The Belfry Residential Care Home

Dowsetts Lane, Ramsden Heath, Billericay CM11 1HX
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9.7 26 Reviews
  • The Belfry Residential Care Home, Billericay
The Belfry is a long established quality care home which is family run and managed. The Manager is a qualified nurse with over 20 years' experience.

The Belfry will provide a safe, homely and caring environment, ensuring personal privacy and the maintenance of individual dignity. Personal independence will be encouraged along with high standards of individual care. It is recognised that this is the resident's home and with a emphasis on choice. The contribution made by the resident's relatives and friends will be encouraged.

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Care Provided by The Belfry Residential Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 12 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Cloverform Ltd
  • Person in charge
  • Deborah Reynolds (Manager/Proprietor)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (12)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019

Funding & Fees Guide for The Belfry Residential Care Home

  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,350
  • (these prices are only a guideline, please contact The Belfry Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting.


  • Parking

  • Car park to the front of the property.


The Belfry Residential Care Home Reviews (26)

Total of 26, showing 1-20
9.7

The Belfry Residential Care Home has a Review Score of 9.7 (9.738) out of 10, based on 8 reviews in the last 2 years. Over all time The Belfry Residential Care Home has 26 reviews.

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Review from Pamela L (Daughter of Resident) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident here for nearly 2 years. I can't speak highly enough of the staff and the care given, they are kind, compassionate, and very professional. The Belfry staff do activities with the residents and on special occasions provide entertainment. Best care home I have ever been into.
Keep up the excellent work you all do, you are appreciated by all the family.

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Review from Loraine L (Daughter of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care homes should not be judged in aesthetics but in the actual care provided which I cannot praise enough. The staff here truly care about the residents and understand their individual needs. They create activities to keep them amused every day and I couldn't wish for better care for my father than
what he receives here.

Reply from Deborah Reynolds, Manager at The Belfry Residential Care Home

Always a pleasure and thank you for your lovely review.


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Review from Derick W (Brother-in-law of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are attentive to both residence and visitors' needs, all. The residents seemed in good spirits and the staff attended to all their needs during my visit, I was pleased to see the compassion given when dealing with residents' personal requirements.

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Review from Jane G (Daughter-in-law of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Super friendly small home, so kind and engaging with homely rooms, top class staff and great homemade food. Our Mum spent her last months here and was welcomed and cherished by the Belfry family. It's an airy and pleasant home that we could call in to any time and find all the guests busy and happy
with whichever activity was running and a really warm welcome from the staff with coffee and cake on tap. All the guests are encouraged to make friends with each other and join in and chat and laugh and consequently there's always a lovely 'big family' vibe. The staff are without a doubt what makes the Belfry's unique home-from-home atmosphere, they're angels with bucket loads of kindness and fun. We were so lucky to find The Belfry at a really special point in my mother-in-law's life and we will always reflect and appreciate the genuine love and care that was shown to her. Thank you.

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Review from Steven D (Son of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is very clean and homely. Staff are very professional, caring, and attentive. They cater for all my mum's needs and nothing is too much trouble. We are always greeted with a smile and a warm welcome, would highly recommend this home for anyone's loved ones.

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Review from Linda R (Wife of Resident) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is a resident in this lovely care home due to his COPD and Dementia. He is very well cared for and enjoys the company of the other residents and staff. The staff are very caring and meet over and above his needs. As this is a small and very friendly care home it is made to feel very homely
and relaxing. It is kept clean and cosy at all times. The food is very good with lots of choices. There are daily activities and regular entertainment, from singing and music sessions to animal and even reptile visits which the residents and relatives really enjoy. In the summer months they sit in the garden and enjoy the different conversations and laughter. Some residents pot up small plants in pots to enjoy the flowers, even competitions on whose sunflower is the tallest. It's very comforting to know they are all cared for and are safe. I would like to thank them all for their hard work and care they provide.

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Review from S S (Sister-in-law of Resident) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff in the Belfry enough. Each and every one of them go above and beyond their role, and give 110%. The management are completely involved directly in the care of the residents and are always available to chat about personal preferences, ideas on involvement and even menu choices.
The place is a home from home.

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Review from Julie H (Daughter-in-law of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an amazing care home, everyone is very friendly and welcoming, the care my father-in-law has received has been brilliant and the staff go out of their way to help, he is extremely well looked after. The managers give a real personal touch and nothing is too much trouble.

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Review from Janet P (Wife of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my husband every day for quite a long time. I have nothing but great praise for the staff in the lovely way they treat all residents in their care. The needs of the residents are attended to immediately they request help. The food is very good and staff will always provide an alternative if
the resident requests. There is a lovely homely feel at The Belfry and all residents are treated with complete dignity.

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Review from Andrea R (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so very happy with The Belfry. My father has been a resident here for nearly 7 months now and we feel blessed that Dad is being given such excellent care. The staff are amazing! The home is always clean and Dad is always clean and well presented. The food is excellent and there is a wonderful
caring atmosphere. The family are always welcomed. To top it all, Dad is happy! I think my mum would move in happily herself.

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Review from Fiona S (Daughter of Resident) published on 7 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent over 2 years at The Belfry Residential Care Home before dying this summer aged 97. We chose the home because it felt just that – like a home. Its smaller size meant that all residents are treated very much as individuals and it proved easy to get to know the staff and communicate with
them; I was always impressed with the professionalism of the staff, and the effective liaison possible between the home and the family. At The Belfry dad could choose to be sociable with others, or he could find a quiet space to read a book or listen to music if he wanted. It was clear that he enjoyed all his meals, and he could have a glass of Fosters in the evening – his favourite tipple. During all my visits I observed staff treating residents with dignity and respect at all times, addressing them very much as unique personalities with differing needs. I am very grateful for the care, kindness and compassion of all staff, enabling my father to end his days peacefully, securely and in comfort.

Reply from Deborah Reynolds, Manager at The Belfry Residential Care Home

Thank you for your review Fiona, it is very much appreciated.


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Review from Paul B (Son of Resident) published on 25 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot speak highly enough about the care my mother received during both her stays. The staff are wonderful and so helpful. They are all angels. My mother still talks about them and how kind they were to her.

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Review from Jill C (Daughter of Resident) published on 13 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at The Belfry since October 2021. I am very happy with the good care she receives, not only that but the staff are completely professional but manage to create a homely feel and seem more like family and friends. I had looked at some other homes but this one stood out as
the only one I was happy for Mum to go to. Mum went there following a hospital stay to repair a broken femur bone, so wasn't very mobile, the carers were fantastic in the way they have carefully helped Mum regain her confidence. Communication is excellent and visits are carefully and safely managed. I wouldn't hesitate to recommend it.

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Review from L M (Daughter of Resident) published on 10 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to find a care home that was suitable for our mum/ Nan and luckily, through friends, we found the Belfry and what luck that was. From the minute we walked in, we knew she would be happy here. We told her she was going for a holiday to not panic her and after 2 weeks she stated she didn’t want
to come home. The care she received was nothing short of amazing. Nothing was too much and she was never made to feel a bother, she genuinely believed she was favourite but we know they were all treated like kings and queens. Unfortunately, our lovely mum/ nanny passed away during lockdown but we know she was happy, comfortable and surrounded by love until the very end. We can’t thank the Belfry enough for giving our mum/ Nan the best last years of her life. From flower arranging to sing-alongs to owls and ponies visiting, she always had a massive smile on her face. It really was like she was in a hotel. We are forever in debt to you all at the Belfry - thank you.

Reply from Deborah Reynolds, Manager at The Belfry Residential Care Home

Thank you for your lovely review. It is always a pleasure to see our residents smile.


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Review from Julia S (Daughter of Resident) published on 8 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My first and lasting impression of the Belfry is of a kind, professional and very caring environment. From September 2019 through April 2021, my mother was a resident at the Belfry. The carers are extremely kind, friendly and professional, each resident is made to feel special and they cater to the
needs of each individual. I live abroad and felt totally at ease, knowing that my mother was so well cared for, especially during the last year when due to covid-19, travel and visiting loved ones proved challenging. The Belfry ensured all of their residents remained safe and well. If needed, the carers act swiftly to ensure medical advice is given and if required a doctor, this provides peace of mind, knowing that loved ones are in the best possible care. During our daily phone calls, my mother sounded happy and often there was laughter to be heard, which is lovely. The garden is pretty and provides a safe outdoor space for residents and guests. Highly recommended.

Reply from Deborah Reynolds, Manager at The Belfry Residential Care Home

Thank you so much for your kind words and lovely review.


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Review from K F (Friend of Resident) published on 25 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Belfry is such a cosy, friendly home, and the emphasis is on care. I always love my visits there, and the staff are so friendly!
My dear friend is very happy there and always remarks about how they get everything they want, and says it's like a hotel!

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Review from K M (Son of Resident) published on 13 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home was in close proximity to where I live. It was kept clean and tidy. The temperature was always acceptable, and fresh air was accessed when possible. The staff were all found to be exceptional. They were very friendly, extremely helpful and kept me fully advised of any concerns they had
regarding my mother. Keep up the good work.

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Review from C M (Daughter-in-law of Resident) published on 13 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was placed into The Belfry in January 2021. At all times, since both she and ourselves have been kept updated with all aspects of her care. I would thoroughly recommend this home as the release of stress trying to ensure her safety and dignity was lifted immediately. I will always be
thankful her last days were spent in this lovely home with people on hand at all times.

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Review from Elisabeth M (Daughter-in-law of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care she received was very good. The staff were extremely caring and patient and treated each resident as special individuals. They tried to make their lives there as good as possible despite each resident's physical or mental disabilities.
The home is light and bright with lovely furniture and
it rarely smells. The food is cooked on-site and is lovely. The residents can choose what to have for tea most evenings.

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Review from Del W (Son of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at The Belfry go above and beyond to make sure everyone has an amazing experience and are treated like 'home from home'.
The staff cannot do enough for all. My mother was so distressed but the manager made sure she was welcomed.

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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for The Belfry Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.938 for The Belfry Residential Care Home is calculated as follows: ( (90 Excellents x 5) + (6 Goods x 4) ) ÷ 96 Ratings = 4.938

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for The Belfry Residential Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 12 registered maximum number of service users is 2.4, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about The Belfry Residential Care Home

What types of Care is The Belfry Residential Care Home registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Belfry Residential Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does The Belfry Residential Care Home have?

There are 12 Single Rooms.

What are the Facilities & Services at The Belfry Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Belfry Residential Care Home to the centre of Billericay?

2.6 mile(s) as the crow flies, distance by road may be significantly further.