Aveley Lodge Care Home

Abberton Road, Fingringhoe, Colchester CO5 7AS
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9.9 58 Reviews
  • Aveley Lodge Care Home, Colchester
Aveley Lodge is an award winning care home providing residential care for the elderly and those with dementia in a bright, warm and welcoming environment.

At Aveley Lodge Care Home, the team are very proud of the luxurious standard of accommodation and the high standards of both care and living environment offered by their lovely home. They pride themselves on providing and promoting a bright, warm and welcoming environment in which to live. Furthermore, the benefits of being all ground floor with no steps ensures freedom of movement for everyone. The first-class accommodation is based on three room grades: Standard, Superior and Deluxe. All 28 bedrooms, irrespective of grade, come with their own private en-suite facilities and are spacious, bright and well equipped with modern furniture designed for the care environment and access to the latest technology.

There is a hair salon on site, two courtyard gardens and a large rear landscaped sensory garden with spectacular views over the countryside which make for a relaxing and peaceful setting.

The care home has highly trained and experienced staff. All meals are home cooked and there is an activities team with many varied and interesting events and activities on offer to ensure residents are never bored.

Care Provided by Aveley Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Parmentercare LLP
  • Person in charge
  • Stephanie Philbrick (Registered Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1989
    • Last Refurbishment: 2022
    • Number of floors: 1

Funding & Fees Guide for Aveley Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
  • Our fees are subject to an assessment of the individuals care needs and on the grade of room type available.
    Please contact us directly to discuss your requirements for Respite of both Self-Funded Care & Self-Funded Residential Dementia Care


  • (these prices are only a guideline, please contact Aveley Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Aveley Lodge regularly reviews its visiting policy for all guests and visitors. For the latest visiting details, please see the website ahead of any planned visit to avoid disappointment. All staff are able and willing to welcome guests and provide any information that may be required. However, wishing to see Senior Management, please telephone in advance to make an appointment to avoid disappointment.


  • Parking
  • Ample parking is available to all visitors including designated disabled parking.


Total of 58, showing 1-20
9.9

Aveley Lodge Care Home has a Review Score of 9.9 (9.863) out of 10, based on 10 reviews in the last 2 years. Over all time Aveley Lodge Care Home has 58 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Aveley Lodge at the end of July 2024. The staff were excellent at getting him settled in and the dedicated activities team soon had him joining in with all the different activities that they were organising and spent much time finding out about his interests and his past. Sadly my mum
passed away in August and all the staff were fantastic with Dad and really supported us as a family during that sad time. Every member of staff knows each resident so well and can't do more to make them all comfortable and safe. Dad had a birthday in November and the chef made him a personalised cake which was so kind. I would highly recommend Aveley Lodge to anyone who is looking for an excellent home for their loved one.

Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Dear Jonathan. Thank you very much for your wonderful review. We very much appreciate your kind words and feedback and I will ensure these are passed onto the team. It's a delight to look after your Dad and we as a team are thrilled to see how happy he and you as a family, are with the care we provide. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My mother initially went into Aveley Lodge Care Home in October 2018 for three weeks whilst I was on holiday. Upon my return she was given the option of returning home or staying in Aveley Lodge permanently. She had no hesitation in saying that she wanted to stay there. She was in very good health initially
but after 9 months or so was diagnosed with Dementia which got worse as the years progressed. I was a very regular visitor and can honestly say that never once did I have any concern about how my mum was being cared for. She was always well presented, her hair was done beautifully and she even had her nails painted. I have nothing but thanks and praise for the wonderful staff who looked after her for the 6 years she was a resident. When it became evident that she was nearing the end of her life I was with her as much as I could, day and night and the staff still treated her with the love and dignity she had always received from them. Thank you so much.

Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Thank you so much for your wonderful review. It has been an absolute pleasure looking after your mum all these years and she is and always will be very much missed by all of us here at Aveley Lodge. Your kind words will be passed onto the staffing team. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

I obviously am not a resident but reviewing what I have seen, what my dealings have been with staff and management and what my mother has said to me. The care home is well run and all the staff members are very helpful. My mother is very happy and tells me that the staff treat her well and she has her
favourite staff members. I only have dealings with two on-site managers who are extremely nice and helpful. I do not have much contact with higher management. Overall a good care home.

Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Dear Peter. Thank you for your review. Your comments will be passed to our hard-working staff team and we thank you for your continued support. In relation to the comment about "higher management", the day-to-day running of the home is indeed met by the onsite RCHM and the team leader. The business owner attends Aveley Lodge almost every day to undertake maintenance work whilst the other business owner predominantly works from home. However, both of them are available at any time to speak with you or meet with you in person and are only too happy to arrange this with you should the need ever arise. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My dad was in Aveley Lodge for just over 18 months. From the first interaction we had with the manager and the team they have been excellent. Dad was admitted to Aveley following the emergency hospitalisation of my mum at a time when I was isolating due to Covid. To say this was a stressful period would
be an understatement. However, the manager and the team came highly recommended and we came to see why. The individualised, personal and attentive care that Dad received throughout his stay made his last 18 months as comforting and enjoyable as they could be. This was noted throughout the team, whether they were care staff, housekeeping or the excellent entertainment team. Even the chef and kitchen team knew Dad's wants and needs and where possible responded to his personal situation. I would not hesitate the recommend it.

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Overall Experience  Overall Experience 5.0 out of 5

Our mother has been a resident at Aveley Lodge for approaching two years now, having been diagnosed with vascular dementia in 2021 and not being capable of looking after herself or safely take her medicine. She has a range of other conditions requiring medication to be taken throughout each day, including
morning injections for diabetes. Sadly her condition is slowly changing her, altering her personality and making her behaviour more erratic and difficult for those around her - both her fellow residents and staff - for which we apologise. All the staff at Aveley Lodge are dedicated, very caring, highly professional and generally excellent; keeping all residents comfortable and safe - treating all residents and their visitors with dignity and respect. The staff make great effort to create a happy care home environment, to urge participation in the various activities each day/week and to encourage the positive engagement with our mother despite her variable behaviour.

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Overall Experience  Overall Experience 5.0 out of 5

I visit my sister on a regular basis and always find the staff happy, caring and very helpful if I have any queries about my sister. The new visitor's room where visitors can make themselves tea, coffee and hot chocolate is a welcome bonus.
I'd be happy to recommend Aveley Lodge Care Home to friends
and family.

Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Thank you so much for your lovely review of our Home. It's wonderful to hear how happy you are. Your comments will be passed onto our hard-working staff team.


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Overall Experience  Overall Experience 5.0 out of 5

Our mother has been a resident at Aveley Lodge Care Home for over six years due to Alzheimer's dementia and has been incredibly happy and well cared for throughout. She sadly passed away on the 24th May. The palliative care she received demonstrated compassion dignity and respect. This treatment was
further extended to my sister and I, as we spent countless hours at our mum’s bedside. We cannot fault the care received. The staff at Aveley were like a second family and we could not have chosen a better place for our lovely mum to spend her final years.
For any family looking to place a loved one within a care setting, which is a huge decision, we would highly recommend Aveley Lodge and know that your loved one is in safe hands and will receive excellent care, stimulation and good quality of life in their final years.

Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Dear Nicky, thank you so much for your kind words. It was a privilege to care for your wonderful mum. Your feedback will be passed on to the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

Our mother was a resident at Aveley Lodge from December 2017 to December 2022 when she passed away. Our experience at Aveley Lodge has always been very positive. During this time she was always clean and well presented. There was a genuine fondness for her by the staff who were kind and treated her
with dignity. She was blind and deaf and they made every effort to include her in activities.
When it was necessary for her to move rooms due to building work she was given a choice of rooms, one being particularly suitable for her with double aspect windows, which made it lighter and was helpful for her loss of sight.
When she passed away the staff were incredible. Their kindness and consideration made it much easier for us. Thank you to all.

Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Thank you for your kind words and your feedback. This will be passed on to the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Aveley Lodge treat the residents as if they were family. They are treated as individuals and attention is paid to their individual likes and dislikes. My mum has lost the ability to initiate conversations (she has severe Alzheimer's) but the warmth of the relationships with staff is still
evident as she will blow them kisses and hug them. There has been a change of registered care manager this year but the family-run ethos remains and the manager is clearly determined to keep everyone as independent as possible for as long as possible and ensure everyone is treated with dignity and respect. Mum can have breakfast whatever time she wants it (and can always have her favourite, porridge even if she is asking for breakfast at the wrong time of day) and the on-site cooked meals are delicious. We've been really pleased with the quality of care she has received.

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Overall Experience  Overall Experience 5.0 out of 5

It has been very difficult to cope with the fact that my wife had to go into a care home and that I could no longer look after her. However Aveley Lodge, for three years now, has done a wonderful job in caring for her and keeping her safe. She appears to be very happy and all the staff do their utmost
to make sure she is as comfortable as possible. Thank you, Aveley Lodge.

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Overall Experience  Overall Experience 5.0 out of 5

Aveley Lodge Care Home is an excellent care home with dedicated, hard-working staff who treat the residents with kindness and respect in what can, at times, be difficult circumstances. Every resident is encouraged to join in activities relevant to their personal mobility and comprehension. The home
doors are always open to visitors who are made very welcome and staff are always happy to discuss any queries or concerns you might have. A friendly and happy home.

Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Dear Beth. Thank you for your lovely review of Aveley Lodge and your kind words. Your feedback will be passed on to our hardworking staff team.


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Overall Experience  Overall Experience 5.0 out of 5

I like being in Aveley Lodge. All the staff are very kind. I am very happy here. I love the entertainment.

Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Thank you Jack for your wonderful review about Aveley Lodge. We are thrilled that you are very happy here and it is a pleasure to look after you. Your comments will be passed on to our hardworking team. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

In the twelve months up to March 2022, I have been a volunteer at Aveley Lodge attending one day a week when I have taken responsibility for garden maintenance and the tidiness of the external site. During the time when it has been possible for volunteer personnel to assist with the activities programme
for residents, I have spent part of my day working to the direction of the activities organiser. This has included a number of resident-related activities but has principally developed into games of 'Scrabble' played with a regular group of residents who, I believe, find the activity enjoyable and satisfying. By negotiation, it was agreed that I should take lunch with the residents and this has become an occasion when there has been a meaningful exchange of conversation. I am grateful both for the opportunity to repay the kindness shown to my wife in the 30 months she was resident at Aveley Lodge prior to her death and for the welcome that staff and managers have shown me as a volunteer.

Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Dear Derek. Thank you so much for your kind words and for all your help and time you kindly give to Aveley Lodge. It is very much appreciated. I'll ensure your feedback is passed on to our fabulous care team. Thank you, Suzanne.


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Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been a resident at Aveley for around 6 years now. We have always been satisfied with the level of care which she has received during this time and we have certainly noticed an improvement in her general and mental health. The staff are kind, caring, and attentive to her needs. The food is
excellent and the general ambience of the home is warm and friendly. The level of activities that are organised on a day-to-day basis for the enjoyment of the residents is incredible, there is always something going on! Whilst the last couple of years have been extremely difficult with the COVID situation, the Owner and Management Team have handled this magnificently, closely adhering to the Government guidelines and recommendations at all times thereby ensuring the safety of both residents and staff alike. Communication by way of the monthly newsletter is brilliant and keeps both residents and relatives fully up-to-date with what's going on in the home.

Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Thank you for your kind words, these are very much appreciated and will be passed on to our fabulous care team.


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Overall Experience  Overall Experience 5.0 out of 5

My relative has been a service user for 6 years and is very happy and content living at Aveley Lodge. We have always found the staff pleasant, kind, and caring and they have been especially supportive during difficult or worrying times, ie when there have been health issues with my relative. The senior
staff are very approachable, should there be a concern. The home is well maintained and decorated to a high perspective continuously. The home has always been very welcoming, has a warm atmosphere. The food is very good, looks appetising, and is always homemade. The activities are well planned and of an amazing variety.

Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Thank you very much for your wonderful feedback and your kind words, it is very much appreciated. Your feedback will be passed on to our wonderful care team.


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Overall Experience  Overall Experience 5.0 out of 5

Our cousin had been a resident at Aveley Lodge for some 6.5 years. During this period the care that he received was excellent. Aveley Lodge offer consistent and respectful care which is person-centred meeting the needs of the individual whilst allowing that person to retain independence and a sense
of personal dignity. Having reached 102 with a generally good physical and mental health, sadly our cousin's health deteriorated suddenly and profoundly in December 2021. The Team at Aveley Lodge showed great compassion to our cousin and to us as his nearest relatives visiting him at that time. The Team liaised closely with the local medical practitioner and the End of Life Team. In consequence, our cousin was able to pass away peacefully in his own bed surrounded by friendly, familiar faces. Thank you to the Team for all that they did for our cousin over the 6 years he was at Aveley Lodge.

Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Dear Peter. Thank you so much for your lovely review. It's been an absolute pleasure caring for your cousin. He'll never be forgotten! Your kind words mean a lot to our hardworking team and I'll ensure these are passed on at our next team meeting. Thank you, Suzanne


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Overall Experience  Overall Experience 5.0 out of 5

Clean, residents are all very friendly. Staff are lovely. It's a lovely little home. Satff are pleasant and helpful. Food and drink good. It's a nice home never cold.

Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Thank you so much for your kind words, we are very pleased to read how happy and comfortable you are here at Aveley Lodge. Your kind words and feedback will be passed onto our hardworking team.


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Overall Experience  Overall Experience 5.0 out of 5

Feel very happy here. Food very good. Clean everywhere.

Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Dear Pam. Thank you very much for your kind review. We are very pleased to see how happy you are here at Aveley Lodge. Your kind words will be fed back to the care staff.


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Overall Experience  Overall Experience 5.0 out of 5

Everybody is friendly and helpful and the place is clean.

Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Thank you for your kind words and feedback. We are thrilled to read how happy you are here at Aveley Lodge. Your feedback will be passed onto our hardworking staff team.


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Overall Experience  Overall Experience 3.0 out of 5

Although I ticked good for food and drink, the standard is good but there is not enough of it.
I believe the extremes of patient difficulties are too extreme. There are too many residents whose difficulties are too extreme to be helpful in this environment. I also think that this is not the right
time for this survey, considering all the outstanding building work.

Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

We're very disappointed to read your feedback and the ratings you have given the whole team here. We care for people with complex physical and mental health issues and do so very well. We understand you and a fellow resident do not get on at all. Our staff team have spent a considerable amount of time and effort addressing any issues you have raised with us previously and we understood you were satisfied with the outcomes. Its unfair that you have commented on our current building work when we are not even half way through its completion! We run extensive and varied activities which you take part in and you are notified about these at the monthly service user meetings which you always attend and the monthly newsletter you receive every 4 weeks. We have already addressed your portion sizes at lunch time and you are aware you can always ask our staff at any time if you wish for more which you have agreed to and been able to do so on many occasions. We will however pass this feedback onto our staff team.


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Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Aveley Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.863 for Aveley Lodge Care Home is calculated as follows: ( (101 Excellents x 5) + (16 Goods x 4) ) ÷ 117 Ratings = 4.863

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aveley Lodge Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Sep 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (41)

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Meet the Team (8)

Michael

Michael Parmenter

Job Title: Business Co-Owner

From the age of 16, Michael knew Aveley Lodge was the place he could see a bright future. As he explains “The home has always offered a good standard of care, along with a living environment which for the time being was suitable. However, times do change”. After leaving full time education where he had been studying Medicine, Michael opted for a change in direction with his chosen career path which would take him back to where his interest in Health Care originally started; Aveley Lodge Care Home. In 2006, at the age of just 28, Michael had the opportunity to purchase the Care Home from his father and take it to the next level in the way of the standards of care offered, the living environment and the professionalism of the staff team. As Michael explains “It was a very long road, along which I had much help from some amazing individuals and teams without whom I could not have achieved my dream of making Aveley Lodge Care Home a truly unique place to both live and work. I like to feel that Aveley Lodge is in some way a reflection of me, who I am, and all that I stand for. I am very passionate about my work. I strongly believe that all those in care should and must be treated fairly and compassionately. Therefore, I have created a home whereby all care is offered by our five-key principles which are Dignity, Respect, Independence, Information and Choice. Furthermore, the core staffing principles being effective communication, total professionalism, and absolute attention to detail”.


In 2023, Michael stepped down from his role as Registered Care Home Manager, retaining his Business Co-owner status. When asked about what he loves most about being a Co-Owner of the family business, Michael says “To me, keeping Aveley Lodge a small and informal family run care home has always been central to my ethos. In short, I am very passionate about care, passionate about Aveley Lodge, and passionate about individuals receiving the care, dignity and respect they deserve. I understand the need for constructive and positive change and development within the care sector, however, as I always say, “Care Comes First” and it will always do so whilst I am involved in this fantastic company”.


Previously, Michael was shortlisted in the regional finals of the East of England Care Awards 2018 for the "Registered Care Home Manager" Award and was also a national finalist in the CaringUK Awards 2018 as part of the Care Employer of the Year award and Commitment to Training & Development. He was a runner up in the Business Award category at the Who Will Care? Awards 2018 and a runner up in three categories at the Family Business of the Year Awards 2018. His proudest moment however was being announced as a winner in both the regional and national categories for Customer Service at the National Family Business Awards 2018.


In his spare time, Michael enjoys spending time with his two young sons, undertaking charity work in memory of his daughter Isobel, and is a very keen motorbike enthusiast.


Deborah

Deborah Parmenter-King

Job Title: Business Co-Owner & Finance Manager

Deborah’s employment background is one in finance having spent all her working life in various related roles. For a period of time she was a self-employed book keeper while she studied for her Association of Accounting Technicians (AAT) qualification. She joined Aveley Lodge in 2006 as Co-Owner and Finance Manager after taking over the family business from her father, Robin Parmenter. Deborah says “I love my job role here especially meeting new residents and their families. I enjoy the opportunity that I am able to give to those in their twilight years a chance to spend their final days in a safe, pleasurable and relaxing environment that we at Aveley have created for them. I also relish developing ideas to make the business better than we already are”. Outside of work, Deborah enjoys spending time with her friends and family and helping with fundraising projects for her niece’s memorial fund.
Debbie was one of the national finalists in the Caring UK Awards 2018 as part of the Care Employer of the Year award and Commitment to Training & Development. She was also a runner up in the Business Award category at the Who Will Care? Awards 2018 and a runner up in three categories at the Family Business of the Year Awards 2018. Her proudest moment too was being announced as a winner in both the regional and national categories for Customer Service at the National Family Business Awards 2018.


Stephanie

Stephanie Philbrick

Job Title: Registered Care Home Manager

Joined: 2016

Stephanie has worked in the Social Care industry for many years having started her career at the age of 15, working in various roles across Essex. Eventually, after working her way up through the ranks, she worked for Essex County Council’s Social Services, as an Area Manager where she stayed for 16 years. After taking redundancy, Stephanie initially joined Aveley Lodge as our Team Leader bringing with her a wealth of knowledge and experience. On why she chose to work at Aveley Lodge, Stephanie says “It’s because of the high standards and the quality of the home itself. It’s so pleasant to work here as a member of the staff. It’s a stunning care home, with staff delivering exceptional care and support, which meets my expectations of what care should be. I look forward to taking the home forward and implementing new systems to develop the home even more”. Stephanie was promoted to the position of Registered Manager in the Winter of 2022.


Outside of work, Stephanie enjoys knitting, craft work, travelling and holidaying in warm climates and spending time with her family. Stephanie was shortlisted in the regional finals of the East of England Care Awards 2018 for the "Frontline Leader" Award.


Tina

Tina Brown

Job Title: Assistant Manager

Joined: 2018

Tina, ironically, was born and raised in a village called Aveley in South Essex. After leaving school, she worked in London at the Co-op Bullion Centre counting money all day. After 18 years, she moved on to work in the Finance, Payroll and HR departments with a franchise of the Bodyshop and was responsible for 18 of their stores. After 22 years, however, Tina was made redundant when the franchise was sold off.


During this time, Tina bought a lovely holiday home on nearby Mersea Island and on one particular visit to Colchester, she passed our lovely-looking care home. As Tina was looking for a job at the time, she decided to go for it. She sent her CV to Aveley Lodge, and the rest is history! Tina started in May 2018 as a carer assistant working her way through a whole new world of health and social care and understanding the older generation and their needs. In 2020, Tina achieved her Level Three in Health and Social Care and was promoted to a senior role. In July 2023 Tina became the Senior Lead before being appointed Assistant Manager in July 2024. Tina admits there have been numerous challenges along the way but, as she says, “I love working at Aveley Lodge and am very proud of myself for all that I have achieved from coming from a background of finance to helping our residents live the best life possible. Aveley has become my extended family, and I am looking forward to my next challenge as I join the management team”.


Katy

Katy Warne

Job Title: HR Manager

Joined: 2016

Katy began her career in care in 2016 when she joined Aveley Lodge as a care assistant. Having had no previous care experience, Katy very quickly took to her job role and showed potential to go far. By 2018, Katy was promoted to Senior Care Assistant and by early 2020, she took on the role of Assistant Team Manager before being promoted in Autumn 2020 to Team Manager.


Katy is currently responsible for all matters relating to our staff and generally assists our Registered Care Home Manager. Katy was part of the team that helped Aveley Lodge to win the “Putting People First” Award in 2017 at the East of England Care Awards and part of the team that was runners up in the “Care Team of the Year” Award 2017. She represented the whole care team along with two other members of staff in the finals of the “Putting People First” award category at the National Great British Care Awards 2018. Katy was also part of the team that represented Aveley Lodge in the East of England Care Awards 2018 “Putting People First” Award category where we were runners up. Katy says “I love working at Aveley Lodge Care Home. Everyone here is so friendly, and we have an excellent staff team. One of the main attractions of the home is there are no nasty smells at all, a rarity in this industry! The home is always fresh and tidy, and the residents are so well looked after. I don’t see my job as a job, we are one big, happy family and my role is just part of a normal day to me, it’s never just a job” When Katy is not working, she enjoys spending time in the gym and is a fitness fanatic as well as going for walks.


Suzanne

Suzanne Parmenter

Job Title: Administrator & PR Manager

Joined: 2010

Suzanne graduated from University in 2004 with a 2:1 (upper second) degree in Law. She went on to work for several years at a local law firm as a Paralegal where she specialised in Mental Health Law, providing her with a good insight and understanding into working with those with mental health issues including those with dementia. She joined Aveley Lodge in January 2010 for a complete career change and to work alongside and support her husband RCHM and business owner, Michael Parmenter. She has worked within all the job roles at Aveley and so fully understands the demands and expectations that go with each, working her way up to the position of HR manager which she undertook for six years. She completed her Level 5 in Business and Administration in 2012. Following her return from maternity leave in the Summer of 2017, Suzanne side stepped into the role as our PR manager which she thoroughly enjoys. Suzanne says “I am able to get out of the office now and spend time interacting more with the residents and the staff which I have missed. I love having the opportunity to put my creative hat on and work alongside the activities team, coming up with new ideas for events and things for the residents and their families to enjoy and do. Seeing Aveley packed with lots of people at our events and the smiles on everyone’s faces, knowing I have helped with that, is so rewarding”. Suzanne was a regional finalist in the “Care Innovator” Award at the East of England Care Awards 2017 and a national finalist at the CaringUK Awards 2017 in the category for the "Commitment to Training and Development" Award. She has also been shortlisted in the regional finals of the East of England Care Awards 2018 again for the “Care Innovator Award” and she came up with the concept and lead the team, who won the national 2018 N.A.P.A. Challenge (National Activity Providers Association) with the idea of Aveley’s Commonwealth Games. She was also a runner up in the Business Award at the Who Will Care? Awards 2018 and a runner up in three categories at the Family Business of the Year Awards 2018. One of her proudest moments was being announced as a winner in both the regional and national categories for Customer Service at the National Family Business Awards 2018. In December 2018, Suzanne was crowned the winner at the Essex County Council PROSPER Awards for the “Best Innovation In Care” Award for her Pop Up Beach project. When she is not working, Suzanne enjoys spending time with her sons Oliver and Charlie, undertaking her charity work for her daughter Isobel’s memorial fund, gardening and travelling.


Emily

Emily Daniels

Job Title: Activities Coordinator

Joined: 2023

Emily joined Aveley Lodge in the Spring of 2023. She has previously worked in London whilst studying Jazz Vocals at University. Emily was a children’s Nanny for 10 years before moving back home to Colchester. She enjoys the Arts especially singing and composing and has also previously studied Art History and Photography. Emily says “I am really enjoying it here at Aveley Lodge. I love doing creative things with the residents”. Outside of work, she regularly participates in plays and enjoys acting songwriting, and rock climbing and just likes being outdoors.


Charlie

Charlie Tredgett

Job Title: Activities Coordinator

Joined: 2024

Charlie was born and brought up in London surrounded by people who were in show biz. Her Father was, and still is, in the music industry, while her Mother was a model and actress. From a young age, Charlie was involved in theatre schools which she absolutely loved. She went to college for 2 years undertaking Media Studies before changing her career path completely and moving to another college to study animal care.


Charlie then worked in a zoo for a year, before starting her own successful dog-walking business. In 2016, Charlie moved to West Mersea here in Colchester, and opened her own doggy daycare company which was very successful and lots of fun! In 2020, Charlie welcomed her daughter to the world and chose to close the business to become a full-time mother. After 4 years though, she decided she needed to get back out to work and says “I am so happy to now be a part of the Aveley Lodge Team!”


Frequently Asked Questions about Aveley Lodge Care Home

What types of Care is Aveley Lodge Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Aveley Lodge Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Aveley Lodge Care Home have?

There are 28 Single Rooms.

What are the Facilities & Services at Aveley Lodge Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Aveley Lodge Care Home to the centre of Colchester?

4.0 mile(s) as the crow flies, distance by road may be significantly further.