Halstead Hall

Mount Hill, Braintree Road, Halstead CO9 1SL
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9.8 105 Reviews
  • Halstead Hall, Halstead
Halstead Hall is a residential care home located in 15 acres of beautifully landscaped gardens. The home provides long-term, respite and convalescence care for up to 65 residents.

Halstead Hall offers a choice of high-quality, newly refurbished, bedroom suites, all of which include en-suite bathrooms and nurse call buzzers, as well as a TV and telephone point. Larger communal bathrooms are all accessible with a hoist and bath chair, and there are lifts providing access to all floors.

An attractive dining room offers a tempting and varied menu of home-cooked food, freshly prepared from local produce where possible. Individual tastes are taken into consideration and all special diets can be catered for.

Entertainment and activities are organised on a daily basis and all residents are encouraged to participate. Visiting services include a hairdresser, chiropodist, optician and clergy.

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Care Provided by Halstead Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Heather Choat (Home Manager)
  • Admission Criteria
    • All funding pathways considered
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Halstead Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,295 – £1,595
    • Self-Funded Residential Dementia Care £1,295 – £1,595
    • RESPITE Self-Funded Residential Care £1,295 – £1,595
    • RESPITE Self-Funded Residential Dementia Care £1,295 – £1,595
  • (these prices are only a guideline, please contact Halstead Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to visitors


  • Parking

  • There is generous on-site parking available at all times


Halstead Hall Reviews (105)

Total of 105, showing 21-40
9.8

Halstead Hall has a Review Score of 9.8 (9.799) out of 10, based on 25 reviews in the last 2 years. Over all time Halstead Hall has 105 reviews.

Overall Experience

  • 95
  • 10
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Review from E A (Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with all help I am getting. I have made some good friends. I enjoy the activities.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

This is wonderful to hear, thank you so much for sharing your thoughts with us. Kind regards.


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Review from Olive H (Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy here. Well looked after.
Food very good, enjoy the activities.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are delighted to hear that you are so happy at Halstead Hall. Thank you for submitting your review. Kind regards.


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Review from Juliette C (Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased that I am able to continue with my paintings, which is mainly animal paintings and which I like to give away to those who like them and of course my family.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are so pleased to hear that you have been able to continue with your paintings whilst staying with us, our staff are always more than happy to help support you in any way that we can. The activities team are delighted that you get involved with the daily activities within the home. Warm regards.


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Review from L W (Son of Resident) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, very good, staff are great.
Food, main meals are good. Evening meals could do with greater selection.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for sharing your comments with us regarding Halstead Hall. We will be sure to share your feedback with the team. Kind regards.


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Review from J W (Daughter of Resident) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum came to Halstead Hall during the Covid lockdown, as the home she has been a resident of closed down. She has settled well, and visits were facilitated during the Covid-restricted period. Mum is now on end-of-life care and is being looked after extremely well by the staff.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We cannot thank you enough for taking the time to leave us a review. We are so pleased to be able to support you as a family. Kind regards.


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Review from Rachet T (Daughter of Resident) published on 17 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the care my dad receives at Halstead Hall. Nothing is ever too much trouble, the staff are so lovely and welcoming.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you. This is so lovely to hear and will mean a great deal to the team at the home. We really appreciate you taking the time to share your thoughts with us. Kind regards.


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Review from Hayley S (Daughter of Resident) published on 17 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came here after a fall a year ago, he was made to feel welcome and secure in his surroundings and he loved it here so much that he decided to stay permanently. The staff have always supported him in everything (encouraging but not pushy) and communication with myself has been great, I no longer
worry about my dad on a day to day basis as I know he is in safe hands.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are delighted to hear how happy both you and your father are with the care provided at Halstead Hall. The team will be so pleased to hear your comments. Thank you for taking the time to share them with us. Kind regards.


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Review from Mark B (Son of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since before Stow Healthcare took over. The vast improvements they have made are amazing. The staff are all incredible, with nothing being too much trouble. The atmosphere created is welcoming and happy.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for sharing your thoughts with us about the care your mum receives at Halstead Hall. We are so pleased to hear how happy you are with everything at the home and will be sure to pass your comments on to the team. Thank you for taking the time to submit a review. Kind regards.


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Review from Ian D (Son of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has been here, we have nothing but praise for the staff, the facilities and the level of care my mother has received (despite what she says about it!).

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are delighted to hear how happy you are with the care your mother receives at Halstead Hall. The team at the home work incredibly hard to deliver exceptional care and will be thrilled with your feedback. Many thanks.


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Review from Elaine H (Daughter of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care Mum is receiving at Halstead Hall. The staff are very attentive and they interact with Mum well. We can see she feels comfortable with them and her surroundings. Mum is included in activities and joins in when she feels like it. The home is clean and well cared for and
the meals are appropriate for Mum's needs. Mum is kept clean and well-dressed. We are kept informed of any changes in regards to visiting or Mum's health.

Reply from Ruth French, Director at Halstead Hall

We are absolutely delighted to see this amazing feedback! We are so pleased communication with the team is working so well for you and your loved one.


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Review from J T (Wife of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is very well cared for. When my husband has had problems, staff liaise with me and ask my opinion. I feel that the staff will call me if there are any problems that I can help with. All staff are very sociable and caring.

Reply from Ruth French, Director at Halstead Hall

Thank you for taking the time to review the home. We are very pleased that you can liaise with the home effectively and that you feel well-supported by the whole team.


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Review from Ronnie H (Husband of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always made welcome when we visit the home. The resident has always got clean clothes on. Pleased that the resident is kept entertained with various activities as much as possible. Good quality of food and also good portions. Residents' view of the garden is very relaxing.

Reply from Ruth French, Director at Halstead Hall

Thank you so much for your compliments. It is very important to us that our residents look their best and can enjoy life to the full every day! We will also send compliments to our catering team.


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Review from R W (Son of Resident) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care staff are always friendly and helpful, keeping my father comfortable and safe in a very pleasant environment. Office staff have been efficient and easy to talk to. Overall, I can recommend this care home.

Reply from Ruth French, Director at Halstead Hall

Thank you so much for your lovely review and for your confidence in our home. Your thoughts are very much appreciated.


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Review from Tracey H (Daughter-in-law of Resident) published on 5 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been at Halstead Hall for the past few months. The care and attention she has received from all staff have been exemplary. Her mobility and mental health have improved immeasurably. She enjoys and looks forward to all the activities organised and I understand from her that she enjoys
setting them up as well as the participation. To be able to see her laughing and joking again is all down to the staff here. She's been to the cinema a couple of times, something she hasn't done for many years. She speaks highly of the meals and enjoys the fruit and snacks freely available. It has certainly confirmed to us how happy she is here and would thoroughly recommend this home to anyone looking for residential care.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are delighted to hear how well your mother-in-law has settled into Halstead Hall. Your positive feedback means a great deal to the team. Thank you for taking the time to leave us such a warm and positive review. Kind regards.


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Review from David G (Son of Resident) published on 2 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Halstead Hall have been fantastic taking care of Mum for two respite periods, which were needed at very short notice on both occasions.
She settled in well and made good friends very quickly. As I live abroad with limited family close by, it is a relief that Mum is, safe, content and that
she herself says "the staff are lovely". The Hall itself is stunning and the room mum has is amazing although she appears to spend most of her time in the communal areas "with the girls".

Reply from Roger Catchpole, Owner at Halstead Hall

Thank you so much for your kind words! We really appreciate you taking the time to share your positive experiences at Halstead Hall.


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Review from Barbara D (Resident) published on 11 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and individual attention my Husband as been received since becoming a resident in March this year as been amazing.
The friendliness and kindness from the whole team as been second to none.
We have been informed every step of the way with my husband’s illness.
Thank you all from our whole
family.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

It is a pleasure to care for your husband and support you as a family. Thank you for taking the time to leave us such a positive review. Kind regards.


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Review from H W (Resident) published on 5 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Halstead Hall about 7 weeks now and I have to say the staff from admin to the carers involved with Mum's care have been wonderful. They seem to genuinely care about the residents. It was Mum’s birthday recently and they went out their way to make sure she felt special, so thank
you. As much as I didn’t want Mum in a home I know we’ve made the right choice and Mum is safe and well cared for.

Reply from Ruth French, Director at Halstead Hall

Thank you so much for your lovely review. We are so pleased you are happy with the care given and that your mum's birthday was celebrated in style!


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Review from Gillian M (Wife of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Halstead Hall for 5 weeks for respite care. At all times his complex needs were catered for and there was always someone at hand to look after him and have a chat. Whenever I phoned, he was always put on promptly so that we could keep in touch. Whenever I visited, I was always made
very welcome and any queries were dealt with immediately. The house and grounds are beautiful and very peaceful. I would recommend the Hall to any would-be resident and their family.

Reply from Ruth French, Director at Halstead Hall

We are really delighted that you and your husband were both delighted with the care provided at our home. Thank you so much and we hope we can help again for a future respite stay.


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Review from Michael F (Son of Resident) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident of Halstead Hall for quite a while now. All the staff are excellent and have the resident's best interests at heart. They are polite extremely helpful and always do that bit extra to make sure the residents are safe, happy and well cared for. The home always arranges a number
of everyday activities aimed at keeping the residents engaged. They are especially caring for those residents like my mum who are basically bed-bound, going in regularly to ensure they are comfortable and have what they need, I know she is in safe hands.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

This is such lovely feedback and we cannot thank you enough for taking the time to submit a review card. It is a pleasure to be able to care for your mum and support you as a family. Best wishes.


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Review from Julie F (Daughter of Resident) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been at Halstead Hall for two years. In that time the care she has received has been nothing but amazing. All the staff have treated Mum with such kindness I couldn't have asked for any more. Mum now sees Halstead as her home and I will always be grateful to all the staff for giving her that
feeling of ease.
Thank you.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for taking the time to leave us such a warm, positive review. Your kind words mean so much to staff who will be overjoyed to hear your comments. Kind regards.


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Current Review Score: 9.8 (9.799)

Overview of Review Score

The Review Score of 9.8 (9.799) out of 10 for Halstead Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.799 for Halstead Hall is calculated as follows: ( (238 Excellents x 5) + (53 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 294 Ratings = 4.799

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Halstead Hall is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

2 double 6 single all available at locality rate. Short-term and respite available.


Awards / Recognitions (2)

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Meet the Team (1)

Heather

Heather Choat

Job Title: Home Manager

Meet Heather - Home Manager at Halstead Hall Care Home


Heather has worked in the care sector since 1990 and has been a registered manager since 1993, holding the Registered Manager Level 4 Award. She has worked alongside the Care Quality Commission and has considerable experience in turning poor homes into good homes.


Heather is a passionate and dedicated individual who enjoys delivering high standards of care and is enjoying leading Halstead Hall in this exciting new chapter.