The home is open to visitors
There is generous on-site parking available at all times
Halstead Hall has a Review Score of 9.8 (9.799) out of 10, based on 25 reviews in the last 2 years. Over all time Halstead Hall has 105 reviews.
Review from John M (Son of Resident) published on 4 June 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Ruth French, Director at Halstead Hall
Thank you for taking the time to give us your feedback. We are delighted that you are so happy with Halstead Hall.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Trevor B (Nephew of Resident) published on 4 June 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Ruth French, Director at Halstead Hall
It is really lovely to hear your excellent feedback about our home. Thank you so much!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Penny N (Friend of Resident) published on 31 May 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catherine B (Daughter-in-law of Resident) published on 14 February 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J G (Respite Resident) published on 19 December 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John W (Resident) published on 29 November 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alisa K (Daughter of Resident) published on 29 November 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jacqueline P (Sister of Resident) published on 29 November 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David A (Cousin of Resident) published on 23 November 2018
Submitted via Website •
Report
Overall Experience
5.0 out of 5
He has a very nice room and the Home offers a good environment functionally and aesthetically. It is being refurbished to good effect. He is fond of the staff who all treat him very kindly. His face lights up whenever a regular member of staff comes by and they always acknowledge him even if heading elsewhere. It is clear that as a very vulnerable person he feels safe and confident here.
When phoning in, I can always find out how he is and have a strong sense that staff are up to date on residents' issues.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Amanda B (Daughter of Resident) published on 21 November 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Ruth French, Director at Halstead Hall
Thank you for your lovely words; we are so pleased your Dad is enjoying his time at Halstead Hall.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L J P (Daughter of Resident) assisted by family/friend published on 21 November 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Travis B (Son-in-law of Resident) published on 15 November 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P P (Stepson of Resident) published on 14 November 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Patrick K (Son-in-law of Resident) published on 14 November 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ernest H (Resident) published on 2 November 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David P (Son of Resident) published on 2 November 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rosemary R (Resident) published on 31 October 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Derek N (Resident) published on 31 October 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David L (Son of Resident) published on 25 October 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Natalie B (Regular Volunteer) published on 24 October 2018
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.799) out of 10 for Halstead Hall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.799 for Halstead Hall is calculated as follows: ( (238 Excellents x 5) + (53 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 294 Ratings = 4.799
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Halstead Hall is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Dec 2018
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
2 double 6 single all available at locality rate. Short-term and respite available.
Loading
Loading events
Job Title: Home Manager
Meet Heather - Home Manager at Halstead Hall Care Home
Heather has worked in the care sector since 1990 and has been a registered manager since 1993, holding the Registered Manager Level 4 Award. She has worked alongside the Care Quality Commission and has considerable experience in turning poor homes into good homes.
Heather is a passionate and dedicated individual who enjoys delivering high standards of care and is enjoying leading Halstead Hall in this exciting new chapter.
