Review from L D (Granddaughter of Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff seem very friendly, chirpy and attentive. My grandmother is happy in the home and is well looked after. They always put on wonderful themed events and take the residents on outings. The home is clean and tidy and the food is good. Only negatives so far seem to be personal belongings go missing
often and clothes end up in the wrong rooms.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for submitting a review for Halstead Hall. We are delighted to hear that your grandmother is so happy and settled whilst staying with us but are sorry to learn that you have experienced an issue with personal belongings. This is a rare occurrence and we do everything possible in our homes to ensure that situations like this are avoided. Please speak to the home management team who will be more than happy to address your concerns and put your mind at rest. Kind regards.


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Review from Linda R (Daughter of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It’s run very well, someone’s always there to greet you and help if any worries very clean and all the staff are very helpful. I have no worries about leaving anybody in their care, there’s always something going on they take a lot of time doing activities with them.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Many thanks for taking the time to submit a review, your comments mean a lot to us and we really appreciate you sharing your feedback. Kind regards.


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Review from Barry M (Cousin of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin came to Halstead Hall in February 2020 following a stay in hospital and was unable to be cared for safely by his wife. He soon settled in and had a happy time there.
In February 2021 his wife was in a medical position where she was unable to care for herself and joined him there. They had
a happy 7 months before my cousin died.
His wife is still being helped by a very caring, friendly and patient team.
The nursing staff and the office team have kept me informed every step of the way for the last four years.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for submitting a review for Halstead Hall. Your positive feedback means a great deal to us and we will of course share your comments with the staff team at the home. Best wishes.


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Review from Tracy J (Daughter of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum requires 24-hour care and it was a difficult transition for her to be living in a locked environment after being independent for so long.
The carers at Halstead Hall treat Mum with respect and kindness while she has been adapting to her new environment.
Activities take place including horse racing,
bingo, singing and dancing as well as creative activities and going to the local dementia-friendly cinema.
It was her birthday and she was baked a beautiful sponge cake with strawberries and everyone sang happy birthday which she loved.
I am pleased to say that we as a family feel happy with the very difficult choice that had to be made in regard to her ongoing care.
Everyone at Halstead Hall knows Mum and takes the time to ensure she is safe and content.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for your kind words. Your feedback means a great deal to us, and the team at Halstead Hall will be delighted to hear how well your mum has settled into her new home. Thank you again for taking the time to share your thoughts with us. Kind regards.


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Review from Roger W (Son of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad that we chose Halstead Hall for my mother. The level of care, consideration and preservation of her dignity at all times was simply excellent. Led by the senior staff, the entire team at Halstead Hall were always friendly, welcoming, attentive and professional. The quality of care was better
than I ever expected and the atmosphere throughout the building was always relaxed, warm, supportive and fun. Small details count and there were many times when visiting my mother one of the care staff would notice that she needed making more comfortable, perhaps an extra blanket for warmth, and there was always an offer of tea or coffee which was much appreciated. My mother never got over the passing of my father in 2013 and was never really happy, but that changed when she moved to Halstead Hall. She finally relaxed and to see her smile, laugh and seem content was very reassuring. This was down to the excellent care provided and meant that her last months were probably her happiest.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

It was an absolute pleasure to be able to care for your mother and support you as a family. Thank you so much for taking a moment to share such warm and positive feedback. Your comments mean a lot to us and we will be sure to share them with the team. Best wishes.


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Review from H M (Daughter of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone made Mum feel so welcome and helped settle her into her first experience of care. The staff are lovely and can’t do enough for Mum, the facilities are light and airy and families are always made welcome to visit.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are delighted to hear how welcoming you have found Halstead Hall and that your mum has settled in well. Thank you for taking the time to submit a review. Kind regards.


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Review from Sarah R (Daughter-in-law of Resident) published on 25 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Where do I start - from the moment my mum-in-law came to Halstead Hall, she was made to feel so welcome and to see her happy made us feel at ease that we had found the right place for her.
Unfortunately, my lovely mum-in-law died peacefully last Thursday, and the staff went above and beyond supplying
tea and coffee during the five days and nights hubby and I sat with Mum - the care and dignity, well I cannot praise the staff highly enough, I would give ten stars, a 1st class home!
Thank you to you all for the care you gave to our mum.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

A huge thank you for taking a moment to leave us such a lovely review. It was a pleasure to be able to care for your mum-in-law, and the team at Halstead Hall will be so touched to hear your feedback. Best wishes.


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Review from Christine L (Daughter of Resident) published on 21 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum came to Halstead Hall for two weeks restbite care. Sadly, she was only there for just under two weeks when she passed away. The care she received was absolutely excellent from all the staff. As a family, we stayed with her for her final five days. Within this time, the staff not only cared for
her, but they also went above and beyond and cared for us as well. They supported us through our worse times and we couldn’t thank them enough. You really do have staff that care from love!

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for taking a moment to share with us your experience of Halstead Hall. The team at the home will be so pleased to hear how supported you felt during such a sad time. Your comments mean a great deal to us and we will be sure to share them with the home. Best wishes.


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Review from S L (Son of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum came in for 2 weeks of respite care. The staff were very welcoming and supported Mum with patients and dignity.
When Mum's health failed due to her cancer and she slipped into end-of-life care, the team were just incredible with their support and understanding as were the senior staff and district
nurses.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for sharing your experience with us, it is always great to hear such positive comments and feedback. Thank you for taking the time to submit your review. Kind regards.


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Review from J T (Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the care I'm having. I enjoy the bell ringing, and the food is good.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are so pleased to hear that you are happy with the care you are receiving and that you enjoy our food. Our staff team will be delighted to hear your comments. Warm regards.


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Current Review Score: 9.8 (9.799)

Overview of Review Score

The Review Score of 9.8 (9.799) out of 10 for Halstead Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.799 for Halstead Hall is calculated as follows: ( (238 Excellents x 5) + (53 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 294 Ratings = 4.799

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Halstead Hall is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

2 double 6 single all available at locality rate. Short-term and respite available.


Awards / Recognitions (2)

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Meet the Team (1)

Heather

Heather Choat

Job Title: Home Manager

Meet Heather - Home Manager at Halstead Hall Care Home


Heather has worked in the care sector since 1990 and has been a registered manager since 1993, holding the Registered Manager Level 4 Award. She has worked alongside the Care Quality Commission and has considerable experience in turning poor homes into good homes.


Heather is a passionate and dedicated individual who enjoys delivering high standards of care and is enjoying leading Halstead Hall in this exciting new chapter.


Frequently Asked Questions about Halstead Hall

What types of Care is Halstead Hall registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Halstead Hall provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Halstead Hall have?

There are 65 Single Rooms.

What are the Facilities & Services at Halstead Hall?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Halstead Hall to the centre of Halstead?

0.7 mile(s) as the crow flies, distance by road may be significantly further.