Halstead Hall

Mount Hill, Braintree Road, Halstead CO9 1SL
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9.8 105 Reviews
  • Halstead Hall, Halstead
Halstead Hall is a residential care home located in 15 acres of beautifully landscaped gardens. The home provides long-term, respite and convalescence care for up to 65 residents.

Halstead Hall offers a choice of high-quality, newly refurbished, bedroom suites, all of which include en-suite bathrooms and nurse call buzzers, as well as a TV and telephone point. Larger communal bathrooms are all accessible with a hoist and bath chair, and there are lifts providing access to all floors.

An attractive dining room offers a tempting and varied menu of home-cooked food, freshly prepared from local produce where possible. Individual tastes are taken into consideration and all special diets can be catered for.

Entertainment and activities are organised on a daily basis and all residents are encouraged to participate. Visiting services include a hairdresser, chiropodist, optician and clergy.

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Care Provided by Halstead Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Heather Choat (Home Manager)
  • Admission Criteria
    • All funding pathways considered
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Halstead Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,295 – £1,595
    • Self-Funded Residential Dementia Care £1,295 – £1,595
    • RESPITE Self-Funded Residential Care £1,295 – £1,595
    • RESPITE Self-Funded Residential Dementia Care £1,295 – £1,595
  • (these prices are only a guideline, please contact Halstead Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to visitors


  • Parking

  • There is generous on-site parking available at all times


Halstead Hall Reviews (105)

Total of 105, showing 41-60
9.8

Halstead Hall has a Review Score of 9.8 (9.799) out of 10, based on 25 reviews in the last 2 years. Over all time Halstead Hall has 105 reviews.

Overall Experience

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Review from Julie R (Daughter of Resident) published on 15 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for at Halstead Hall for the past two years. She had been living independently and was very opposed to going into care. The family decided that due to ongoing health concerns and dementia, this would be best for her own safety.
Mum settled quickly at Halstead Hall, and I visit
her regularly. She is happy, content and always tells me how lovely the care staff are. The staff really are excellent, and I have seen how they treat residents with patience, dignity and respect. They are kind and keen to get to know the people they care for. They always have time for a chat.
Halstead Hall itself has undergone refurbishment, and the facilities and decoration of the bedrooms are of a very high standard.
The home is well led with any problems or queries immediately addressed.
I really have no issues with Mum's care, and I am extremely grateful for the unbeatable level of service Halstead Hall provides.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We cannot thank you enough for taking a moment to submit such a wonderful review. Your kind words and positive feedback mean a lot to the team and we are very grateful for your comments. It is a pleasure to be able to care for your mum and support you as a family. Best regards.


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Review from Nicole P (Wife of Resident) published on 11 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The individual care and attention my husband receives is second to none. He is looked after as if he was cared for at home. When I visit the home it feels like I am visiting him at home and the staff treat us both as though we are family. Nothing is too much trouble and all caring is done with a cheerful
smile. Although any move into a care environment is not easy my husband and myself have been helped every step of the way. He is beginning to settle now and it truly feels like home from home. Thank you so much Halstead Hall Care Home for all you do. Sincerely, Nicole.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are so pleased to hear how well your husband has settled in at Halstead Hall. It is an absolute pleasure to be able to support you as a family. Thank you so much for your kind words and continued support, your feedback means a great deal to the team. Best wishes.


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Review from Ann G (Cousin of Resident) published on 11 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Involved with Halstead Hall Care Home as a visitor to a relative, I found the standard of care exemplary carried out with compassion and love. I cannot think of any higher praise than having full confidence in the staff and amazing carers for their dedication to all in Halstead Hall.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for taking the time to submit such a positive review for Halstead Hall. Your comments mean a great deal to the team. Best wishes.


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Review from I J (Son of Resident) published on 11 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother broke her hip at 96 the hospital discharged her but had to be 24 hour care Halstead Hall Care Home took her on even though she could not stand or walk and the stay in Hospital accelerated her dementia. This all in covid lockdown. I was given full reports when I phoned in and was later allowed
visits the staff are all great and Mum always appears clean and well looked after.
Would recommend to anyone.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We really appreciate you taking the time to leave us such a wonderful review. Your kind words and support mean so much to the team who will be thrilled to hear your feedback. Kind regards.


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Review from G M (Wife of Resident) published on 11 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, kindness and understanding given to my husband whilst a resident in Halstead Hall has been outstanding.
The staff have also been welcoming and kind to me whenever I have visited.
I cannot praise them highly enough and give them all my grateful thanks.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you so much for taking the time to submit a review for Halstead Hall. Your positive feedback is greatly appreciated by staff. Best wishes.


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Review from Deborah B (Daughter of Resident) published on 1 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have always found Halstead Hall to be a welcoming environment for residents and have found the staff to be efficient, helpful and accommodating in relation to the care for my mother. In respect of the recommendation question above our grading of 'likely' would probably have been upgraded to 'extremely
likely' but with our inability, during Covid restrictions, to gain access on a regular basis to the home and in particular my mother's room leaves some issues difficult to resolve in respect of clothing and other possessions. We fully understand the difficulties that these restrictions have caused to both staff and residents and feel sure in more 'normal' times our recommendation would be extremely likely. As we were only able to visit the Home on two occasions following my mother's initial placement the grading in the following sections can only be provided on our view from both the restricted visits and comments from my mother.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for taking the time to leave us your review. Your comments are very important to our team as we continue to deliver the very best care to our residents during what has been and continues to be, a very difficult time. It is a pleasure to care for your mother and to support you as a family. All the best.


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Review from Caroline B (Niece of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was sent, much against her better judgement, to Halstead Hall for recovery after a long spell in hospital. She had no intention of staying but within a couple of days, she loved it so much she reserved a room and has now been a resident for over 2 years. Her health and general wellbeing have
improved dramatically and it truly has improved her quality of life beyond all recognition.
The care she receives is top quality and it is delivered with patience and in a cheerful manner.
We are so grateful to all the staff for their continuous professionalism.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We cannot thank you enough for leaving us such a warm and positive review. It is an absolute pleasure to care for your aunt and we are so pleased to hear how settled she is. Staff appreciate your comments and we are all so happy to be able to support you as a family. Best regards.


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Review from David L (Son of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thoroughly caring and friendly environment provided by all the staff. They have gone above and beyond what is required to keep us up to date with all developments throughout the pandemic, to the extent of providing pictures and videos of our Mum's birthday celebrations when we were not permitted to
be there.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Many thanks for completing one of our review cards and for leaving us such lovely comments. Your positive feedback will mean a great deal to staff and we are so pleased to support you as a family. All the best.


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Review from Hannah R (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff at Halstead Hall always go above and beyond to make sure that their residents are happy and well cared for, which is very comforting and reassures us that people who mean so much to us are happy and safe and looked after as we would wish to look after them.
In addition, throughout
lockdown, when families haven't been able to visit as much as we would like and have perhaps missed special occasions, they've sent photos of our loved ones so that we can still share these times.
We've been kept up to date and fully informed of all the changes that have had to happen over the last year.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you so much for your comments and for leaving us such a wonderful review. As a team, we are incredibly grateful for your feedback and are so pleased to have been able to support you as a family. Best wishes to you all.


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Review from Sue B (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into Halstead Hall nearly a year ago. Mum has dementia. It has been a very hard time with Covid and the lockdowns. They have been very strict but I know they look after Mum. The care staff are lovely, you can phone anytime and they are so helpful. I'm really glad that we chose Halstead Hall
for Mum. The activities staff are really good they send photos when Mum joins in so we can see her when she is at her best. At the hardest time of our life, I'm glad we found Halstead Hall.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for taking the time to leave us such a warm and positive review. It is a pleasure to care for your mum and to support you as a family through such difficult times. Best regards.


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Review from Jean B (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we have always found the staff at Halstead Hall to be wonderfully kind, caring, patient and attentive towards our mother. In our opinion, she has received an extremely high level of knowledgeable and compassionate care from all of the staff and they do their best to encourage her participation
in various activities held each day. Obviously, the past eighteen months have been extremely difficult for everyone, not least the care home staff, and each and every one of them should be commended for their high level of diligence in ensuring that Covid-19 never entered the home and all of our loved ones were kept safe. During lockdowns, we were unable to visit but communications were made possible by the staff using their own phones for contact until such time the home was able to put in place tablets for this purpose. Before lockdowns we always found the home to be spotlessly clean, meals served were of a high standard and residents enjoyed regular entertainments from local performers

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We can't thank you enough for taking the time to leave us such a positive review. The comments mean a great deal to the staff and we are so pleased to have been able to support you as a family through such difficult and unprecedented times. Thank you again for the wonderful feedback. All the best.


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Review from Lynn T (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was diagnosed with dementia in 2019 and lived at home with assistance for a year. However after a nasty fall she was taken to hospital by ambulance and after a 3-week stay I was advised it would be beneficial for her to go into respite care. We were lucky enough to be offered Halstead Hall
and, although nervous of how Mum would take to this new way of living, I was amazed at how quickly she settled and that she felt so welcomed and cared for. After 6-weeks of respite Mum was asked if she felt she would like to return home but she declined saying that she felt loved at Halstead Hall and her every need had been met. Mum became a permanent resident in November 2020 and has never looked back.
I cannot praise the staff highly enough, they are all incredible. I ring her daily and visit weekly and have not seen her so content and happy in a long time.
Halstead Hall has exceeded my expectations at every level and I cannot recommend them highly enough.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for your kind words and for taking the time to leave us such a warm and wonderful review. It is an absolute pleasure to care for your mother and we are so pleased to hear how happy she is to be staying with us. Best wishes to you all.


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Review from Constance H (Resident) published on 22 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No-fault with anything.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for your feedback, it is wonderful to know how happy you are at Halstead Hall. The staff appreciate your comments.


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Review from R J (Resident) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is first class. Carers treat with respect. Room clean. Food is first class. I have gluten free diet of my special food.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are really pleased to hear how happy you are at Halstead Hall and that we can accommodate your dietary needs so well. It is a pleasure to have to stay in our home. Thank you for taking the time to complete one of our review cards.


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Review from M B (Resident) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good staff.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Many thanks for taking the time to complete a review for us, the staff really appreciate your comments.


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Review from C C (Resident) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is lovely and comfortable, the staff are extremely helpful and kind as well as caring.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for completing one of our review cards. The staff really appreciate your comments, it is a pleasure to have you staying with us in our home.


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Review from B B (Resident) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy here. The carers have been marvellous.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

It is lovely to hear how happy and content you are at Halstead Hall. Thank you very much for your feedback.


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Review from A M (Resident) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the care I receive at Halstead Hall. I feel safe, comfortable and very well looked after, the staff are very caring with nothing too much trouble for any of them and so pleasant all the time.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for your kind words. It is an absolute pleasure to have you staying with us. Your feedback is very important to the care team at Halstead Hall and we appreciate you taking the time to complete our review card.


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Review from Gina M (Daughter-in-law of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law was admitted to Halstead Hall due to being very frail and due to many falls at home, since been cared for at Halstead Hall she has nothing but praise for the staff and excellent care she is receiving. Her room is very bright and homely she is enjoying the food and activities since been
at Halstead Hall it has been a huge relief for the family as she said she feels safe and secure and she wished she made the decision to go into care at lot sooner. We have daily contact with her through FaceTime or telephone conversation and she’s always bubbly and happy.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are delighted to hear how happy your mother in law is and that she finds her room homely. The staff appreciate your comments and thank you for taking the time to leave such a warm and positive review. Best regards, the Halstead Hall Team.


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Review from Kelly B (Granddaughter of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan is in Halstead Hall and from the minute she arrived she felt welcomed and as if she was at home. She feels safe and secure and is treated with the utmost professional and caring manner. She is treated with dignity and respect. She told me that the staff team are amazing and very attentive. She
loves her room which is warm and personalised to make it feel like home. She enjoys playing scrabble with the other residents. The staff and management are kind and treat her very well. It wasn’t an easy decision for her to make but she feels like it has been the best decision for her helped with how well she is treated.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are overjoyed to hear how settled your nan is at Halstead Hall. She is a pleasure to care for her and a joy to be around. The staff really appreciate your comments. Thank you for taking the time to leave us such a wonderful review.


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Current Review Score: 9.8 (9.799)

Overview of Review Score

The Review Score of 9.8 (9.799) out of 10 for Halstead Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.799 for Halstead Hall is calculated as follows: ( (238 Excellents x 5) + (53 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 294 Ratings = 4.799

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Halstead Hall is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

2 double 6 single all available at locality rate. Short-term and respite available.


Awards / Recognitions (2)

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Meet the Team (1)

Heather

Heather Choat

Job Title: Home Manager

Meet Heather - Home Manager at Halstead Hall Care Home


Heather has worked in the care sector since 1990 and has been a registered manager since 1993, holding the Registered Manager Level 4 Award. She has worked alongside the Care Quality Commission and has considerable experience in turning poor homes into good homes.


Heather is a passionate and dedicated individual who enjoys delivering high standards of care and is enjoying leading Halstead Hall in this exciting new chapter.